Selma and Giovanni help my fiancé and I out yesterday with purchasing a car and I can't recommend…read morethis dealership enough. They were so kind and helpful, not to mention the atmosphere of their business felt so professional yet like going to family for help. I didn't expect to get a car anytime soon with all the different dealerships and online sellers Thursday morning but by Friday afternoon, the car we were looking at was ours(and at a really great price ! Also thank you for the shirts, we will def represent your business proudly).Thank you guys so much again, I wish you guys the best!

Coming from owning and operating a family run small business, I would recommend Balkan Motors…read more Justin and his team were extremely friendly, courteous, and responsive. They made purchasing a vehicle out of state extremely easy and painless. They answered all my questions, provided prompt pictures and videos, even picked me up from the airport and were ready to complete the transaction upon my arrival. I drove the car approximately 900 miles back home with zero issues and I can attest they have quality cars in their inventory. They followed through to make sure I was happy with my purchase. The level of customer service is top notch.

Great people, excellent work ! Highly recommend if you need…read more expert service

Dont ever go here for a engine light on....went this pass monday to have them check it out...He…read morecalls later that afternoon ''DONE'' he says. and a Bill of $600.00.... r u f...kin kidding me. He says his mechanic said it was the purge adaptor-they replaced it. Took the car home. That next day Tuesday less than 24 hours the f...in light comes on again!!!...Are u kidding me!!!!...I called him pissed off and he says bring it in fri. ...there at 8 in the morning.. Car there for 5-6 hours -- picked it up and this Baris Garage had the balls to charge me another 200 bucks...and iam have my fingers crossed its fixed right from this Crooked Business ......Stay Away All!!! ....BBB is next!!!

Kris did a great job on my Classic Audi convertible, brought the paint back and made it look almost…read morenew! Thanks Kris Pallo Detailing in Fairport.

Kris did an amazing job detailing our Subaru. He was friendly and affordable and even did our…read moreexterior for free because he had extra time. Everything looked beautiful! Thank you.

Dropped off my vehicle at quick lane at 8:45am. Pretty late for a quick turnaround, but it was…read moreready for pickup by 3pm about 2 hours earlier than i expected. Service writers were friendly and professional. Thank you!!!!

Well I had a little problem with my truck, "Black Nell". The engine light came on. So I drove over…read moreand they ran a quick test on it, there was a problem which pointed to the catalytic converter. They scheduled an appointment for a week out. I went out there first thing this morning and checked in. A few minutes later their shuttle driver brought me home. The gentleman's name was Domonic. I found Domonic to be just like every other VanBortel employee. Very polite and professional. As always I must say I'm pleased with all divisions of VanBortel. Sales, Service, Customer Care. And always remember to buy a warranty with your next car purchase. A great benefit they suggest to their customers. And it saves the $$$.

I was encouraged by my brother to buy a car from here! Very glad I listened! Family run with…read moreamazing customer care!

universal Imports is the best organization I've ever dealt with for any of my automobiles. They…read morewere quick to take care of all of my needs. They're the best.

This particular person deserves praise. Ronald Ward that works in the service department went out…read moreof his way to ensure that I was completely satisfied. He is a joy to talk with and he is honest. This is a great quality to have and should never be taken lightly. Warm regards, Julie

Do NOT buy a car from them. They will sell you a car KNOWING full well the transmissions are crap…read moreand the warranty will run out WAY before the transmission dies. The service manager was completely rude and basically said it was my fault. Most people don't have $6000 laying around to put a new transmission in a car but they couldn't care less as long as you bought it.

Great company, great service. Called on Mother's day Sunday. Super quick and friendly. No…read morerunaround. Quick and painless. Fair price. Will definitely recommend. It's far and few between you actually come across great customer service like CashForCars provided.

These guys were great. They took care of my buddy's '98 impala and got him much more than we were…read moreexpecting for it. We called a few other place first not knowing about this place but C4C was able to come to us much sooner than the other and couldn't be happier they did.

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

This has been one of the most frustrating and disappointing service experiences I have ever had…read morewith an auto repair shop. The primary issue was not simply the delay in repairs, but the consistent lack of communication and professionalism throughout the entire process. The repair itself was straightforward: replacement of the top piece of the GMC tailgate and the bed cover. I was initially told the work would take three to four days. Instead, the repair took two weeks and four days to complete. During that time, I received no proactive communication from your shop. The only updates I received were when I called after promised completion dates had already passed. I later learned that the same part had been delivered incorrectly twice. Even then, I was not informed directly. Communication only occurred after the regional All-State liaison intervened and threatened to escalate the matter. Until that point, no one from your shop contacted me, despite assurances that updates would be provided. I was also told that the shop had called me previously, which is simply untrue. I did not receive a single call. After a week and a half without updates, All-State contacted me because your shop had not entered any progress into their system. The only communication I received from your team came on the final day, when I was told the part had arrived and the truck would be ready that afternoon. This lack of communication had real consequences. Had I been informed earlier that the bed cover was the only remaining issue, I could have taken my truck back temporarily and avoided approximately $450 in rental car costs. There were additional missed opportunities to provide competent service. I requested that the vehicle be inspected and was later told it could not pass inspection due to an oxygen sensor error. While the truck was already sitting at your facility waiting for the bed cover, the inspection could have been performed and the issue identified earlier, allowing service to be scheduled efficiently. The final interaction when picking up the truck reinforced my concerns about professionalism. I was told wiring to the rear light had been disconnected due to corrosion, which I understood. However, when I went outside to the vehicle alone, I found three wires hanging approximately seven inches below the bumper. When I returned inside to ask about it, I was told they were left hanging so I could see the corrosion. No one offered to walk out with me, explain the issue, or secure the wiring afterward. Instead, I had to secure the wires myself in the middle of winter. A simple explanation, demonstration, or even a photograph would have been more appropriate. My wife and I have purchased two vehicles from Hoselton in the past, which makes this experience especially disappointing. Unfortunately, the lack of communication, accountability, and basic service professionalism means we will not be returning as customers. I hope this feedback is taken seriously and used to improve communication standards and customer service procedures moving forward.

Recently I bought a nice truck from Van Bortel. The insurance company I deal with wanted a current…read morepicture of it. So I had to research around the city. Due to the Pandemic, a few places had closed down. The car agency that was still active was Hoselton in Fairport. I called there and spoke to Therese. She explained that they were booked solid, and had absorbed other places business due to closing. I told her the Insurance company I deal with set a date (July 15th) to complete the inspection. She said she couldn't due it but told me to hang on. She shuffled some papers and appointments around and said the earliest she could do it was the 19th. I contacted my insurance company and applied for an extension, they granted it to me. I was pleased with Therese, she got me in and went through the procedure. Very polite and professional. She also works with a gentlemen by the name of Trevor who I spoke to also prior to my appointment. He was helpful also. The entire office was professional.