Brought in my PC for booting issues, Sean took care of it quickly and couldn't be happier with…read moreturnaround time and service!

Very knowledgeable, helpful, honest and provide cost info prior to service…read more It is nice having a shop like this in MV.

We bought our new phones and changed carriers ..David was so helpful and patient to activate them ..read more

Today, I drove to Best Buy in Moreno Valley specifically because the website indicated this was the…read moreonly location with the iPhone 18 Pro available. Before making the drive, I even called Best Buy support to confirm how I should proceed. I was told to simply walk into the store, so I followed their instructions and made the trip expecting a straightforward purchase. The website indicated that I could order the phone online and pick it up within an hour. However, when I arrived, the phone representative was extremely rude and immediately informed me that he was about to leave and was not going to help anyone else. I explained that the website showed the phone was available for pickup within an hour, but he responded that nobody else was there to help me and that he was the only person available. He then walked away, and I could hear him laughing and telling another customer, "I'm leaving, I'm not helping him." The entire experience was unprofessional and completely unacceptable. I called Best Buy support beforehand, followed their instructions to walk into the store, checked the website for availability, and drove all the way to Moreno Valley, only to be dismissed by an employee who showed absolutely no interest in assisting me or offering an alternative solution. I understand that employees have schedules and shifts to finish, but that does not excuse treating customers with disrespect. If a store advertises product availability and corporate support directs customers to visit in person, there should be a reasonable expectation that someone will provide assistance. What makes this experience particularly frustrating is that I did everything correctly as a customer. I verified the information, contacted support, and followed the instructions I was given. Best Buy failed to deliver the service its own website and customer support led me to expect. Management needs to address both the customer service and staffing issues at this location. Customers should not have to waste their time and fuel just to be laughed at and turned away when they are ready to make a purchase. Based on this experience, I would not recommend the Moreno Valley Best Buy to anyone expecting professional, respectful customer service. This was a complete waste of time and a disappointing reflection of Best Buy as a company. California Business and Professions Code § 17500

Sometimes what I printed did not equal the $5 minimal charge that they now apply…read more Chris from the print department showed me how to print on my speciality paper in large format through self serve. This is much more time efficient and cost-efficient.

Just a quick drop in for our annual budget book. Just want to say Diego needs some help with…read morecustomer service. No greeting, nothing but are you a rewards member? I get it's rough out here but let's not forget customers are why you're in business.

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away

My mom's laptop was very slow (like her rating would be 3/10), it was slow right after she bought…read moreit a few years ago, we were hesitating to bring it to office depot cause they charge $125 and they'd ask you to install their own softwares and all that crap. so we came to this place and hoping they would fix it without installing anything, my mom's laptop didnt have anything so it was ok for them to do a fresh install, he asked us to come back in an hour and voila! her laptop was back to normal, sure it wasnt that super fast but it was faster than before. i just cant open more than 3 apps at a time otherwise it would lag. the result was our previous windows was corrupted, that was it. and he only charged us $75 to fix it. the man was very nice and accomodating, will definitely come here from now on. will try it for a couple of months to see how it goes. ----------------------------- EDIT 7/31/14: its still fast, now my mom's rating would be 8/10. still better than the previous use.

I dropped my Computer off and when I went to pick it up the guy couldn't find it, I didn't have my…read morereceipt ticket with me and he told me that he couldn't find it without my receipt. I went home and returned 3 days later with the receipt and the guy still couldn't find my computer. He told me he would look some more and would call me when he finds it. I ended up calling him 2 weeks later asking if he found my computer, he is saying he needs the receipt and when I told him I gave him the receipt already he called me a liar!! DO NOT DO BUSINESS WITH THESE PEOPLE!! I've contacted my lawyer and am taking him to small claims court!! DO NOT DO BUSINESS WITH THESE CRIMINALS!!!

Fantastic place just as geeky as one needs! They helped me as a walk in and ended up not charging…read moreme anything. Very friendly and knowledgeable. Have already recommended them to a friend!

Five star all the way. Came in with a broken laptop screen and left with a perfectly fixed laptop…read morein just a few minutes. Great customer service great price. Very happy. I'm always a fan of supporting my local businesses. Thank you guys for your services

I brought my game council here today because I had a bad experience at a different store not…read moreassociated with this one . my daughter-in-law and I spoke to Johnny and told him about our whole situation and the bad experience we had . He took our game council and he fixed it in about maybe an hour he called us and even text us best experience that we could've had today he was very professional and we couldn't be happier... thank you Johnny we will recommend your store to everyone we know

The people who work here really suck. Two weeks in giving me the run around about fixing my phone…read more Finally they said we'll you just have to call around to see who has the part needed for your phone. Two weeks without my phone. I needed this for business. So I did call around. The insurance only covers repairs from this company. In calling around my frustrations only increased. Noone seemed to have the part or be able to order it. I called all over the Inland Empire . I thought it was just this company. BUT then I called the Chino store. Mark the manager answered the phone. He said to change the claim to the Chino store and he could order the part needed. If you need your phone fixed go to the CHINO store and see Mark Holmes. He is an angel. Don't waste your time going to the moreno valley store. Go to CHINO

As business owners, we have been working with A-1 Computer Service + Parts for years. Owner -…read moreOperator Bob has vast intelligence and experience with Computers and all technology. He offers a lot of value. We highly recommend!!!

I was devastated when my laptop died. In literally under one…read moreminute it was a simple fix. A1 is honest and extremely knowledgeable.

Ian worked with me in getting my network up and running. He was very response in all the messages…read moreback and forth. Performance of work was great and definitely valuable. Thanks Ian!

Great guy he's best of the best excellent customer service I recommend to go to this placeread more

Human Computer is a great place for computer service and support. The service is excellent, the…read morepricing is fair, and they really know their stuff. They take the time to help you and provide knowledgeable advice regardless of making a sell. It's refreshing to find a business that offers quality service at a reasonable price. I highly recommend Human Computer to anyone looking for honest, reliable computer help in Riverside!

I am SO grateful I found this little computer shop! My Samsung computer completely died and would…read morenot turn on at all. I use this computer for my work, my writing, and so many important files. Unfortunately I had never backed everything up onto a flash drive. Needless to say, I was freaking out! I found Human Computer because of all the great reviews, and now I completely understand why they have such a great reputation. John was so sweet, kind, knowledgeable, and immediately made me feel like my computer was in good hands. He was able to fix it, get me back up and running, and it only cost me around $85! He even told me that based on how well I've taken care of my computer, it could easily have another five years of life in it. I really appreciated that he wasn't trying to convince me that I needed a new computer or sell me something I didn't need. I also couldn't believe this little shop has been here in Riverside off Van Buren since 1996! There's something really special about finding a small local business that has been around that long and still treats people with genuine kindness. If you have a PC or Mac that needs repair, I absolutely recommend bringing it here. Great service, fair pricing, knowledgeable, and most importantly, someone you feel you can trust. Thank you, John, for saving my computer and basically saving me from a complete panic!