I absolutely love this place. My guy brought my sons phone in after it was the recipient of a rage beating. I truly thought there was no way the phone would ever be functional again... they fixed it and my house was at peace... ... until ... one of the kids at school, knocked it out of his hands a week later. In tears he came home, a message from the principal, it wasn't his fault... so, again, I came in and it was repaired as of nothing ever happened. Now, on a family outing my daughter has lost her phone. So, into the drawer I dive, to find a functional but cracked phone. So guess who's having another phone repaired? Yep, this gal. Unfortunately, the cell phone is a little older so they had to order the screen, but as of tomorrow the universe will be peaceful again. Until next time. Great customer service, great quality of service and great suggestions. Most definitely a 5-star place. read more

Took my iPad for a charger port repair and I got it back unusable. It's glitchy and I'm not even able to log in. I went in to get help and they said it was the disability assist feature and I needed to restore it. It's not, I restored it 10 times and nothing has changed. It seems like something inside was damaged and I'm out an entire iPad. read more

DO NOT USE THIS PLACE!!!!!! They took several months to supposedly "fix" my iPad, took my money then closed down their shop and after several attempts they just stopped responding. This place is a rip off and I do not recommend to anyone that values their belongings. I would expect this from a teenage employee but I dealt with the owner directly. Take your money elsewhere so you don't get ripped off read more

Terrible service, Got my phone fixed and next day broke due to the screen sticking out, and charged me $80, my device was poorly repaired. Do not recommend read more

Although they did finish in a timely manner, my computer I paid 200$ to get cleaned up did not get anything but a simple factory data reset (which I did not ask for) So pretty much paid 200$ to erase 4 years of irreplaceable work,' Just for my ASUS ROG14 to break down officially the very next day. I would highly discourage anyone who is looking to clean their computer drivers to steer clear of this madness. read more

NO STARS! DO NOT GO TO THIS PLACE. This is why they have horrible reviews. My boyfriend took his PSP for a minor repair turns out that it needed something more to it when NONE of that had to be done. They will ROB you. They will BREAK your stuff so you can pay more. EXCUSES ! read more

Avoid this place! Terrible prices & bad service. I would never recommend to anyone. Please trust this review! Gave this place too many chances. read more

Great service I needed a circuit board soldered and the owner did an amazing job. He is very helpful and friendly. I recommend this place!

Seems like some people have had a bad experience here but not me. Brought my iPhone 11 Pro Max in on a Sunday at 1pm to replace the screen and the guy had it done within an hour. He was already backed up with work too and got it done super fast. Super nice guy too. They have a ton of old school games and consoles too. I'll be back read more

This guy literally ruined my phone I went in for a minor crack he fixed it rather quickly. But when I left I noticed my phone doing a bunch of ghost typing. I went back same day let him know and he gave me some nonsense about the software taking time to adjust, I'm tech savvy and I knew that was BS but nonetheless I said OK. He told me that if it continued to come back and he would fix it again. I let the phone do its thing for two days and I took it back in and boy was that the worst decision I ever made. The phones still doing the ghosting and has even gotten worse, not going to hand him my phone for a third time. It would've cost me 20 bucks more to take it somewhere else I recommend you do the same thing. PS I had to talk to text this review because my keyboard is ruined, thanks for nothing. read more

If I could give NO STARS I would give no stars. My experience start on a Saturday took it in for repairs they told me they would get it done by the next day. They did NOT have it ready so I had to wait a full week when I went back on Friday afternoon they told me they still didn't have it ready till Saturday. I went in Saturday they told me they would not have it ready until Sunday. I called in on Sunday to see if they would have it ready they told me they had some problems didn't want to tell me what exactly so I got irritated told him I was going to go pick it up when I got there there was a guy working on it mind you when I took it in everything worked in it I just took it in to get a case replacement because I liked the retro look when I got there turns out my PSP was broken first they tried telling me something about the bolts not working then they told me they had to wait another week because the screen cracked when they were pulling it out. I paid 75 for just to change the case I don't know how much they would charge me also for the screen I was so irritated and I just grabbed all my stuff and walked out DO NOT TAKE YOUR DEVICES to this place unless you want them to be BROKEN and get charged for a minor Mickey Mouse DO NOT WASTE YOUR TIME with this place and just get yourself a good place they just opened up a retro store in the mall they seem to have better stuff Best part about it they actually have guarantee. read more

