I recently purchased the 2015 Subaru Forester Mike was excellent with the service and communication…read morethrough the whole experience also gave me great financing options I look forward to doing for the business in the future

Best customer service. Mike makes sure he will do everything and anything to get whats needed done…read more I have sent my friends to him as well. My friend is very pleased with Mike and got him a car asap when his other one broke down.

This place was great!!! Had an appointment at 10:30…read moreWalked out of there at 10:40! My window wasn't working they fixed it and didn't even charge me. Great service!! 100% recommend!!! Thanks again!

I don't usually give a one star review unless my experience was really bad. So, I walk-in to test…read moredrive and BUY a particular car that was listed online for $22,253. After test driving the car, I was ready to hand a check and pay for the car IN FULL/IN CASH just one payment of the listed price. Jeff, the "salesman" told me and I quote "Well, if you're going to finance the payment then we'll take $500 off but if you're going to pay in cash then the car will be sold to you for $23,500". I said ok, I'll think about it, then I left the dealer. After I got home, I went to the website to double check on the price of the car to see if it was different in case the car was sold for cash (in full), I found out that the price was the same ($22,253). Now, where on earth did Jeff bring that extra $1247 from? Usually, costumers get a little discount when they pay the full price in cash but Jeff wanted an overpay for obvious reasons. I attached photos of the online price of the car. It was my first and last time at this "car dealership". SMH...

Update: It's easy to garner a good review, when things go smoothly, but when there is an issue,…read morethat is where the best distinguish themselves! Superior service, after the sale! When we got our new car home, we found an issue. Not only did the service department immediately remedy our problem, our sales representative, Michael, was attentive and maintained constant communication. This is a truly reputable car dealership and we highly recommend them! What a great experience! Buying a used car can be scary and stressful, but Michael and the team at Geneva Foreign & Sports are the solution! Michael took the time to find out what we needed and made good recommendations. We are delighted with our new car and got a great deal! We are super picky car buyers and will definitely be coming back to Geneva!

Firstly, I emailed Geneva Foreign and Sports several days ago, received an email acknowledgement…read morewith no follow up. So, I called. Just spoke with salesman, Dan, about 1973 Porsche 911 they are currently selling. Asking price is $249,995. As an owner of multiple Porsches, including four 1972-73 911s, I asked very typical questions regarding the car for sale: car's pedigree, matching numbers for chassis, motor and transmission, number of previous owners, modification history and what justifies the astronomic asking price. Dan sheepishly retreated that car was just listed, and he had no answers for me. I pointed out all the modifications: non-original twin-plug motor, WEVO shifter, steering wheel, dash (from 1980s 911SC), improper dash color (should be black) and non-original tachometer. I asked Dan point-blank how they could be asking nearly a quarter million dollars for this car. Dan was tongue-tied. Mind you, Dan was very polite and acknowledged all of the aforementioned points I made. I told him that I hope he takes this back to management because if they do not amend this listing, they will have serious issues with their reputation, especially among the regional Porsche community (Porsche Club of America). Until they effect these changes and promptly, I would approach this establishment with great caution.

universal Imports is the best organization I've ever dealt with for any of my automobiles. They…read morewere quick to take care of all of my needs. They're the best.

I was encouraged by my brother to buy a car from here! Very glad I listened! Family run with…read moreamazing customer care!

Well I had a little problem with my truck, "Black Nell". The engine light came on. So I drove over…read moreand they ran a quick test on it, there was a problem which pointed to the catalytic converter. They scheduled an appointment for a week out. I went out there first thing this morning and checked in. A few minutes later their shuttle driver brought me home. The gentleman's name was Domonic. I found Domonic to be just like every other VanBortel employee. Very polite and professional. As always I must say I'm pleased with all divisions of VanBortel. Sales, Service, Customer Care. And always remember to buy a warranty with your next car purchase. A great benefit they suggest to their customers. And it saves the $$$.

"Quick lane" is false advertising for the service end of this dealership. I drove 20 miles this…read moremorning for just an oil change, was treated by the service team with a paper mat placed in my car, and was told once I entered the waiting room there was nothing available til next day, and was told that in rather an abrupt way. Bad enough that this wasn't truly a "Quicklane" but also that the service team wasn't aware that they weren't taking more customers for the day by 9:30 am.

Trey was a good communicator and made the car buying experience tolerable and quick by focusing on…read moremy goals. Thank you!

I went to North Coast Auto looking for a truck to tow a recently purchased travel trailer. Jared…read morewas awesome. He walked me through the process of trading in my truck and showed me the process car dealers use. He gave me what I asked for my trade and knocked a bit off the truck I was looking to purchase without me asking for it. There was a small problem with the steering wheel display controls and they fixed it without hesitation! I highly recommend North Coast Auto!

Great cars and friendly staff ! Albert greets you as soon as you walk In the door !!!!!!!!!!!!read more

Bought a 2009 Toyota , Love these guy easy to deal with no hassle car buying experience fun place…read moreto a car. WOW why cant all the dealers be this honest. I had the car checked out at Toyota service department before I bought it they told me It was a great car! Same car at the Toyota dealership was $3500 more?????????? why pay more? Thank you Ecars:) Customer for LIfe

In my 60 years in Rochester and Southern California, I have never had such great service as I did…read moretoday at BMW of Rochester. Both Scott (Yockel) and Doug went out of their way to get my new BMW in, serviced and out quickly. They went above and beyond to get the part I needed in record time. Their service driver, Ron Lalik, kindly drove us to a nearby diner for a great breakfast. The repair was done well and the work they did was shown to me for approval. A+ job all around.

I called as soon as they opened and was told I needed to speak to a service advisor to ask a…read morequestion. I was told they would call back. I then tried their online chat system; they couldn't answer the question so they informed me a service advisor would call back. I called about once every hour trying to get to someone but no one answered after my first call: not sales, service, no one and no call back. We were looking at a car in this lot and another. Won't consider them anymore. Customer service and communication are very important. That's the first impression.