i recently purchased a 2014 Hyundai elantra unfortunately a week later it threw a code for…read morecylinder 2 misfire I brought it back to first class and they dropped everything and I mean everything they had it in the shop within 15 mins and diagnosed and fixed within 2 hours even going as far as driving me home and picking me up when the car was done. they even went as far as to offering to pick me up from my house and drop me off at work every day until it was fixed a 20 mile drive

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Tom made the entire experience beginning to end so easy! He had no issues answering all of my…read morequestions, working around my crazy work schedule, and helping with everything that I needed even after the sale was done! He is not like most big name car dealers, he cares about his customers, and makes sure you understand the whole process even down to the smallest deatils. He also was the only one around that had the vehicle I had been looking for at a very decent price! 10/10 would recommend premier southern autos!

From the owner: Years of experience serving CNY, we are dedicated to offering high-quality, pre-owned vehicles to…read moreour customers. We're committed to providing a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Browse our inventory online and check out the Featured Vehicles section on our homepage. We often have many options for used Chevys, Audis, VWs, Cadillacs, Toyotas, Lincolns, and many other makes If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. Proudly serving the following counties: Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland, Jefferson, Tompkins, Monroe and others in Central New York!

I recently leased a new vehicle at Bill Rapp and I have to say that I am very impressed! The…read moresalesman, Hector Lopez, was courteous and respectful; knowledgeable and he treated us like we were family. There was no pressure put on us whatsoever. The test drive was great! We were allowed to take the car out by ourselves and it was extremely liberating! We did wind up leasing the vehicle, a 2026 Subaru Forester, under very favorable terms, and we couldn't be happier!

They are willing to work with you no matter what it is going on car or vehicle wise and if you get…read moreyour car from them you get free oil changes for pretty much ever and you get free inspections my mom got her first Subaru there in 2015 or 2016 just got a new Subaru last year and she and my dad still go to the dealer to get there inspections to this day

Alan Byer Volvo has lost a customer for trying to give them an extra $4,000.00, and here is why…read more They refused a VIP Warranty renewal on a nearly mint car! You hear Volvo ads all the time promoting their 'upgradeable to 10 year VIP warranty' but I am here to tell you, it is only talk. Blahblahblah is all I got. My wife bought a loaded 2020 Volvo S60 AWD T6 Inscription, Polestar tuned car, in Jan of 2021. Certified with 3,500 miles off corporate lease, it had a five year VIP warranty. However, the warranty Expired Oct 15, 2024 as that was that was 5 years from the 'in service date;' yet neither Volvo nor the servicing dealer here in town Alan Byer Volvo, ever gave us notice of expiration nor an offer to renew, which we would have willingly done. Thinking about it running out soon, I reached out at the end of Oct. and was originally told OK. A week later I got a revised email saying: 'sorry, two weeks too late' to renew the warranty on her 24,000 mile car with no accidents, incidents or missed service appointments. Volvo corporate in turn referred me Back to Alan Byer. What nonsense. So now any interest we had in a 2025 or 2026 Recharge or XC upgrade has now become a Tesla, Audi or Lexus search. After owning maybe a dozen Volvos over my life, this will be our last. In researching this issue, I discovered Volvo is now owned by the Chinese Geely Holding Group. Shame what their fine name has become.

Not the best, felt like I got a good deal at the time but felt ripped off afterward.read more

Give them 10 stars. My positive experience was due to several of the staff. It all started with…read moreTodd, the owner who looked relentlessly for a specific vehicle for me to meet my needs. I drove him crazy but he was like a best friend. He had my existing car evaluated. Thank you Doran for the super fast service. They put the deal together for me and gave me options. Do you know how refreshing it is to not have to go to a car dealership and feel pressured. I never felt pressured, and I never felt like my back was to the wall. They allowed me to steer the ship. I didn't even have to go in with the exception of them getting final evaluation on my existing trade. When time to pick up the car. Wadie took the delivery with Ross to another level. I Thought I had gotten everything out of the car. Wadie saved me as he retrieved my wife's sunglasses, which I forgotten, were up in the visor as well as my ez pass. He reviewed the features with me on my car. The paperwork took me probably all about 10 minutes and I was on my way. I am happily driving my new vehicle from Friendly Honda. And I am happy to be a second time customer and definitely keep coming back.