Express Gadget Repair - Broken PSP - IT Services & Computer Repair Near Me - Perris, California

Pricey. Bad business practices. Took my ps3 for repairs, first they told me the unit would be ready the following week. Then, they told me the part didn't arrive, then they said two more weeks. Finally, I just went to get my ps3 to take it somewhere else and they told me that if I waited, they would have it ready by the end of the week. They charged me $150 for opening and cleaning it. I won't do business with these folks again read more

I am not one that writes reviews frequently but this is worthy of communicating. I went to this location because my 9 year old daughter cracked her screen she was able to use the iPad and operate it even after the cracked screen. Moreover, I decided to get the screen replaced along with the screen protector. First off, I was advised by Jess that it would be ready for pick-up the next day after 11AM I showed up after 1PM and it was not ready I was told to come back in an hour or so. Finally, I go back and the situation went from BAD to WORSE because now my daughters iPad started "ghosting" once the screen was awake it would start going crazy eventually disabled. It displays "connect to iTunes" when I do the screen starts flickering and ghosting and cannot go through the prompts. They have a newly open location off Van Buren and I will make sure this will be the first review. Since, they could not solve the issue either instead I drove their 3 times to get the same result. If you want your repair to go from BAD to WORSE this is the perfect location now my daughter is without an iPad. Please be advised!!! DO NOT DO business with these people unless you like to waste your time, money and gas. I would be more than happy to find a resolution; if this review is still up that means that doing the right thing to the customer is not part of their culture and customer service is not important. read more

Terrible service I took my phone in and they took forever I came back and they cracked my phone. They tried to return me a broken phone he said it wasn't his fault that the screens do that when they do diagnostics. Staff is rude and bad their job. Worst place to go get your phones fixed in Perris they overcharge and irresponsible did not want to take responsibility for shattering my screen. He switched my screen to put it on a different phone. read more

Don't shop here. This guy is horrible to customers. He sold me an incomplete XBOX controller. When I got home I saw that he didn't include the break away. I called and asked him if he chould ship it since I lived all the way in Redlands. He told me no. I had to drive all the way to Perris to pick up the break away. When I told him about what had happened he acted like a complete a-hole before giving me the break away saying the XBOX controller didnt come with it. I got fed up with him and told him I wanted to return the XBOX controller as he sold it to me without the break away. Upon hearing this he got mad AND GOT UP IN MY FACE AND SNATCHED THE BAG OUT OF MY HAND with me the break away, basically robbing me of a product he gifted me. If you're gonna shop here, beware of his attitude. He does not play nice with customers. read more

I went and got two iPads fixed and they did a very bad job. I'm still picking adhesive off of the screen. One of them was done so poorly that the home button was lost in the screen. Don't do any repairs here take it somewhere else these guys rip you off. Believe the reviews that are posted here or deal with a headache. read more

Great local video gamer shop. Just like GameStop but do more. They fixed the joystick part of my Nintendo Switch controller for only $29.99. Works great! Life savers. Done in 20 minutes. Happy repeat customer. read more

If I could give this place 0 stars I would! Please please don't go here. I originally came to this store to have my screen repaired on my cell phone. Simple easy and quick. I loved that they were family oriented and I was happy to make this my go to phone repair place. I have 6 iPhones in my house and this place would have had a life long faithful family. However things changed when I decided to get my kids a PS4. I purchased the PS4 which came with a remote and I purchased a brand new remote and 3 games. From the first time playing the ps I had nothing but trouble. No matter what we did the remotes wouldn't sync. The man told me to bring in the PS4 so I did. He kept it a few days and told me it was fine. So we went in to pick it up. When we got it home we went to check the PS4 and realized the street fighter game that was inside it was now missing. We immediately called and the man said he would check around for the game but he didn't have anything turned in but he would call me. He also told me just to bring in the remote to Switch it out since even after him having it it still wasn't working. When I came in about 15 minutes later I asked him had he found the game he says oh no I didn't let me look and sure enough there was my game sitting there at the first place he looked. He then suddenly remembers supposedly his daughter bringing it in earlier with a shoe print on it. I didn't believe him. I still don't. In my opinion he was just going to resale my game. He then checked the remote and finally realized it was broken. This was already 2 weeks into me having this ps4 and not being able to play one game. Then we find out not only is the remote broken but so is the PS4!!!!!!!! He keeps the PS4 gives me another refurbished one and the remote still didn't work!!!! When I call him to complain about this he tells me how he just sold the other PS4 to someone new cus he fixed it and how all the remotes work perfectly fine. When I told him I wanted a refund since I supposedly had 30days he said I would have to go through their credit person. Which that in itself is a joke. I would never recommend this place. Sadly. I wanted to like them so bad. But if you can't be reliable and honest with your customers you shouldn't have a business like this. Being dishonest is never the way to be. I would have respected it more if he just said he I didn't realize what I sold you was junk let me make it right. Instead he acted prideful. Don't go here unless you want to risk having unnecessary stress! read more

