I was driving from Chicago to St. Louis. My phone would not work for navigation. I met a kind man…read moreand his family in a gas station and they took me here to get help. They fixed my phone in 5 or 10 seconds and did not charge me. I'm so mad I didn't not get either one of their names. I would not hesitate to come to this store for any work or products! I tool a picture so I wouldn't forget to post this. Thank you all!!!

A couple of weeks ago, I had need to replace my wife's phone which had failed. I contacted ABC and…read morewas impressed by the response I received on the phone so I went to the store to explore new phone options. I was very impressed by the way the store employees engaged me and helped me make my decision. They even transferred all the data from the old phone to the new one which was very helpful. The next day we had an issue with a portion of transfer which I needed help with. They were very helpful and spent a lot of time with me. Bottom line is that I engaged 3 different store employees during this transaction. All were very knowledgeable, friendly, and helpful. I highly recommend ABC Wireless

Dave and his workers are excellent service providers and very nice people to do business with.read more

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

They were so fast and helpful. My phone camera glass was cracked and I wanted to avoid any further…read moredamage to my phone due to debris and potential water damage. I was able to walk in and be serviced very quickly. I will recommend this to anyone who asks!

My Dad and I dropped in on a Tuesday morning. He needed a new iPhone. With Clayton's help we…read moresettled on an iPhone 15 Pro and it took a bit to get the new phone updated and the info transferred over to the old one. We were there for a while but other than that it was a pretty painless experience. I have had some terrible experiences in the last couple of years at other stores so this was a refreshing change of pace!

I had an absolutely fantastic experience with Brock at the AT&T store. From the moment I walked in,…read morehe greeted me with a warm and friendly smile, making me feel instantly welcome. Not only was he incredibly knowledgeable about the products and services AT&T offers, but he also took the time to listen to my needs and preferences. Brock went above and beyond to ensure that I got the best possible plan and device for my specific requirements. He patiently explained all the features and benefits, making sure I fully understood everything. His attention to detail and dedication to customer satisfaction were truly impressive. Throughout the entire process, Brock displayed a high level of professionalism and courtesy. He was patient with my questions and never once made me feel rushed or pressured. It's clear that he genuinely cares about his customers and wants to provide them with the best experience possible. Thanks to Brock, I walked out of the AT&T store with a smile on my face and complete confidence in my new plan and device. His exceptional customer service and expertise have made me a loyal AT&T customer, and I will definitely recommend him to friends and family. Brock is a true asset to the AT&T team, and I couldn't be happier with my experience. Also Brock loves cats, which is his best quality.

Awesome staff. Quick and respectful. Very knowledgeable. Central location. Outstanding service.read more

The employees are wonderful and are patient with assisting ALL AGES and not just the college age-…read moreyoung folks(see my review of the Richmond Heights location). I would love to see the exterior updated and more employees to assist when it does get crowded. This is a very spacious location in the Central West End (prestigious tourist area) with Drs, Scientist and other high end professionals including students from Washington University/St. Louis University amongst the locals. So, it bewildering why this location hasn't been updated yet. I understand the store was recently burglarized so that should definitely be more incentive to upgrade so the location appears better.

They were very professional and fast with handling my problem. IPhone X had problem with ear…read morespeaker. It was repaired within a hour and I was very happy about that.

My phone had been giving me trouble for a while, and I'd tried to fix it myself with no success. I…read morewalked into iWorld after seeing their sign on the street. Moose was behind the counter and he was very helpful. He explained the issue to me and got it taken care of in a short amount of time for a fair price. Then, he went above and beyond by coming out of the store to help me with my car's bluetooth. I'm just glad to have my phone working properly again, thanks to these guys.

Dreadful "customer service ". You can only speak to AI and not a living breathing person. I changed…read morefrom ATT to spectrum huge mistake. ATT was a picnic compared to spectrum. HOW TO IMPROVE? PUT A PERSON ON THE PHONE!

