I am SO grateful I found this little computer shop! My Samsung computer completely died and would…read morenot turn on at all. I use this computer for my work, my writing, and so many important files. Unfortunately I had never backed everything up onto a flash drive. Needless to say, I was freaking out! I found Human Computer because of all the great reviews, and now I completely understand why they have such a great reputation. John was so sweet, kind, knowledgeable, and immediately made me feel like my computer was in good hands. He was able to fix it, get me back up and running, and it only cost me around $85! He even told me that based on how well I've taken care of my computer, it could easily have another five years of life in it. I really appreciated that he wasn't trying to convince me that I needed a new computer or sell me something I didn't need. I also couldn't believe this little shop has been here in Riverside off Van Buren since 1996! There's something really special about finding a small local business that has been around that long and still treats people with genuine kindness. If you have a PC or Mac that needs repair, I absolutely recommend bringing it here. Great service, fair pricing, knowledgeable, and most importantly, someone you feel you can trust. Thank you, John, for saving my computer and basically saving me from a complete panic!

I reached out regarding a problem with my laptop. He had availability right away and squeezed me in…read moreimmediately. His initial testing suggested a charging circuit problem, but before proceeding with any costly repairs with uncertain chance of success he recommended that I purchase a new charger which solved the problem immediately. I highly recommend this facility for your computer hardware needs as he is quick and effective.

Ian worked with me in getting my network up and running. He was very response in all the messages…read moreback and forth. Performance of work was great and definitely valuable. Thanks Ian!

Great guy he's best of the best excellent customer service I recommend to go to this placeread more

I just recently had them fix my printer. They took care of the problem the same day…read more thier prices on toner is the lowest, if you print a lot you must check out their prices. I would deffinently use them agaain

Empire office Machines answered my call got my brother printer checked and let me know it wasn't…read moreworth fixing in only 1 1/2 days then did not charge me all I had to do was pick it up. I recommend Empire office Machines in Colton Ca Would use them again.

I am installing a new hard drive into my laptop and Ron helped me out via text with some helpful…read moreadvice on the fly.

From the owner: We specialize in providing IT Solutions for businesses at price's that are cheaper than hiring a…read moreIT staff, and cheaper than our competitors because we get it right the first time.

WOW this is such a special find. Customer Service was…read moreAWESOME. Thank you SO much for fixing my computer.

I checked in a few weeks ago to fix my Chromebook and Hung was such a great Customer Service…read moreRepresentative as always! The Office was super organized with a courteously chic waiting area designed to help me get settled in peacefully. Hung had a clipboard with a sheet ready to fill in all my personal information and I delighted in the cute plants, pop culture toys, and fun selection of interesting Magazines laid out for us to enjoy. Hung modeled an energetically welcoming and helpful attitude that put me instantly at ease, and informed me he would reach out and let me know what the problem with my Chromebook was once it was officially diagnosed. A few hours later I received wonderful news that there was nothing wrong with my Chromebook at all and the battery just needed extra charging! I'm very grateful for how honest ITC is and their patience in helping us understand how our Computers work. I definitely recommend ITC for any repairs your technology needs, their operation is highly organized, efficient, and courteously grounded with enthusiastically thorough communication and admirable professional integrity!

Had a very pleasant experience here. Keith was straightforward, honest, and was efficient with…read moreeverything. I highly recommend this place!!

"Doc" very knowledgeable, professional, and courteous...knows what to do and how to do…read moreit....immediately attended to my computer problem and properly repaired at a fair price. I highly recommend for your computer repair needs.

IT GURU installed a WiFi for us. Erik is a superb conscientious, professional, knowledgeable, and a…read morekind worker.... Truly a rare combination to find in a business nowadays!!!. He has an efficacious crew to boot. If you have a need for ANY of his services, please do not hesitate to call on him, I know we found our IT Guru, you too will be very pleased!!!

