***Now the truck has engine problems along with unsolved transmission problems. dealership refusing…read moreto take the vehicle back. 2 days have gone by and they haven't even looked at it while I'm without a vehicle *** *** over a week later. Still no call back*** *** This seems to be the only place they will communicate. I did not receive any phone calls, voicemails, emails or texts from you. And have since called back 2 times leaving my contact information in your voicemail with again....no response. The terrible communication of this place continues *** I have purchased four vehicles personally, plus a good number of friends and family from this dealership over the past 10 years, but unfortunately this will be my last experience here. From the start, the communication has been very poor. I purchased a truck tjat was not on the lot. It belonged to the general manager's father and I was told it was a Platinum. I came by to look at the truck and it turned out to be a Lariat. Not a huge deal but I was just expecting something different, I was also told it was a 2022--the oldest model year I was willing to consider--as I was signing paperwork my wife noticed it was actually a 2021. At this point its Friday night and we need a vehicle for trip planned the next day. Disappointed and Regrettably, I continued to sign. The night of pick up, I sat there in the waiting room for hours as my original salesman was off, and another salesman took over the task while juggling other customers, he seemed overwhelmed. Since the purchase, I have had multiple service issues with the transmission,brakes and hidden damages. the communication from the service department has been extremely lacking. Overall, this experience has been very disappointing. Because of the misinformation and the continued lack of communication, I will no longer be doing business with this dealership in the future. On top of all of this, the lack of communication continues, I am sitting here on a Saturday night after hours and I still don't have a vehicle for Monday with again no update from anyone.

Don't buy from these guys, they are fine when selling you a vehicle but you lose any customer…read moreservice after you drive off the lot. They also hide defects in their vehicles. Bought a GMC Truck with just over 50K miles and a few months later the tail pipe is completely rusted out and broken in half. No way I drove it enough to do this kind of damage, tried to have them fix it. After three days of no response they decided the best they would do is cover labor and only charge for the parts. $900 for a repair that would cost $100 anywhere else for parts. They know they sold me crap and won't take responsibility for it. I never thought I would have to inspect a tail pipe on a truck with 50K miles on it. My F150 was older, had 150K plus miles and never rusted out once.

Bought a 2018 Ford Escape with about 30K miles, with a 72 month Advantage Care Warranty…read more The first salesman dropped the ball somewhat i.e. didn't give me the parental key (only a secondary key that locks out some of the controls, didn't run my card properly for the down-payment) then went on vacation right after he sold me the car however the other salesperson took good care of me and got things situated. I did have to go to Romano Ford to get the key after the first 2 places they sent me couldn't do it, but TecForce covered the bill. The Warranty has a $100 deductible however they waive the deductible if you have the repair done there; but what they don't tell you is it can take 3 weeks to get an appointment, however if you can drop the car off they can probably get to it that day; About 6 months later the A/C stopped working on the hottest day of the summer; so I dropped the car off early in the morning, they diagnosed the issue in the afternoon (leaky compressor) and got the part / fixed it the next day. The repair would have cost over $1,100 but Advantage Care covered it. The repair manager seemed completely competent to me, there wasn't a question he couldn't answer and the repair went well. Will probably buy another car there.

A family member of mine had a car towed here because after getting the oil changed here, it sat in…read morethe garage for a while and leaked oil all over the floor! And since it sat for a while, we also asked them to check the battery and maybe jump-start it. These guys came back claiming that we needed a new battery AND a new starter! We decided to get a second opinion, because the starter was actually fairly new. So, we had AAA come out. But before towing it, the AAA guy tried jump-starting it first. It was almost comical the way it started right up. ... with a supposed bad starter!!! Needless to say, we brought it somewhere else who fixed the leaky oil and replaced the battery. We will never do business here again, nor will we ever recommend them, because they evidently thought they could make an easy buck doing unnecessary work for someone they assumed wouldn't know any better. They probably didn't even look at the car and charged us $80+ for a "diagnostic". Ugh... This place is incompetent, sexist, ageist, dishonest, and unethical.

Tom made the entire experience beginning to end so easy! He had no issues answering all of my…read morequestions, working around my crazy work schedule, and helping with everything that I needed even after the sale was done! He is not like most big name car dealers, he cares about his customers, and makes sure you understand the whole process even down to the smallest deatils. He also was the only one around that had the vehicle I had been looking for at a very decent price! 10/10 would recommend premier southern autos!

