Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

First off the people there are incredibly stupid and incredibly rude and they all did not know what…read morethey were doing. They did not know how to do their job. I asked over the phone 3-4 times if they could do something with the invoice and I was told yes. But the 2 times I went in I was told no both times. And the 2nd time the "district manager" (who looked like a rainbow and a goth girl had an oopsie poopsie and 9 months later she came) I think her name is Tracy, said never to come here again and she had a lot of attitude. The actual repair was terrible and had a bulge in my phone back glass from the seal being on wrong. So my phone isn't waterproof. And price wise terrible. I was at first told 230 and then it became 250+tax and Apple, who only takes an hour whereas they took 3 hours, charges 159+tax for the same job and they do it properly. Overall f*ck that place, F*ck Tracy, and F*ck Tracy's parents for birthing such a disgrace. UPDATE: Now my screen randomly has developed 2 black spots 3 days after this repair. Don't come here UPDATE: After Complaining and making a Case with Ubreakifix I was told to wait for a "Case manager" to call me, so I got the call and when I told her everything she basically told me that we're not doing sh*t to cover for my screen, and then when I expressed that I wanted to get the bulge repaired somewhere else (because obviously why the f*ck would I get my phone repaired again after they broke my screen and messed up the adhesive) she changed her attitude and started bi*ching at me, telling me that she would cancel the case. So now I am currently now waiting for their "Resolutions Manager" to tell me what they can do, also when I asked what they were going to do about her behavior and attitude, she told me in corporate terms she is getting a slap on the wrist and she is still keeping her job. Moral of the story, don't go to Ubreakifix unless you wanna get f*cked up the a*s. UPDATE: I ended up getting my phone fixed at the Apple Store. And after I had gotten it fixed, I received a call from Ubreakifix, and she started explaining what their investigation concluded and she even had the audacity to tell me that the adhesive was not going to affect the waterproof abilities, and she also explained it as if I was the one in the wrong and left out all the parts where they were being rude, and how Tracy was being a bi*ch. They obviously were not going to say that she was wrong even though she very clearly was, so I told her to stop and then told her "I got it fixed at Apple, so you know what, she can go f*ck herself, and you can go f*ck yourself" Once again, Don't come here unless you wanna get f*cked. On a different note, The Apple Store in west county not only fixed the screen, they even fixed up the seal for me.

Grayson has a pleasant reception and is a humorous person. My controller's fix if I do the Google…read morereview is free of charge. Simple, straightforward, and expert guidance.

This is my 2nd visit over the last 6 months and both times they were helpful, knowledgeable ,and…read morefixed a problem the Verizon store in Kirkwood did not. There was no attitude or disrespect with the issues on my phone. Joe & Tahj were very patient with my questions

Went in for a new phone as one may have gotten lost on the Batman ride at six flags a couple weeks…read moreago. Tahj was immediately ready to help us out and get everything set up. Within the time we were there, I can not say how great Tahj was. So personable, great attitude, very knowledgeable, and honest about pricing. My phone's probably due for an upgrade soon so you bet I'm gonna go back to see Tahj to help me out!

I had a great experience at The Fix (inside Walmart)! Mohammad was incredibly kind, helpful, and…read moreknowledgeable. He quickly repaired the cracked screen on my iPhone 14 and made the process smooth and stress-free. Highly recommend his service!

From the owner: The Fix is a phone repair service located inside Walmart in Manchester, MO, offering comprehensive…read moredevice repair solutions. We specialize in: Key Services Repairs for smartphones, tablets, smartwatches, and gaming consoles Screen repairs Battery replacements Charging port fixes Water damage recovery Camera and software repairs Button replacements Unique Selling Points Same-day repair service Skilled technicians for all major brands Top-quality replacement parts Warranty-backed repairs Convenient location inside Walmart Transparent pricing Expert and precise device handling Additional Offerings Device protection accessories AKKO Phone Insurance Online appointment booking Our mission is to provide fast, reliable, and affordable repair services, helping customers quickly get back to their daily routines with minimal disruption. The Fix prioritizes customer satisfaction and aims to be a one-stop solution for device repair needs.

I was a loyal customer to a competing carrier for some 17 years. After terrible experiencing…read moreterrible network coverage outside of my house (including at work) I decided to throw in the towel and jump on board with AT&T. I was greeted by Oz, who helped us port over some 4 accounts and set us up with 6 new devices. Although the store had technically closed at 8pm, he stayed well past 10pm to ensure that we had everything transferred and set up. I felt terrible that we kept him that late, but he insisted that we push through. That is what I call dedication. We stopped by a week later and I was greeted by another individual who took care of our issues (i.e. billing questions & accessory problems). He was incredibly patient with me and walked through all the processes to ensure that I understood what was going on and that there wouldn't be any problems down the line. I couldn't have been more grateful. I had to dock a star off the review because of wait time. There was a day where I waited nearly 45 minutes to meet with a representative and have heard of others complaining of the same. I suggest that you schedule an appointment prior to visiting. Thank you to the reps for taking great care of me and family! I appreciate the positive experience and will continue to come back. :]

Set appointment with salesperson to come into store on Tuesday, August 4th at 4PM. Upon arrival was…read moreadvised salesperson was at lunch and would not return for 15 minutes. Louis D. assited me and was very helpful. Placed an order for an iPhone 17Pro and was advised it would arrive in one to two business days and that I would received email updates on the order status. It is Saturday morning, August 8th and I have not received my phone or any email updates. Fed-Ex tracking has not provided a delivery status update since Wednesday, August 5th at 7:35 AM. I have contacted the Ellisville store twice and been advised that no one can explain why no email updates have been provided. The only help received is advice to just keep checking with Fed-Ex regarding delivery status. At this point my new phone appears to be lost in shipment with no one at the Ellisville store able to assist me.

Came here worth my son to purchase an inexpensive Samsung phone since the screen went out on his…read morelast one. No other customers in the store so we were greeted immediately. I wanted a phone available at the store and was lucky to purchase the last one of what we wanted. Our was a smooth and quick process. I forgot the name of the sales associate but he was very friendly and held great conversation with me and my son. Likely one of the smoothest transactions I've had at a phone store. I like this location better than the one down the street due to the location. Easier to get in and out and the inside layout is great.

This is my first review of anything on Yelp…read more DO NOT WORK WITH MIKE - I came in for new phone - he said i couldn't trade in my phone, gave me 2 phone numbers and 2 payments without my knowledge. Went in to fix things and it took 2 different 1-2 hour visits to fix, staff was less than enthusiastic to help with something their coworker messed up. Miserable.