Excellent customer service. Knowledgeable. Checked tires, fluids.... Even wiped off any…read morehandprints on hood after closing it. (I especially like this)

Great service and prices and Tom is super knowledgeable and honest. It's so satisfying knowing you…read morewill get only what is needed for repair work and it will be done correctly the first time. My girlfriend and I have been bringing our vehicles to Tom since he opened and have made it a point to let our friends and family know this is place to bring your vehicle for most any type of maintenance or repair it may need. It's been a long time since a family member owned an auto repair shop in town and since that time I've utilized several different shops with mostly mediocre results that kept me searching for an honest, down to earth, great mechanic that I've finally found at State St Auto. We will definitely continue to patronize this awesome shop.

Horrific Experience: Refusal of Service, Extortion, and Harassment on a Police-Dispatched Call…read more My vehicle broke down on a restricted highway, and after a significant delay with an initial company (Gates Towing), a State Trooper officially dispatched Pullen's Towing with an ETA of 20-30 minutes, assuring me they would take my vehicle to my destination: Eastview Mall in Victor. ​The driver, Jacob, arrived about 30 minutes later. The service was immediately hostile and unprofessional: ​Refusal of Destination: I told Jacob I needed a tow to Eastview Mall in Victor. He flatly stated, "He's not going there tonight the best he can do is about an exit up." ​Undermining the Police: When I reminded him the Trooper had promised the tow to Victor, Jacob was disrespectful, responding: "The trooper would tell me anything I wanted to hear that doesn't mean that he has to do it." ​Price-Gouging: Jacob intimidated me into an unreasonable payment. He claimed he was going to charge me between $500 and $700, and that my insurance company would not reimburse it. He even boasted that if an insurance company called to offer their contracted rate of $210, he would just hang up on them. ​Harassment & Bogus Fee: Finally, Jacob was verbally abusive. He started making fun of me and then charge an immediate, unauthorized fee, saying I "owed him now $123 for having him come out there for something so ridiculous." ​This driver showed a complete disregard for customer safety and professional conduct, actively refusing service and extorting money far above the standard rate for a police-dispatched tow. Avoid this company. I am filing a formal complaint with the State Police regarding Jacob's conduct and his refusal to honor the authorized tow.

Be careful. This tow service is scamming young drivers…read more They're charging upwards of $400 to pull young teen's out of the ditch without consent. My son had already called AAA and engaged with local police but this company pulled up when he stepped away for 15 minutes and loaded the vehicle on the flatbed. When my son arrived and demanded they release his vehicle, they charged him $400 and took off, wheels spinning. Mind you this was in Syracuse. 40 minutes from Weedsport. They were preparing to bill him $800 to tow the vehicle to Weedsport when he only lives 1 mile down the road from the ditch that he ended up in. They are total scammers! Don't trust this company. They only have 3 stars anyway.

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.

Bob and his workers are very nice men with great knowledge and expertise in the field. I always…read morefeel safe going to them for help with my car!

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I have loved antique cars for a long time. While trying to convince the co-owner to get one that I…read morecould rent on the weekends, she said "There are lots of them around and they don't cost too much." My response was "Wait!!! What??? I can own one?" That was the beginning of the dream come true. Roadmasters' Car Concierge, Raymond, found a 1927 Model T, talked to the seller, had his mechanic talk to the seller, negotiated a price for the extras tires, went and looked at it with his mechanic (with me and my husband), hauled it back to Roadmasters, had his mechanics go over it and service it, and had his Model T guy give me lessons. They do everything! I would have never bought this type of car without knowing people that knew what they were doing and could service it and store it during the winter. I am living the dream that was mirely only a distant thought for years. (And I thought I wanted a golf cart!...this is so much more fun :) I'm so lucky to be a Model T owner that when I ride along the road, everyone smiles... but their smile is not bigger than mine!! Thank you Roadmasters for all you do. Looking forward to many years with you.

Taking my Grandfather's 1926 Ford Model T to Roadmasters was the best decision made in hopes of…read moregetting the car back on the road after years of sitting. After a thorough diagnosis of the car, Raymond and head mechanic DeWayne kept us well informed on the work that needed to be done and why it was needed, throughout the restoration process. I had no hesitation at all in trusting Roadmasters with this three generation family car, their knowledge and expertise truly speaks for itself. They work with the most sincere respect for your ride in an awesome facility too. Thanks to them the Model T runs better than I've ever seen it run in my lifetime, and she starts right up. Wether you're looking for a place to store your classic, need help getting it running again, or just need some advice. With so much to offer, this is the place to go!

1,000/10 recommend Me and my Friend were on the way to the…read moremall when she hit a curb so hard that we were airborne. She popped both of her left side tires ( She just got these tires 2 days ago). We called multiple places and got turned down (mind you we are 19 year old girls stranded in Syracuse where we have never been). Tony was our hero, he called multiple places just to get us in and helped. When we didn't know the tires sizes Tony didn't hesitate to come look at the car and help. He lined up the tow truck and the garage to get the tires changed. He also got us estimates, good prices, and drove us to the tire place. Tony was cracking jokes the whole entire time and made us feel more comfortable. If my friend ever pops the other two tires Tony would be our first call. #weloveTony

Wow! Service was great! Tony went the extra mile and solved a recurring issue with starting our…read morecar. Got stuck again with the car not starting, and we were going to take the car into the shop for possibly an expensive repair. We called Tony to jumped start the car, and he arrived within 30 minutes. After jump starting our car, he tried to find out the root of the problem. He tested the battery and ruled out a weak battery. The problem was a loose ground wire to the battery from possibly pot holes. Tony didn't have to fix our problem but he did. 100 percent recommend Rapid Roadside to use when you get stuck.