If you are looking for a shop that will be upfront, dependable, honest, and overall good people…read more.. this is your shop. I have struggled with dealerships and chain repair shops not being transparent and trying to take advantage of me. First time meeting the owner and staff I knew they were genuine and care about their work. They took the time to listen and care about my cars needs. To sum it up, great people, quality work, and fair

I had just moved to Auburn and needed brake work done on one of my vehicles; I asked one of the…read moreauto parts stores who they'd recommend. They said to try Xcelerated Auto and I did. And I could not be happier with Joe and Angel's attention to detail with everything from customer service to working on my car! Honest and true, they are my choice for all my auto needs! Don't run, drive to Xcelerated.

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Recently purchased a 2015 Lexus RX350 from First Class auto and can say that buying a car was a…read morepleasant experience. I delt with Sam who was more than accommodating while I was in their shop. F.C.A actually had the car I really wanted; they were more than fair with my trade also which is something you never hear from. Up front and honest was the feeling I got from this shop and will buy from them again. I've had my car a bit over a month now and put on a couple thousand miles already with zero issues. I could not be happier with dealing with First Class Auto knowing that they do actually care about their customers satisfaction with the purchase of the cars rolling off the lot. So, if anyone would consider a used car or SUV I'd give these guys a look, you sure wouldn't find anyone as true and honest as these guys.

Do not buy a car from Fox Chevy in Auburn New York I went in to buy a new car and they talked me…read moreinto a Nissan rogue SV which I'm happy with I love the car but the issue is is the problems with the car now where to begin. The car was in service so I didn't really get a chance to look at the car before purchasing which is absolutely my fault I'll take fault for that but I was told the car is an excellent shape great car and I have tons of warranties mechanical warranties I have interior warranty and exterior and this is where the problem begins. After inspecting the car after I send all the paperwork like a moron because I should have looked at the car beforehand but it was in service and I went on their word which is another mistake I went to pick up the car and noticed that the hood of the car was rock chipped to hell awful so I was told that I had some sort of interior and exterior warranty that would cover that there's a first issue. Secondly the front driver seat has like three rips in it and it's peeling The seat is falling apart and I was told I have a warranty that would cover a new seat so I go through the warranty process and it's denied. Come to find out I actually do not have a warranty for exterior or interior The warranty only covers cleaning covers nothing else I do have a mechanical warranty thank God but I was lied to by the dealership and we have been fighting for probably 2 weeks now to get the seat fixed and the rock chips fixed on the hood well low and behold this dealer ship is a joke so I am now with seats that are peeling in a hood that looks like garbage. My sales manager is to the point now where I'm stressing her out so bad that she will not call me or answer any of my messages she has completely blocked me pretty much and when I went in there the other day they said they're going to fix the seat but they're going to make her pay for it which is not her problem and on top of that it's not going to be a new seat they're going to patch it basically. Don't make the mistake I did folks Don't go to Fox Chevy or any Fox. This would be the last car I ever buy from this company they are a joke and they lie and when you try to get a hold of your sales rep or anybody else they ignore you I made a mistake and now I have to pay for it.

I'm sorry to say, and I don't like to post bad reviews, but beware! This dealership used to be…read morefantastic. Now, it is so terrible ....... The service is awful and if you would like your car to sit there for a month, this is what you will get. Do yourself a huge favor and take your vehicle anywhere else. I mean that. After 15 years of servicing my car here, I will never go back.

I wasn't even planning on buying a vehicle when I stopped to look at their inventory. Caine was so…read morerelaxed and laid back, no pressure at all. He listened and showed me the perfect match for me. Then he came in on his day off to finish the sale. Andy was amazing with the financing. The hardest part of the whole process was switching my insurance.(Ins. Co. Had technical difficulties). It was the fastest, smoothest car buying experience ai have had yet. Thank you Bidleman.

Associates in the service department were very friendly. My vehicle was tended to quickly and I was…read morepleasantly surprised that it was over $20 less than I was expecting because they had a coupon they used towards my service. I drive out there from just south of Syracuse because they had the best reviews out of all of the Ford dealerships service departments. The ones closest to me had horrible reviews. I will be returning.

Incompetent! I can not recommend this shop for any auto repairs. I paid CNY Auto of Syracuse NY…read more(Alan Byer Auto Sales) $389.25 to replace spark plugs and ignition coils on my vehicle as part of my preventive maintenance program. As a direct result of their service, the vehicle started misfiring. I returned to the shop twice before they stated that they didn't know what the problem was and recommended another shop (yes they directed me to go to another shop). I had to pay the second shop hours of troubleshooting services to find that CNY had not actually replaced the coils that they charged me for and claimed that they had replaced. Additionally, I had to pay the second shop to replace my spark plugs and coils (the service that CNY was paid to perform). Final insult, CNY has not resolved this matter.

This place is awful, over scheduled and could care less. a simple oil change takes over an hour and…read morea half, appointments are not honored, regardless. I will take my money and go else where. People... Beware. Just wanted you to know. My appointment was for a NYS inspection, after 40 minutes waiting, my vehicle was never brought in. Simply, put... I left. totally unacceptable.

The owner is rude they were paid closed to 2,000 for a repair on my car they make up their own…read moreprices. And then I return in need of car help and was denied the owner is a straight dick. I would never refer any business to that place

From the owner: We pride ourselves on customer satisfaction. We offer…read morequality used cars and trucks at a fair price. We are also a full service auto repair shop.

I found the perfect car for me here. An older Honda with SUPER low miles on it. The miles were so…read morelow I couldn't find a comparable offer to compare what i paid for it. But the car is beautiful, in excellent shape and i just love it. The guy who sold it to me , Joe, made sure the one issue (door lock) was resolved for me quickly. While they may not change the price or haggle, they offer you a good car from my own experience.

From the owner: All vehicles come inspected and with a warranty.read more

Rocco and his crew are wonderful. He's always there with a smile to greet you and won't steer you…read morewrong. We have done business with him for years and will continue to do so.

I rarely bring my car to a shop, usually handling most of the work myself (and I'll ask my dad for…read morehelp with the bigger jobs if I need it), but with the lowering kit that the former owner put on it some tasks are harder for me to do with just jacks and jackstands. I had my exhaust tightened, emergency brake adjusted (involves messing with the driveshaft in my car) and the rear brakes adjusted. They were friendly, did the work quickly and did a good job. I'm pleased that I finally found a shop that I can trust with my Camaro.