So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

I do not recommend Mobile Fix at the Moreno Valley mall…read more I took my phone in to have a cracked screen replaced. From the moment I walked in, the employee barely communicated with me and seemed uninterested in helping. Before agreeing to the repair, I specifically asked him to make sure my phone was still functioning properly before replacing the screen. He simply nodded and said yes. About two hours later, I got my phone back, and the very first thing I noticed was that the new screen was popping out of the phone. When I pointed it out, his response was, "Just don't put it in your pocket because the screen can come off." Seriously? That's the quality of work I paid for? When I got home, I also realized my Bluetooth no longer worked and some of the keyboard letters weren't working either. I returned to the store, and instead of taking responsibility, they told me they could fix it--but only if I paid more money. They damaged my phone during the repair and then expected me to pay again to fix the problem they caused. The workmanship, customer service, and communication were all unacceptable. The technicians refused to take responsibility and had made me come back to the store a couple times, wouldn't issue a refund, and acted like none of this was their fault. Save yourself the frustration and take your phone somewhere else. This was a complete waste of money and one of the worst customer service experiences I've had.

Jordan, was amazing with helping me out with my iPhone that i plan on trading in soon. Highly…read morerecommend!!! Check this place out if you're in need of any repairs! Super friendly and knowledgeable staff!

Came to have the front glass replaced on my iPhone. I was greeted immediately greeted coming in the…read moredoor. The technician quickly looked up a couple of options s one being an Apple Original part which was more expensive and out of stock. Opted for the non original glass. She took the phone to the back and gave me a 30 minute estimated completion. She came back out in less than 30, handed me tha phone and it was good as new and very responsive. Best part was the repair and the part itself was $100 less than Apple

They've fixed my phone twice now and have always done it within an hour and perfect quality!read more

I brought my game council here today because I had a bad experience at a different store not…read moreassociated with this one . my daughter-in-law and I spoke to Johnny and told him about our whole situation and the bad experience we had . He took our game council and he fixed it in about maybe an hour he called us and even text us best experience that we could've had today he was very professional and we couldn't be happier... thank you Johnny we will recommend your store to everyone we know

Walked into the store and received no acknowledgement, greeting or even a glance at our way. Both…read moreemployees did have customers in front of them but being in customer service a simple "we will be with you shortly" would of been enough. I'm still here 45 mins later and still nothing. Very poor customer service!

Great customer service by Brenda. She was friendly made me feel welcomed and answered all of my…read morequestions. Happy that I came to this location to get a phone and start a new account. Definitely recommend anybody who is new or a current customer to come to this location.

Wonder why theres no reviews for this business. Nothing but good people and cool cases. Will be…read moreback(:

They cut my home button cable to charge me for a new fuckin' screen!! and they act innosent about…read moreit. They should close. despicable! now my phone is laggy in touch .. they ruined a perfectly orignal screen just for a couple of bucks!! mall should not have them here

I absolutely love this place. My guy brought my sons phone in after it was the recipient of a rage…read morebeating. I truly thought there was no way the phone would ever be functional again... they fixed it and my house was at peace... ... until ... one of the kids at school, knocked it out of his hands a week later. In tears he came home, a message from the principal, it wasn't his fault... so, again, I came in and it was repaired as of nothing ever happened. Now, on a family outing my daughter has lost her phone. So, into the drawer I dive, to find a functional but cracked phone. So guess who's having another phone repaired? Yep, this gal. Unfortunately, the cell phone is a little older so they had to order the screen, but as of tomorrow the universe will be peaceful again. Until next time. Great customer service, great quality of service and great suggestions. Most definitely a 5-star place.

Took my iPad for a charger port repair and I got it back unusable. It's glitchy and I'm not even…read moreable to log in. I went in to get help and they said it was the disability assist feature and I needed to restore it. It's not, I restored it 10 times and nothing has changed. It seems like something inside was damaged and I'm out an entire iPad.