Thank you Erick for all your help and service! I was extremely stressed about my PC bricking, and…read moreyou helped fix it in less than a day. I could not ask for any better service! Work done: Swapping Asus Z790 with Gigabyte Z790. -Frank V

Alright, I been to this place a couple times now and it's now worth a review. This place by far is…read moreone of the honest place I know that would actually charge a decent price. SERVICE: I went here a month ago to get my Dell Latitude D630 screw removed. Sadly, one of my screw was broken so I went to them for help. The technician gave me a quote up front and estimate on price. Which is really cool. Most places would charge whatever they feel like or upfront estimate cost. Took 2 days and they call you when your computer is ready to pick up. Good service, however they do not like other techie people here. This is however, a Computer Store.. Not your friend fixing your computer. Is hard to sturr up a good conversation especially the front door guy, Dave who rings up your total. He gave me a glare when I asked him questions about computers. Anyways, Its a good place if you want things done. They do a good job in the end overall. PARTS: Man, what can I say. Is messy here. If you are looking for the latest computer parts, don't look here. Everything ranges from an old school Pentium 4 to last years Core Series computers. If you want to build your own computer, go somewhere else. I asked them for a motherboard and they told me to hold on. I could see Dave going online checking the price and add +$15 for the demand. I bailed out because they only had one motherboard which sucked. However, if you have an old PC and want to upgrade, they have good prices on memory (OLD models). Usually, in the computer world. The older your computer, the more expensive parts will be. In Conclusion, good place to check out if you have problems like Hard Disk Crash or other computer related issues. I give it a 3 star because of the duration of time it took to extract a screw. 2 days for just one screw. It's essentially a good place for people who does not know a whole lot about computers. For people who do, pretend you don't. If you are here looking for parts, think twice before you reach your wallet and definitely check reviews before you buy anything.

This review is solely based on my experience with this shop…read more. I was skeptical to come in here at first because of the mostly negative reviews by other people, but I decided to take a chance on this place because 1)it's close to UCR and my house here in Riverside, and 2)because I didn't want to take it to a Geek Squad at Best Buy or some other larger repair company to get charged a few hundred dollars easily. I came in to get my power supply jack repaired because my computer wouldn't charge anymore. When I talked to one of the guys at the service desk, he diagnosed that it was the power supply jack and informed me that it would be about $192 to repair it with a 2-3 day turnaround. The next day, I waited for a phone call telling me the diagnosis and permission to go ahead and proceed with the repairs, but nothing. In my mind, I was thinking that the things said about this place in other reviews would be true. Anyways, I called today asking if my laptop would be ready for pickup since the guy who wrote up my service request form wrote down today's date (7/10/14) as the estimated completion date. He said it would be ready in about an hour after I had called. Long story short, I'm giving this place 5 stars because they repaired my laptop quickly, and MOST IMPORTANTLY, because I actually only paid about $107 for labor and parts, significantly lower than what I was originally told- an amount of $192. All I can say about the negative reviews is that maybe in that one particular instance, they had a bad experience. So yeah, quick repair and affordable prices: what a customer is really looking for.

Brought in my PC for booting issues, Sean took care of it quickly and couldn't be happier with…read moreturnaround time and service!

Very knowledgeable, helpful, honest and provide cost info prior to service…read more It is nice having a shop like this in MV.

I've taken two different computers to this shop, and every experience has been great. One computer…read moreneeded a new hard drive, and the other had an issue with the laptop touchpad. Both repairs were completed quickly, and everything worked perfectly. A few months later, my laptop touchpad started acting up again, so I took it back. He inspected it, explained the issue, and replaced the part again under warranty at no charge. I didn't even realize the repair was still covered. What I appreciate most is his honesty. He always takes the time to explain what's wrong, gives honest advice about whether a computer is worth repairing, and never tries to sell you something you don't need. That's hard to find these days. Both of my computers are now working like new again. If you're looking for an honest, knowledgeable, and trustworthy computer repair shop, I highly recommend this place.

I dropped off my old laptop for diagnosis after is started shutting off randomly. Micky spent quite…read morea bit of time diagnosing the issue and concluded that it was the motherboard. Instead of trying to upsell me or charge me an arm and a leg to fix it, he immediately advised me that it would not be worth my time or money to try to fix it. He suggested it's time for a new laptop. I offered to pay him for the the time he spent on diagnosing it and he refused. Even though the laptop didn't survive, from this point forward, I will be going to Alpha computers exclusively for all my electronics repairs because I know this is an honest professional business that I can trust.