My experience with this car dealership was amazing from Cody (our Sales person) to the Sales Manager and even the General Manager. They were very up front and I did not feel the normal haggle. It was the best car buying experience I have ever experienced. I highly recommend them and when I buy again, I will definitely will use them. read more

I had an extremely pleasant buying experience with Audi Concord - the most enjoyable of all the cars that i have purchased. The entire team was extremely professional, fair and helpful. Evelynn quickly responded to my inquiries and arranged for a test drive. Sergey answered my many questions and solidified the deal. Katrina processed the paperwork quickly and efficiently. The entire process was excellent. I would certainly buy another car from Audi Concord when the time comes. Highly recommend this dealership! read more

If your looking to buy a Audi I would for sure head to Audi Concord and talk with Chris Montoya. I have been stereotyped way to may times in life and Chris along with the two brothers their made me feel right at home. Great people very friendly and will definitely be back to buy an Audi from Chris in the future. David Changras read more

After posting the 1-star review below, I recorded a call from Tim, the GM. While we didn't buy our car there, Tim was grateful for the feedback, apologetic, professional and forthright. Worth the jump from 1-4 stars! DO NOT CALL TO BUY A CAR! This dealership does not want your business. Sales people will TEXT back saying it won't work based on a 3-minute conversation and then the sales manager will not return your call. That was my experience today with Robert (manager) and Sergey (salesperson). Doesn't even matter if you can pay cash for the car the very next day- Livermore, however, was helpful! read more

Before going to Audi Concord, I was not sure what kind of car I should lease. I checked Volvo , Acura, Toyota, etc. And most of sells are not patient with customers, However, in concord audi, I feel the sells are extremely nice and patient. I was not sure I should lease a car because I have limited budget, Kaye, Howard and Leo as team,they truely helped me out, and walked me out of my hesitation. I was able to lease an Audi Q5 within my budget and they waited me after my work hour 7pm next day to finish all the paper work till 9pm. The sells at Audi Concord are amazing. I highly recommend people to buy or lease car here. read more

Ask for Alex Klundt or Sean Zaki when you get to the dealership. We had called multiple Audi dealerships just for them to ask "When can you come in and buy a vehicle..." We walked in to Audi Concord and it was so nice to be greeted by people that actually care about their product. We were taken on a test drive in Seans car, and we were sold on Audi after that point. We decided to purchase a Q5 and it was a seamless process. A week later my co worker was looking for a new car, and we decided to purchase another Q5 from them. There are three other co-workers of mine that are going to be purchasing A4's next week and we will be going to Alex and Sean for our purchases. Thank You for making our experience so memorable and we look forward to a long lasting relationship. -Ruben Garg read more

First time at Audi concord. Their service was great! Very friendly and many options to choose from. Kyle Sweet audi specialist he was a amazing sales person. Very patient and awesome customer service with a great deal! I would recommend him if anyone is from the area who wants to lease or purchase. He would be the guy to go to. I'm from Rocklin and we have audi Rocklin here but their service is nothing like Kyle Sweet. Awesome job! I love my new Audi A4! Ray read more

Just purchased an a5 S line and I must say I was absolutely impressed with the service. Adrian was there with me from the time I entered the doors to handing me my keys. He walked me thru the entire process. I couldn't believe how smooth it was working with Alex in Finance. Very Happy Customer. read more

I just bought a car from Adrian who was very helpful and extremely pleasant to work with. The whole team in fact was awesome! I was in and out in a few hours! Thanks again to Adrian and the whole team at Audi Concord. Highly recommend! read more

I went into the dealership wanting to trade in my 2011 S5 and was thinking about the TT RS, but after talking to the salesman (Alex) and looking at the back seat, I could not get my 7 year ole in and decided to test drive a S5 convertible. Needless to say after a painless 3 hours I drove off in the car. The whole team works together to make the car buying process easy and relaxed. They are also reasonable and fair, honest and not high pressure. The service department simply rocks. If you are in the market for an Audi, look no further than this dealership. read more

