Just a quick drop in for our annual budget book. Just want to say Diego needs some help with customer service. No greeting, nothing but are you a rewards member? I get it's rough out here but let's not forget customers are why you're in business. read more

Terrible customer service, surprised they are still open. Waited an hour for service just to be told they couldn't do it due to a long order list, and I'd have to go back for pick up. Only 1 sales associate working the counter Even over the phone they have no communication skills. Won't be going here again. read more

Short staff waited very long to get my online order and the customer service sucks . Nononebotehr to call back up or ask of you need help

If I could, I would give them 0 stars. The guy at the photo printer has a very bad attitude and is very rude. If he doesn't like that job, then he should leave read more

Cole was amazing he makes all my photo requests perfect and he is most patient and kind thank you

Customer service, it is Monday 6/ 9/25 4:20 pm. I go into the office depot on 23961 sunnymead Blvd. Moreno Valley. I asked for help at the help center line to print out some tickets to an event. The workers have bad attitudes. I've been here lots of times they always been helpful no problem. But this dude not wearing a name tag has a bad attitude so I ask for the manager. The manager is pleasant he helps me. He go right behind the counter and get the tickets. His name is Diago. I ask Diego what's the guy name who was not trying to help me and he had a very smart mouth. He tells me Cole. You guys need to let Cole go home he don't want to be there his actions and attitude tell you that. Then I notice a few not wearing name tags. Its so they treat the customers like shit and no one can tell on them. So I ask the manager why aren't they wearing name tags. I know that's policy, I been in customer service over 20 yrs. No complaints on the manager. But higher up need to come check this store out some people need write ups. read more

So my mom here to print out some papers for her job today and the co worker just randomly give us a attitude and started being mean but at the end he started being nice but still this place sucks and this is trash read more

There was a kid working at the print station. And I asked if there was any way he could check me out because there was no one available to help at the registers. His response was "well are you printing? The cashier is standing there. I can see him" with clear attitude and passive aggressive. I let him know he has been helping another customer since I walked in 15 minutes ago. And was just wondering if there was anyone else who could help. Again with a passive voice "I only do printing" he was extremely rude and not willing to help! Just because you hate your job doesn't give you the right to be rude to other people!! read more

I am a regular customer at office depot moreno today I needed copies the manager Jorge helped only Mexican customers only total ignored th african american customers in line read more

Office Depot - Office Equipment Near Me - Moreno Valley, California

Rude and slow service every time I have to come in to this place. They were unable to help me 30 mins before closing to print 1 item. Huh?! Change your hours then to reflect when you're actually able to help and be open for people. Avoid this place and go to Staples down the road. read more

Worse customer service ever, store was empty and there was not willing to help, the guy helping on the printer section, was not helpful whatsoever, I will never comeback there. I went on 7/20/24 around 1pm read more

I honestly Do NOT understand why you have to check in and wait 25min or more to print some copies. Other locations you walk up to the kiosk, send email, get a QR code and scan/get our copies and you're out the door. This location is always a wait of 30min+ when there is only 3 customers and 4 employees... someone please explain??!! read more

Office Depot - Office Equipment Near Me - Moreno Valley, California

I sat in line for 45 min only to wait for a manager for 30 min to tell me that they didn't have an SSDH reader to fix my computer. So why do you offer it online and advertise about it ?! Plus, everyone here has no idea what they are doing . Even the manager was confused on the cash register. They need to put more training into there employment . Because it's tarnishing there sales by having bad employees representing them. Truly disappointed. read more

Office Depot - Positive reinforcement they need it - Office Equipment Near Me - Moreno Valley, California

This is THE poorest managed office supply store in the city. AVOID at all costs. I stopped by twice to simply mail a FED-EX envelope. The first I waited in line for 35 minutes since only one checkout station was open. Meanwhile six employees stood chatting and laughing in one of the aisles while customers waited to be helped. I finally had to leave without ever being helped. The following morning I returned and after logging in on the in- store computer I was told there was just a five minute wait. After five minutes I asked how much longer the wait would be and I was told, "Uhhh....our Fed Ex guy didn't come in today so there's no one to help you." If I wouldn't have asked those dimwit employees would have allowed me to stand there another thirty minutes before one of them took time out of their day to inform me. We then drove to a mailbox store and the envelope was scanned and mailed in less than thirty seconds. If anyone calls Office Depot looking for me....I won't be there. HORRIBLE MANAGEMENT!!! LAZY UNHELPFUL EMPLOYEES!!! INEFFECTIVE ORGANIZATION!!! Avoid this location!!!!! read more