PLEASE DO NOT GO WITH THIS COMPANY UNLESS YOU LIKE BEING SCREWED OUT OF YOUR MONEY. TAKE IT FROM…read moreANOTHER PERSON THAT HAS BEEN SCREWED FROM THIS PROVIDer. THEY ARE SCAMMERS. If I could destroy spectrum I would. They sent me a used phone when I bought a new one. It was locked with pin number. I was sent to office to another office then back to the 1st office and on and on. I received a locked phone, called to get it unlocked but spectrum personnel insisted they get a new out immediately. I did not want it and protested. But having cancer I didn't feel like arguing. They bullied me into accepting it. So I got the phone that supposed to work but it didn't WORK EITHER. BATTERIES PLUS THE NEW CONTRACTED FIXER FROM SAMSUNG WOULDN'T FIX IT either EVEN THOUGHT THE 2ND PHONE WAS NOT RIGHT. It would not accept the SIM card. So the repair man said I'd have to pay $200 to repair a BRAND NEW PHONE! I GOT VERY SICK the next day. Went to hospital. Was in a coma 3 mths. I OFFERED TO PROVE IT. Got out end of Sept. By then 14 days turn around was up. I appealed and they took back the phone. Now here's where they get you via a scam. They tell you to send it back. NOW THEY HAVE THE PHONE AND YOUR MONEY. THEY MAKE YOU PAY THE TOTAL AND WILL NOT BREAK IT UP OR THEY SHUT YOUR PHONE OFF. I did but according to them I sent back the wrong phone. The phone they forced me to pay for or they would shut off my phone that I needed so badly because of Dr's calling me for the three of us. My HUSBAND has end stage Parkinson, my daughter has a trach, lives off oxygen and is downs syndrome. Spectrum people are parrots who just spit out policy and procedure even though these issues will be resolved to their satisfaction. You pay for the phone, send it back, they don't refund it and you can't get it back if you want it and you just have them $1200 for a phone they won't give you back. Or refund you. B@stards. At first they would give me half back but then a higher authority decided I would get $100 credit based on their rules and procedures. It's all set up to go in their favor because they tell you if it has no scratches or anything wrong with it is how they decide to refund you. The returned phone was still in the box and complete yet, spectrum says it has scratches and was the wrong phone. This is total bullshit! I never wanted the Damn phone. They don't care if you've been sick and ridiculed about my hospital stay. They made fun of me having cancer. Now I just get no phone not even half my money back. These people are the ultimate scammers. I've been with them and the previous companies that owned this company 33 years. Since they've been doing cable and I could get it where it lived. They just don't care about your loyalty nor your payments being on time every month. They are so big now they think they can't be took down. Based on what I'm seeing here, they're are thousands who are disgruntled. I am looking for another cable company and another phone company once I finish paying if the phones I have had to last to be fixed. Every phone they've sent me has had to be fixed. I've had to pay for them to be factory reset a number of times now because they just are pure junk. These I could have bought on Amazon and they would have worked for a lot less. Fool that I am and having cancer brain I did not think about it. I won't make that mistake again. If people keep spectrum eventually they will scam you to. They are a dirty monopoly. I thought tmobile was bad. They could use lessons from spectrum on how to scam. I won't ever buy another phone or other electronics from another phone company. I pray that every one else abandons spectrum as fast as they can and this company goes belly up. I hope to live to see them fail miserably. They are crued and evil and the customer is no longer right. Spectrum is. Here's another thing. They discriminated against me because of the color of my skin. They enjoyed it also. One girl flat out said I was the wrong color. Now that the majority of people are black that works for spectrum., white people are treated shitty. You will never get a decent review or refund. You will be scammed and screwed. Once I have the phones paid off I will leave them. Spectrum needs a wake up call. I'm just the person to see it happen. SPECTRUM EMPLOYEES ARE CRIMINAL AND ARE ALL TO HAPPY TO KEEP YOUR MONEY AND THE PHONE EVERY Thing. I got English speaking employees finally and they are ruthless. So much brainwashing. Spectrum is the worst phone company ever. Cheryl

We were helped by Karlos and Emmanuel. Both were super friendly. Karlos had suggested way to save…read moreus $ each month. Emmanuel had great patience and knowledge of IPhones. We bought a new one and transferred from old phones to new ones. We had WiFi challenges at our house that slowed us down, but Emmanuel hooked us up in an hour or two. So far the signal is exactly the same as we had with AT&T, but at a deep discount over what we had been paying. We are happy we made the transition!

Don't use CONSUMER CELLULAR…read more This company accept my business on a Friday and canceled it WITHOUT notice the following Monday. When I called them Monday morning they would not tell me why my service was canceled.