Ryan at Audi concord was great! Wonderful customer service from beginning to end! We got connected with Ryan on our first visit to Audi about a month ago while shopping for a Q7. We called ahead to let them know what we were looking for and immediately upon arrival we were greeted with friendly faces. They even had a Q7 pulled out front ready for us to test drive. We went back in this past week and re-connected with Ryan picking right back up where we left off. They even kept my 2 year old son entertained while we browsed and filled out paperwork ; ) Needless to say, i left that same night with my brand new Q7!! Seamless process, great customer service = life long customer! read more

Audi Concord is the best! I drove out there to avoid the extra fees associated with these other Audi dealerships in SF, Oakland, etc. I wanted to turn in my previous A4 for a new one to lease, and Doug Linden was the rep working with me. I thought he did a fantastic job of being patient with me (needed a couple weeks to sort out finances) and getting me into the car I want and also made it work financially. I got a good price for my car, and drove off with a new A4 quatrro! You can't beat Audi lease options, compared with others like BMW and Mercedes. Let's face it-Audi's are so great they practically sell themselves. But this dealership exceeds the normal customer service obligations, and really made this transaction as painless as can be. Katrina was also very helpful in finalizing all the paperwork-swift and efficient! Thanks Audi Concord you guys rule! read more

Looked up the inventory on website for the color i wanted, found it and called the dealership. I spoke with Chris Montoya and the rest was handled in a very Professional and impressive manner - from test drive to getting the car to my price range and completing the paperwork. read more

Audi Concord - Auto Repair Near Me - Concord, California

I never thought that I'd be writing a Yelp review on a car dealership, unless it was a negative one. However, my recent purchase at Audi Concord was simply the best car buying experience that I've ever had, bar none. I visited Audi Concord three different times while shopping at various dealerships for a new car. Each and every time I visited Audi, I (and my wife) were treated exceptionally well. Our salesperson was Alex, and he was very knowledgeable, cordial, and patient. He knew the car details inside out, even the very complex new MMI (Multi Media Interface) which includes all the new tech features (gps nav, Bluetooth phone, radio, etc). Never once did we feel pressured to buy, and pricing was not discussed until I initiated the topic...how refreshing was that! On our first visit to the dealership we meet the owner/general manager named Tim. In other dealerships, the GM is hiding behind panes of glass and watching everything like it's a casino. But at Audi Concord the GM was out walking around and interacting with customers in a very upbeat and courteous manner. Ultimately, we decided to buy a new car at Audi Concord. The price negotiations were transparent with no pressure or hassle, and we felt respected and listened too throughout the process. Even the finance person, Katrina, was extremely helpful and courteous, no pressure whatsoever, no upsale bs. The whole new car buying experience at Audi Concord was a pleasant experience. If you decide to visit the dealership, I highly recommend Alex as the salesperson. The young man is the best new car salesman I've ever interacted with...he epitomizes professionalism with the right touch of integrity and courtesy...adjectives not normally associated with car salespeople. read more

Hands down best service ever. Rolando is my guy, and he's amazing. Always considerate, kind, polite and top notch service all the way. But it's just not Rolando, everyone there is amazing. The service is so good, that I will always be driving an Audi! read more

Highly recommend salesman Paul Rodriguez. I know you hear a lot of sales people say they are low pressure. Paul is extremely low pressure. Just provides facts and features and let's YOU make the final decision. Was a pleasurable buying experience. If you are in the market for an Audi, go see Paul at Audi Concord read more