Walking in here is like walking into a K-Mart (that is is if you can still find one). It used to be poppin back in the day. When I went in recently, it looked pretty empty and they didn't have a good variety of items in stock. I was looking for shipping boxes, and they didn't have the sizes I needed. I went to Staples after, and they had everything you could ever dream of. read more

I came in for a printing job not only the staff are rude but it was 86 min wait how is that if theres only 3 persons in front of me ! Well anyway i needed to use the restroom and they didn't let me in ,it was broken they said , really im waiting almost 1 hour and they denied the use of the restroom they told me to go acroos to the restaurant, this office depot suck ! Unfortunately theres no closer one to go! read more

Office Depot - Office Equipment Near Me - Moreno Valley, California

Need a larger selection of home office electronics and no one around the floor to ask questions about their laptops.

Ridiculous to admit that currently it seems to be forced to deliver "Damaged" packages. I imagine that when you apply for a job at FedEx, they require "Masters Degree" in package damage. For the last 5 years, every package received by FedEx has come with a hole, or with a corner of the package wrinkled from having been hit, wet, etc. etc. (no exceptions). To make matters worse and a big surprise for me, it was the last package scheduled to arrive at its destination (my house) on Monday, I had that day off so that was perfect, but Monday passed and the package never arrived, because Tuesday I would arrive home very late, I changed the package to having it hold at Office Depot (FedEx office here in Moreno Valley, CA), to pick it up in person, it was not until Wednesday that I was able to go and pick it up in person, the very kind lady asked me for my identification, I gave her my driver's license, when she saw my ID she made a strange gesture and immediately called the manager, the manager came saw it and then told me - this time we are going to give you the package, but next time the address in your license and the destination address have to match. R I D I C U L O S ! ! ! The package has my name, My LEGAL ID has my name! that should be enough!!! P. S. What's next? My finger prints? read more

These guys are the slowest people on earth. Why do I have to wait 30 minutes just to pick up a fed ex package that you've got stored behind the counter? And if you a person of color they really take their time. I'm going to start having my packages delivered to Walgreens instead! At least I don't have to wait. BEEEEOCHES read more

Store opens and 8:00 am yet there is no staff to handle shipping, faxing or any other business needs.Was informed that no one would be there until 10:00 am to handle business needs. I was not the only customer who came in to ship a parcel. Do not rely on this store if you have early morning shipping or other business needs. read more

Be prepared to wait if you need their printing services. There is usually a 30 - to one hour wait. Their services are worth it though. They are attentive and helpful. read more

Office Depot - Nice desk - Office Equipment Near Me - Moreno Valley, California

Sometimes what I printed did not equal the $5 minimal charge that they now apply. Chris from the print department showed me how to print on my speciality paper in large format through self serve. This is much more time efficient and cost-efficient. read more

This review is for bulk printing services. We needed to have obituaries printed and Diego went above and beyond to assist and even correct an issue that arose. He took complete ownership of the situation and I knew that we were in good hands and the error would be corrected. The error was corrected within a few hours and we are totally satisfied with the outcome. read more

Worst service!!!! They play around a lot and stand around doing NOTHING!! I waited over an hour to mail an envelope!! read more

This store is useless. The printing service is super slow and their selection is terrible. I went there for ink cartridges last month and they gave me the wrong cartridges. I lost my receipt and decided to try again. Second attempt and they are pretty much sold out of all the ink. After spending 30 mins in line waiting for assistance to print my documents I gave up. It wasn't even like they were busy. Maybe 5 people in the store. I went to the local FedEx and finished my job in about 5 mins. read more

A Young man employee named Chris, helped me with printing out some pictures for my daughters project . They were almost going to close and he still helped me . He was so friendly and respectful. I will definitely be back soon . I really appreciated him. read more

Very empty store but always busy needing to use the line portal. Visits there were faster when ppl could utilize the fax machine their selves ..The help was very friendly and apologetic for the inconvenience .. read more

I went at 7:00pm and this place is closed. Can you please update your hours. It's not ok to not have the hours update correctly

Worst service ! The print and copy department takes forever ! I waited in line for more than 20 minutes with 4 employees behind the counter . Only one employee in the front but no fast enough and kept going back and forth . Thought it would be a quick in and out thing but no! Maybe next time I'll do staples ! Bye Office Depot ! read more

Office Depot - Nobody in the front desk ! - Office Equipment Near Me - Moreno Valley, California

