They took the time to properly diagnose my PC issues instead of just guessing or trying to sell…read moreunnecessary parts. After testing the system, they were able to narrow the problem down to the graphics card and RAM, explaining clearly how each component could be contributing to the instability I was seeing. What really stood out was how well-equipped they are--proper diagnostic tools, test hardware, and the knowledge to use it all correctly. They checked the GPU under load, verified memory compatibility and performance, and gave me a clear picture of what was failing and what my options were moving forward.

I walked in and they helped me as soon as they could. I was looking for a very small screw called…read morethe M2 3mm that holds down a storage drive that big hardware stores don't have. The person in the front gave me what I was looking for no charge since they were so small, and didn't feel right about charging me. I would give this place more than 5 stars if possible.

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

Honest, excellent service. He reviewed my computer, gave me helpful advice at no charge, and put my…read morebest interests first. Highly recommend.

Good ps5 hdmi port fixed , but was a really bad job not professionally at all looks sloppy and…read moresideways still , and owner has no communication on prices and changes them last second , would not recommend tbh

The hinge on my laptop broke and when I called the manufacturer, they said the computer was too old…read morefor parts. They suggest for me to get a used one and take parts off it for mine. I went on EBay and found just the parts I wanted! I guess the hinges on these models break a lot? I was able to contact Tech Expert Guys to do the replacement for me. They are close to my house so it was very convenient. The overall experience was very professional and the turn around time was fast too! Now my laptop looks like new and extend its useful life.

I have been to Sal & the Tech Expert Guys two times now, and despite having different issues with…read moreeach visit, both times they have managed to completely resolve the issue at hand. I like how honest they are with their work, as well as providing alternatives to work with the customer. Their response time on Yelp for a quote & their service overall has been completed in a timely manner, too. While their pricing is on the higher end, I know paying for their services is worth it since it is guaranteed that your device will be thoroughly repaired at the end. In addition, as a returning customer, I thought it was considerate how they had a history on my device based on my last visit with them. Those details mean a lot to me, and with that said, I highly suggest the Tech Expert Guys for your tech repair needs!

Ms. Pam is awesome! We chatted about my computer issues, scheduled an appointment and went over her…read morepricing. She is very professional and kind. She keeps you in the loop of what she is doing on your computer and she was finished within an hour. Her services are affordable. I would use her again if needed.

I recently switched phone carriers and the old company wanted to give me next to nothing for my old…read moreSamsung Galaxy S22 Ultra. So instead of trading it in...I had Pamela fix my cracked screen so I can use to play my crappy video games. Now I have my Samsung Galaxy S26 Ultra with 1 Terabyte and my old cellphone for my games. Super happy!!

I dropped my Computer off and when I went to pick it up the guy couldn't find it, I didn't have my…read morereceipt ticket with me and he told me that he couldn't find it without my receipt. I went home and returned 3 days later with the receipt and the guy still couldn't find my computer. He told me he would look some more and would call me when he finds it. I ended up calling him 2 weeks later asking if he found my computer, he is saying he needs the receipt and when I told him I gave him the receipt already he called me a liar!! DO NOT DO BUSINESS WITH THESE PEOPLE!! I've contacted my lawyer and am taking him to small claims court!! DO NOT DO BUSINESS WITH THESE CRIMINALS!!!

Took my laptop in for repair, cracked screen. Owner said he could repair it and the part would…read morehave to be ordered. I paid for the part. The part came in and the Owner damaged the part installing it back into my laptop. Owner said he would pay for the new part to replace the part he damaged. I tried to find out if the part came in by calling him on the phone. Neither of the phone numbers on the pick up ticket works, they are both disconnected numbers. Since I could not reach him via phone I had to visit his store many times. Twice he told me part has not arrived yet. Then, he said he would reimburse me for the price I paid for the original repair. I went to visit him there 5 times and each time he said "the money has not arrived yet." Finally, he said he would pay me with paypal. Still after 8 days no payment.

I came to MacGuyz for water damage on my iPhone after a really frustrating experience at another…read morerepair shop. What stood out immediately was how competent and straightforward MacGuyz was. Even though they don't loudly advertise water damage repair on their website, they were far more prepared to actually handle the situation. They immediately knew my phone model, confirmed I'd taken the right steps (powered off, dried the phone, SIM removed), and clearly explained what they would do next and what to realistically expect. There were no scare tactics or loaded language--just honest, knowledgeable help. They were upfront about costs, didn't try to talk me out of getting help, and were cheaper than the place that explicitly advertises water damage repair but wouldn't even try. I left feeling informed and taken care of instead of stressed out. If you want people who actually know what they're doing, MacGuyz is the place.

Always professional quick service they truly know their Apples. What more can I say?..read more

Ian worked with me in getting my network up and running. He was very response in all the messages…read moreback and forth. Performance of work was great and definitely valuable. Thanks Ian!

Great guy he's best of the best excellent customer service I recommend to go to this placeread more