Got my sons iPad screen fixed today! Dropped it off & picked it up the same day. Salwan was great,…read morethanks for the help!

This place is awesome, they fixed my Samsung phone screen it's an older model but they took care…read moreof it. Alexa is very helpful, even helped me with cleaning up my phone and making it faster. Thank you again.

Would definitely recommend this place to problem solve and fix a broken cell. Sam was excellent,…read moregreat customer service skills, very knowledgeable and professional. We walked away with a working phone versus having to buy a new one. He fixed the iPhone XR so it looks and works like new. Great job Sam!

I was brought my Iphone 13 here because my phone screen was glitching and not working and was told…read morethey can fix the lcd. I was asked to pay 242$ & was not advised that the parts here are not even original first of all. Second of all they do not even let you know there is no refunds before purchasing. The phone was returned worse that how It was & now My screen goes black & freezes. I keep taking the phone back & inidians refuse to fix the phone and refund me. And no the phone was no dropped or damaged since the repair . A complete waste of money & time. Your better off going to apple store where they can use original parts, give you a free diagnostic review to tell you whats wrong & at least its actually good work which will not cost you 242$. This place is horrible, do yourself a favor and do NOT come here unless you wanna waste your money & leave with a phone that still does not work.

I got a phone call from my stepdad telling me to meet him at the phone store. I mean... nothing…read moresays love like a new iPhone. Sure, the guy married my mom, but getting me a phone line? Now that's commitment. He's such a sweetheart.Turns out it was way cheaper for all three of us to switch to AT&T . We were paying almost $300 with Spectrum, and now we've got a whole package deal that saves us so much money. I got my phone line for under $50, after three years, . Today's surprise upgrade was definitely not on my radar, but somehow I walked out with a brand new phone and a better deal. Life is funny like that -- you truly never know what it's going to hand you. Feeling grateful and very spoiled today.

Ernesto helped me out and made sure I got the best discount available…read more I'm always in and out at this location. Spacious location with a large selection of accessories.

Not enough employees to help customers therefore equaling poor customer service and long wait timesread more

Julie did such an amazing job with our service we got 5 phones for our family and we got a really…read moregood deal for everything pleaseeee come visit Julie

Let me start off by saying that I have been a loyal customer for over 11 years and I typically…read moreupgrade my phones online because i don't like dealing with Sales associates. Trip #1 - December 14th I had an appointment on December 14th at this store because I was looking into possibly adding a line to my account and upgrading my device at the same time. My daughter had T-Mobile and they have the WORST service and she was not receiving any photos unless she was connected to Wi-Fi or on my Hot Spot. I explained all of this to Veronica the sales associate that helped us out. She mentioned about the current promotion where I will be given one line for FREE as long as I BYOD (Bring Your Own Device). She said my bill would not change, I would pay the same amount I was paying which was $140, then she mentioned, it would be no more than $150 with taxes. She offered me a FREE Apple watch which I declined for $7.50 more(50% off due to me having the Ultimate Plan). We upgraded my phone from 14 Pro Max to the 17 Pro Max. I kept my 14 Pro Max because she said I did not need to turn it in and suggested I can use it for the FREE added line if my daughter's T-Mobile iPhone did not work when we transferred the line over. Once we processed everything, I would have imagined she NEVER told me anything about the $40 activation fee. I obviously know about it but she NEVER disclosed it. My daughter and I left. Trip # 2 - December 15th By this time, I had already set up my 17 Pro Max and I walked in to the store on Monday, December 15th and was helped by a gentleman. He helped me transfer the FREE line to my daughters old T-Mobile phone, we transferred her phone number in. While we were there, I decided to get the Apple Watch, I confirmed with the guy that the device was FREE as long as I paid for the plan which was $7.50/month. I said okay let's do it. He told me it would be shipped because they did not have the one I wanted in-store. Fine, I have no problem with that. AGAIN, he never mentioned a $40 activation fee for this device, but I KNOW of it so I keep this in mind. Wednesday December17th I received the watch and I activated it. Everything was okay until the following morning when I received an email with the changes made to my account. I reviewed it and there were 2 apple watches on my account. One activated on 12/17 and one 12/18 - mind you I only got ONE! I contact customer support, the lady on the chat removed the extra device (IDK HOW THAT GOT THERE) we move on. Days later I noticed my bill is high, okay normal after making changes) I decide to ask the Chat agent and they told me I was paying for my daughter's line. So i am confused because Veronica told me the line was FREE. Trip # 3 - December 22nd I walked in because I wanted someone to help me understand my bill. I was helped by a younger girl and I did not get her name unfortunately. She reviewed my account and she told me that the extra $10 charge was what I was paying for my device, she said even though I did not turn in my 14 Pro Max, I was given a credit for it as if I did so the $10 was the difference I would need to pay for my device. I said okay well Veronica NEVER told me this. So I reiterated why was the charge showing up under my daughter's line if I suppose it should be a credit for my line, she insisted that it was for the phone and I was getting a good deal in which I agreed and said yes it is a good deal but if I was told by Veronica that the line was FREE, I should not see a charge for a PLAN on that line. Then she told me "this is why we tell customer's their first bill will be higher than usual" and I responded "YOU may tell your customer's that but not Veronica, she NEVER told me any of this" she then proceed with "okay let's calm down, let's calm down" which pissed me off because I do not need her talking to me like I am her child. I then told her that I did not care if the deal was good, if they tell me something is FREE, do not charge me for it - it can be $2 for all I care but do not MISLEAD customers so that you can meet your daily quota and commission. this young lady was zero to no help. I left the store upset because she did not take the time to explain clearly. I went home and decided to pull my bill in PDF format (I should have done this at the store) because I clearly saw the $10 Plan charge for the "FREE" line. it was late at night so i decided to get on the chat to speak with an agent. I spoke with Eva, super helpful - she confirmed that Veronica misled me and did not disclose that this line was $10 after a $45 discount of the line + $10 discount for having auto pay (cost of this plan is normally $65). She made it right and was able to speak to her supervisor which approved for them to honor the FREE line for the 36 months as TOLD by Veronica. This will be my last time at this store. Associates need to learn to BE BETTER and tell their customer's the TRUTH instead of lying so that they can earn their commission.

