Update: It's easy to garner a good review, when things go smoothly, but when there is an issue,…read morethat is where the best distinguish themselves! Superior service, after the sale! When we got our new car home, we found an issue. Not only did the service department immediately remedy our problem, our sales representative, Michael, was attentive and maintained constant communication. This is a truly reputable car dealership and we highly recommend them! What a great experience! Buying a used car can be scary and stressful, but Michael and the team at Geneva Foreign & Sports are the solution! Michael took the time to find out what we needed and made good recommendations. We are delighted with our new car and got a great deal! We are super picky car buyers and will definitely be coming back to Geneva!

I've waited on reviewing as I wanted to be more generous in my review as it wasn't a bad experience…read morebut it also wasn't a great experience. My cousin had purchased cars from here in the past and had seemed happy. We were in the market for our son's first car and after reviewing online the inventory, we agreed to check out cars here. The selection is vast and Michael was easy to work with. Here is my summary of experience and maybe I just have high expectations when it comes to purchasing vehicles. Will we buy cars from here in the future? Perhaps. If so, I'll set my expectations a bit lower than I had for this trip. Pros: Michael's staff are super friendly. They were great to all 3 of us when there. Cute dog in the lobby Reasonable prices - on the high end compared to local listings of similar vehicles. Vast inventory Easy test drive process - was able to drive several and narrow it down. Warranty sale was a smooth process or would have gone 3rd party Sales process/closing was smooth Cons: I expected the car to be cleaned after purchasing. Instead there is gross hair all over and there was this goo on the trunk mat that my husband had to wash out with a hose. Half a tank of gas at pick up. I get margins are tight but I have car buying experience and have NEVER picked up a car with less than a full tank at delivery. Had to wait 15 minutes beyond our appointment time because Michael didn't have the paperwork ready. I'd normally be patient but I was going back and forth with him the prior Thursday on a busy day for me as he said he was getting everything ready to go to Saturday that day. Constant text and emails for a 5 star (Google) review. One thing to ask but please deliver a 5 Star Experience if you're pushing for those 5 stars.

Just an update on their new location! It's so clean and bright! I have been in for service only and…read morespent some time in their beautiful waiting area which includes a kids play station, WiFi, TV, Free tablet use, Free popcorn, fruit, coffee and cold water. It makes your wait time enjoyable. Their prices on parts and service are much lower than some dealers in the Rochester area and I appreciate their honestly about repairs and pricing. Service coordinators are very friendly, efficient and customer service appears to be in the forefront here. Stop in to check out their brand new location, just down the road from previous location. Even if you don't have a Ford and aren't looking to purchase, they will help you out with your parts/service needs. Full disclosure, I have family that works here but I am an actual regular paying customer.

These guys lost parts when fixing my car and tried to say it came in that way lol. Nobody removed…read morethat part but you guys in the entire history of maintenance. If anything that statement alone in the paperwork is an admission of guilt. It's like the guy didn't feel like bothering to put the parts back together after the repair and decided to leave it that way. Doesn't get any lazier than that. A toddler could do a better job. A reputable dealership would correct that not hide it in the paperwork without saying a word to the customer. Stay far away!

I wanted to sell my car and they SEVERELY low balled me claiming it needed a total paint job (it…read moredid not) ....I ended up selling it to another major dealership for 20% more than Geneva Coach offered.

After an extremely frustrating experience with Carvana and them pushing my delivery date back for 2…read moreweeks in a row, I gave up and searched for a highly rated place to go. I'm so incredibly happy that I came to Geneva Coach! Abbey was wonderful and helped me get a new car with ease. Everyone there is personable, honest, and there's no pressure. I was approved in literally 1 minute! They answered all of my questions and made my 1st experience buying from a car lot awesome! 5 stars

At first I was happy with Auto Solutions and thought I had gotten a good deal on my car. When I…read morebought it they told me had a newer transmission and a new clutch. Well, 6 months later when the clutch died I asked my garage how it died so quickly. The guy told me that they were sure both the clutch and the transmission were original to the car and had never been removed before, meaning that I was lied to about the clutch AND transmission. Employees are also rating the business on google to cover up bad reviews. I reported them to the BBB and claimed I told them I didn't know how to drive stick when I bought the car and that my dad would teach me. Which again, 2 lies. I did know how to drive a manual and my dad does not. These guys are ridiculous.