Took My iphone 5S there to get the screen replaced. The price was a bit higher than most places…read morethat I had looked into but the guy assured me he only used "Original" Parts and I was in a hurry to get it replaced. They replaced the screen very quickly in about a half hour. When i got the phone I noticed several things wrong with the replacement screen. 1) The back light to the screen is very uneven with some highs in the middle and a lot of uneven highs along the edges. 2) The screen lacks the color vibrance that these phones are known for. I switch back and fourth between my work phone 5s and my personal phone 5s and the differences are striking. 3) When you look closely at the screen you can see the columns of pixels. They are most noticeable with blue backgrounds. Certainly not retina display quality. 4) There is a part of the the black edge around the screen the bleeds light out from the back light of the screen. It is very annoying. I can only conclude that the replacement screen that I received is a low quality knock off and not an "original" part as the guy claimed. I do not recommend this place at all.

YES!!! I totally agree with you Moses!!!. I've gone there 2 times already, and was just about to go…read morea third time but am now searching for somewhere else to go. Do you have a good suggestion? the first time I got my screen replaced, it was the real iPhone glass (not knock off, cheap glass like the next time) it looked great, but before leaving, I noticed 1 little dot (just a little larger than a period. -.-) which turned out to be a small cluster of dead pixels. When mentioning it to the repair person, they looked a me like I was in the wrong and said nothing. I'm 100% positive that the cluster of dead pixels was NOT there before handing it over to them to repair. I guess it was the price that lured me there a second time because I was only charged $50 to replace the glass and screen. I was quoted 75 the first time, but was able to get him down to 60...I believe. Well, the last time they replaced both the glass and screen (both had a very significant amount of damage) first off, they made me pay b4 even giving them my phone to get repaired, which I found pretty strange. I thought originally...that it looked amazing and was very happy...that is until my boyfriend had used my phone and was able to notice a significant difference in the way the glass felt and also the way it looked. I then noticed that it was not the original iPhone screen or glass, and seems to be some kind of counterfeit/knockoff "made in China" glass and screen. I just shook it off and thought to myself "what can you really expect for a $50 screen and glass replacement?" A week or so later my boyfriend also noticed that the screen would occasionally flicker and also (as you stated) happens to have unusually large and noticeably different pixels which leads me to believe (even more now) that I was kind of ripped off the last time. Well, finally, I'm now looking for a new place to go to because this terrible quality, counterfeit glass and screen just completely gave out on me and I'm now unable to see a thing on my phone screen. This is very frustrating and inconvenient. I feel like you have a very credible review Moses, and am wondering if you have a suggestion as to a better recommendation to a more trusted repair place as I do not want to return after the last time and reading all of these reviews.. I don't care if it may be a little bit farther or more pricey than iDevice. I would really appreciate if you did. Thank you so much for the great review. I hope lots of people see it before considering them for iRepairs.

I came to this business with my broken Samsung phone , they quoted me earlier and repair took 40…read moremins , brand new screen and frame , my 6 year old phone came out as fresh brand new phone . I highly recommend their professional and friendly service .

Customer service and follow up could be way better. Lost my iPad in the snail Mail system. They…read morecould have offered a discounted price after finally finding it and getting it fixed after over a month wait

I had a great experience at this store! I got help from Ari on my first visit, when I was looking…read moreto switch over and she was on it! She went above and beyond to help me find phones and a plan that was going to work for my family. She was patient and answered all of my questions with understanding and a great attitude. On my second visit Ari wasn't there (wish I could have thanked her again) so Ricky helped me. He was patient, funny, and also went above and beyond while going through the activation process of three phones. There were some bumps in the road with my previous provider, but Ricky was able to handle everything with ease. Their support and great customer service was appreciated. If I ever need support again I will definitely be returning to this store and looking for Ricky and Ari.

My boyfriend and I initially came here just so he could pick up his replacement phone. Well, I…read moreended up making the switch from AT&T to T-Mobile because they were having a promotion and Juan the store manager was super attentive! He was really quick with the process, informative, and super friendly. I really recommend this T-Mobile store if you're looking to get service.