I purchased a used Saturn at concord Audi in March 2014. The process was super smooth .....I didn't feel pressured or that the salesman was trying to make a sale. It was a great comfortable place. My son was excited to get this Saturn with 38,000 miles. We were looking for a used car for him to drive is infant daughter in. I spent maybe 2 hours there buying the car. I believe my sales guy was chris (sorry if that was wrong). He was great and made the process simple for us. However, 9 days later while driving to work the car stopped and did not run. I had to wait about 10 minutes to start it and go back home to call Audi. they had me bring it in. they serviced it with no charge to me. I picked it up the next day...and it seemed fine. Then the alarm started going off while I was inside the car....and then it stopped working all together. I called them again and brought it in. Although the car did not work out (they gave me my money back) I had the BEST experience at this dealership and was made to feel that I was valued. I would do business with them again!!!! great group of employees!!!!!! Plus they like my dog...Marley :) read more

I cannot recommend this dealership. If you call for information you found on-line they suddenly don't have that vehicle and have no idea why it is still listed. In addition they will say anything to get to come in and then completely deny anything they stated on the phone. My recommendation: DON'T DO IT, IT'S NOT WORTH YOUR TIME. read more

Ryan was awesome! When I first went into the dealership I just wanted to get numbers since my lease of my other Audi was going to be up soon. I told Ryan what I wanted and he was able to get me even more for my next Audi. I was not planning on turning in my old Audi, but the deals were to good to pass up. So, I could not make up my mind on the type of Audi and the color, Ryan was patience and understanding, he even took me to the back lot to look at more Audi's and that is where I found my Audi A4, perfect color inside and out. So I left with a new Audi that day and have been enjoying the car ever since!!! Danette read more

If you're even considering an Audi, this is the local dealer to go to hands down. We had a nightmare experience with our last car buying experience (Stewart Chevrolet/Cadillac) and were honestly shocked at how easy our sales person - Amy Gayles - was to deal with. I wanted my wife to be a co-signer and she was unable to be there so Amy got in the car with me and drove to my house (over 15 mi away) to enable her to co-sign for the car. Amy was well versed on all of the cars we were interested in and a pleasure to deal with, as was everyone we dealt with there since then (floor manager w/our trade in, service consultant, etc...) You can definitely tell this is a family run dealership that focuses customer service. I can't give a higher recommendation for Amy Gayles or Audi Concord. Great experience. read more

I purchased a car last week from Erin. She was absolutely wonderful! She made me feel comfortable from the get go and throughout the process. She was extremely patient, very good at explaining details, very informative, addressed all of concerns, did not put any pressure on me, and was friendly and warm! I highly recommend making an appointment with her when shopping for a new Audi! And I was not planning on buying last week, but I did because of my extremely positive experience with her! read more

We live in San Jose and Bought our Q5 from here, best price in Bay Area with no nonsense policy. If they can, they'll beat the price and get you best deal. Loved getting a car from them. Worked with Marcus online and made a deal over emails and worked with Paul at showroom, love their effort in showing options and putting effort in making it work. read more

Buying a car is usually a terrible experience of disappointments and snarky-sharky salesmen who inspire a quick hand sanitation. Between their cologne and "Hey, Howya doin... what'll it take to get yous to drive off in dis new cah" deliveries, each one is like a trip to the Jersey Shore. Until visiting AudiConcord, the most friendly and 'bend-over-backwards' group overall was the folks at the Subaru dealerships I visited. Friendly and honestly willing to do almost anything to sell you their great product. The other Audi dealerships I visited were quite the opposite. Except for Audi Concord they were a bit arrogant, somewhat rude (not returning calls or emails), stupid (no... I don't want the A4, I said I was looking for the Q5... only!), or just indifferent. And then there was Audi Concord. The folks I dealt with there were completely different from the rest of the herd. As nice as the Suby group, but more professional overall (no slam to the Subaru folks, as we bought there too). They were honestly friendly, caring, helpful and actually had a sense of humor. As my salesman Tom said (and I paraphrase) "If it's not a fun experience, you shouldn't do it". Tom was helpful, courteous, funny and allowed me to just sit in the cars for as long as I wanted to learn the controls and listen to the sound system. He's a great guy, and I really wanted to buy a car from him. The whole team there is great... from the lovely receptionist who will smilingly make you as much coffee as your nerves can handle, to the finance person (Nana) who just cracked me up with her sense of humor and stories. The owners were incredibly nice and seemed honestly appreciative of my business. Now that was a real change from the other Audi dealers, who didn't seem to care one way or another. My new Q5 is amazing. I love it so far, and getting it at Audi Concord was one of the most enjoyable car buying experiences I've ever had. Kudos to the management for encouraging and fostering such a great environment. And thanks again Tom. Now, the true test... let's see how they do if there is ever a problem. Enjoy! read more

