ABSOLUTELY RIDICULOUS Move out charges are absurd the amount of 1k + for cleaning and painting is…read moreridiculous! We occupied the unit for 1 yr and 5 months no pets no major damage and they sent an itemized bill for thousand and change for move out fees! PLEASE AVOID THIS COMPLEX AT ALL COST! It's not right to be charged for a carpet replacement that has absolutely NO damage and to paint over a few holes from picture and tv mounting. My last stay at Acero Cooley Was Nothing like this experience. I wouldn't Recommend this apartment complex at any cost. AVOID AVOID AVOID!!!

This is by far the worst complex I've ever lived in. Everything feels cheap and neglected. When I…read moremoved in, the apartment was filthy--there was urine on the toilet and walls, thick dust everywhere, and it was obvious no one had bothered to clean before I arrived. The grounds are constantly dirty, with dog poop all over, and many units have serious water damage. The management is extremely unprofessional. Be very careful before signing anything--they'll talk about a 12-month lease during the application process but then slip in an 18-month term without clearly telling you. In my case, they had me sign a form stating the lease would end in 12 months, then moments later added an 18-month lease that I didn't notice right away. It felt deceptive and dishonest. To make matters worse, maintenance will just walk into your apartment without any notice. It's scary and a total violation of privacy. There's also a constant police presence here. While the place is advertised nicely online, actually living here is a totally different experience. I absolutely cannot wait to leave. Do your research and read every single word before committing to this place!!!

I'm a first time renter and Prince seriously made my life easier when I applied to move in. He…read morewalked me through the steps and since I was moving from another state he always answered my phone calls and answered quickly. He made my life so much easier when i was moving. Mac is honestly awesome, he's always working hard and I never see him just sitting around. He's constantly making the property look clean, there's NEVER any trash outside of the buildings, he works really really hard.

A new complex that is reasonably priced. Management (Randa) is extremely responsive. Highly…read morerecommended this complex. Newer updated throughout. Only a couple of downsides one is the exercise room is only open during normal operating hours and you can not pay for additional covered parking. Other then that and normal community living issues (such as micro managing neighbors) everything is wonderful and is very safe. Definitely don't have to worry about police being at this complex often at all.

Me and my wife moved here from waterstone apartments on Dobson and almost doubled our square…read morefootage for only 175$ more a month. The staff is nice and they have well taken care of amenities. I'd recommend living here. But don't come if you let your dog shit in other peoples yards and don't pick it up. It's apartment living so there's some grace you gotta give people. But every tenant I've met is really friendly. It's also a non smoking property so that's also really nice too. We don't need this place burning down in dead of summer. A/C has been solid the whole 3 months we've lived here through summer and there's fireplaces for the winter.

I lived here for 2 years and here's the breakdown. This place is somewhat decent for being a single…read moreperson living alone. Pros: trees, already dirty so don't got to worry about cleaning up, A+ maintenance, who actually is beyond sweet and helpful. Cons: Kids scream and destroying stuff on property's. Management caring more about residents smoking on property vs the crimes being committed. and don't even think about leaving your mop bucket out drying that'll be $50. You live by yourself and think oh i'm paying a bill of just one person... WRONG you pay for the entire building just divided up. So you use no water for the whole month but Jimmy uses all the water your bill will be $40+ on top of the $85 for "common area clean up" (plot twist nothing is cleaned up in the common area) Bug infested: ants, cockroach's, mosquitoes! If you want a cheap place to live that will end up charging you $300+ every month over the price they told you about this is the place! Oh and double check your leases cause they will randomly add extra chargers on your lease so you think you're signing what yall talked about in person....

amazing experience. application process was very easy! the apartments are very nice! office lady is…read morevery sweet :)

Wow amazing Apartments!! Never imagined the units being so…read morenice !! What a surpise did I get when I walk in the office and the manager was so polite and made me feel welcomed !! she show me the unit I was getting and my suprise was the unit had new carpet, new Tile flooring new stove and very clean!! And for the price i was amazed how nice the unit look I wasn't expecting all this!! Very pleased ! glad i pick these Apartments for my home !

