Got here at 10am and they are still not open as of 10:20am. The window says 10am. Bummer ...looks…read morelike I've got to go to another city's MetroPCS. How unprofessional... to be open even 10 minutes late I can understand.

Came in to make a payment and have my phone checked for troubleshooting. Sales rep was patient with…read moreme and fixed my issue. Love their customer service this is my new payment center

Brought my iPhone 16 into Sal on the 15th of October in need of a new screen protector and an…read moreexterior cleaning let just tell you the phone looks brand new from day 1 highly recommend bringing your products to get serviced here was in and out in less than 20 minutes! Shout out to Sal for his great customer service and for top quality finishes towards your repairs will definitely be returning soon my friend.

Got my sons iPad screen fixed today! Dropped it off & picked it up the same day. Salwan was great,…read morethanks for the help!

Would definitely recommend this place to problem solve and fix a broken cell. Sam was excellent,…read moregreat customer service skills, very knowledgeable and professional. We walked away with a working phone versus having to buy a new one. He fixed the iPhone XR so it looks and works like new. Great job Sam!

I was brought my Iphone 13 here because my phone screen was glitching and not working and was told…read morethey can fix the lcd. I was asked to pay 242$ & was not advised that the parts here are not even original first of all. Second of all they do not even let you know there is no refunds before purchasing. The phone was returned worse that how It was & now My screen goes black & freezes. I keep taking the phone back & inidians refuse to fix the phone and refund me. And no the phone was no dropped or damaged since the repair . A complete waste of money & time. Your better off going to apple store where they can use original parts, give you a free diagnostic review to tell you whats wrong & at least its actually good work which will not cost you 242$. This place is horrible, do yourself a favor and do NOT come here unless you wanna waste your money & leave with a phone that still does not work.

We had the worst experience over the phone with AT&T after changing our plan and getting two new…read morephones. We spent several hours on the phone with at least three different technicians, and unfortunately, none of them were able to help us activate our phones. We were so frustrated that we were ready to just give up on AT&T altogether. We decided to go to the store, and that's when we met Carlos. He took care of everything in just 5 minutes! He was able to do what at least three technicians on the phone couldn't. Thank you so much, Carlos! Your knowledge, patience, and excellent customer service completely changed our experience. Without your help, we honestly would have given up on AT&T. You are the best, Carlos! AT&T is lucky to have you!

I got a phone call from my stepdad telling me to meet him at the phone store. I mean... nothing…read moresays love like a new iPhone. Sure, the guy married my mom, but getting me a phone line? Now that's commitment. He's such a sweetheart.Turns out it was way cheaper for all three of us to switch to AT&T . We were paying almost $300 with Spectrum, and now we've got a whole package deal that saves us so much money. I got my phone line for under $50, after three years, . Today's surprise upgrade was definitely not on my radar, but somehow I walked out with a brand new phone and a better deal. Life is funny like that -- you truly never know what it's going to hand you. Feeling grateful and very spoiled today.

Special thanks to Marco and Cindy A. for their patience with a person the age of their Grandmother…read more They performed a miracle save of my new phone. I had a crazy screenlock that demanded a passward which I never set...so I could not use my phone. They activated my older Samsung phone and sent me to the Samsung in Cerritos Mall. Well trained individuals. Good job!

Terrible first experience with T-Mobile…read more I called this morning because I needed help with my phone line due to a domestic-abuse situation. I explained that I did not feel safe or comfortable with the current situation. Instead of helping me or directing me to the appropriate department, the representative told me she couldn't assist me and that it was nothing but a legal problem. I later found information about the Safe Connections Act and the process for survivors to separate a phone line from a shared account. None of that was explained or offered to me during my call. I had to find it myself. I wasn't asking the representative to provide me with legal advice. I was asking T-Mobile for help with my phone service and to tell me what options were available to me. Being told that it was simply a legal problem and that she couldn't assist me was extremely frustrating, especially after I explained that I didn't feel safe or comfortable. This was my first experience with T-Mobile customer service, and it was absolutely terrible.