If you want to get an Audi, I strongly recommend this dealer ship! I went to test drive a TT last weekend and got out without any pressures to make deal on the spot telling them that I was still considering other choices as well which I really like. Many dealership I have ever visited they just keep pursuit you without any breaks and that is very annoying to me and that never happens to me here. So on Monday I went there again to talk over the deals and found myself falling in love with the S4 instead. Erron the sale person really took care of things very well and he was very friendly and helpful. And you know what? They got me! I have decided to get the S4 on that day. They gave me really good deal on the S4 and priced my old A4 that I turned in very good too so why not? read more

We had a wonderful experience buying our Audi Q5! RICH HUNTER is a wonderful sales person! We first met Rich in March, 2019 for a test drive of the Q3 and Q5. We returned in October to purchase our Q5! Rich is very knowledgeable about the Audi product. He made our test drive and purchase very easy. Kris the finance manager was very helpful. So glad we got a maintenance package and electronics package. Including the test drive of our Q5, the whole transaction took 3 hours. We are so very happy with our new car and the EXCELLENT experience at Audi Concord! read more

Bought my first new car here last year and have been ecstatic not just with the car itself, but with the experience at the dealership as well (Alex helped us). The continued customer service and support over the last year has been equally as impressive. This place delivers the high end service you expect from an Audi dealership with flying colors. read more

I've always came to Audi concord for service on my A4, but I purchased a Q5 from a different dealership and received a buy back letter from Audi Concord. I decided to check it out to see what they would offer me. I hadn't planned on buying a new vehicle but Alex met me at the door and was ready to answer any questions I had. We test drove the Q5 TDI and he also let me in on a newly returned lease vehicle they had acquired when I told him I wanted a darker interior with the S line package. Alex is the friendliest car salesman I've dealt with and the whole team at Audi Concord made my buying experience pleasant. The general manager Tim is willing to work with you in whatever way he can and Katrina the finance lady is very friendly and great to talk with! I will continue taking my business to them and just wish I'd have bought my FIRST Q5 from them...Thank you everyone at Audi Concord!! read more

Audi Concord - Auto Repair Near Me - Concord, California

Buying a new car is an exciting experience. That is, after the numerous, sweat-inducing, thousands-o-dollas worth of decisions that you must make beforehand. So having the right guy guide you and genuinely help you through the process becomes absolutely necessary. Enter Mr. Chris M. Right off the bat, Chris approached us at the parking lot with a friendly demeanor. He got us test driving in no time, recognizing that we knew what we wanted and getting right to bidness. He happily provided us preliminary numbers and gave us room to think without pressure. After deciding that the Audi was the right car for me (and perhaps because Chris was the best guy that helped us throughout all of the different dealerships we went to), we came back that night and Chris (and Mike) stayed over two hours past their closing time to eventually get me the no-bullpoop bottom line number that I stated right from the beginning. Would highly recommend to family and friends if they decide to join the Audi family. read more

Worked with Jeff to buy a Q5. He was a pleasure to work with and accommodating too. They have a nice sized inventory so you have plenty of choices. Financing was so much easier than I expected as well. Beautiful & new dealership and I would definitely return as a customer in the future read more

Worked with Paul Gutierrez and he was nothing short of spectacular with his customer service. Really went above and beyond with his patience and making my decision easier today. Felt like I was never pressured or rushed into making a decision. I had a ton of questions before committing to a purchase today and Paul was awesome at explaining everything. Would recommend visiting the Concord Audi if you're either interested or curious about your next purchase. Thanks Paul! read more

