Walked in. Got a great deal. Lee and Matt were both hardworking, friendly and very helpful. They…read moreboth made the truck buying process very easy. Lee was able to find many rebates which helped to make the truck more affordable. Would definitely recommend starting your vehicle buying search here.

They were great during the sales process. When i picked my brand-new vehicle up it had chipped…read morepaint on the bumper and they were going to fix it. This was back in September and i'm still waiting. Also i'm having issues with the car and they are useless to deal with to get the vehicle to them to have it fixed. Save some time and aggravation and take your business elsewhere.

I thought I was at NYE but the service department was at the smaller dealership bought out by NYE…read more. I had to tow my truck for a problem in the transmission . My backend axle locked up and would not shift.. There was no burning smells or lights or warnings. My truck was just over the warranty 110k and never had any problems with it. There were reports of a shifting modules that can malfunction and cause a lock up of the transmission and are a $200 part etc. so I asked if it was a recall, or a digital software mode shifter etc electronic. . They said since no check engine light was on, it could only be the actual transmission failure and nothing electronical . They said they would have to "drop the transmission to replace any modes or parts anyhow "and it was a charge to drop to diagnosis the problem" . It was a total transmission bill of $7k with a rebuilt replacement from GM. I later learned that there are actual recalls for the chevy silverado for clutch pack probems, other software issues etc. and other issues that can effect transmissions on other models and currently covering the same transmission. There was a software recall and other recalls that should have been discussed if they did a through diagonosis . I would not recommed this dealership based on the unprofessional service I received , and the treatment of the customer by the service manager.

I have been bringing my Ford expedition to NYE Ford for service since 2015 and even though I bought…read morethe vehicle elsewhere the service has been exceptional. I now bring my Audi there for tires and to transfer all season to winter and back in the spring. Highly Recommend Their service dept and fantastic service advisors & crew.

I have been to numerous car dealerships, and I have had the best experience at NYE Toyota. I…read moreworked with Mallory, she was the best salesperson I've met in years. Mallory was very friendly, honest and no pressure to buy. Traits that more salespeople could learn from. Tamera in finance was also great to work with. NYE Toyota should be very proud of these two ladies.

Service team including the service manager are the biggest joke I've seen in my life and also pass…read moreILLEGAL inspections. After being called out on the illegal inspection they passed, I was then threatened by service tec Andrew that he would no longer be putting my part in under warranty that needed repair. After already stating when I first sat with this punk that it was indeed covered under warranty. So since he was put on the hot seat when I asked for the name of the person whom passed my husband's inspection and shouldn't have, he got awfully offended (as any guilty person would) and said he wouldn't give the name (that I have now thanks to my husband's inspection papers) and also now he wasn't going to cover the job on my car under Toyotas warranty...didn't know we can pick and choose when to follow that. The whole funny part about this is someone is supposed to be his manager and not once did that person come to the customer (me) to discuss this after seeing and hearing there was clearly a problem going on. DO NOT GO TO THIS SCAM OF A DEALERSHIP!

Buyer beware. They are scumbags. Sold me a truck with a warranty. The head gaskets were blown…read moreupon purchase. In a diesel you can't tell its not like as gas engine where it smokes right away. Anyways refused to fix the truck and the head gaskets weren't the only issue. Refused to take truck back. Charged me $150 in dmv fees and were suppose to give me the unused portion back. Dmv fees were only $72 they won't give me the rest of my money back and now ignore my phone calls. Jeremy will tell you everything you want to hear until he gets your money and then you can screw off. Funny enough ive read more reviews with my same scenario with other people and their cars bought from there. I hope they go out of business for what they do to people.

We bought 2 cars on the same day here about 5 years ago and they treated us fair. One of the cars…read morewas discovered to need a water pump during their final inspection. They grabbed the part and installed it while we waited. I figured that would delay delivery, but I was pleasantly surprised that it was ready within the hour. We just bought a truck from them today. It's in great shape and the price was right. We will return again the next time we need another dependable used car.

I took my cadillac to NYE in Oneida ny. I told them that there was a short to ground on my CAN bus…read morelow wire and that I just put a new abs module in that I programmed through ACdelco and GMs techline connect because the short to ground fried my original ecmb. I literally told them that I programmed the new module to my VIN. and all the steps that they needed to do next. what do they do? reprogram my module and say they can't find the problem. waste of money and there technicians don't know how to do anything with a car other than screw people over and not fix anything.

Ross was extremely helpful and knowledgeable. He helped me right away and explained everything…read moreabout the vehicle and the buying process in detail. I will definitely purchase another vehicle from him in the future. Thankyou Ross