I needed a light bulb and from my last visit to the location on Watson I knew Batteries Plus…read morepossibly carried what I needed. I stopped in the Ritz center location as it was closer to where I was running errands. The parking lot is a little odd now with QT right next door, but I found a spot close to the entrance, and it was not a big deal. I was greeted promptly on entry, and I explained what I needed. Kobee was helpful and since they didn't have an exact match in the LED I wanted he indicated I could return or exchange. I was being nosy and asked if this store was associated with the one on Watson. He said his store was a corporate store and the Watson store was a Franchise. Either way, both stores were bright and clean, very helpful employees and had lots of other items beyond batteries, I guess that is the plus!

Great place to shop. They're always very helpful. I go to…read morethe one in South County. They always have specials on batteries and flashlights, all kinds of other accessories.

They were very professional and fast with handling my problem. IPhone X had problem with ear…read morespeaker. It was repaired within a hour and I was very happy about that.

My phone had been giving me trouble for a while, and I'd tried to fix it myself with no success. I…read morewalked into iWorld after seeing their sign on the street. Moose was behind the counter and he was very helpful. He explained the issue to me and got it taken care of in a short amount of time for a fair price. Then, he went above and beyond by coming out of the store to help me with my car's bluetooth. I'm just glad to have my phone working properly again, thanks to these guys.

Abraham helped us get my husband a new phone today and he is just a great guy! Immediately…read morebefriended is and gave us a great deal. He tested the phone for us, made sure we were completely happy and set us completely up for success. When I went to the AT&T store for a new SIM card and to get my phone attached to my old number, the salesman at the store was impressed at how well we were taken care of the quality of the phone we bought. I highly recommend this store and this wonderful man Abraham!

I had a great experience at The Fix (inside Walmart)! Mohammad was incredibly kind, helpful, and…read moreknowledgeable. He quickly repaired the cracked screen on my iPhone 14 and made the process smooth and stress-free. Highly recommend his service!

If I could provide six stars I would…read more We have used iMacs for 20+ years. Apple stopped offering the 27" iMac several years, much to my disappointment. I've been reluctant to switch, but thanks to Jim and the Mac HQ team, we now have a MacBook Air and I'm typing this review on my lap sitting on the sofa. I'm using this MacBook all over, getting small things done when I'm ready, in comfort (not that computer desk is that uncomfortable...). We had a few considerations to think through w/r/t a large Photos library and more. Jim was both patient and helpful, working with me to get the configuration on the MacBook that we have. It took me several phone calls to work through, but we did it! It was a special order, and a couple weeks later it arrived. After a call with Braiden, he worked through moving the large libraries onto the MacBook and he even merged them. When I picked it up, I had a few additional questions, and Braiden was patient and helpful working me through it all. Along the way, Bailey, Sean and Gage also provided help, in person and on the phone. All, THANK YOU!! Life is better away from screens, to be sure, and yet, screens help us do fun and interesting, and often necessary things... and this MacBook is a great way for me to get things done. Thank you, Mac HQ... and your New Computer For Life (NCFL) program!!!

I'm a believer! To…read moregive you the backstory: I have a like new 2019 MacBook Pro that I've had since 2021 and have had very few issues with, if any. I've been running beta updates on it and noticed Microsoft word was acting funny. I called the Apple hotline and they suggested I uninstall the beta software and bring it back to where it was. I had difficulty so I made an appt for the Apple Store. Let me preface this next piece that I only came in for Microsoft word. The Apple Store said they ran some tests, weren't able to get it to power back on and I'd need to some piece replaced that would cost $800. I made a split decision and said no and contacted the MacHeadQuarters that same day. I called as I was getting in the car to explain my issue and see what time they close. The man I spoke with on the phone said it would be a $99.00 fee but it would go forwards the computer should there be a charge to fix it. From what I explained, he seemed hopeful they could fix it. They close at 7 and I made it at 6:53! Unfortunately, the man behind the counter wasn't the same person I spoke with on the phone. Regardless, he couldn't have been more courteous and polite, despite it being so close to closing. I apologized profusely for being "that person" but he understood. He got my info and said he'd be in touch. While I was quoted for it being done by Friday at the earliest, I was contacted the next day (for reference, I dropped jt off Monday, 2/09) and they said it was available for pickup at NO CHARGE. I was in disbelief. I don't know who was more happy: me or my wallet! Here's what I loved about this whole process: -They were thorough from start to finish (sent me texts on what the issue was, where they were at, and the time table) -Everyone was courteous. Not once did anyone ever shun me for any of my questions or make me feel silly. Best of all, no one tried to upsell me like a certain store did because they tried to say my model was outdated... yeah, ok, pal. It's running, fine! -they charge a fraction of the cost and still do quality work if not better. The fact that they (MacHeadQuarters) solved the problem in 1 day and you had a STORE full of people hired specifically to fix issues and you still couldn't do it (I'm pointing to you, Apple Store) tells me everything i need to know. Thank you, MacHeadQuarters!

The experience I have with cell phones is uncommon given my sensory issues and poor self advocacy -…read morebut I did effectively make known and have repeated back two of my main points of cord length and hidden volume controls. Mike P is the name on the receipt and while he did level with me and curb most of the sales jargon and actually compare and contrast available phones with me he did flat out misinform me of those two main issues. it was expressed that the phone ha comes standard with a 6ft cord and that there are no known volume controls when in fact that rage inducing caveat comes built in! I don't even know what steps I could or should take given I paid money and walked out with not entirely what I asked for. the secret enforced mommy daddy controls over MY VOLUME ON MY HARDWARE was ultimately the deciding factor for a device for me and now I'm stuck paying almost $1000 for yet another device I ultimately do not want.

Excellent service, helpful, know staff. Great experience getting a new phone. Would highly…read morerecommend this place when you need a new phone or technical assistance.

Great group of staff; went out of their way to meet our needs; we did a modest system but they…read moretreated us as if we were spending lots for a fancy system. Dwayne was wonderful!

In spring 2013 I had MFP work on a whole-house network and speaker job which came in around $7,000…read more Among the things they did for me were installation of tv mounts, speakers, and a media cabinet. Their poor communication with my electrical subs cost me an additional $2,500 dollars in charges. Adding insult to injury, the display in my family tv-room has a gaggle of wires exposed all of which are too short for my $300 mount to even work. Because the wires were all too short I can't even pull-out/extend the mount as designed. I asked Dwayne if he'd come back to address the too-short wires on 12/11/13 and have as yet never received a response. A company who doesn't respect the small-er jobs is not likely to respect any jobs.

They were very professional and fair!!!! I recommend them 100%. Had problems with one of my iPhones…read moreand they were very help and corrected it.