Great communication and follow-up…read more They came out, explained everything, sprayed and thankfully I see very little. What is do see, they are dead...YES!

We just had our first service by Paragon Pest Control, having switched from a national brand we…read morehave used for more than 20 years. Paragon is in a league of its own. From the person that took our intake, Terry, until the time of the service, the communication has been polite, thorough, and useful. There were no hard sell tactics. I now know why. There is no need. Shaquille J was the professional that did our pest control work for us today. I think that the best thing I could say about him is that I would be proud were I his father (my kids are his age). In his work, he was thorough and knowledgeable. He even went out of his way to get behind things I had inadvertently placed in the way. As a person, he is special. He is exceedingly polite and well spoken. He listens very well. I also appreciated his patience. My wife and I basically told him the same story about our concerns without knowing he had been told by the other. He politely listened, asked appropriate questions, was appreciative of the info, and did not let on that the conversation was a rerun (though, admittedly, my wife's was more detail rich). I am grateful for the professionalism and kindness shown by the employees of this company. That speaks well of owner/management also as it is clearly a culture that values good work and customer service. I was a little reluctant to change services because we liked our previous company's technician. We were not fond of the business side of that national company, but sometimes 'the Devil you know is better than the Devil you don't." In this instance, that maxim does not hold. I am so delighted we finally made the switch of companies for pest control. I encourage you to give Paragon Pest Control a call if you anything less than delighted by your current service. Thank you Paragon Team.

Excellent experience... very prompt, communication, timelines, lots of attention and detail on…read moresite and letting us know what was being done. Christopher is very good.

I have used their service for a many years. They provide different products depending on the type…read moreof issue I have in my yard. I haven't had to recall them for new concerns until their next service. I would recommend their company to anyone needing

I apreciate every time they come and it always helps me to not only know what's happening, but to…read moreknow what I need to pay attention to. You can't find a more thorough and caring company. I say for confidence give them a call and they take great care of your home! Thank You Bug Head Pest control.

We have been using Bug-Head for Years. They are simply the best in Texas. They are top notch & take…read morecare of their customers. Highly recommend Bug Head for anything to do with pest control. It's best to use the them year round on a regular basis for best results. Locally owned & they get results. Nick

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Very responsive to questions and on time for every appointment. If need a retreat they are quick to…read moreconfirm and their customer portal is easy to use.

Quick friendly. Product works well. Have seen very few if any mosquitoes since we started using…read moreHaven.

great service, great communication and didn't try to tell me I needed anything I didn't…read more JD Kline serviced my home. Very professional and friendly.

Jerry Hsu serviced our home and he will always get a 5 star review from my family. Not only does he…read moretreat my (and I'm sure every) home as if it were his own, but he always keeps me informed on what he's doing and how he can help. Thank you, Jerry, for always making us feel safe in our home!!!

Very thorough and on time! Appreciate the service and keeping us free of pests and mosquitoes.read more

Victoria is excellent at her job and we are glad she is our technician I highly recommend using…read moretheir services because of her expertise

I am very disappointed with my experience with Orkin. My initial service on September 23 cost about…read more$170, but they only treated the outside of my home and did an attic inspection. I rent, so any attic work is ultimately up to my leasing company--but what I really needed was the inside treated. When I asked why the inside wasn't being done, I was told it wasn't necessary because the technician was "so good." Sure enough, bugs started coming inside shortly after. When I called to get follow-up service, I explained (as I had from the start) that any days other than Mondays and Tuesdays don't work for me. Still, they scheduled me on a Wednesday weeks out. By the time my appointment came, the bug problem had gotten worse. Yesterday, I got a confirmation text for today's (October 6) appointment between 12-2pm. This morning, without notice or explanation, my appointment was moved to October 15--over a week later. When I called, the representative couldn't even see my original appointment for today. I've voiced multiple times that I'm not satisfied with the service and I feel like I was rushed into a plan I didn't ask for. I wanted a one-time treatment, not a recurring plan, and now I understand why they push people so fast. The website advertises a satisfaction guarantee, but so far that has not been honored. Overall, my experience has been frustrating, unprofessional, and not worth the money.

So far my experience with Unique Pest Control has been 10 stars…read more Brandon was my service rep, did a great job, great customer service and was super knowledgeable.

This company came out and did a complete treatment of our entire house and backyard. They also…read moreoffered us a guarantee and a follow up respray, which they came back and did about two weeks later. About a week after the initial treatment, we noticed there were no more fleas. They were completely gone, and honestly, it felt like we had our life back! I would highly recommend this company over any other company, including the big-name brands. Eric, who I believe is the owner, personally stayed in touch with us, gave us recommendations, followed up with us, and genuinely seemed to care about our situation. He even made sure not to enter certain areas during treatment times. You can tell this company actually cares about their customers and the results they provide. Five-star review without a doubt. Thank you again for giving us our home back!

I live in a 100 year old frame home and found flex in my hardwood floors. Replaced a couple of…read moreboards and found what looked like termite damage. My AI system called it a subterranean termite infestation. I prepared myself for a hefty expense. Zach came out, inspected under the house and called it water damage. No insects. I was a sheep waiting to be sheared (and I had told him that I expected significant damage) and Zach refused to take advantage. No charge. He even apologized for an automatic email that I would later receive offering me a $165 pest control deal. "I just want to set a good sales example for my employees!" In my opinion, there's only one pest control firm in DFW, and that's these guys. This is the only time I wished for more than five stars to give.

I have been using Dynasty for years. Lisa always answers the phone if calling them during business…read morehours, and they are usually here the next day if there's something I'm concerned about. We do a regular quarterly extermination. Zach is great, always professional, friendly, and explains the process of what he's doing.

This all US Veteran team was fast to reply, super professional, efficient, & polite…read more They explained everything. They did mot use cruel poison methods for our squirrels/ mice. They came back & checked everything weekly -- sometimes sooner -- and once sure all activity in the attic ceased, they thoroughly blocked all points of entry. The quote was more reasonable than 2 competitor bids. One major competitor showed us fake photos that were not from our attic! This company is honest & provide a warranty. Love supporting our troops back at home. A win-win!

Came out did the job haven't heard anything in the attack since...pray it stays that way!read more