Ask for Anthony Kim when you get here. He's the real deal. I'm so happy with my experience here. I had extremely low expectations due to my experience at another Audi dealership. Let me say that Audi of Concord is a complete 180 degree difference from that. They're a family operated dealership and follow the core fundamentals of customer service. It was complete customer care from the greet to the close. They even got us a better deal on the model that we wanted without us even asking about it. Oh yeah, they even took us out for dinner! SERIOUSLY!!! It surprised me too. They didn't have to do that as they already had our commitment. It was a simple gesture which demonstrates their attention to customer service. If you're looking to buy or lease an Audi, go to Audi of Concord before anywhere else. read more

From the day I stepped into the showroom, Kaye Dacosta, the brand representative, was friendly, charming, and incredibly knowledgeable about the product. Kaye followed up with me diligently and answered my multiple questions by text over the next week. She was very patient with me as I made my decision about my purchase and met me on a Sunday the next weekend to seal the deal. It was a great experience from the greeting and care by the receptionist, to signing papers with Michael. I have not bought a car from a dealership in 12 years and I'm so glad I landed at Audi Concord for my most recent venture. read more

I love Audi Concord! After dealing with another dealer, Audi Concord is a breath of fresh air. Erin Scordelis is amazing and such a pleasure to work with! She was so helpful in helping us buy our 1st Audi and always went the extra mile to make us feel like we were well taken care of. Erin made our whole experience smooth and effortless. I highly recommend Erin and Audi Concord! read more

We leased our new Audi from here just last week, and had a great experience! I strongly recommend Audi of Concord - the entire experience was an A+! Thanks to all. read more

I leased my third A6 from Audi Concord last month and the experience could not have gone better. I had gone in on a Friday at lunch time to see what my car's trade in value was as I was approaching the 36 month mark on my lease. While I was waiting to have my car looked at, Rich Hunter walked me around the lot and showed me his best specials. I could not believe the pricing on a new A6. Within an hour, Rich and I shook hands and we had a deal. I had to get back to work, but came back later to go through the paperwork. I walked out with a better equipped A6 than my current vehicle at a lease rate lower than what I was currently paying. Rich Hunter and Concord Audi were responsive, straight forward and easy to deal with. I highly recommend Rich Hunter and I will keep leasing or buying Audi's at Concord Audi for a long time! read more

The folk at Audi of Concord helped us out a ton! They gave us a great deal on our trade in and lease of a brand new car. With a growing family, space, time and money are of the essence! Sergey was quick, efficient, and gave us all the info we needed to make the right decision. Thanks! read more

We recently purchased a new car & the service was great. We researched several dealers throughout the Bay Area and Erin Scordelis was the only sales person who was not pushy and trying to make a sale that day. It was seamless, we didn't have to deal with negotiations, they went above our expectations as far as price. Erin won us with her knowledge of the product and pricing, there were no games & she was honest & upfront. If you want to purchase an Audi, we highly recommend Erin and Audi Concord. read more

The best experience I ever had! Dan and Ryan pretty helpful to get me a brand new Vegas Yellow TT, I know this car is very hard to find right now in this color! But they don't not even mark up the price like other! read more

Audi Concord - When I ask a test drive on a car that in a show room - Auto Repair Near Me - Concord, California

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Ask for KAYE DACASTA! she is AWESOME! This has been the most welcoming friendly dealership I've been too in a long time. She was not in a rush and was not in it for the sale. She wanted to get to know me as a person and that I value. The paperwork was actually much faster than I had anticipated but I'm glad it was. My only complain and this has nothing to do with kaye was the finance manager trying to push and persuade me for additional fees or add ons on my monthly payment. In the end I left happily with my Evo 9 read more

I would like to thank Jennica (salesperson) and Tim (GM) for taking care of the friend who I just referred to Audi Concord. They did a great job in getting him out of his car and into one that he could appreciate. They made the numbers work and he is happy. I will always bring my business to them..... read more