Best Buy offers more than you might expect. Not only do they maintain numerous partnerships with…read morevarious companies within their stores, but they have also significantly expanded their online marketplace. I would recommend stopping to view floor demos before making serious purchases, but don't let that hold you back as they have a great return policy. Not just a tech box store.

We bought our new phones and changed carriers ..David was so helpful and patient to activate them ..read more

Just a quick drop in for our annual budget book. Just want to say Diego needs some help with…read morecustomer service. No greeting, nothing but are you a rewards member? I get it's rough out here but let's not forget customers are why you're in business.

Short staff waited very long to get my online order and the customer service sucks . Nononebotehr…read moreto call back up or ask of you need help

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away

I dropped my Computer off and when I went to pick it up the guy couldn't find it, I didn't have my…read morereceipt ticket with me and he told me that he couldn't find it without my receipt. I went home and returned 3 days later with the receipt and the guy still couldn't find my computer. He told me he would look some more and would call me when he finds it. I ended up calling him 2 weeks later asking if he found my computer, he is saying he needs the receipt and when I told him I gave him the receipt already he called me a liar!! DO NOT DO BUSINESS WITH THESE PEOPLE!! I've contacted my lawyer and am taking him to small claims court!! DO NOT DO BUSINESS WITH THESE CRIMINALS!!!

Took my laptop in for repair, cracked screen. Owner said he could repair it and the part would…read morehave to be ordered. I paid for the part. The part came in and the Owner damaged the part installing it back into my laptop. Owner said he would pay for the new part to replace the part he damaged. I tried to find out if the part came in by calling him on the phone. Neither of the phone numbers on the pick up ticket works, they are both disconnected numbers. Since I could not reach him via phone I had to visit his store many times. Twice he told me part has not arrived yet. Then, he said he would reimburse me for the price I paid for the original repair. I went to visit him there 5 times and each time he said "the money has not arrived yet." Finally, he said he would pay me with paypal. Still after 8 days no payment.

Fantastic place just as geeky as one needs! They helped me as a walk in and ended up not charging…read moreme anything. Very friendly and knowledgeable. Have already recommended them to a friend!

Five star all the way. Came in with a broken laptop screen and left with a perfectly fixed laptop…read morein just a few minutes. Great customer service great price. Very happy. I'm always a fan of supporting my local businesses. Thank you guys for your services

Great Experience with this company. Took my son's Iphone to them to fix through insurance with…read moreAsurion and Verizon. Everything was covered and they had to fixed within 1-2 hours.

The people who work here really suck. Two weeks in giving me the run around about fixing my phone…read more Finally they said we'll you just have to call around to see who has the part needed for your phone. Two weeks without my phone. I needed this for business. So I did call around. The insurance only covers repairs from this company. In calling around my frustrations only increased. Noone seemed to have the part or be able to order it. I called all over the Inland Empire . I thought it was just this company. BUT then I called the Chino store. Mark the manager answered the phone. He said to change the claim to the Chino store and he could order the part needed. If you need your phone fixed go to the CHINO store and see Mark Holmes. He is an angel. Don't waste your time going to the moreno valley store. Go to CHINO

I was devastated when my laptop died. In literally under one…read moreminute it was a simple fix. A1 is honest and extremely knowledgeable.

Bob was so helpful and answered my many questions over the phone. He has great prices and is so…read moreknowledgeable. Highly recommended.

Ian worked with me in getting my network up and running. He was very response in all the messages…read moreback and forth. Performance of work was great and definitely valuable. Thanks Ian!

Great guy he's best of the best excellent customer service I recommend to go to this placeread more