Made an online appointment through their site for an iphone screen replacement for last Friday…read moremorning at 10:30. I received a text back confirming that they "had the screen" and quoted the price. When I arrived and verified with "Nate" that I was there for the scheduled appointment, I was told that "oh no, the techs don't get in UNTIL 11:30 to do the repair". I'm sorry, what?? What type of business schedules a repair for an hour before their employee arrives. Needless to say I was not waiting around for a solid hour and then likely another hour for the tech to actually show up for his job and do the repair. Additionally, Nate didn't really see the problem with this at all and barely apologized.

Reasonably priced and quick-working. The hdmi port in my ps5 broke and they repaired it and had it…read moreback to me in 5 hours. Thanks for the help

Really impressed with the time shared to me in regards to repair for a reel to reel tape player…read more Owner, Emil(sp.?), has not worked on a reel/reel, yet did some research to suggest some possible fixes. I will attempt these suggestions this week and hope it fixes the r/r. If no go, Emil asked me to call him and possibly drop it off work at his store. Wireless Clique is most helpful and willing to spend time to make things right.

Courteous Quick and Affordable! Easy to find and explains clearly…read more Highly Recommend! Thank you so much!

Been going to them for over 16 years for watch battery replacement. Over the years I've noticed…read morethat the cost has more than doubled, but service kept declining. In my opinion, the problem Is that every time you go in there's new people behind the counter. They are not trained properly. Seems like they hate their job. One could not take off the back of my watch, told her the other person could, she said I'm not that person! One other time they could not get the front off the watch, said they did not have the right tool..really?. I have many watches for battery replacement, they would not entertain a bundled price. No longer my go to! Frank G

The customer service I have received has been awful. They…read morebroke my watch replacing a battery...and it has now been two weeks and they still haven't repaired it. The most frustrating part is their lack of communication and professionalism. The store in west Ashley is just awful & corporate support is poorly run. If you want to be called "Bubba"...or deal with an immature manager...go there

I am in Columbia SC and Lumos sold off to T-Mobile fiber. It has been impossible to pay my bill and…read morethey turned off my service. The many calls I made were answered by someone out of the country that did not understand me. They tore up my lawn to install the fiber so I am a bit stuck with them. I recommend NEVER engaging their service!!

I discovered on my bill I was paying for a device I had mailed back 9 months before after I had…read moreexchanged it for an upgrade I spoke with 2 specialists on the phone, they told me to go where I had bought the new one, they couldn't help me. The people at the shop were very rude, telling me how long she worked there as more important than getting a tracking number. Was finally told a phrase to use when calling the help desk, and 2 and a half hours later, I'm told on the phone that yes, it had been received but no one scanned it in. I had been polite and patient but did not receive that courtesy and had lots of head shaking, eye rolling,told to do my call outside. So rude-no help, but I stayed and finally will have the $1200 credited back to my account.

Came in the evening of Dec 23rd 2025 and was helped by a new rep named Brandon who was in training,…read morealong with his trainer James (who is basically a phone wizard). Both of them were patient, knowledgeable, and each took the time to explain everything clearly to me during my eSIM activation after a trip I had taken where my previous SIM card failed. James did a great job coaching without taking over, and Brandon handled things confidently as well. Hands down one of the best in-store Verizon experiences I've had. I've grown so accustomed to being pressure sold phones at typical phone stores in the past, but not here. These guys actually helped me to save money on my bill each month! This isn't your typical lazy/scammy phone store, hence the outstanding reviews in comparison to others in the area. Huge credit to both reps that helped me out.

James was extraordinarily helpful. We had multiple phones to…read moreturn in, upgrade, with some complications, etc. James was patient and very friendly. He made the process efficient and made sure we were able to take advantage of every deal and discount Available to us. We are very happy customers!

These folks are great. Very professional and responsive. I had a hardware issue in which the CPU…read morehad to be replaced. Cost was fair and reasonable. Pleasant experience.

They were quick, friendly, set up-front pricing expectations, and fixed our ipad problems. I highly…read morerecommend.

I came here on a hunch looking for a new band for my Apple Watch and they have a huge selection! I…read morechose one that had links and was a bit too long. They took out the links and helped me get the best fit! The prices were good too.

great service and fast they where very nice and amazing too and it's cheap too. I would 100%…read morerecommend

Always a Great Job, and Service Nick is one of the Best,…read morealong with Burton always Right about what they need to do

They did everything they promised and more. I bought a computer on Amazon and they transferred my…read morefiles and most programs.

Worst Customer Service Eating, Talking to colleagues while…read morewith customer. Rude, their way or the highway.

Went for an insurance claim and only one person ahead of me. Waited almost an hour. Guy that…read morechecked me in said I was next. He proceeded to do a bunch of nothing and talk with his coworkers. He finally came over to help me and it took him about 10 minutes to complete the process. He just made me wait on purpose. When I purchase my next phone it will NOT be at this store, he was just rude.