This place. Has like 10 people standing around…read more All chit chatting not busy looking. Not offering to help anyone. It's like you have to beg for help. Ridiculous. And once they do decide to help you, they are still bothered and act like you owe them something or they are doing you a favor, their attitude is Just horrible. Been with Verizon for almost 30' years now. And this kinda service makes you think about it. I ended up walking out and calling customer service and they took care of what I needed.

I like going to this place. Mike is very nice and friendly, and always smiling. He also jokes…read morearound and that's most important. I also got a lifetime warranty for my screen protector for the best price ever. I will definitely recommend this location.

This place was fast and affordable! My first place quote was over $110 and Xeng charged $75 and had…read moremy phone done in less than 2 hours. I am so glad I found this little spot in Bellflower. I highly recommend! I just don't highly recommended streaming a baseball game without protection on your device.

Took my iPhone 15 pro max to fix the USB-C port which was not working with any cables. Had took it…read moreto Apple they cleaned it well supposedly and said it was broken and told me it would be $400 to replace it. Decided to come here and got it fixed for $20 apparently there was something stuck inside the charging port. Very trustworthy man he could've lied and said he replaced it for more money. Only took about 10 min to fix and saved me sooo much money. Definitely will come here again for any future problems.

I went in to see if they can help me fix my charging port because my phone was only charging if the…read morecable was put at a certain angle. They recommended all I do is clean it and see if it works just from cleaning instead of replacing/repairing the charging port. And sure enough, they cleaned the charging port and the phone charged perfectly as soon as I inserted the charger I was out of there within 10 minutes.

I felt it necessary to write a negative review based on the lack of consideration of my time that…read morestaff, and I presume the owner, showed me this afternoon. I yelped this location and picked it based on the close proximity to my house and positive reviews. The greeting was mediocre, but I didn't care. I just wanted my phone fixed. I was told to return a few hours later when the technician arrived. I left my name and phone number. I arrived promptly at the time they told me only to be told that the technician called out sick. There was no apology, no we can reschedule for you if you would like. Nothing. She called out sick. Bye. Good luck. I took this as a you, small business owner, do not need my business so I went elsewhere. Thankfully, Iphone Repair 605, which is only about 1 mile away, was open and happy to get my business. I think they were also more affordable and had my phone to me within 1 hour. I discussed my experience with a neighbor, again I live super close, and they said that they too had a negative customer service experience at this location. Of course, I felt prompted to write on here to let the owner and other yelpers know of the issue that potential customer may confront at this location.

AVOID THIS PLACE AT ALL COSTS…read more I just recently took my iPhone 6 to get repaired here because I was sold on their prices but a day after having it fixed the corner of the screen was peeling up and the lcd was jacked. I brought it back to have her fix it again a second time thinking it was going to be resolved but a week later the lcd starts going out AGAIN, so I take it to a different shop and turns out they used SUPER GLUE IN MY PHONE. Yes they actually put liquid glue into an electronic!!!!! Save your money and go somewhere where they actually know what they're doing.