Bought tires here. Brought the car back with a clunk on the rear end, less than 3 weeks later, they…read moretold me it was the ebreak and that it wasn't anything they did. Few month go by and the clunk is still there and gradually getting worse. Have a different mechanic look at it and the tires were so loose that they are about to fall off and parts are missing. Went to talk to them and they told me it was my fault and that they won't replace the lug nuts and studs that are missing because they did nothing wrong. Wasn't even like I asked them to replace major parts, it was small things, the issue issuess they caused, by being careless,could have caused serious damage, killed me, or other people if those tires came off!!!! Will never come back here again. Very unprofessional and don't own up when they do something wrong. Worse part was the guy who said all this admitted he wasn't a mechanic and that he didn't work there he was just helping the owner out.

Dan bravermen is the most honest man could buy a car from .i myself have bout 2cars from him .he is…read morealways happy to help you ,he will do good by you ,a man that you can trust ,

I recently purchased a truck from Friendly CDJR in Geneva, NY and it was a very pleasant and…read moreuncomplicated sale. Jeff Arnold was our salesperson who made this transaction as easy as it was. He was well versed on all the features of the vehicles we were considering and with a no-pressure approach, it all went smoothly. Buying a new vehicle and dealing with a salesperson can be stressful but there was no hard sell whatsoever! Thanks to Jeff and the Friendly staff.

I should have written this review a long time ago; but now I have so many additional reasons to…read morewrite it. Back in March, my wife and I were looking to buy me a car, and she spent a lot of time looking around and doing her research before deciding to go to Select EuroCars. We had watched the inventory videos on their website, and were impressed by the selection and fair pricing of Joel's stock. His website is truly incredible! So much information on the vehicles, plenty of photographs, detailed walkarounds on video, and so easy to navigate and filter. I've never seen a used car dealer with a website so well put together! Additionally, after reading about Joel's story and technical experience, my wife knew she had found the right place to do business. We drove the hour from our home to Waterloo, just to do business with Mr. Osserman and his team, specifically. We were not at all disappointed! We had called in advance about the VW Tiguan we were interested in test driving; when we arrived, Joel took us out for a spin. When we knew this was the one for us, Joel worked tirelessly with my wife and I to find the right financing fit for us. He went above and beyond to make sure we left satisfied, and never once made us feel anything less than a valued customer. We left that day feeling very good about our purchase, and looking forward to doing business with Select Euro Cars in the future.  Fast forward to August: we've been really enjoying our time in our VW! It's been the perfect fit for our lifestyle; but, more importantly, we felt comfortable and safe with our decision. Then, one day, as we were heading into town for lunch, we heard an unusual noise coming from under the hood and panicked! Without thinking clearly, we made a rash decision to take the VW to the nearest open repair shop. What a mistake that was! The shop we took it to (who shall remain nameless -- nationwide chain) had no idea what they were doing with our dear VW. After two weeks of headaches and turmoil, and an expensive diagnostic fee, and a reported thousands of dollars in potentially necessary repairs, we were quite fed up. Then it dawned on us-- JOEL! Why, OH WHY, did we not think of taking it in to Select Euro Cars in the first place?!  We had AAA tow our vehicle from the chain repair shop all the way to Waterloo to have the team at Select Euro Cars take a look at it. The very next day, we received a phone call from Dan: "The car is done, ready for you to pick it up." We were in disbelief. Almost too good to be true, we drove down to pick up the car, and were over-the-moon excited to find out that the vehicle had been repaired in less than an hour and for next to nothing! (Very important side note: we had purchased the warranty option when we originally purchased the VW, and it covered the entire cost of the repair for us, including labor, and waived our deductible so we paid absolutely nothing out of pocket-- SO WORTH IT if you buy from these guys.) It turns out, the real problem was completely different from what the first shop said it was; they would have done all of the expensive, unnecessary repairs on our VW, just to find out that the problem was still not fixed. Instead, the guys at Select Euro Cars, who specialize in VWs and Audi, knew exactly what the issue was and fixed it right away.  We are beyond impressed by their knowledge and expertise with these cars. The team at Select Euro Cars is FANTASTIC, and I can't thank them enough. I solemnly swear that I will never take my vehicle to anyone else, for as long as I live.  We'll be in the market for another vehicle soon, and we can't wait to do business with these wonderful people all over again!

Best Used Car Dealership I have ever shopped at. Exceptional customer service from beginning to…read moreend. The actual owner, not a salesman handle the process with me. He worked long and hard to get me approved, others would have just said no!! If you are looking for a used car, stop by Select EuroCars and I'm sure you will leave happy!!!

I found these guys through the amazing reviews at Car Talk. Most of my friends and colleagues take…read moretheir cars here, too. They service mostly Honda and Toyota, and a few Subarus. They are so competent, fair, and reasonable that many of us make our car-buying decisions based on what brands they work on.

What amazing mechanics! I drive 1 hour to go to Wheeler Automotive! Steve is amazing, and I would…read moretrust no one else with my Toyota! You may have to wait for an appointment, well worth it! Thank you Steve!