My one and only preferred place to place bring my car. Schedule my appointments fast and easy…read more Knowledgable and always very helpful. Super Comfortable waiting room. Thank you again! Really appreciate it!

I really like this place! I was surprised they had no Yelp reviews, but they checked out on google…read moreso I'm happy I gave em a shout. They responded to my service request really quick, and I was able to schedule an appointment for service just a couple days later. They gave me the best quote out of 6 other shops! The work was done in a reasonable amount of time, They have a really nice waiting room, warm, cozy, music, drinks. I had to drive 40 mins away from home to get my service here, but I'm so glad I did. I won't be going to any other mechanic in CNY from now on, the drive is worth it. It's in a nice location, easy to access. Tons of gas stations near by too. I believe they are family owned, and they even sell cars which I thought was cool. If I had to buy a car in the next few months, this would be my first stop. They are proud and stand by their work. I would trust them With my car, as well as friends and family. Would def recommend you stop by! I won't be going anywhere else for my vehicle needs

Walked in. Got a great deal. Lee and Matt were both hardworking, friendly and very helpful. They…read moreboth made the truck buying process very easy. Lee was able to find many rebates which helped to make the truck more affordable. Would definitely recommend starting your vehicle buying search here.

They were great during the sales process. When i picked my brand-new vehicle up it had chipped…read morepaint on the bumper and they were going to fix it. This was back in September and i'm still waiting. Also i'm having issues with the car and they are useless to deal with to get the vehicle to them to have it fixed. Save some time and aggravation and take your business elsewhere.

I thought I was at NYE but the service department was at the smaller dealership bought out by NYE…read more. I had to tow my truck for a problem in the transmission . My backend axle locked up and would not shift.. There was no burning smells or lights or warnings. My truck was just over the warranty 110k and never had any problems with it. There were reports of a shifting modules that can malfunction and cause a lock up of the transmission and are a $200 part etc. so I asked if it was a recall, or a digital software mode shifter etc electronic. . They said since no check engine light was on, it could only be the actual transmission failure and nothing electronical . They said they would have to "drop the transmission to replace any modes or parts anyhow "and it was a charge to drop to diagnosis the problem" . It was a total transmission bill of $7k with a rebuilt replacement from GM. I later learned that there are actual recalls for the chevy silverado for clutch pack probems, other software issues etc. and other issues that can effect transmissions on other models and currently covering the same transmission. There was a software recall and other recalls that should have been discussed if they did a through diagonosis . I would not recommed this dealership based on the unprofessional service I received , and the treatment of the customer by the service manager.

I have been bringing my Ford expedition to NYE Ford for service since 2015 and even though I bought…read morethe vehicle elsewhere the service has been exceptional. I now bring my Audi there for tires and to transfer all season to winter and back in the spring. Highly Recommend Their service dept and fantastic service advisors & crew.

I have been to numerous car dealerships, and I have had the best experience at NYE Toyota. I…read moreworked with Mallory, she was the best salesperson I've met in years. Mallory was very friendly, honest and no pressure to buy. Traits that more salespeople could learn from. Tamera in finance was also great to work with. NYE Toyota should be very proud of these two ladies.

Service team including the service manager are the biggest joke I've seen in my life and also pass…read moreILLEGAL inspections. After being called out on the illegal inspection they passed, I was then threatened by service tec Andrew that he would no longer be putting my part in under warranty that needed repair. After already stating when I first sat with this punk that it was indeed covered under warranty. So since he was put on the hot seat when I asked for the name of the person whom passed my husband's inspection and shouldn't have, he got awfully offended (as any guilty person would) and said he wouldn't give the name (that I have now thanks to my husband's inspection papers) and also now he wasn't going to cover the job on my car under Toyotas warranty...didn't know we can pick and choose when to follow that. The whole funny part about this is someone is supposed to be his manager and not once did that person come to the customer (me) to discuss this after seeing and hearing there was clearly a problem going on. DO NOT GO TO THIS SCAM OF A DEALERSHIP!

Buyer beware. They are scumbags. Sold me a truck with a warranty. The head gaskets were blown…read moreupon purchase. In a diesel you can't tell its not like as gas engine where it smokes right away. Anyways refused to fix the truck and the head gaskets weren't the only issue. Refused to take truck back. Charged me $150 in dmv fees and were suppose to give me the unused portion back. Dmv fees were only $72 they won't give me the rest of my money back and now ignore my phone calls. Jeremy will tell you everything you want to hear until he gets your money and then you can screw off. Funny enough ive read more reviews with my same scenario with other people and their cars bought from there. I hope they go out of business for what they do to people.

We bought 2 cars on the same day here about 5 years ago and they treated us fair. One of the cars…read morewas discovered to need a water pump during their final inspection. They grabbed the part and installed it while we waited. I figured that would delay delivery, but I was pleasantly surprised that it was ready within the hour. We just bought a truck from them today. It's in great shape and the price was right. We will return again the next time we need another dependable used car.

Can't say enough about this group and their staff. They will go above and beyond to get you the…read morebest price and the exact car you want. I will be coming back, my wife will be coming back and all of my friends and family. Red carpet treatment at its finest! Thanks guys!

Never go there again. Service ripoffs and threatening to take it or leave the repair. way over…read moreestimates by hundreds tore it apart and did not save usex parts of take pictures. This is not the Nye we knew growing up that our parents bought all their cars and trucks from. Much better sales and service at Herr in East Syracuse.

Sometimes a little long to get an appointment if you consider 2-3 days long but the front office…read moreperson and the mechanics are top notch and will always give a straight and honest answer... Most of the time (if not all the time) you can actually talk to the mechanic while scheduling the appointment so you can explain everything up front and get all the options prior to having work done... Prices are very reasonable...

WARNING: Predatory, Unprofessional, and Reliant on Intimidation…read more ​Do not do business with Ricky Hall or Acrylic Designs Inc. Behind the business front is an individual who relies on cheap intimidation tactics, perceived status, and inappropriate behavior to manipulate and harass people. Ricky specifically targets vulnerable women, including single mothers with young children, leveraging his business services and position to build influence. He offered vehicle maintenance at no charge for two years to gain access, only to turn hostile and demand payment the moment it became clear his advances were being rejected. Ricky repeatedly sends unsolicited, sexually explicit memes, crude jokes, and inappropriate requests. He treats professional interactions as an opportunity to cross boundaries, demonstrating a clear pattern of predatory behavior that no woman should have to tolerate. When held accountable he instantly turns to manipulation. He attempts to use intimidation and emotional guilt-tripping, whining about "heartbreak" and throwing hostile tantrums when he doesn't get his way. Between his inability to communicate at a basic functional level and his complete lack of respect for standard conduct, dealing with him is an absolute liability. ​This isn't an isolated incident, it is a recurring dynamic where he leverages his position and resources to coerce and harass others. Protect your money, your safety, and your peace of mind by taking your vehicle service needs to a legitimate, respectable establishment.