I don't like the set up. I ordered online order was "complete" I spoke to a woman prior to going to make sure my order was done she said yes and it was there. When I arrived I see signs saying you need to sign in to get help with printing. I didn't need anything printed so I didn't think it pertained to me my order was complete. I'm waiting in a line there's a lady I front of me and someone being helped. After waiting for a while and the lady in front of me as well was waiting to be helped with the copy machine because she didn't know how to use it. I finally asked do I need to sign in because I'm only picking up? A young Caucasian male with a C name and chucks with skulls says whoa or wow cuz I guess I was loud idk says your order is probably there (pointing) to a stand. No my order was not there I told him it's not he said okay and never told me to sign in. I'm still waiting the woman in front of me is too and is now complaining like me because we have been waiting a while with no help. We still wait and she tells them I just need help with the copy machine, the two men at the counter are not ver good at communicating and don't really tell her anything. Horrible service. She's frustrated and starts walking out I told her "look im going to sign in because apparently I can not pick up my ready already paid for item without doing so and I'll help you make you're copy." I went out of my way to help their customer it literally took maybe 3 minutes they sooo could have helped her or even called a manger on the sales floor to help her. Any way after being there for 30min no help I get frustrated and say look I'm picking up an order paid for already can I get it I need to leave?? He looks it says my order is done but they can not find it. Great for me right? So I wait some more for it to be printed. Leave that store 40 something minutes later and made it just in time to pick up my son from practice. I get it they have a system they want to stick by... but communication would be key. Tell customers waiting around you need to sign in even if you just want to pick up or you need to sign in even if you just need help with the copy machine. Speak, speak up let the customers know you see them. I stood around when all I needed was my things handed to me... it ended up not being ready but that could have been figured out 30-40 min prior. I would never choose this place again because I feel I'd get the same type of service. Next time I'm going to fed ex for printing services. I give it two stars because in the end I got what I needed but I'm never going back. After I leave I get a text saying I still need to wait 11 min to pick up my already done and paid order lol ridiculous. They would have me waiting even longer. read more

This store is dirty, always dirty when I go in there. Although the staff is always nice. I recently needed to print a document it took 30mins just to get to front of line with only 1 person working the print center. Phone ringing like crazy. Did I mention that it's still another 10 people behind me. Smh. I think there are only 2 people working this whole store. No manager on the floor I don't even think in the store. Wow. No wonder everyone goes to Staples. This is it for me. Someone needs to change this store to a staples. Customers calling the store for help in line in front of me. Lol. This is sad!!! Do your job people! read more

extremely slow employees. I waited about 30 mins just to drop a package off for FedEx. One person working the service desk while other employees can be seen wandering around the store without customer's is not acceptable. It wasn't because they were short staffed either. read more

If you need to get your finger prints done today at this location don't bother to come, their computer is down. I had to wait 10 minutes before someone came over to help me and then tell me it wasn't working. read more

I called for a product before hand and I was told they had it I came in and they said they dont have those they are online order only wasted gas read more

The worst store ever, I would give zero star for rating. Curb side pick up is a joke. I waited and waited and waited for someone to bring out my order. After 7 minutes of waiting, I went inside to ask for my order. The manager was rude with no customer service skills at all. He couldn't find my order. He was all over the place looking for it. I showed him on my phone that stated my order was ready. I was so frustrated that I cancel my order and called corporate office. Ugh!!! I didn't get my order at all. I am so done with Office Depot, I will be taking my business somewhere else. read more

The store was dirty, understaffed, what employees that were there were rude, how they stay in business is beyond me.

"i really was in need of service with compassion, the associate named tyler just went above and beyond in helping me. i thank you tyler and i am a happy customer of office depot moreno valley"! read more

Waited 40 minutes to drop off a package. Store is littered with trash. Staff is horribly trained. Literally wasted my entire lunch to just ship out a single package. Definitely will not be coming back for anything read more

Picture this Office Depot as if you are stepping inside The DMV, but the Dmv from hell. I came for a quick in and out print service and the automated self service printer printed the wrong document. Okay, boo-hoo shame on me, will take the blame on this one. I moved over to customer service/ check out line and the wait was 66 mins plus!!! So i tested my luck while waiting in line to see if i can get help sooner. While waiting other people disrespectfully cut in line and staff was still helping the people that cut in line, not honoring people already waiting in line. It was so frustrating being there because the staff was not focused on helping the customer instead were talking about their upcoming weekend plans. Last time I ever set foot in a place that doesnt focus on their customers. read more

This store had the rudest workers and the copiers were down . It took 39 minutes to check out and stock was low ! We made copies and couldn't get mail service so we left and went to ups ! read more