On Website, name of company is NW Cell Phone Dr. Centrally located downtown across the street from…read morethe Cherriots bus station. Called ahead earlier in day and talked to Kevin to schedule an appointment to repair my daughters broken Apple iPhone 6 plus front glass cover. $100 Repair was made same day in about 45 minutes. Kevin gave us a used protective case and glass protection without additional charge. I was very pleased how fast the repair was done and about $60 less then the estimated cost noted on the website. Now that's awesome service!

From the owner: We activate prepaid service for all major carriers.read more

My iPhone needed a new battery. I received a quick response from these guys regarding cost and how…read morelong it would take which was accurate. In fact it cost less than I was told it would! They were friendly, helpful, and did a great job! Would recommend this shop!

They were very helpful when I messaged them on Yelp and performed the cleaning for no charge! I'll…read moredefinitely go back if I need any phone repairs or accessories.

It's a terrible service and even worst accountability. I have been with metro for years and the…read moreservice and data have gotten worst. I have gotten continuously bad service from constant drop calls to losing all my service all together, even with my bill paid up, I will still lose service, signals all the time. Their phones are bottom shelf in a way as they defect real fast and then the company will try to blame it on you and make u pay a deductible on a phone that was factory defective. Hope my picture will help to prove how terrible they services are..

Odd place, no inventory, nothing to 'walk out with today' every phone I wanted to check out when I…read moreswitched was out of stock. Also quite odd how the store jas almost no demo models. I ended up driving on my way home to a full size store to get my galaxy phone and switch over. I would advise to bypass thos place and go to a full size store and not have to deal with the waste of a trip. If you have to stop by call amd ask about any inventory questions ahead of time. I also saw many bad Google reviews about fraud and employees that left the company calling out their actions at the store. I would say avoid if all possible and get to a better reviewed store. I normally don't review non food places, bit this call out needed to be said as they dont have many reviews here in yelp. Check out the Google or Google maps reviews of this place to get a better idea of what you're getting into. Drive on by!

I went into the Cricket store today to re-activate my broadband as I am now at a place that doesn't…read moreoffer regular broadband. My sales experience with the lady at the counter was fine but she forgot to give me one grand piece of advice. How to activate the damn thing. I pulled my hair out for TWO HOURS trying to figure it out before calling the hotline and having the tech guide me through it. In the future, I'd strongly suggest letting people know how to connect and not just throwing the device at them and saying it should work now.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Woodburn store today.

Sorry I don't have a name, we'll just call him the smarty pants with glasses. Took my 13yr old…read moredaughter daughter in here to get a screen replaced on her phone. After asking my permission first he commenced to roast her for breaking her screen , and mad sure she said a proud thank you to me as I was paying for it. I've dealt with this gentleman before, it's always been like dinner and a show. I drove from deep Camas, passing five other cell phone repair places specifically to interact with this human being. So if you want fast reasonably priced high-quality work with a touch of smarmy coparent, this is your spot. You can opt out of the coparent aspects, but it is pretty hilarious.

Horrible experience got a screen replaced and it broke within two days then they made us pay for…read moreanother one

Helped me out and was able to replace the broken screen on my phone the day I called in. Thank you!read more

Super quick turnaround, a couple hours. Better price cracked screen repair than others I called…read more Very friendly helpful staff. Would definitely come back.

I had my phone repaired at this uBreakiFix location under the manufacturer warranty in September…read more2024. Within a few months, the screen developed a bleed issue with a black dot showing. I brought it back for service under the store one-year repaired product warranty. From the start, the employee was dismissive and refused to honor the warranty, claiming the phone had physical damage and looked like it had been dropped. However, the bezel, display, and back were in pristine condition--no cracks, dents, or scratches whatsoever. No signs of dropping or damage. I asked him to point out the alleged damage, but he refused and just kept repeating that it was "damaged" and would not be repaired under warranty. I then spoke with the manager, who admitted there was in fact no physical damage, but still refused service claiming that screen bleed itself is considered physical damage. When I asked how they could determine the cause without running diagnostics, he simply informed me thats their policy. I requested to see where in the warranty terms it said that screen bleed is excluded, and he admitted he hadn't seen the terms in a long time and that I'd have to go online to find them myself. I took my phone to another nearby uBreakiFix location, where they fixed it immediately--no questions asked. This store's inconsistent warranty policies, lack of transparency, and unwillingness to stand behind their own repairs make it a place I would not trust again. While they did fine with the initial manufacturer warranty repair, it seemed they'd say anything to get out a store warranty repair. I can not recommend this location because they don't seem to care about customer support or honoring their commitments.

They charged me 80$ to fix stick drift on an xbox controller that still had warranty through xbox…read more should've been free

Had a very hostile experience with Adrian. He was very rude and kept glaring at me as if I was a…read morecrook. Very unpleasant experience and for this reason I will be leaving Verizon and not associating myself with this location.

Historically I dread going into a Verizon store. Adriel was helpful and kind. He helped us get the…read morenew phone set up and trained us on how to use it. I'm thankful he was at the store!

Stopped in this AT&T store because my Samsung phone kept crashing and I couldn't make calls or open…read moreany apps. I had investigated online from my iPad, but the recommended fix wasn't working. The rep here couldn't help me, and didn't really even try. Just said he didn't know about the issue. OK, but maybe do a search and try to help or offer some suggestions. while there, he did tell me about an upgrade program that Samsung was offering for trade- ins. Since this store is not in my area, I decided to do some research then visit a location closer to my home where I can build a relationship with the rep so that if there are any issues, they will be helpful. BTW, I've been an AT&T customer since the first cell phone came out! So easily 32 years!

Service was great went in the get a new phone and staff was helpful I would highly recommend going…read morein if you want well trained staff to help you

This store is pretty amazing to its customers. Special nod to Rudy. Seem less transfer of all my…read morephones from the two biggest carriers. Knowledgeable and competent staff. Hesitant to say much or these folks will be regional managers. Thanks for all your help Cricket.

Very helpful service! I brought in my own phone that I got from rent a center so I can make…read morepayments on a phone , a Samsung Galaxy Note 4, and it needed to get configured to work on cricket service. Very fast and friendly service.