Went in for replacement wiper blades. The worker was very nice, considerate, and honest about the…read moredifferent blades in stock. Overall, a very fast and easy trip!

Absolutely the best people. We're from Michigan. Our van had some issues. They let us use all their…read moretools to fix it. The manager even went up and bought the Diesel for us to help us. Just amazing.

Very happy with the service department and Jeff St Germain. Very helpful, did a great job…read morecommunicating and get the job done as quick as possible, especially when other dealers couldn't. Thanks!

I am more than mad at the service department at this summit ford...my elderly parents bought a…read moreSilverado truck there and religiously had it serviced there with oil changes and everything. The only thing they look forward to all winter is camping. (They need the truck to pull their camper). Last spring, the truck started acting up, so they took it to summit. At first, it took them a month to get it in. They kept pushing them back. Then, once they did have it looked at, they proceeded to replace parts all summer long. They never did get it right, THOUSANDS of dollars later....my parents decided to take their truck to a local mechanic...he replaced some wires...the truck was finally fixed. What did summit do all summer?? Replace parts that didn't need replaced and take advantage of the elderly...I will NEVER trust these people...

I saw online that Walmart Auto Center accepts walk-ins, so I showed up to get a simple tire valve…read morereplaced. The employee I met was extremely rude right from the start. He looked at me and said, "Just because we allow walk-ins doesn't mean we'll help you right away. Now please move over so I can help the man behind you." I didn't argue. I didn't say a word. I just turned around and left. I took my business to Mavis Discount Tire, where I was treated with respect and actually helped. That moment was enough for me to swear off Walmart entirely. I haven't stepped foot in that store since. Not for tires, not for groceries, not for anything. If this is how they train their employees to treat customers, they don't deserve anyone's money. Disgusting, unprofessional, and totally unacceptable.

Extremely unhelpful and disinterested. Total non customer service. Shameful. Besides it's badly…read morestocked and just basically overpriced and disorganized.

They don't refund faulty parts they will only exchange there faulty part with the same crapy part…read moreeven if you want to get a the better part. And there extremely degrading and they try to belittle you. Do not shop here!!!

Without a doubt the best experience I have had. I was reluctant to go to buy a used motor for my…read morecar but with the price of a new one I had to. I found a motor for 1/2 of what new would have been new and it only had 10,000 miles on it - they provide a Carfax if you ask. They answered all my questions and were VERY honest. Motor runs great and I will go back to them every time my car needs a part. I can't believe anyone would give them a 1 star rating, I have to think thats BS

In February I ordered a car part listed and cataloged on a national website that these yards…read moremaintain themselves for accurate information. This website requires you search using make, model, and application. The part I ordered was listed for $16.99 and an agreed $20 for shipping. I received the wrong part, which is bigger and heavier, and cost $57.99 plus $20 shipping. They simply sent me the wrong part. I've called them many times, never getting an answer of a call back. They will not let me speak with the owner, and they will not even begin to correct the problem unless I pay out of pocket to ship the incorrect part back. I believe they intentionally shipped me a more expensive, useless, heavy part knowing that most people would not spend another $20+ shipping back that wrong part. Not only did they charge me for a more expensive incorrect part but they know they won't have to rectify the situation. I've ordered hundreds of car parts from many other salvage yards. I've never once had the wrong part shipped.

If you are looking for a shop that will be upfront, dependable, honest, and overall good people…read more.. this is your shop. I have struggled with dealerships and chain repair shops not being transparent and trying to take advantage of me. First time meeting the owner and staff I knew they were genuine and care about their work. They took the time to listen and care about my cars needs. To sum it up, great people, quality work, and fair

I had just moved to Auburn and needed brake work done on one of my vehicles; I asked one of the…read moreauto parts stores who they'd recommend. They said to try Xcelerated Auto and I did. And I could not be happier with Joe and Angel's attention to detail with everything from customer service to working on my car! Honest and true, they are my choice for all my auto needs! Don't run, drive to Xcelerated.