We've bought two cars from Audi Concord in the last year and are exceptionally impressed with their customer service. We can't recommend them highly enough. Alex Kludt and Kaye Dacosta are incredible. You couldn't ask for better people helping you get into your new car. Do yourself a favor and reach out to them if interested in an Audi. Great dealership as well. Every part of it has exceeded our expectations and we wouldn't hesitate to buy our next Audi from them. We live in Rocklin (about 90 miles away) and have an Audi dealership three miles from our house and yet we travel to Concord to buy our cars from them. That should speak volumes to how good Alex, Kaye and that dealership is. read more

Had the absolute pleasure of working with Paul Rodriguez and Baigal. Both knowledgeable sales people. Neither pressured a sale and in the end, Paul's easy dealing sealed the deal and I walked away a very satisfied customer. read more

I drove all the way from Sacramento because Chris Montoya was straight forward and did't beat around the bush. When I got to the dealership, I was greeted and treated like a human being unlike other dealerships who judge me with my appearance. Everything was all on paper as agreed with no surprises. I ended up driving home as a very happy customer with a new Q5. Thank Chris Montoya for all that you did, Michael Lofano for approving the deal, and Jon Bruckman for closing the deal. You guys rock and will definitely be doing business again and telling my friends and family about you guys! read more

Audi Concord - Best experience I had in buying a car, thanks Chris Montoya! - Auto Repair Near Me - Concord, California

After signing up for a four year maintenance plan with Audi Concor, they performed a 20K Service. When I picked up the vehicle, the car was returned unwashed and the brakes now squeak. Very disappointed with our experience. Next time I will take our Q7 to Livermoore. read more

We had a great experience at Audi Concord! We sought out a vehicle online, searched and dealt with many dealerships, including another there in Concord (all while traveling from Fresno, at that); knowing that there would be an option that met our requirements in our search for a quality low mileage and well maintained pre-owned vehicle. Not only was Tim attentive to our needs, his communication throughout the process from our first inquiry to the moment we drove up to finalize was second to none! He heard us when we expressed our concern to get in and out quickly, limiting our time in the showroom once we arrived, and was respectful of our time because of our travel. The vehicle represented very well and we weren't surprised by any undisclosed issues! It was just as advertised, and even better than expected! Although we're not local, we are pleased with our experience and highly recommend Audi Concord to those looking for a hassle free and professional dealership. Thank you, Tim and thank you Audi Concord! read more

Great experience buying a car from Audi Concord. I would highly recommend working with Mr. Adrian De Jesus (aka LED). He was very knowledgeable and worked hard to find the exact car for our family. read more

I bought my pre owned A3 from them just a week ago. I knew right away that it was the right car for me. I'm very happy with my decision to buy the car from Audi Concord. Fantastic ride. Shout out to Howard Levinson & Chris Montoya, best sales guys around. You had me at hello!..Who knows I'll be back to buy another one. read more

After an exhaustive search for a new car, I found my heart's desire. An Audi Q5. The salesman, Brent Atkinson, made the experience pain free and pleasant. I'd looked at just about everything and researched each vehicle heavily. Brent was knowledgeable about the vehicle and patient as I quizzed him on the test drive. I appreciated the email communication and assistance as I made an informed decision. Concord Audi was great and Brent was awesome. read more

Audi Concord - Brent Atkinson was my awesome salesman - Auto Repair Near Me - Concord, California

My husband and I just bought our 2018 Audi Q5 from Audi of Concord and couldn't be more pleased with the car and our service. Our stellar sales associate Howard made us feel right at home and was essential in our ultimate agreement to purchase. He was fully knowledgeable of the car and was super fun to hang out with with during our journey to buy our vehicle. The entire staff was easy to work with and we would like to thank Howard and the team at Audi of Concord for making our time there so seamless and enjoyable. We are loving our Q5! Natalia & Ben read more

I had no intentions of writing an updated review but due to a followup comment from David of Audi Concord I felt compelled to respond. I had initially thought your response was quite professional until this line: "you seem to be the anomaly". Upper management doesn't seem to deal with negative criticism well and rather single them out than realize improvements are needed. I noticed that your other responses to negative comments were far from professional. Great job in handling upset customers buddy. I will NOT be returning for that detailing and will gladly seek other dealerships for their services even if that means a longer trip. I don't want my car taken hostage by your service department again with empty promises of completion times. I have removed the free Audi Concord licenses plate frames and threw them in the garbage. Since I didn't get the free tire rotation your service department promised me there should be no reason for you to get free marketing. BTW, if you want to win brownie points, learn to spell your clients name correctly, especially when their names are clearly written. read more