Lisa was a tremendous help! Specially only went to purchase a new phone but Lisa found that I could…read morereplace my wifi and get a new tablet. She was very patience and knowledgeable. I was able to have my new phone download all my info from my old phone while at the store.

Let me start off by saying that I have been a loyal customer for over 11 years and I typically…read moreupgrade my phones online because i don't like dealing with Sales associates. Trip #1 - December 14th I had an appointment on December 14th at this store because I was looking into possibly adding a line to my account and upgrading my device at the same time. My daughter had T-Mobile and they have the WORST service and she was not receiving any photos unless she was connected to Wi-Fi or on my Hot Spot. I explained all of this to Veronica the sales associate that helped us out. She mentioned about the current promotion where I will be given one line for FREE as long as I BYOD (Bring Your Own Device). She said my bill would not change, I would pay the same amount I was paying which was $140, then she mentioned, it would be no more than $150 with taxes. She offered me a FREE Apple watch which I declined for $7.50 more(50% off due to me having the Ultimate Plan). We upgraded my phone from 14 Pro Max to the 17 Pro Max. I kept my 14 Pro Max because she said I did not need to turn it in and suggested I can use it for the FREE added line if my daughter's T-Mobile iPhone did not work when we transferred the line over. Once we processed everything, I would have imagined she NEVER told me anything about the $40 activation fee. I obviously know about it but she NEVER disclosed it. My daughter and I left. Trip # 2 - December 15th By this time, I had already set up my 17 Pro Max and I walked in to the store on Monday, December 15th and was helped by a gentleman. He helped me transfer the FREE line to my daughters old T-Mobile phone, we transferred her phone number in. While we were there, I decided to get the Apple Watch, I confirmed with the guy that the device was FREE as long as I paid for the plan which was $7.50/month. I said okay let's do it. He told me it would be shipped because they did not have the one I wanted in-store. Fine, I have no problem with that. AGAIN, he never mentioned a $40 activation fee for this device, but I KNOW of it so I keep this in mind. Wednesday December17th I received the watch and I activated it. Everything was okay until the following morning when I received an email with the changes made to my account. I reviewed it and there were 2 apple watches on my account. One activated on 12/17 and one 12/18 - mind you I only got ONE! I contact customer support, the lady on the chat removed the extra device (IDK HOW THAT GOT THERE) we move on. Days later I noticed my bill is high, okay normal after making changes) I decide to ask the Chat agent and they told me I was paying for my daughter's line. So i am confused because Veronica told me the line was FREE. Trip # 3 - December 22nd I walked in because I wanted someone to help me understand my bill. I was helped by a younger girl and I did not get her name unfortunately. She reviewed my account and she told me that the extra $10 charge was what I was paying for my device, she said even though I did not turn in my 14 Pro Max, I was given a credit for it as if I did so the $10 was the difference I would need to pay for my device. I said okay well Veronica NEVER told me this. So I reiterated why was the charge showing up under my daughter's line if I suppose it should be a credit for my line, she insisted that it was for the phone and I was getting a good deal in which I agreed and said yes it is a good deal but if I was told by Veronica that the line was FREE, I should not see a charge for a PLAN on that line. Then she told me "this is why we tell customer's their first bill will be higher than usual" and I responded "YOU may tell your customer's that but not Veronica, she NEVER told me any of this" she then proceed with "okay let's calm down, let's calm down" which pissed me off because I do not need her talking to me like I am her child. I then told her that I did not care if the deal was good, if they tell me something is FREE, do not charge me for it - it can be $2 for all I care but do not MISLEAD customers so that you can meet your daily quota and commission. this young lady was zero to no help. I left the store upset because she did not take the time to explain clearly. I went home and decided to pull my bill in PDF format (I should have done this at the store) because I clearly saw the $10 Plan charge for the "FREE" line. it was late at night so i decided to get on the chat to speak with an agent. I spoke with Eva, super helpful - she confirmed that Veronica misled me and did not disclose that this line was $10 after a $45 discount of the line + $10 discount for having auto pay (cost of this plan is normally $65). She made it right and was able to speak to her supervisor which approved for them to honor the FREE line for the 36 months as TOLD by Veronica. This will be my last time at this store. Associates need to learn to BE BETTER and tell their customer's the TRUTH instead of lying so that they can earn their commission.

