Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

Absolutely impressed with  Phone Factory - St. Charles…read more They fixed my iPhone 17 Pro Max screen in just 15 minutes. Fast, professional, honest, and the quality was excellent. Highly recommend!

My screen stopped working after getting cracked. I dropped by and presto, I had a working phone in…read morean hour. The very affordable price (compared to others) and quick, quality service created great value for me. Thank you Phone Factory team!

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

Do NOT under any circumstances take your phone here for repair. Took an iPhone here that had a…read morecracked screen. Literally two months later the screen went black and wouldn't show any signs of life. After taking it to Apple for inspection, they told me this store damaged the inside while repairing the screen. I took it back to the store and they tried to charge me again to repair what they damaged. If you have an iPhone, DO NOT TAKE IT HERE.

Sam's is a great place to take your cell phone for repair or service. The lady running the store…read moreis exceptional, she is courteous and knowledgeable. It is hidden in the middle of the small shopping center between McDonalds and the gasoline/fast mart station. It is also very well equipped with accessories and great deals on phones, etc. Try them and you will be pleasantly surprised!

They lied about the price! They told me $580 to fix the screen of my laptop, which I agreed. Then…read morelaid down another $180 in taxes that I was NEVER told about. Fuck these guys.

I cracked my iPhone glass at 1:45PM this afternoon. I went online to…read morehttp://www.phxphonesavers.com/, made an appointment for this afternoon and Dave from Phone Savers drove to my house and had it replaced by 4:12PM. Dave was fast, extremely polite, very professional and friendly and the service was less expensive than the bigger brick and mortar chains I had used before. I highly recommend Dave and his team to replace any cracked phone glass. If I crack my screen again, I'll definitely set another appointment right from the website for them to come to me. They make it so easy! Thank you!

They fixed our iPad screen for a decent price and quick turn around. We would go here again for…read moreanother repair if needed.

I love my IPhone 13 Pro Max so much but there was so many things wrong with it. I got a new…read morebattery, the back glass repaired, the camera and the camera lens repaired and my phone is literally perfect I'm so happy. The workers were super nice, there was one in specific, I don't know his name, but he was great, very reassuring and even threw me a couple deals. I think it was the owner. Would recommend. They are pretty damn quick too. I don't know why yelp reviews aren't great because it doesn't accurately show how good of a place this is!

They fixing my Xbox serious S HDMI port in two hours all other Store I checked they took a day or…read moretwo days to fix it

Update review based on getting a 2nd opinion on a water damaged device…read more Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts.

Past experience here has been great. But something is very wrong right now. I hope everyone there…read moreis okay.\n They ordered a part for me and said I could come in anytime to have it fixed but the door is locked. No one is answering the phone and Google says it is permanently closed.

Awesomeness place friendly staff great service..got my phone case fixed $170 it's nice to see the…read morescreen fixed ..and see the phone again...thank you for the fast service ...I appreciate it......

Was in in about in 20 minutes for a broken screen. They had way more inventory than other places i…read morecalled. Thanks so much for your help. Will definitely go back when I have the need