Terrific experience, not only purchasing, but servicing our Q3. Highly recommend this dealership for its professionalism and customer service experience. read more

I just started my third audi lease, the last two at Audi of Concord. My experiences have always been positive, and this recent lease renewal was no exception. Alex Kludt (my sales rep) and Tim Lofano (the GM) couldn't have made the process any smoother. The negotiation was easy. I got the vehicle I wanted for the price and terms I wanted. No BS. No shady sales tactics. I genuinely feel as though they view their customers as people they want to build long term relationships with, not just make a quick buck from. Katrina Gray (the finance Manager) was great as ever, with no high pressure "after sales" pitches for unnecessary after products. Just in and out. Her memory is amazing, but that's neither here nor there. I have also used the service department many times and my rep Larry Anaire (spelling?) always takes great care of me with first class service. i always get a loaner vehicle, car wash, free food, etc... Note: Larry also gives great advice on olympic lifting and helped me with my overhead squat. Thanks Audi of Concord. read more

Audi Concord defines excellent customer service ....Especially Leo Hsiao (Finance Manager). We all know that it's the people who create "the brand" and perception for the company, and I can honestly say I was impressed from the moment I walked in with the professionalism of everyone I encountered at this dealership....Now your probably asking yourself why is the guy calling out the finance manager?? Well that is simple - the finance manager at the end of the day is generally the last person you speak to before you leave the dealership when making a purchase....So it's that person that ultimately sets your attitude towards making future purchases. I have to say I was impressed with Leo Hsiao - GREAT guy - very experienced, accommodating, and professional. #loveConcordAudi read more

Helped a friend take their car in for a check engine light. Larry the guy at the service counter was very condescending and full of himself! We had some questions about warranty work and he was set on scaring us into paying instead. His approach was your a stupid customer and let me decide what your going to do with your car. I knew Audi's sucked, but now I know their service does too! I will advise anyone I know not to purchase an Audi!!! read more

DO NOT BRING YOUR BUSINESS HERE:: It seems from past reviews that when anyone goes to say anything but positive for their site, the manager goes on to "defend" themselves aka "attack" their customer. 1. Don't try to make it seem like the customer's fault. I know what I asked and I know how that conversation transpired. 2. I dont' go on yelp to tell fake stores just to bring a business down, especially when I own a car from the brand you are representing. 3.OH look at that, there does exist a service center in Pleasanton. For an Audi dealership, why do you not know this?! Livermore Audi 3400 Las Positas Livermore, CA 94551 Sales: (888) 480-7295 Service: (888) 482-1124 Parts: (888) 439-5219 I will NEVER bring my business here again, even if I have to drive an hour out of the way to get my car serviced. whatever happen to "the customer is always right" regardless of what happened??? The correct response would be " We are sorry for the confusion, please call back or come visit our service center and we will do all we can to help you". Is that too hard? I guess you don't need my business. read more

My wife and I went to this dealership to price out a Q7 and we're reminded of why we hate to buy a car. They play every lame cliche sales game imaginable. -We asked for some numbers and were told it doesn't make sense unless we want to leave with the car that day. After insisting we wanted a ballpark number, they were way overpriced. After we left, the saleperson (name was Jeff) called and gave us a lower number, which was still $100.00 per month higher for the same car we eventually bought from another dealership. -We asked to customize our car and they tried to force the one they had on the lot on us, and literally lied about the availability kind of car we really wanted. -We asked to price a trade in and waited 45 minutes for a complete low ball offer. read more

We just bought a car from Paul Rodriguez at Audi Concord. It is unusual for me to say this after leaving car dealership but it was a pleasant experience. Paul was friendly, knowledgeable and professional. If you are looking for a car go see him. read more