From the owner: Years of experience serving CNY, we are dedicated to offering high-quality, pre-owned vehicles to…read moreour customers. We're committed to providing a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Browse our inventory online and check out the Featured Vehicles section on our homepage. We often have many options for used Chevys, Audis, VWs, Cadillacs, Toyotas, Lincolns, and many other makes If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. Proudly serving the following counties: Onondaga, Cayuga, Oswego, Madison, Oneida, Cortland, Jefferson, Tompkins, Monroe and others in Central New York!

i recently purchased a 2014 Hyundai elantra unfortunately a week later it threw a code for…read morecylinder 2 misfire I brought it back to first class and they dropped everything and I mean everything they had it in the shop within 15 mins and diagnosed and fixed within 2 hours even going as far as driving me home and picking me up when the car was done. they even went as far as to offering to pick me up from my house and drop me off at work every day until it was fixed a 20 mile drive

I wish I can give more stars - this place is the most honest dealer I've experienced in my life!…read moreOut of State here and from start to finish nothing but pure perfection working with Mr. Eli - totally recommend!!! I really wish more people would run their businesses like he does.

Honest and helpful. Brought my suburban in for a airbag light and they quickly searched to see if…read moreit was a recall item to save me some money. Called me after the checkup and informed me about some maintenance needed and kept the removed parts so I could see them after the repair. Dave the driver was polite and friendly and dropped me off and picked me up quickly so I wouldn't be inconvenienced while my car was in the shop. Overall I had a positive experience and felt like I was being taken care of appropriately.

Drove 1/2 hour for appointment to test drive and purchase a new truck. Oriental sales man sent me…read moreto go across street to look at the vehicle in the lot while he finished up with a customer. After 20 minutes in snowstorm, I went back for advice and again he swore it was there. Once again I go back and he takes another 30 minutes with the customer. After his own inspection he realizes the vehicle is not there. He calls his boss and learns he drove the vehicle home the previous night. Salesman acted like he could give a shit less.

If you drive a Subaru and live or study near Ray's then you are in luck. Ray kept my daughters…read moreOutback in top shape while she was a student at Syracuse. He really knows these inside and out (30 years experience) which is handy because he can do things faster and right the first time. He is also a good guy, for example: my daughter's hood rod holder was missing and she had been using an elastic to keep the rod from bouncing onto the spinning belts. She took the car in for exhaust service and Ray saw this, found one he had 'kicking around' and installed it for her. He just did it on his own, that is how Ray rolls.

My one and only preferred place to place bring my car. Schedule my appointments fast and easy…read more Knowledgable and always very helpful. Super Comfortable waiting room. Thank you again! Really appreciate it!

I really like this place! I was surprised they had no Yelp reviews, but they checked out on google…read moreso I'm happy I gave em a shout. They responded to my service request really quick, and I was able to schedule an appointment for service just a couple days later. They gave me the best quote out of 6 other shops! The work was done in a reasonable amount of time, They have a really nice waiting room, warm, cozy, music, drinks. I had to drive 40 mins away from home to get my service here, but I'm so glad I did. I won't be going to any other mechanic in CNY from now on, the drive is worth it. It's in a nice location, easy to access. Tons of gas stations near by too. I believe they are family owned, and they even sell cars which I thought was cool. If I had to buy a car in the next few months, this would be my first stop. They are proud and stand by their work. I would trust them With my car, as well as friends and family. Would def recommend you stop by! I won't be going anywhere else for my vehicle needs

I bought a vehicle from Kevin, and a few days later there was a problem. I gave him a call and the…read morenext day he took a ride with me, and we agreed there was problem. It was addressed. So far so good. If you own a vehicle there will be problems. Kevin took the time and things got done. I will update if needed. Thanks.

Update: The truck lasted 1 year and 2 months, catastrophic engine failure. Bring your vehicle to a…read moretrusted mechanic BEFORE you purchase it. The 5 star reviews are from the people who lucked out at Peoples choice

Gave me a quote of 418$ to replace a universal joint. I scheduled my whole day around this job only…read moreto get there and be told the same job would cost $1048 by Andy, who was very rude and blamed everything on Cody saying he didn't know what he was doing and shouldn't of been answering the phone. Oops sorry is the best he could do. Very unprofessional and rude. WOULD NOT RECOMMEND. BEWARE UPCHARGING. INACCURATE QUOTES.

these people tried to tell an old man that his head gasket was blown because his car overheated…read more took it to another place and come to find out it was just a bad thermosta. Chandlers will try to lie cheat and steal from you. do not take your car there. very dishonest. called to let them know and all he could do was swear and hang up the phone. buyer beware

I had a great experience at Billy Whittaker in Central Square Greg Gatto was my salesperson and…read morelistened to the exact car I wanted and color and had it ready within 48 hours!! Best customer service! I will be a repeat customer Kristy

So I recently just purchased a 2020 chevy silerado from here. Sadly I've had nothing but problems…read morewith it. Tires were shot brakes were shot took it back in and had them replace the tires and the brakes. After I had to literally tell them they could keep it and I didn't want it. They did my brakes and never put the bolts back in so as I going down the thruway today with my kid and wife with me the brakes went out and I couldn't stop. I'm very disappointed with this place and I would never in the rest of my life take a second look at this place. If you valve your money and time steer clear of this place.