Got my new my iPhone screen fix and and within a week it broke! I went back for them to fix it and they would not fix it and plus they wanted $50 more Do not go there they are a rip off Stay away from this place do not trust these people now after I went back there telling me that he has a 90 day warranty they did not say that the first time read more

So unless you like giving away free money, DO NOT go to this guy to have your electronics fixed. He "guaranteed" that he could fix our sons iPad mini, and when we got it back not even three hours in the home button fell off and the screen and glue peeled off exposing the main screen. We took it back, he added some more stupid glue and it came off again. He blamed us for it even though the iPad is protected inside of an otterbox case. So we took it back and it happened again, All in all we took the iPad back to him FOUR TIMES. And each time his cheap china made screen and cheap glue peeled off and the cheap screen popped off again. Finally we decided not to even bother and this guy basically made almost 100 dollars off of us doing absolutely squat. I could have done all of this myself with elmers glue and plastic bags and done a better job than him. Do not waste your money or time. read more

Express Gadget Repair - This happened three hours after we got it back, glue is cheap and came off. He probably did this with his eyes closed. - IT Services & Computer Repair Near Me - Perris, California

See all

If there were a negative star, I would be glad to rate this facility with it. He stole the phone I gave to repair, and kept on telling me every time I called or went into his store that it wasn't ready yet. Until one day he said that someone hade already picked it up. So basically my phone just vanished, and when I asked to see the videos of the cameras that are always "recording" to see who and At what time the person who he gave my phone to came in, he refused to show me. He knew that to get my money back or my phone I needed to sue him, so is it worth spending more on a lawyer than a phone? He has done this to several people now, be aware of this "establishment" My rate is -4 stars. read more

The worst service! I took in my device because I needed my aux port to be replaced, timing was off but not only that, I had a working device prior to taking in. When I picked it up much later, the new aux port wasn't working and my device was no longer able to work as cellular, only on WiFi. I took it back in so my old piece could be put back on, the owner had put so much glue on my screen that he was going to have a hard time taking it off, which I do not believe he even bothered trying to remove it again. Now I have an device that is no longer working properly! read more

I have replaced my screen six times on the same fone because they either black out or touch doesn't work this place is garbage !

I like there service, they have interesting things for sale. I needed a screen protector, they had t one I needed at a good price. Thank also helped me put it on my phone for me. It's nice to have a place like Express Gadget Repair Shop so close to home. I also like that they are a pick up place for Amazon, since I have such trouble getting them at home. read more

I came in this morning and my iPhone was cracked and The screen gave out as well. Express repair fixed my phone in 20minutes for a GREAT price, as for if I went anywhere else I would have paid much more and waited longer. Another great thing about them is it also comes with a 30day warranty. I've already referred them to two of my friends who plan on going and getting there phone fixed. Thank you again! read more

Express Gadget Repair - IT Services & Computer Repair Near Me - Perris, California

See all

Was looking to replace the home button on an iPhone and happened to run across this place and glad we did. We went in and paid a reasonable price(lower than other places) and was out of there with a fully functioning phone in about 10 minutes. Glanced around and checked out all the other cool stuff they have on hand. read more

don't bring your ps5 here, better off sending it to Sony where they can really fix it

Took my iPhone 7 Plus here to get cracked screen fixed...it was done quick! I was in an out of there in 20 min. Made sure I bought a screen protector. read more