My husband and I came in to look at the Q7. We were warmly greeted by Gavriella, who was throughout friendly and attentive. We were not set on buying yet, but she said she would work with us. I stated that I would consider buying today if we were to walk out the door for a specific amount. After a back and forth of talking to the sales manager, (Eddie?) she expressed that they would work with us for that amount. She excitedly came out and shook our hands with a smile saying, "Congratulations!" Hours later of paperwork, and discussions about down payment and logistics of pick up time and trade of my car, we were sold on the car. As I am signing the mountain of paperwork, I notice that the numbers we had talked about were completely different and in fact we were paying full ticket price. I stopped the paperwork and the sales manager (Eddie) was invited into the financing office. He expressed that he would not "have wasted the last 2.5 hours with us" if he knew that was the number we were working with. We were actually open for further communication about why that mistake had occurred but we were presented with unprofessional demeanor, NO APOLOGY for the misleading nature of the whole negotiation and quite a bit of an attitude. The irony is, we were open to further negotiations as we initially came in expecting to pay around the posted MSRP, but were put off by the extreme rudeness. So if I were to rate this dealership solely on this interaction, it would be 1 star. Then, I met Tim Lofano, the general manager, and my opinion about this dealership shifted from bad to impressed! We left the dealership after the interactions listed above and a couple of days later, Tim Lofano called me and asked for a few minutes of my time. He was apologetic and expressed that he was committed to helping us have a different experience at the dealership, he himself had established. He sounded genuine and interested in establishing a foundation of trust. I am impressed with his professionalism and eagerness to mend the unfortunate interactions we had the weekend before. He was attentive, prompt, efficient and to the point. At no point, I felt manipulated or as if he was trying to make a sale. His approach on the phone, made me willing to return to the dealership and discuss our options. I am extremely satisfied by the service provided by him, Katrina and Frankie (sp?). Interestingly enough, the Eddie guy was there but at no point he acknowledged us. Once again, not a single apology... (Oh well. That just solidified my original opinion of him.) But given Tim Lofano's excellency in service delivery and most importantly, customer service, I rate this place as 5-star. read more

Long story on how and why we ended up here twice in the last 5 weeks. It involves a new car, which was then a not so new car and no longer worth anything at all, which meant we got to go back and get another new car! The dealership is gorgeous inside, the staff are very friendly, no pressure, and pleasant to talk to. Originally did all my dealing over email and phone calls, Evelyn was super friendly, honest, and works quickly. If you are in the market for a new/used car, and German engineering is on your list, go here! *Side note, I believe the strength of German engineering was a factor in our surviving the old new car becoming a worthless used car! Can't beat safety and attention to detail like the Germans! read more

I visited this store a few weeks back. This is a review for a specific manager called Michael/Mike. A very arrogant fella. When our conversation started off, he was not polite at all, and uses a lot of strong words (not vulgarity) and the tone was set as if he is telling me what to do. He never used any words that you would expect a customer service/sales rep would normally use. When I asked him nicely for a better price, he got annoyed and just walked off without saying anything. It is an irony since he emphasized that customer service is the utmost important thing at his place, while he is behaving in an opposite manner. By the way, this (Michael's behaviour) happened to another friend of mine who visited him about one months ago. Given this place has a high yelp rating, I would recommend the current owner to change your manager to keep it that way. I would recommend anyone coming here to choose a different manager. read more

Great service from Service Advisor Damon. He was able to get me some special order tires quickly and at a competitive price. Before I decided what to get, he was very responsive to my emails and calls with questions. Once I decided, he ordered them, and I was on the schedule in a couple days. Car was returned on time, washed, and I was good to go. read more

This is flat out the best dealership I've ever worked with in my nearly 25 years of buying, selling and servicing my cars. I walked on their lot in search of a certified pre-owned A3, after having less than pleasant experiences at two other Audi dealers in the area. I proceeded to have a wonderful test drive and "car guy" talk with Alex Kludt. His knowledge of the Audi brand and the A3 model was impressive to say the least. Never was their any pressure, and the experience can be described in no other way but FUN! I didn't end up buying from them, as I was looking for a very specific vehicle. I ended up finding it Sonnen Audi in Marin a few weeks later. That experience was far from pleasurable, and I found myself wishing the whole time I could be dealing with Concord Audi instead. When I later informed Alex that we bought at another dealer, he was genuinely excited for us, welcoming us to the Audi family and letting me know that he was always there for me if I had any questions. This from a car salesmen? I was blown away. And just today I had an experience with the parts department that blew me away again, and motivated me to write this review. I called in looking for some touch up paint for the road rash on the hood. Which, by the way, Sonnen promised they would repair before delivery, but never did. We just wanted to get the heck out of there so we didn't hold them to it. I spoke with a gentleman named Yoni (with zero time on hold) who regretfully informed me it needed to be ordered and would take over two weeks to come in. He then gave me the color code and the contact info for an auto parts store nearby who could custom mix the paint in 10 minutes. I called the shop, but they were not able to work with the color code for some reason. I called Yoni back on the direct line he gave me to double check the code, got his voicemail, and before I could leave a message, he was calling me back using his caller ID. He ended up calling the shop directly and worked out the color code. The paint is now waiting for me to pick up as I write this. I have not yet given this dealership a penny for any type of business and they are bending over backwards like I have been a lifetime customer. Amazing in any business, let alone the car business. read more

