Had problems with Fitbit app, took to Phone Zone and they were able to get resolved. Recommend them…read morefor your phone and tablet repair.

I was looking to get my phone repaired due to it not accepting a charger! I called and was able to…read morespeak with a technician they said to bring it on in. After about 5 minutes I was in and out of the store luckily it was just some derby logged in the charging port! I will bring my phone back for future repairs.

I did not have high expectations going in here as you see those shady places in the mall etc…read more. The gentleman behind the counter was professional and they obviously have been doing this for a long time. My phone screen was toast and I needed to get some info off of it. He offered to let me use a screen for $50 and get all my info off to my new phone and then he would just put the broken screen back. Considering the cost of a new screen is 300, this was good news. I spent a good hour or more trying to get some encrypted info off my phone. I needed to do more research but the technician was with me all the way. He gave me time to do what I needed to do and helped me troubleshoot what I needed to with no stress or pushiness which made a stressful situation a lot less hectic. I knew fixing my phone would be expensive as phones are crazy expensive these days so it is just the way things are. TLDR Price might hurt, as tech is expensive, but your device will be fixed by a professional with a good attitude. If you have to spend it, come here.

First off the people there are incredibly stupid and incredibly rude and they all did not know what…read morethey were doing. They did not know how to do their job. I asked over the phone 3-4 times if they could do something with the invoice and I was told yes. But the 2 times I went in I was told no both times. And the 2nd time the "district manager" (who looked like a rainbow and a goth girl had an oopsie poopsie and 9 months later she came) I think her name is Tracy, said never to come here again and she had a lot of attitude. The actual repair was terrible and had a bulge in my phone back glass from the seal being on wrong. So my phone isn't waterproof. And price wise terrible. I was at first told 230 and then it became 250+tax and Apple, who only takes an hour whereas they took 3 hours, charges 159+tax for the same job and they do it properly. Overall f*ck that place, F*ck Tracy, and F*ck Tracy's parents for birthing such a disgrace. UPDATE: Now my screen randomly has developed 2 black spots 3 days after this repair. Don't come here UPDATE: After Complaining and making a Case with Ubreakifix I was told to wait for a "Case manager" to call me, so I got the call and when I told her everything she basically told me that we're not doing sh*t to cover for my screen, and then when I expressed that I wanted to get the bulge repaired somewhere else (because obviously why the f*ck would I get my phone repaired again after they broke my screen and messed up the adhesive) she changed her attitude and started bi*ching at me, telling me that she would cancel the case. So now I am currently now waiting for their "Resolutions Manager" to tell me what they can do, also when I asked what they were going to do about her behavior and attitude, she told me in corporate terms she is getting a slap on the wrist and she is still keeping her job. Moral of the story, don't go to Ubreakifix unless you wanna get f*cked up the a*s. UPDATE: I ended up getting my phone fixed at the Apple Store. And after I had gotten it fixed, I received a call from Ubreakifix, and she started explaining what their investigation concluded and she even had the audacity to tell me that the adhesive was not going to affect the waterproof abilities, and she also explained it as if I was the one in the wrong and left out all the parts where they were being rude, and how Tracy was being a bi*ch. They obviously were not going to say that she was wrong even though she very clearly was, so I told her to stop and then told her "I got it fixed at Apple, so you know what, she can go f*ck herself, and you can go f*ck yourself" Once again, Don't come here unless you wanna get f*cked. On a different note, The Apple Store in west county not only fixed the screen, they even fixed up the seal for me.

Great service, reasonable prices and very dependable . They are quick and reliable.read more

My cell phone battery would not hold a charge and the battery health on my settings said it was…read moreseriously degraded. Getting a new cell phone wasn't an option, so I decided to try Dr. Fix It and I am very pleased with the result! Dr. Fixit replaced the battery in my IPhone 6s for a very reasonable cost and in a very timely manner. He is very personable, knowledgeable and professional. Dr. Fixit did a great job. The process was convenient and so easy! He also offered to recycle my old battery, so I didn't have to worry about it. My battery health is now 100%. I'm really glad Dr. Fixit was able to replace my battery for a fraction of what it would've cost to replace the phone.

Wow! My son did something mysterious and ultimately bad to his iPhone, probably drooped something…read moreon it. Anyway, the screen would flash then go blank. Not super useful. I REALLY did not want to buy a new one, but was almost resigned to it, fearing it was water damaged. I thought we'd at least get a repair person's opinion. A lot of reviews I read of other shops said they'd been charged a LOT for diagnosing the problem and I was not interested in that. I came across the Yelp page for The Phone Doctor in Kirkwood and it sounded like they offered diagnostics for free. I made an appointment (easily done through their website) and went into the shop. Parking on that Saturday afternoon was super easy with plenty of space in the free lot behind their building and even several spaces on Jefferson just adjacent. I handed the phone over the counter and before it was out of my hand the technician said, "Needs a new screen." I was skeptical, but a second tech looked over his shoulder and agreed. They quoted me $125 and 15 minutes, I said, "Deal!" I was out the door with a working phone in about 10 minutes, in which time I ordered a heavy duty case so we don't end up repeat customers too soon. Could not be happier!