I initially came in for a battery replacement. I wasn't happy with the glue causing the phone to separate or how the face now had alligator cracks around the edges, but I accepted it. Within a week the phone would intermittently turn off. It was pushing a couple years old so I decided just to get a new one. I couldn't find an otterbox case for it, and for some reason I decided to see if they could get one. I explained to him that it doesn't appear to be available but he said he had a connection and would find one and get back to me. After a week I had to call to check the status. He said he found it and it should be here shortly. After 4 weeks with no call I called again and he said because of the holidays it's running a little late. Again not hearing anything, at 7 weeks I personally went in and he told me he did get it but it's buried in the back and he will find it and call me. Three days later still no call. I called today only to find out they didn't receive the right case and are unable to get one. Horrible customer service and horrible phone repair! I should have trusted the bad reviews! read more

Express Gadget Repair - Glue didn't hold even 1 week. - IT Services & Computer Repair Near Me - Perris, California

See all

My daughter tried to repair the cracked screen on her iPhone 6 and did more damage then good. Multiple parts needed to be replaced in order for the the repairs to be completed. The young men here at Gadget Express had the phone repaired and ready to go in less than an hour. The cost was significantly less than the prices I was quoted for the screen repair alone. The customer service is awesome too! Did I mention that they also have the cutest accessories and lots of character bags for the kids and kid at heart! read more

Keep away!!!!this place doesn't take ownership on their cheap product that they use to fix phones. My wife took her phone to this shop . The problem cracked screen and black screen . They claim to use original iPhone parts $160 and 80 for cheap parts. So my wife asked for original part for $160 .But after 4 days her phone screen went completely black. Took the phone back and the tech told my wife that their was a slight scratch inside screen and that the lcd was damaged . That we pushed on the screen hard and that the screen was fragile . He said fragile to hide the word cheap . Original parts aren't fragile to the finger touch Even had a cover on it to protect the phone . It drove me nuts but these people are crooks and didn't want to continue arguing. They don't follow threw with their warranty be careful . I lost $160 dollars I'll survive but just keep in mind they don't take warranty seriously. Bad service crooks I'm sure they need the money more than I do . Not much but I could have had a nice steak !!!! Don't go here be ware crooks with a permit they claim to use Apple parts . I'm taking my phone else where and will authenticate the part they use and if is not apple I will file a claim for false advertisement with the correct authorities the BBB (better business bureau )! read more

I must write this review. Not more than 30 minutes ago, I got a (very angry) call from the a male worker at this shop. He explained to me that I still have my iPad at the shop that I brought 5 months ago and he was going to sell it. I explained that I thought he had already sold it because I know I had forgot to get it and thought it was sold already. He said that if I did not pick it up by tomorrow (Sunday 1/20/19) that it would be sold. I said that I could come by on Tuesday and pick it up. He was at this time more angry and said that if it was not picked up by tomorrow it would be sold. Because of how angry and rude this man was speaking to me I said to sell it and hung up on him. I called back to speak to the owner, but found out that this was the same person who had called me (the owner). I let him know that he was very unprofessional to call me and address me with the demeanor he had addressed me in. And that I just assumed that it had been sold, because of me forgetting to pick it up. I let him know that he did not have to talk to me that way. I have given this company my business over the last two years. I have taken 3 computers, 1 iPhone, and many accessories. Also, referred several of my friends to him. I WILL NEVER DO BUSINESS WITH THIS BUSINESS AGAIN. I DON'T FEEL THAT I WAS TREATED FAIRLY OR PROFESSIONALLY. BAD TEMPER MAN AT GADGET REPAIR -- SEEMS LIKE A NICE PERSON BUT I GUESS NOT. read more