After weeks of car shopping at different dealerships I purchased my new 2019 Q7 with the help of Brent Atkinson at Audi Concord. I felt that he and his team made the car buying process easy and stress free. I am happy with my purchase and the service I received. read more

My husband and I were shopping for a brand new Audi. After doing our research on the different Audi dealerships in the Bay Area, we decided on Audi Concord as the place to shop for our new vehicle. I want to say that I would give the Audi associate we worked with 10 stars but as far as the dealership itself, it is very disappointing. Our brand new Q8 was making a loud whistling noise when we would turn it on. We called the service department and they associate that answered the phone was ABSOLUTELY rude. Someone needs to remind these people where there salaries come from. It's the people who purchase the cars. They didn't have an appointment right away, so I asked do we have another option. He then turned around and said, I have no other option. When I asked do we have an option to go to another Audi if they have an appointment, he rudely said "Well that's your choice, but as far as Audi Concord you have no option'. No one with that type of attitude should be working at dealerships like this. I believe the rude service department rep's name was Brandon. And the supervisor named Patty contacted us, but we never called back cause we went to a different Audi dealership to get our service concern addressed. If your looking to buy an Audi to get the full Audi experience, find a different one. Because when it comes to customer service, this place is not consistent. If you do end up going here, work with Brent Atkinson and Jason Lau. They at least embody the true meaning of customer service. Based on overall experience with the dealership as a whole I am rating it 2 stars. read more

Buying a car is the worst. My phone is still blowing up from all of the dealerships in the Bay Area being unable to understand "no thank you" (note: next time I car shop, I'm buying a burner phone). I came into Audi Concord knowing what I wanted and the price that I knew was fair - Justin showed me exactly what I wanted, didn't try to push me into extras or bombard me with options. In fact, he found me the suv that had only the options I wanted, nothing more - which is great because otherwise, you end up paying $1,200 for X package that you don't even understand how to use! I came in on a Saturday, went on a test drive, Justin found the suv I wanted and I told him I'd come back on Sunday with the wife to finalize the deal if we got to the right numbers. 10 mins later, we were there. I really appreciate that he let me leave the dealership on Saturday without pushing me to drive away in the new car - Something that doesn't happen very often. As I promised, I came back Sunday with the wife, and I ended up driving away with a new q5 & awesome Audi mug shortly after. No pressure for extra warranties, no pressure for clear coats or anything - Just straight forward process and insanely quick. In fact, so quick that the longest part was waiting for the car to come back from detailing! You may think the deal could only go this easy if I paid MSRP or didn't negotiate, which isn't true. I went in with the number I wanted to pay after a lot of research and I believe we both got a good deal. Very happy with the experience overall & this will be my first stop next time I'm in the market for a vehicle. read more

I purchase a brand new Q5 from Audi Concord two days ago and this is a 5 star review for Brent and Alex, but I'll also leave a 1 star review for the finance guy. Brent and the sales manager are both courteous, professional, and very knowledgeable. I knew exactly what I wanted and the price that I'm comfortable paying, and they made it happen without trying to play any games like so many other places do (I hated buying cars for this reason). Brent spent a lot of time showing me how the car works and was very patient throughout the process. As for the guy in finance, he tried hard to sell me a bunch of maintenance packages that I didn't want, and when I politely declined he proceeded to insult my intelligence by claiming that I'll be paying $4500 for brake jobs if I'm not covered. Then when I attempted to negotiate he gets angry and accuses me of wasting his time. If Brent and Alex hadn't worked hard to get me to that point I would've simply walked out. I get that he's got numbers to hit and is just trying to do his job, but the lies and combative tendencies is not a good fit for a luxury brand. Bottom line is that the sales staff is classy and like-able and I won't hesitate to go back when it's time to upgrade even if I don't end up getting the best deal in town, but the finance guy I encountered could definitely benefit from further training. read more