Came here to look at a car I possibly wanted and found their service prices.....cheap…read more They will do an oil change cheaper then I can do it for myself so they do all my oil changes now and it saves me from crawling under the car. Always very friendly and helpful and they always follow up to make sure you are happy When I'm ready for that new car this is where I'm going and for it's service

The dumbest salesmen work there. Guy in a pickup truck towing a trailer cut me off on my electric…read morescooter on the street in front of the lot, even though I was riding legally on the right side of the street and there was whole, empty second lane for the driver to be in. One of the salesman saw it, came up and said I shouldn't have been in the street and should have been on the sidewalk. This despite NYS DMV guidance saying, "You can operate these devices on highways with a posted speed limit of 30 MPH or less. You cannot operate these devices on a sidewalk except as authorized by local law or ordinance." But what can one expect from a car salesman except they think cars reign supreme? Dealerships don't generally hire rocket scientists. No child ever says, "When I grow up, I want to be a car salesman."

As repeat Lamacchia customers, we were very happy with our experience buying a new Honda CR-V…read more Both Steve Lerch and Richard Ireland worked with us to find the right vehicle and work out reasonable terms for purchasing it. Lamacchia and their staff out shine their competitors in Central NY.

I had the pleasure of having Scott as my dealer and I am very pleased with the customer service…read morefriendly communication and would highly recommend Romano Subaru

Our family is originally from Central New York, and although my career has taken us all over the…read morecountry, Romano Subaru has remained a dealership we've trusted for decades--both for purchasing and servicing vehicles. That long-standing trust is exactly why we turned to them again during a stressful and unexpected situation. Earlier this year, we had the engine replaced on our 2014 Crosstrek at a dealership in North Carolina. Unfortunately, we never received the full picture regarding the true condition of the vehicle. After returning to that dealership twice with ongoing issues after the engine replacement, we ultimately decided--just before Christmas--to drive back home to CNY to get a second opinion from Romano Subaru. That decision made all the difference. Romano's team was honest and thorough in diagnosing the vehicle, and it became clear that the Crosstrek was no longer worth repairing. As a result, we ended up purchasing a 2025 Impreza, and we could not be happier with both the vehicle and the experience. We want to sincerely thank Dave Romano, Mark Richardson, Ryan Collins, and Karli Tirado for going above and beyond for our family. Dave worked hard to get us the best possible deal, especially considering this was an unexpected purchase during the holiday season. Mark was fantastic on the sales side and made the process smooth, even helping coordinate registration for Texas. Ryan was outstanding in service--he was transparent about the condition of our Crosstrek and worked directly with Subaru Corporate on our behalf. Karli worked tirelessly to ensure our registration and plates were handled efficiently and correctly. Once again, thank you to the entire Romano Subaru team for your professionalism, honesty, and dedication. You truly reaffirmed why our family continues to trust Romano Subaru year after year.

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

My third time there for minor body work. Their estimates are reasonable and their repairs…read moreexceptional. Picked up my Telluride today after some bum on Warren Street keyed the side of my car. The repairs were perfect. The big surprise was the credit card, long lost, left on the seat with a note "found by the Detail Team" Quite Awesome. Also discovered by the Detail Team was my girlfriend's litle purse of Bar Chips (multiple) under the seat. Missing for 18 months. Needless to say, the Detail Team will be receiving bar chips to our favorite bars. Many thanks, Detail Team.

We worked with Erlander to buy a car and he was excellent. Prices were fair and there was constant…read more(useful) communication throughout the whole process. Every step of the way I felt confident in my decision. Truly above and beyond other dealerships I looked at to buy a car. I can't believe I put up with such sub-par service before. We live too far away to get regular service from them, but definitely would if we were nearby. Highly recommended!

Where should i start, my most recent visit was to get some damage fixed on my leased forester some…read moredamage in the front, so they fixed everything but never filled up my whipper fluid container left it empty when it was one of the things that broke.

Dan Ludwig helped me lease a car from here, and his service was amazing. He greeted me with a warm…read morewelcome and was always happy to help me. He was so personable, and very accommodating of my disability. We always got to chatting when I had to come in, and it made me feel so comfortable, especially since this was my first ever time getting a car, let alone walking into a dealership. I would recommend his service any day. Dan's the man!! Overall, it was a great experience. The dealership had free water and snacks and a nice waiting area, and everyone there was very nice and super helpful. Someone even let me borrow a phone charger!

I took my '23 Santa Fe in for oil change and tire rotation. The car had 22k miles on it. The…read moreservice department tried to convince me it needed $800 worth of brake work and a front end alignment. I took it to another garage and had them thoroughly inspect the tires and brakes. As I suspected, IT NEEDED NO WORK DONE. This is my 3rd and FINAL car with them.