Friendly and helpful customer service. Very quick and…read moreefficient work with affordable prices for all phone repairs. Helped fix and replace my broken iPhone screen in less than 20 minutes. Thank you!

I like going to this place. Mike is very nice and friendly, and always smiling. He also jokes…read morearound and that's most important. I also got a lifetime warranty for my screen protector for the best price ever. I will definitely recommend this location.

We went in for an opinion on our super old ipad and we received good information. But while i was…read morein there i noticed they had all sorts of privacy screens for iphones. And wouldnt you know i had just cracked my old screen protector so i decided to get one! It was a relief getting a protector put on by a professional and not having to worry about lining it up, bubbles, or lint. It was quick and it was only $15. And the man was very knowledgable and friendly. If this one breaks too, i will definitely be back! Im glad he's in downey! Parking is limited.

I went in to see if they can help me fix my charging port because my phone was only charging if the…read morecable was put at a certain angle. They recommended all I do is clean it and see if it works just from cleaning instead of replacing/repairing the charging port. And sure enough, they cleaned the charging port and the phone charged perfectly as soon as I inserted the charger I was out of there within 10 minutes.

I felt it necessary to write a negative review based on the lack of consideration of my time that…read morestaff, and I presume the owner, showed me this afternoon. I yelped this location and picked it based on the close proximity to my house and positive reviews. The greeting was mediocre, but I didn't care. I just wanted my phone fixed. I was told to return a few hours later when the technician arrived. I left my name and phone number. I arrived promptly at the time they told me only to be told that the technician called out sick. There was no apology, no we can reschedule for you if you would like. Nothing. She called out sick. Bye. Good luck. I took this as a you, small business owner, do not need my business so I went elsewhere. Thankfully, Iphone Repair 605, which is only about 1 mile away, was open and happy to get my business. I think they were also more affordable and had my phone to me within 1 hour. I discussed my experience with a neighbor, again I live super close, and they said that they too had a negative customer service experience at this location. Of course, I felt prompted to write on here to let the owner and other yelpers know of the issue that potential customer may confront at this location.

AVOID THIS PLACE AT ALL COSTS…read more I just recently took my iPhone 6 to get repaired here because I was sold on their prices but a day after having it fixed the corner of the screen was peeling up and the lcd was jacked. I brought it back to have her fix it again a second time thinking it was going to be resolved but a week later the lcd starts going out AGAIN, so I take it to a different shop and turns out they used SUPER GLUE IN MY PHONE. Yes they actually put liquid glue into an electronic!!!!! Save your money and go somewhere where they actually know what they're doing.

Hands down #1 place to get you phone fixed! They do a great job and get the work done FAST!!…read moreThey have affordable prices and a huge selection of all sorts of things you can imagine! I got my iPhone 7 done here yesterday and they only took 20 minutes to replace my whole screen!! Definitely would recommend this place 10/10 and would for sure come back without hesitation!

I went to got my iPhone 16 back cover fixed by Blinks mobile repair; they are truly life saver. On…read morea Sunday where most of the repair shops are closed. I called many places either they were closed or don't have the parts available. luckily I was able to find Blinks mobile repair in Bellflower. They fixed my back cover in a timely manner and it looked NEW again. Plus they have many different varieties of phone cases. This for sure will be my Go to shop from now on. Happy customer