This review is long overdue. I bought an S5 from Audi Concord. When they presented the CarFax to me, there was 'nothing' to show. A few weeks later, someone backed into my car and I needed to have the bumper repainted. Guy at the collision shop says 'do you know you car has AT LEAST 2 different coats of paint on the drivers side'? I said 'no... I did not know that'. I tell Audi about it. THEY are supposed to be professionals, right? Wrong. They told me 'how can they know every little thing'? Is my $30,000 Audi being painted TWICE prior to my purchasing it 'a little thing'? Aren't THEY supposed to know what THEY are selling? Or maybe they did know and just never said anything. Then, my car gets broken into and my drivers side window needs to be replaced. Again...bring it to the collision shop and the guy says...."you know your door was HIT previously and repainted....right"? "No.....I DID NOT NOW THAT". When you get on your hands and knees....you can actually see where it says very faintly in marker..."dent is here" with an arrow pointing to a dent. I told this to the service team and even a manager at Audi. NOT ONE PERSON CARED. NO ONE SHOWED INTEREST in my concerns. Shortly after that....I got a survey online sent to my email address. I noted the above and a female calls me within 48 hours. I tell her everything.....and what does she say....? "Sorry....there's nothing I can do". NEVER. CONTACTS. ME. AGAIN. I see the other 1-star reviews here for AUDI CONCORD so I know Im not the only one. I got bamboozled by AUDI CONCORD. I got a 2013 S5 that had been in an accident (or two) and was repainted (at least 2 times).....and NOBODY KNEW ANYTHING ABOUT IT. They got their money. Nobody calls me back. No resolve. No customer service. Nothing. Absolutely nothing. Do not go to this location. They are a poor representation of AUDI and what a car buying experience 'should be'. You sold me a LEMON and got away with it AUDI CONCORD. Never. Again. Im looking into getting a lawyer as I type this. Maybe I'll get a response. It's a shame it's coming to this. read more

My wife bought her SQ5 here because after seeing a couple of other Audis in the area, this dealership had the best sales team that seemed to care more about their clients. We never felt pushed the entire experience but the 2 sales guys were patient, helpful, and informative. Ultimately that's what wins customers, and their loyalty, and their referrals. read more

My partner and I were searching for the perfect car to add to the family and found it here at Audi Concord. We traveled from Redwood City to the East Bay to look at cars but were left unimpressed by our options. After seeing an option listed on their website, we called to see if it was available and made the trip to Concord. When we arrived, Paul was readily available to show us the car and take us on a test drive. Overall, our experience with him and his colleagues was very pleasant -- friendly, accommodating, professional and relaxing. No high pressure, awkward, and pushy salesmen to be found here! We came home with a car we LOVED -- and with a price we were very happy with. The 53-mile drive home at night was a piece of cake! read more

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After receiving poor customer service at Royal Auto Group in San Francisco, I decided to make the trek east to Audi of Concord. And boy was I happy I did. A world of difference from Royal. I was greeted the moment I walked in the lot. I was promised a no pressure type atmosphere and that we could go at a pace I was comfortable with. All of the folks there were friendly, service oriented, and helped me easily transition to my brand new Audi A3. From getting a fair price for my trade in to getting a good deal on my new Audi, they explained the numbers and were transparent. Because of this, we were able to strike a deal fairly quickly. Tom helped me out and although I knew what I wanted, he helped get me through the process painlessly. I was in and out of there in about 2 hours. Way to go Concord Audi, you earned my business today, and probably again 36 months from now. read more

This review covers the car purchasing experience at Audi Concord. I don't have any experience with their service department. I had a pretty clear idea what car I wanted and made my decision long before I even stepped into the dealership. My only requirements were a no-hassle experience getting my order in, straightforward pricing and Euro delivery. I previously purchased an Audi from Sonnen in Marin and wasn't really satisfied with the experience, so I checked forums and read reviews for alternatives. This eventually led me to Audi Concord. My order was a bit complicated in that it involved a limited model that wasn't available yet at the time, so I already expected to deal with waiting lists and potential mark-ups. When I called up Audi Concord, they highlighted the fact that they don't charge mark-ups and only required a modest deposit to ensure a spot on the waiting list. This pretty much sold me. I worked exclusively with Alex from reserving the order to finally taking delivery six months later. He kept me apprised of updates and made the whole process very transparent. At no point I felt I was being stalled, misled or promised something they could not deliver on. I will certainly be back for my next Audi. read more