Now the 3rd time I have come for service at the phone doctor. Between my son and I, we seem to…read morealways have a broken phone every 6-8 months (screen, battery, charger). Always helpful, always friendly, very reasonable prices and quick to complete service. They are awesome and my go to company for all our cell phone repairs.

Service was excellent. Everyone in there was friendly. They kept me up-to-date on my phone, even…read morethough they were very busy. Everyone was waited on as they walked in the door. I

Dishonest took apart my phone and tied to extort more money…read morethan they'd quoted. I could trade the room and said I'll find a different place. When thry gave me the pieces all taken apart, they claimed it was all there. When I walked out, I saw that they'd kept the critical part, I walked back in, and their behavior was so dishonest, menacing, mocking and I saw it was truly not worth fighting with them. Lesson learned. All my pics are lost. New $200 refurbished phone ..total loss.

I cracked my iPhone glass at 1:45PM this afternoon. I went online to…read morehttp://www.phxphonesavers.com/, made an appointment for this afternoon and Dave from Phone Savers drove to my house and had it replaced by 4:12PM. Dave was fast, extremely polite, very professional and friendly and the service was less expensive than the bigger brick and mortar chains I had used before. I highly recommend Dave and his team to replace any cracked phone glass. If I crack my screen again, I'll definitely set another appointment right from the website for them to come to me. They make it so easy! Thank you!

They fixed our iPad screen for a decent price and quick turn around. We would go here again for…read moreanother repair if needed.

Update review based on getting a 2nd opinion on a water damaged device…read more Last year after my iPad Pro was water damaged I took it to mobile device doctors and they looked at it and accessed it could not be fixed. A year later I figured it was worth a 2nd opinion from a 5-Star rated company before purchasing a new one. The 5-star company was no only able to repair the screen issue but ID'd that the previous service rep (Mobile Device Doctor in this case) put a service sticker with the wrong type of iPad (2nd gen vs 3rd gen which makes a big difference) and more importantly why I am leaving this review is some internal parts were not put back into the iPad (ie board covers). Whether this was intentional (integrity issue) or unintentional (sloppy work), want to make sure the public is aware. I've give the company an opportunity to rectify the issue by issuing a full refund for the service and deem what they think is fair for leaving out internal parts.

Past experience here has been great. But something is very wrong right now. I hope everyone there…read moreis okay.\n They ordered a part for me and said I could come in anytime to have it fixed but the door is locked. No one is answering the phone and Google says it is permanently closed.

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

Do NOT under any circumstances take your phone here for repair. Took an iPhone here that had a…read morecracked screen. Literally two months later the screen went black and wouldn't show any signs of life. After taking it to Apple for inspection, they told me this store damaged the inside while repairing the screen. I took it back to the store and they tried to charge me again to repair what they damaged. If you have an iPhone, DO NOT TAKE IT HERE.

Super easy and fast online ordering and in store pick up when you know what you need…read more Very knowledgeable, polite and friendly experts in store when you need more support. Sure big box stores may save you a few cents, Amazon may even save you a few dimes but neither provide the energy this team does. Recharge today at Batteries Plus.

Per Frank M, I went into the store for my 3rd time on 11.16.2023. The store manager was not in, a…read morestore manager from a different location (Adam) was there. He told me there is nothing they can do other than offer me another battery which I have already said that I will not accept. Why would I want another horrible product? I have now taken off work 3 times to take care of this and am still out the $118. Why did Frank M have me travel to the store again just to receive same outcome as first 2 times?

Switching from one carrier to another can be challenging but AT&T made it so easy…read more I came here with my boys to get their phone switched and the person that assisted us (I can't recall his name) was really nice. No one was in the store when we arrived but it quickly became busy after. He was the only person there plus a trainee. He was patient with us as we were patient with him. His multitasking skills were amazing. While tending to us (we were idle waiting for the phone to update) he was able to listen to trainee assistant another customer with their issue. Others may find that annoying but I thought it was impressive. I still felt that my needs were addressed and I didn't feel rushed or skipped. Another reason why I'm happy we switched to AT&T The only bad thing (which is obviously not reflected in my rating) is the traffic. Don't come during rush hour because the parking lot and Manchester road is a mess.

Staff here is friendly, fast, and knowledgeable, especially Rich. I would definitely recommend…read morethis location to everyone!