I lived at San Posada from 01/17 to 11/17. Really late on the review but I'm glad I waited. First…read moreof all these apartments are beautiful. They're new, and they maintain the cleanliness well. The neighbors are respectful and peaceful. Prices are on the higher end for a one bedroom. However considering it was for a shorter lease (I rented for 6 mos and then month to month) and it really was a luxurious aparment experience for me, I found it to be fair. Occasionally there was dog poop by my unit. San Posada provides bags so they are not at fault with that. Parts of the laminate flooring by the kitchen sink started rising. The maintenance guys said it was a common occurrence in the community. They were quick to respond and I was never charged fixing fees so this did not bother me. Everyone at the front desk was helpful and kind, except one. I called today and asked to speak with a Sandra from collections to clarify my move out charges. She was frustrated from the second she started speaking with me. "Who gave you my name?" "Where did you get this number from?" "Why did you call that number for billing?". If you can stop cutting me off and let me speak I can tell you. It was around 0930 when I called, 30 minutes from the office opening. Not a very pleasant way to start both our days. She then continues to tell me she had already spoke with me about my charges and my account is closed. Now that I recall, this was months ago and I don't remember her to be this disrespectful then when I was still in process of paying my fees at the time. As a travel nurse I meet lots of people over the course of months, so if you are irrelevant I will not remember our exact interaction. Anyway, the others (especially Nadia and Gina) have always been amazing, understanding and they gladly assisted me throughout months of me living there. Stores such as Winco, Costco, Walmart and Fry's are all conveniently down the street. There's even a Popeye's in front of the community. My guests never had a problem finding parking. The gym offers weekly classes which I thought was nice. I did not receive any unnecessary move out charges. My jeep was never broken into, and I received all of my packages without damage. I never felt unsafe living there. I would consider living at San Posada again if it wasn't for the negative interaction today.

I have lived here for 3 years and have never been treated so rudely as by "Kara" this morning! I…read morewas asking a simple question, and she refused to assist me and didn't want to "explain herself anymore!" This is how you treat your community? Further, she refused to let me speak to anyone else or anyone in management, stating "I could make an appointment." Exceptional service? What a joke!

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

My husband and I moved into San Villante in May of 2020 and we just renewed our lease! We were so…read morelucky to get a place here when they were brand new! This is the BEST apartment complex in Mesa/Gilbert you could possibly find. The apartment itself is gorgeous! Everyone who comes to visit us compliments the beautiful large kitchen and abundant storage space. It definitely is a LUXURY apartment! The complex is beautifully maintained, the amenities are incredible and the staff is extremely responsive and helpful 100% of the time. I love that everything is accessible via the Henri app which makes paying rent, maintenance requests and updates to the community easy to access at all hours of the day. The maintenance team is tremendously helpful as well and fixes any issues the same day or early the next day after submitting via the app. I also feel very safe here as it is gated and there is security at night that patrols . You are able to message them directly via the app as well. There are resident appreciation parties put together by the staff, amazing food trucks scheduled weekly, fun contests and an overall wonderful community dynamic! If you have the opportunity to live here you won't regret it!

Been here for a couple years now and the community got worse and worse and rent got more expensive…read more Good luck with the maintenance department to come and solve something on a decent time. Since the agents left the building to move somewhere else, this place got worst by far. Also, get ready to struggle with poor management. If you are a person who likes to workout at the gym, get use to see the water machine down and hope that after a couple of emails somebody decides to fix it.

I lived at the standard for almost 3 years and it was the best experience I've ever had in an…read moreapartment. It is a resort style apartment which is obvious when you see the outdoor amenities. The pool is huge and wonderfully up-kept, and the outdoor grills, seats, and rooftop area are beautiful. The manager Glenn runs the property very well, he hosts events frequently to get the community together with themed events, and everyone is very friendly there. Maintenance was extremely infrequent for me, but when I needed any, I received it same day and sometimes same hour. Maybe the best part of the standard is its location. One block from the start of old town Scottsdale makes it an easy walk to the many shops, art exhibits, and great food options. I would highly recommend anyone wanting to live in old town to take a look at the standard!!

Best location in the city and the team taking care of it is really nice. The pool is always looking…read moregreat and the landscaping is awesome. There's a lot of pricey new apartments around but they're on a busy street. Just look at other places' reviews compared to this place, it's crazy tbh. Paul is probably the coolest maintenance supervisor I've ever met and Neil is super nice. Glenn at the from is the man and has community events. Ewelina is the leasing agent and she's super approachable. I think I'm getting spoiled here idk if I could ever stand another complex like the others I've lived in

We have had nothing but great service from the office to maintenance. The apartments are a great…read moresize. The location is great from shopping to restaurants to grocery stores.

I have lived here for over a year and I love it. This was the first apartment I toured when I was…read morethinking about moving to Arizona. Derek was very helpful and so kind. He thoroughly toured us through the community and is the reason I went through with it. I live in a corner unit by the dog park which gets a bit noisy with the yappy dogs and the dumpster in the morning from the fast food restaurants. Other then those little things I have no complaints. They do small events for the tenants like breakfast the second weekend of every month and other holiday gatherings and giveaways. Maintenance is very reliable, they care of projects in a timely manner. Definitely recommend if you are looking for a place in Gilbert.

Our air recently went out Garland was amazing with getting it fixed. Very fast & he was on top of…read moreeverything. Really nice man.

My experience was absolutely amazing when I had my tour I really liked everything about it,…read moreunfortunately I don't think it's within our budget but if I could move in here I definitely would. The staff was so kind and helpful the unit was absolutely beautiful.