Very disappointed with my overall service. Did not feel welcome at all. Agent was non personal and just made it like a transaction and not an experience. I know I was just coming in for an oil change but the interaction between my service agent compared to another was like night and day. He did let me know about a recall and that it would take longer and that my car would be washed and vacuumed. But when I got my car back I still saw the problem regarding the recall and also my car was not vacuumed just washed. Not a big problem about it not being vacuumed since it was complimentary but don't say you will do something and then don't especially if it's my first time there. read more

One of the best car buying experiences we've had (we've had experience purchasing vehicles from 6 different dealerships and visited countless others and hands down, this is the best overall dealership experience we have ever had). Eddie and his team are fantastic. They are family friendly, patient, honest, knowledgeable about their cars, and work with you to get you what you want without being overbearing. Their finance manager even played with a puzzle with our daughter while we were signing our paperwork!! They fed us catered food and homemade cupcakes while we were waiting for everything. They all seem to work like a cohesive team and aren't out to compete against one another. They bend over backwards to help you out, too - even with simple things like finding a place to park your car (their current lot is pretty tight and customer parking is hard to find, but they told us they are moving to the Honda dealership location very soon). They also come out and greet you right away so you're not standing around waiting for someone to come out to you or going and finding someon on your own (ahem...Livermore Audi) If you want a pleasant car buying experience, I highly recommend this dealership. Eddie is the sales manager and it was an absolute pleasure doing business with him. We were originally helped out by Alex on our first visit to the dealership a couple of months ago, but he was off today so Bernard and Eddie helped us out. Everybody was easy to talk to and pleasant to work with. Even the staff that wasn't helping us out would talk to us and were genuinely friendly. They don't mess around with unreasonable car prices either. Fair value and fair negotiations. I can't say enough good things about this place. Thanks for everything, Concord Audi!! We are VERY happy customers. read more

Easiest purchase I have ever had at a dealership. Vincent our salesperson, was knowledgeable, answered all our questions, and we never felt pressured to make a decision. Chris the finance person also made the process easy. Definitely walked away feeling good about our purchase and the people we worked with. My wife did not feel comfortable driving the hour and a half home in traffic,so they even delivered the car the next day! It's a beautiful Allroad! read more

For the past couple weeks I've been to quite a few dealerships looking for the right car and this was probably my second stop. The sales associate Ryan helped us and showed us all their used inventory on their lot and around my price range. I checked out the 2012 used A6 they had on the lot and it was quite nice but the only reason I didn't walk out with it was because it was grey and if I was buying a car I wanted it to be black with a black interior. Ryan showed me and let me test drive the used Q5 they had on the lot and I really did like it but it just had quite a bit of miles and I already knew I had my heart set on an A6. Before leaving Concord of Audi without a vehicle I told Ryan that if he had a black on black Audi A6 then I would have made him a sale and left with a car and he told me if anything comes through his way then he'd call me to let me know. Fast forward to a couple days later and I was looking online checking out the inventory at Audi of Oakland and Audi of Concord. I test drove an Audi A6 at the Audi of Oakland and almost made a deal but the salesman at the Oakland location didn't seem to try and negotiate with me on the price so I walked away and I'm glad I did because 2 days later I saw the A6 I've been wanting at the Audi of Concord online!!! The A6 was black on black with more features then the A6 in Oakland and was actually a little bit cheaper. After looking at the A6 online I already had planned on calling Ryan to see if I can come and check it out. Before actually calling Ryan on my lunch, to my surprise Ryan called me to let me know about the A6 they just got at their dealership. I already knew that after he called me it must of been a sign because I was literally about to call him. My boyfriend and I went to Audi of Concord the same day after work and upon entering I guess Ryan already knew I was on the lot so he pulled up the A6 right in front for me to look at (and he actually pre washed it too before I came in which is a nice touch!). The moment I looked at it and sat inside I already knew I was in love and I knew it was going to be mine. The A6 had the Bose sound system. navigation, 20 inch alloy wheels, blind side assist, black exterior with the all black leather inside and so much more options. We test drove it for awhile and my boyfriend and I discussed it before making any decisions and I have to admit Ryan was very patient with me as I was so indecisive on what I wanted to do especially since this is my first car I'm every purchasing in my whole life. We sat down with Ryan to talk over numbers and I let him know the whole situation at the Audi of Oakland and asked Ryan what he can do for me as for lowering the price. Well he did more than enough because he knocked off more than I expected and he tried to negotiate with his boss as much as he can so he can see me walk away with the car. After all of Ryan's hard work with lowering the price I told him okay lets get the process and he made the whole process as easy as can be!! Since it was late at night he let me pick it up a couple days later so that he can have the car fully detailed with a full tank of gas. If you're ever looking for an Audi then RYAN is the guy to see!! He's super friendly and not pushy at all compared to other salesman at other dealerships. He will let you take your time on deciding and he's very straight up and honest about everything. Ryan made my first car buying experience such a breeze and he really went above and beyond for me. When it's time for buying an suv then Ryan is definitely the sales guy I'm going to see. THANK YOU RYAN!!!! read more