I took my Acer laptop in to replace the keyboard. I paid around $169. They ordered the part and when it arrived, I took my laptop in. They replaced it and it looked good. I didn't use it until the next day. The touch pad wasn't working and I couldn't find the driver. (below you will see where it was) So after I did what I could, I called and made arrangements to bring it in. In the 2 days they had my laptop, they couldn't find the driver so they were installing and updating and still couldn't find the issue. I was told my laptop is trying to do updates and it's trying to go in safe mode and they are trying not to lose my data, to there being a virus on my laptop and all of my data was erased. My laptop was taken back to the factory default. LOST EVERYTHING. Guido told me all I needed to do now was download Microsoft. There was an issue with downloading but Microsoft Techs fixed that issue but they couldn't fix my touch pad problem. It wasn't a drivers issue. I blame me for not backing up my shit in the last five years. So at the end of the day, I paid $169 for a keyboard, lost 5 years of my files, photos, documents (you all know what I lost) due to a virus that NEVER gave me any problems AND STILL MY TOUCH PAD ISN'T WORKING. When I go to Device Manager, under View, under Hidden Devices, (research online brought me here) I find my touch pad device there which states "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)". Well the drivers are installed and updated. I don't know much about the insides of a computer but what I do know is having a working touch pad to a new keyboard with a non working touch pad to losing all my data due to apparently the nicest virus living in my laptop doesn't make sense to me nor the professionals I've run this story by. In the 8 years I've had my laptop, I never had a virus issue. Well I guess it was my time. My advice, which was from the gentleman at Microsoft is, "go to the larger named computer repair shops because if there were an issue that ran a risk of you losing your data, they would have backed up your data, do not take devices with important data on them to a mom and pop shop." This has been 2 weeks now and the reason I finally decided to write a review is because I need my damn tax papers and the thought of what I have to go thru to get a copy of it has pissed me off again. Although I believe the issue lies with the keyboard installation, I will continue using a mouse before I walk my computers back through those doors. The trust is gone. I still put the blame on me, I should have backed my shit up before I placed her in another pair of hands! LEARN FROM THIS. BACK UP! read more

Really cool staff, lots of stuff to check out and if you have a question, just feel free to ask. Only thing I'd say is I wish there was a set hours posted at the shop. The hours online are not accurate. Maybe it was just a slow week so they decided to open up a little later than scheduled seeing as it's just a local store. Still worth a visit though read more

I came to replace the screen on my black iPhone 7 today and dropped it off . I came back 30 mins later to see the black phone had a white screen so I asked him if why isn't it black and he got an attitude and said there's no more black screens . I'm just wondering why I was not told before paying the phone was going to look like an Oreo . He proceeded to have more attitude when I asked him if he can switch it and forget about the home button . I call back 2 hours later and asked if he can take a home button off of an old phone and put it onto the one he fixed he answered with attitude and then I came to bring the phone and he took 10 mins to tell me it doesn't work with more attitude like if the guy hates work or something. I paid the $45 for the so called "labor " which is more than if they provided the home button which doesn't make sense . Anyways I'm brought so much stuff here from phones ,ps4s , pc's and recommended people here definitely not doing that anymore ! :) read more

Honestly I've gotten my screen fixed here three times three different phones, my dad has gone here twice for one phone, my mom for once for one phone, and I can say they do a bad job, the screen replacement suck as in they are temporary and cheap, my family all had similar problems as in screen slowly started to fall off, one time I went back the same day because my screen wasn't even stuck on the phone lucky they fixed it for me again it last alittle longer but not as long for the amount of the payment, yes it's cheap cost but that's cause they are cheap.. we don't recommend this places unless you want to play a game of chance to see if I get and successfully fixed, thank you read more

This is a very nice place and very friendly! Lots of choices and lots of Freddy Faz Bear items! $60.00 to repair cracked phone. The prices are reasonable. read more

The customer service was great! From the time we walked in to the time we walked out the door. I took in an iPhone 8 Plus with a front cracked screen. The guy took one look at the phone and said "okay, give me about 20-minutes." I shopped around the store and checked out all the gaming stuff. When I got the phone back, it looked brand spankin new! I was even given the assurance that if I encountered any issues I can bring the phone back to get fixed. read more

Came to get my iPhone screen fixed here, the screen is not an authentic apple one. Sometimes my touch screen doesn't work anymore. I spent $100 for nothing. I have insurance on my phone I didn't have to pay this, but I didn't have time to wait a week or two with my insurance. If I were you I'd take my $100 & go to a place with better reviews. Smh read more

Ran over my XR and had the back replaced and front screen. Had a minor issue at first with the screen but took it back two days later and they resolved it without an extra. Two weeks later everything still works great. read more