This place has THE best selection! 100's nearly 1000's of used cars to choose from. Kevin made it…read moreeasy as well. Super nice and easy to get along with. I highly recommend this place!

Carizona Timeline…read more September 7, 2025 - Purchased 2016 Kia Optima from Carizona (Odometer: 94,131). September 8, 2025 - Noticed an odor; Jiffy Lube confirmed the vehicle had no cabin filter and low oil levels. September 8-12, 2025 - Observed white exhaust smoke from the tailpipe at all hours. September 16, 2025 - Greulich's Auto confirmed the white exhaust smoke and recommended an engine inspection. I declined, citing the 15-day / 500-mile implied warranty. September 18, 2025 - Will (Service Manager, Carizona) confirmed engine issues requiring full replacement; estimated two-week repair time. September 19, 2025 - Lissa Irvin (General Manager, Carizona) stated we must keep the car or lose our down payment, which is invalid and coercive. September 20, 2025 - Visited Carizona; spoke with GSM (Don or Rob) who refused assistance and repeated that we must keep the vehicle. September 22, 2025 - Received an email from GM Lissa Irvin stating the car was ready within 48 hours and must be picked up by September 26 or fees would apply. September 22, 2025 - Contacted LegalShield and was referred to Davis Miles Law Firm. September 22, 2025 - Attorney Tracy (Davis Miles) advised not to retrieve the vehicle and instead have it towed to an independent dealer. September 26, 2025 - Vehicle towed from Carizona to Courtesy Kia. September 27, 2025 - Courtesy Kia's initial diagnosis: improper engine installation, damaged serpentine belt, warped hoses, and bent engine chassis. September 27, 2025 - Check engine light appeared; Courtesy Kia confirmed the intake manifold was defective and the engine required full replacement. September 27, 2025 - Odometer: 94,544 miles. October 6, 2025 - Davis Miles sent formal demand letter to Carizona requesting: - Loan unwind and reimbursement for all expenses, or - Proper engine repair by Courtesy Kia. October 28, 2025 - After no response, lawsuit filed and Carizona served. November 10, 2025 - Vehicle remains at Courtesy Kia; estimated repair cost: $5,000. Resolution Attempts 9/21/25 - Opened complaint with Better Business Bureau (BBB) 9/22/25 - Emailed GM Lissa Irvin requesting loan unwind (declined 9/23/25) 9/22/25 - Filed complaint with Arizona Attorney General 10/12/25 - Filed complaint with Consumer Financial Protection Bureau (CFPB) 11/07/25 - Filed complaint with Arizona Department of Insurance & Financial Institutions For those with similar issues - email me, cmontiel05@gmail.com - I have so much more document. Read other reviews. P.S There is no Carizona its MP Auto Sales LLC

I purchased a 2017 Prius from Goldies in October of 2025. It ran great for a couple of weeks, but…read morestarted having problems. I took it to Goldies several times, but after four times, they offered to buy it back from me! I was so thankful for this, as many car dealerships will fight returning any money. For this reason, I want to say that buyers out there can trust in Goldies to to right by them. And the people that worked there, like Jason, all courteous and professional, and did not try to make me think what was wrong was my fault. Goldies does you right!! SB

They were so amazing! We were in a tough spot and they still managed to help us get the right car…read morefor us. They were also very knowledgeable, helpful, flexible, and friendly! Would definitely come back and conduct business again.

Cory and Blake Got me into a 2013 VW Beetle, sure it needed a battery and tires,BUT they took care…read moreof it right on the spot,new battery and 4 new tires.I love my new car and was in and out within 1.5 hours.VERY pleased with the both of them.Denny C.

Just got my car yesterday. Erick helped me out and answered all my questions I had…read more Got me out of there so quick. I love my new car

Best place hands down. Been awhile since I've dealt with such a high level of customer service…read more The whole transaction seemed to be on a more friendly and personable level, no pushy sales just helpful guidance on the truck purchase. I got my dream truck and feel very confident it was the right one. They also had an impressive selection of great vehicles to choose from, as well as great prices. Mark and John, as well as the other staff, are all top notch and share a passion for great trucks.

Great bunch of guys....John James and Charlie made a really good deal for my daughter's first car…read more No pressure whatsoever to buy and we're very upfront about all things. Car buying is never fun but this was totally painless

I purchased a Lexus RX 350 from Bud and the experience was 5 star. Great car and great service…read more Check them out!

Worst dealership ever. Over charges and over looks damages. Buyers beware. Doesn't walk vehicles…read moreand blames customers for damages they find. Don't trust this dealership. Mike is not honest.

