Quick service. Good service. One of the workers is a bit dry but let's just say he cuts to the…read morechase. Otherwise I'm very satisfied with the service. I was able to get a same day apt & they're open til reasonably late.

The work they do seems to be good, and their prices are in line. The fact that I turned my order in…read moreand was told to come back to get it, and I asked if two hours was good, and to be told yes, only to show up and the shop is closed, and I have to drive across town twice, is unacceptable, the fact that they did not discount the work.

These guys are the best!! They have fixed 2 of my phones. They don't overcharge and fix your…read moreelectronics fast and efficiently. Don't go anywhere else, I've done my research..They have the most inventory and charge the fairest prices in MO Val.

So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

So I went in to get my iPad Air fix. I was told I need a new screen. I get a call that it wasn't…read morethe screen and it was loose wire so they reconnected and just charged me for labor. But when I got my iPad back they chipped it and scratched inside of it when taking screen off and left glue residue when putting it back together. They are honest with their job but not safe with customer items. They should not rush things in my opinion and own up to their mistakes and just fix it.

Danny is always taking care of my kids screens. Great customer service. Great quality. Fast…read moreservice. Clean office waiting area. Affordable prices.

Maria is the owner a very hard-working honest integritable woman highly suggest this location her…read morecrew/staff is great transparent and honest appreciate the affordable and that professional service always thanks a million!!!

My husband phone wasn't charging. I figured it needed a new charging port. Lo and behold it just…read moreneeded to be aligned very honest they could've just replaced it and charged me the full price and said it was half the price. I really greatly appreciate it. You guys are super honest. I will definitely come back here if I need anything or if I know anyone that needs any phone repair repairs. I definitely recommend for you to come here.

This guy is awesome, quick cost effective. What is even better is the mexican food joint next door…read more Both are 5 star, I will recommend both to friends and family. Service was outstanding

I came here because I was having an issue with the battery on my LG K92 since LG doesn't make…read morephones anymore it's pretty hard to get parts for they had a battery for it they gave me a discount and it was done within 45 minutes great customer service nice people that work there I definitely recommend this place and I will definitely bring my phones there from now on for repair

Visited this particular store branch on Friday, got two phones upgraded. Ethan was very helpful…read more I figured I'd go back again the next day to upgrade my wife's phone. Got a different sales person, didn't catch her name but I never got brushed off so fast. Literally told us they have no more phones left after over hearing other reps while we waited that they are still some in the back. Was told to go to Best Buy so we did. The salesperson at Best Buy told us she probably redirected us to Best Buy because the sales rep wasn't going to get a commission for helping us. Good to know now I won't come back to this stores

1 star is way to much! I came here to get 7 new lines, i was…read moretransferring 3 from T-mobile! I came here on jun of 2025 and to this date i still have problems with my bill! This is the worst experience on customer service! Don't come to this store , I feel they just used me to get more money for themselves in commission! I am getting stock with a bill of 1521.99 per month when they told me i was going to pay like 300 dollars per month! They have call so many times to customer service they keep hanging up and giving me different numbers to call! The person the help me was Diana and I feel used by this lady! Do your self a favor and don't go to this location! They really need a new manager because she wasn't able to help me!

I have been with Verizon for over 25 years, I have upgraded my cell phone several times in the…read morepast, today (June 22 2026) I thought I would upgrade my cell phone to a new one, first thing I had to do is register in the store and be put in the queue for a salesman, then one of the reps came up to me and interrupted me as I was filling in my information, I had to repeat myself several times to him to be placed in the queue, it would of been easier if he let me finish it myself. I waited about 10 minutes, not too bad. A young lady greeted me who was going to assist me in my upgrade. As I was explaining what I had for a trade in, she cut me off and interrupted me as I was telling her what I had, then she asked me a question about what my cell phone was doing, I started to explain and she cut me off again, got past that question and she asked me another question and again as I was explaining again she cut me off one more time, I was fuming at this point, but I stayed in control, she did it one more time as I spoke and I told her she needs to quit talking over me as it was rude, she just looked at me like I did something wrong. I was so mad at this point, I told her she was being very rude talking over me and she began to talk her salesmen nonsense. I told her I had enough because of her rudeness and I got up to leave the store. The rep who helped me looked at me like I did something wrong and told him she needs to quit drinking so much coffee. I don't know anyone who likes to be talked over like it's normal, I was so pissed as I left the store. If you need to buy or upgrade your Verizon cell phone from this store beware you will be dealing with rude sales staff. Best Buy was right across the street so I went there and the Verizon young lady there was so helpful and went over my options. I hope Verizon or the store manager or store owner calls me so I can file a complaint. 23 June 2026 UPDATE from Business Owner (see their response) It's a disappointment seeing that the business owner classifies being treated badly by rude company employees as a "bad experience". If the store had an HR department I would visit them, my question to the business owner is: how are you correcting bad behavior by your employees? I will NEVER go back to this store again, sort of questioning my long term partnership with Verizon.

Was in there yesterday getting a new phone for my wife. Explicitly told the sales rep that i…read moredidn't want or need insurance and yet they add it anyway. Very unethical, I've been with Verizon for 20 years. This is why i normally do business over the phone because these guys have quotas. To the owner: maybe you should message me so you can actually look into this transaction. I plan on going to Verizon regional market president