Thankful that I only visit this Verizon store when dropping off old phones to complete upgrade…read moretrades. I'm old school and like to know that my traded in devices are received by a Verizon colleague. Longer than anticipated wait, multiple customers engaged with colleagues through the duration of my visit (approximately 30 minutes). Two colleagues working in front of customers but not engaging customers; this is not a good look when customers are waiting. Colleagues seemed to break engagement with customers multiple times during their time in the store.

I took my 92 year old dad to the Polaris Verizon store to get a new iphone. Seven days later the…read morebattery/charger stopped working and his phone was nearly dead. I live out of state and couldn't help at this point. He went to the same Verizon store and they wouldn't help him and instead told him to take his brand new (phone purchased at that location) to an Apple store. He was confused and frustrated but finally managed to get to Apple, and they fixed his phone. My dad, who lives alone and has no land line, was left out in the cold with a bad phone by the same people whole were glad to take his money one week ago but weren't willing to switch phones or otherwise help. I wish we had just gone to the Apple store to get our phone.

Michael was awesome. Hard-working multitasking understanding empathetic person great worker great…read moreexperience.

Danny the manager of this store is great. Listened to my changing needs and set me up with a great…read more55+ home internet plan and 2 mobile phone plans. Got us two new 17e i-phones and saved me $90/mo over Spectrum

I was at the Spectrum location on Polaris Parkway strictly to return some old equipment after…read moreSpectrum had upgraded our account. The process of returning equipment was pretty smooth and painless. Better than just dropping it at the UPS store and hoping it gets back to Spectrum. No complaints.

I'd give zero stars if I could. 8 customers in store right now. 1 employee looking at a computer…read moremonitor. 2 hiding in back. Zero assistance. Get your internet, mobile and video service from a company that gives a shit about customers.

Went in for a phone upgrade, got galaxy ultra 26, and a smart watch. Service was good..read more

I would not recommend going to this location if you need help with anything. The manager, Jacob was…read moresuper unhelpful, rude and had zero consumer service skills. Truthfully one of the most unprofessional experiences I've had with AT&T.

I would NOT even give them a 1 star. They are OVERPRICED and do NOT fix anything. They charge you…read moreand say they fixed it and do NOT!!! The owner is a jerk and the man guy, Adam that works there is an embarrassment to the company working there as he is EXTREMELY over weight/fat! TERRIBLE place! NOT worth it.

This place was great! They replaced the screen on my iPad quickly (same day) and for a fair price…read more I called Apple prior to choosing Wireless Rx, and they quoted me $100 more, and 2 week repair time! Forget Apple and go here. There is no benefit to using Apple for repair service if you are out of the warranty period- these guys can do the same thing and they are meticulous. I'm very happy with the repair. Bonus; they offer a 1year warranty on their work.

Verizon referred me to UBreakifix for an IPAD screen replacement. Received a phone quote from the…read morePolaris Pkwy. location, took it in a few days later w/late AM drop-off & it was ready a few hours later. My screen was badly cracked & crushed to bits near the home key. These guys were great to work with & ended up finishing earlier than their original time quote. My IPAD works perfectly now! I will definitely recommend & use them again myself.

Screen was broken, black. The rep told me it was damaged inside and was too far gone to be…read morerepaired. Didn't try to sell me on any service, including their refurbished phones I inquired about. I went to the Apple store, they checked it out and said it was a broken screen, nothing else. In less than an hour, I walked away with a new screen and a perfectly running phone.

I took a class to learn about Apple Intelligence. I felt like the guy knew what he was talking…read moreabout and I learned a lot! I love that their classes are hands on. Bring your device or ask to borrow one of theirs for the class. Best of all they are free!

Excellent collection and spacious. Customer service is horrible. We were welcomed by front staff…read more Engineer who came to help was least interested in helping us. Spent over 30 mins and no result.

As of now, the phone that was "repaired" is non-operational and does not stay on for more than 2-3…read moreminutes at a time. I came in for an iphone screen repair and was told the same story as other reviews---a part was defective and some sensor isn't working. I believe I was scammed and I'm sure this "defective" sensor that is coming in 2-4 days, will only make it worse. IF the phone ends up working, I will change the review.

Don't waste your time!…read more I was very disappointed as this company had great Google reviews. My son's playstation had suddenly quit working. He dropped it off before they closed and they told him it would be ready within 24-48 hours. They called the next morning and said it's ready to go. My son being super excited drove up there, brought it home and.....it didn't work. He went straight back up there and they said to leave it and they would take another look. Again, they call him, he goes up there, brings it home: this time it works for an hour....then quits working. Sorry, but their quality of work is trash. I paid $65 and the problem was never fixed. He bought another playstation from one of his friends. If you can't get it right after 2 tries, I don't believe you deserve a 3rd.