The vehicles they rent you here are absolutely atrocious. The brakes went out in my car, and I…read morereturned the vehicle, and I have the company texting me asking me how I'm gonna pay the bill. I've taken the car in several times for it to be repaired and the same issues arise. This company will text you to tell you that you owe them money but they won't text you to tell you that they are either going to come take your car or they are going to shut your starter off. On top of that, the vehicles that you rent are really old, stinky like old man, sweat and smoke, the interiors are falling apart, as well as the bodies. They might work with you once or twice if there is no work available for a rideshare or gig apps, but it comes at a cost of them, holding it over your head. I would recommend UCars for the same price; they have nice cars, charge the same, and fix any issues the first time you bring it in. I have never had a business text me to ask me this stuff and it's really kind of creepy if you ask me. The text below that is shared was sent AFTER the car was turned in. Nothing about the car and now they're already threatening me with collections on Day 1 of turning in my car due to it not being safe to drive. (Will update with screenshot of invoice). The overall demeanor of the employees here is pretty condescending. From the ladies working in the front office being rude when you tell them that there's something wrong with the car and insinuating that you did something to it, to the financial people who do these kinds of weird practices of texting people after a contract has expired. Stay away, I wish I would've saved my money.

We will Never go bk here again!! From what we witnessed & overheard ..Yes, IN our…read moreOPINIONS..Definitely Raisist Vibes & bullying towards a customer who keep asking for her items, she owed them no money, she didn't want to talk to them, just wanted her property. We were in the waiting room wn we overhead the owners yelling at the lady They were trying to bully her, yelling sit down & we'll give you bk your items & tried to close her in the office with both of them ( 2 men) they refused to give back her property unless she apologized to them for having an OPINION..smh.Yeah,sounds like odd & disrespectful behavior from ""business men"" She informed them she was recording them & she dialed 911, only then they released her property. These guys are strange & unprofessional to say the least. Go to Phoenix Rideshare uto

Nothing wrong with this place. super nice staff and very helpful employees. I love family owned…read morebusinesses. I did not buy anything but I did walk around and test drove a couple cars. They were super easy to work with and there seemed to be a lot of different selections. One thing to be very aware of is that most of the vehicles on their lots are "buybacks". This means that they are cheaper but they could be considered a lemon and it may be hard to sell or have some issues that come down the road. Of course, there could be nothing wrong with it as some states have very lenient return laws so that the buyback could be for the smallest thing. Just make sure you know what you're getting into as you look for your car here. Of course there's nothing wrong and nothing but. Just want to make sure proper information is provide for you yelpies!

Used to work in Tempe, I'm based out of Vegas now. So what am I doing out here? It's a long…read morestory, I was looking at Kia EV6 GT (Red) in Tucson but of course it was sold. I ended up looking at Hyundai Ioniq 5 N (yes the fast version) before stopping here for 2023 Genesis GV60 Performance. Let me just say, this is by far THE BEST experience. I was able to walk in (no appointment needed) and Christian M was able to help me right away. A quick ID scan and he came back just gave me the keys I'm like what?!? I'm not used to this level of customer service. He gave me quick directions for the test drive route and I was able to follow it step by step by myself. I say the only negative about this place is the lot, they have many vehicles and parking/spaces are limited. As for the vehicle, it was nice and I would jump on it if it wasn't a buyback (branded title) Now I already knew this vehicle is branded before stopping by. I wanted to see if I can find out more on the reason why it was a buyback other than charging issue. Sadly the paperwork didn't provide the additional info. Should you get a buyback? That really depends. The price is GREAT no doubt and if you plan on KEEPING the vehicle long term (as the resale value is a lot lower, do a quick check via CarMax or Carvana), don't mind dealing with potential electricial issues (but they should be cover under warranty) But knowing myself I usually don't keep vehicles longer than a few years. Also I would double check your insurance and make sure it doesn't cost extra. And at the time I haven't driven the Kia EV6 GT (the original vehicle I was looking at) so I ended up passing on this. Also wanted to point out they have the lowest Doc fee that I've ran into ($299) here vs other dealers wanted $699. No add-ons, title fee is $19. Very low sales pressure, extremely friendly staff, I would stop by again in the future when I'm looking for another vehicle.

Morgan was about the best you could ask for. Helped me out walked me through the process and laid…read moreout every detail even got me a better rate. These 5 stars are for him.

I don't do BS, and I mean what I say. When someone doesn't share my values, I walk away…read more Morgan and Scott at the 101 were a breath of fresh air. This was easily the best used car buying experience. You really can't trust most people or dealers when buying a vehicle, but these guys are straightforward and honest. Other dealers and private parties will doctor their photos or act like a beat down car is "expected for its age". I will be a returning customer as long as Scott (the owner) and Morgan are there. Do yourself a favor and skip online shopping, private parties and other dealers. Go to the 101 and you'll know you've won.

They suck ass. Bought a truck from them over a year ago and still haven't fixed the punch list they…read moresaid they do called multiple times to get it taking care of and no phone calls back

If I could give this place negative 5 stars I would. They sold me a used car with a salvage title…read moreand did not tell me. I've had the car for 5 months and already I have items worked on. The warranty is extremely limited and with all the information I have now on the vehicle I am moving forward with legal action. Don't walk away but RUN and don't buy from this shady company! Overcharge 10K when my car is worth 1500 and they knew when they sold it to me. Thanks for being liars!

Yes definitely. Come here for an oil change at least once a month. Fast and very responsive. Highly…read morerecommend.

I've never had a problem with Ideal Cars, every time I call to set an appointment quick and easy.read more