Audi Concord - Thank you to Ryan for helping me buy my A6!!!! He is the best sales guy and went above and beyond. - Auto Repair Near Me - Concord, California

We had such a great experience with rich from our Audi dealership. We was very nice, informative and overall felt a genuine care from him. We ended up buying an Audi Q5 at a very reasonable price. Thank you rich and look forward to doing more business with you in the future read more

When walking into this dealership make sure to ask for Alex Kludt! Buying a new car is not the easiest process not to mention the pressure you typically feel from car salesman when all your trying to do is research which car is best for you. I am so happy I walked in to Audi Concord where I met Alex, an incredibly knowledgeable and honest salesman. I was interested in looking at the Q5 and Alex was very thorough in explaining every single detail the car had to include the engine. As a female, this is typically not something I would care about, but the way the engine is packaged inside the Audi is truly amazing. My first experience here was better than I could have hoped for. I was sold after the first test drive. This was especially the case after I decided to visit BMW next door and had the worst experience ever. The salesman at BMW did not care about what I was looking for, he just wanted to know when I wanted to "buy". Awesome. In the next couple weeks I was bombarded by sales calls from BMW, EVEN after I stated I was going with Audi. A week after this experience, I went back in to Audi and met with Alex. He was extremely fair and honest when it came to negotiating a price on the Q5. At the end of the day, it was a very smooth transaction and could not have asked for a better experience. I have now had the Q5 for almost a week and couldn't be happier with my purchase. I recommend any one that walks in to Audi Concord to ask for Alex Kludt. Hands down best salesman. read more

I am always an Audi Girl...its always my first choice if I had to pick. :) Everyone should go test drive an Audi with Alex. He is the guy with the bow tie (he was my "doctor" for the day...heheh) I have never had so much fun test driving a car before. His instruction was very simple. "point the steering wheel to where you want to go and step on it. the car will do the rest" LOL...I did just that and had a blast making tight turns and zipping along on the freeway. He was very knowledgeable and super patient. He can definitely find the right model for your needs. Thats what he did for us. I have my audi for a little over a month now and I fight over it to drive every chance I get. I am very happy with the service my "doctor", I mean Alex, provided me and he offered me a great deal for my "TARDIS", I mean Audi...hehehe... Don't think about going anywhere else for your Audi purchase. Go to Audi Concord, you will be very satisfied and proud to own an Audi after your purchase. read more

This is the 2nd vehicle we've bought from Audi Concord. Traded in a Q3 for a Q5. The customer service was unbelievable. Adrian De Jesus was the best we've worked not just from Audi but of any dealership. He helped my Mom find the perfect car for her. I'm certain in 3-4 years she'll be right back at Audi Concord trading in her Q5 for her next vehicle. read more

Thanks to the team at Audi Concord, and especially to Paul Rodriguez, for putting us in a new 2018 Audi Q7. Paul walked us through all the available options, took us on an informative test drive which highlighted the Q7's handling, and explained all the in-car technology. They made the car buying experience easy, and worked hard to get us the best financing terms possible. They'll be at the top of our list the next time we're in the market for a car. read more

Audi Concord - Auto Repair Near Me - Concord, California

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