The installation guy Adam(Saints) came in put two TVs on…read morethe wall within 45 minutes. He was headed out the door awesome job very professionalI recommend Bats TV New Orleans Saints

I would not recommend this company. In my experience, they have been extremely unresponsive to…read moretexts and voice messages, making communication very frustrating. I also noticed that many of their review responses appear to be generic AI-generated templates rather than personalized replies. For example, some responses contain distinctive em dashes and reference an email address that doesn't appear to belong to the company. That gave me the impression that the responses are automated rather than authentic. Based on my experience, I would look elsewhere if responsive customer service is important to you.

Needed to get a 65" television mounted to my living room wall. Submitted my request well after…read morenormal business hours and got a response from Travis almost immediately. I was able to book his service within a few minutes for the same week. Loved the quick response time and how easy it was to schedule service. Travis arrived with a smile on his face and walked me through exactly what he was going to do to get our TV mounted. He marked off the demisions with electrical tape so I could visualize the mounted TV which was super helpful. Travis was in and out in under an hour and our TV looks great on the wall. Would highly recommend Travis and Austin TV Sales and Installation for anyone that is looking for impeccable service at a more than fair price from a super friendly guy. Two thumbs up!!

Excellent experience with Travis and his team at Austin TV Sales and Installation. He was patient…read morewith all my questions and took time to understand my project and ask for clarification before sending a quote. He even recommended a creative approach no one else suggested. Day of, his team arrived on time, kept me in the loop, and did a fantastic job on the installation. 10/10 experience!!

James came out and installed an outside hard wired line to my outdoor pool equipment. It works…read moregreat! No more crappy wireless connection that makes my OmniLogic crazy! Yay! Thank you!

I had a disappointing experience with this home theater installer. He arrived over 30 minutes late…read moreto the initial consultation with little communication, which wasn't a great first impression. After the visit, it took more than a week to receive an estimate. I also had a few follow-up questions, and each reply took several days, making the process feel slow and drawn out. Timeliness and communication are really important traits for me when planning a project like this, and unfortunately those were consistent issues here. Based on my experience, I wouldn't recommend.

Had a scheduled appointment to wall mount multiple TVs. They no showed for the appointment! Called…read morethem and rescheduled for the next day. They ended up putting MASSIVE holes in my walls by dragging the drill across the wall rather than actually looking for the studs! One of the TVs had a bottom mounted sound bar, that they couldn't identify that you had to remove ONE SCREW from the back of the mount to lower the bar and ended up mounting the sound bar to the wall! WOULD NOT RECOMMEND using these yahoos - they have NO idea what they are doing!

J&J Audio are fantastic! We reached out to them for our new…read morehome in Georgetown and quickly learned the entire team is The Best!! They guided us in the most appropriate speakers for our home, both in-ceiling and portable, and provided those for us. They integrated some speakers that we already had, too. They, also, were experts at hooking up three TVs in different rooms. Fast, friendly and service oriented always is a good combination and they are all of that and more. We highly recommend Javier and his team! Terry

Arthu showed up on time. He is a very nice young man. He installed 2 smart locks for me. He did…read morea great job. I highly recommend him. He is good at helping with any high tech devices. I will use him again soon.

I'm updating my original review because, with the benefit of time and additional troubleshooting, I…read moreno longer believe it accurately reflects my overall experience. After the installation, we experienced ongoing audio and video issues, including intermittent black screens and audio dropouts. At the time, the problem was extremely frustrating because it persisted for months despite multiple attempts to resolve it. Looking back, I want to acknowledge that George put significant effort into helping us. In addition to mounting TVs, installing network outlets, running cables, and setting up our amplifier and speaker system, he spent time troubleshooting the issue both remotely and on-site. George's conclusion was that an existing HDMI cable that had been installed before his involvement might need to be replaced. We chose not to pursue that option at the time due to the additional cost, which would have been an unnecessary expense (a few hundred bucks). I decided to contact the vendor directly myself and eventually resolved the issue by changing settings recommended by the equipment manufacturer. Once those settings were adjusted, the audio and video problems disappeared. Because the problem was ultimately not caused by the installation work, I feel my original review was unfairly critical. While the troubleshooting process was frustrating for everyone involved, I appreciate George's professionalism, responsiveness, and the quality of the installation work he performed. I wanted to update my review to provide a more accurate and balanced assessment of my experience.

I was very happy with their service would recommend them to everyone. Love the details when it was…read moreinstalled and performance of the systems. Looking forward to sharing our sound effects!!

Daniel was really nice and responded quickly. He made sure to confirm our appointment the day…read morebefore and showed up ready to work. He was super quick mounting our 4 tvs and also was willing to help us mount more items around the house. I would definitely recommend and plan on having him come back out to help again! Thanks

Great job overall. Good communication from the beginning through completion. Was always very…read morecareful with my television. Everyone always wants to know "how much did it cost." I'll say I highly doubt you will get done what he does at a better price. I know doubt will use them again if I have the need. Fantastic job. Oh, and he said to call if something wasn't right and he would come back. I liked that.

If you want top-notch, efficient service, don't look any further than Georgetown TV and Audio. We…read morehave been using their services since we moved to Georgetown 20 years ago. They are knowledgeable, pleasant, efficient and aim to please. We have always been satisfied customers.

Georgetown TV and Audio came through for a follow up, to finish a new TV install. Thanks to the GM…read morefor a speedy response.