Safe Pro is very quick to respond to any my needs. Also, their employees are very friendly and…read moreknowledgeable. I have never had an issue with them being on time and the team is always respectable. We've been using them for about five to six years now.

I had a great experience with Darinn. He was punctual, professional, and highly knowledgeable about…read morethe treatment process. He clearly explained what needed to be done, addressed all my concerns, and ensured the work was completed thoroughly. I also appreciated his attention to detail and commitment to safety while working in and around the property. Overall, it was excellent service, and I would highly recommend him.

we have been a customer of romney for over 5 years. there service and customer support staff are…read morewonderful and the contract is very cost effective. today datron arrived ontime and was pleasant as always. he entered our home with blue she coverings and proceeded to treat all the baseboards on the first level of our home. he went outside and knocked down any spider webs and hornet nests. datron sprayed the entire exterior and stopped back to share what he accomplished today. we shared a cold drink and said goodbye.

the guy just sprayed foam around the air conditioner and a couple of spots on the roof. They were…read moredone in 20 minutes. The "Sell" was to replace the rodent system in the attic since we had a new roof and the roofers don't reinstall this system. It turns out the "system" is just foam sprayed on the flashing. you get burned at times from vendors, sometimes they provide value, this falls into the rip off low value, its a total money hustle.

I'm going to keep this short and sweet…read more This company lied, was rude, and did a bad job.. I will quote what another rodent control company said about the job they did. "The company that did this work doesn't know what they are doing. I am being polite when I say it like this..." I called another pest control company because it was clear that truly Nolen was incompetent they didn't even screw in one of the garage gaps. They just tucked it behind a loose piece of the garage and it obviously fell down later. I can imagine the other work they did I can't as easily see. Buyer beware of Truly Nolen Branch 036.

Even though Truly Nolan was unable to assist me with my RV , the customer service was BOMB!…read moreMaricela took the time to ask the inspector directly about my problem as well as asked for any referrals. I bet they would've done a great job had I been in an actual home to treat. Unfortunately RVs are a niche market... ! Again, superb service!

UPDATE: Kendall visited my home and he was awesome! He explained everything he was doing and made…read moreme feel very comfortable and reassured. Very pleased! Thank you! Very responsive and clear communication. Quickly quoted and scheduled treatment. Highly recommend.

I have been a customer for 2 years now and I am overall pleased with service. I like that if I am…read morenot satisfied they always address my issues. Customer service is always A+. I do think the thoroughness of the technicians varies. I have seen less bugs enter my house ( very old house) since getting the service. I do wish they had better ant control services. I also get monthly mosquito services April- October. It has greatly impacted how many mosquitos are in my yard. Also their products are pollinator and animal safe.

Erik arrived 10 minutes early, walked through the process and explained their services in plain…read morelanguage. We're super happy with the services rendered -- ant, hornet's nests, rat control -- and signed up for an annual contract right away. An absolute AAA service and superb professionalism.

We contacted this company for fleas in our home. It was the most unprofessional service we have…read moreever experienced. Erik argued with me constantly, telling me what I was seeing wasn't fleas(we had two types of fleas in our home--sticktight fleas and fleas from a wild bird nest our dogs had gotten into). When I asked him why I was still seeing fleas after he treated, he informed me by law he wasn't allowed to come back out and treat for 2 weeks. We eventually called someone else out(after our flea problem had gotten much worse), who informed us whatever he sprayed in our home wasn't even the right stuff for fleas, and the two week thing was a lie. So between the gaslighting me, awful service, and the tension he caused between me and my spouse I would not recommend using this company. The new guy I had come out told us we were the second customer he had gotten from this company that week for awful service, if that tells you anything. As for value, it was a complete waste of money, and I have no idea what this guy even sprayed in my home. Steer clear of this company!

we have had rats... WOW... when Eugene Phillips came out we learned so very much as he possesses…read moreintegrity and good knowledge base of these nast rodents... we are saving now to use you all ASAP... This inspector is a cut above the rest and raises the bar of servicing bugs, rodents, termites, so forth. See you soon ALL BECAUSE OF EUGENE!! Kept his card to give to friends and neighbors...thank you and Bless you for this quote and inspection of our home

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

I'm not very familiar with how pest control normally works, but I wasn't particularly impressed…read morewith our service (please enlighten me if what we saw was the norm). We'd been having a problem with mud daubers coming into our house, so I requested them come and see if they can find where they're potentially coming from. Our technician (I think his name was Trey, I'm horrible with names) came in, sprayed the basewall of the house, and didn't really say much about the issue. Afterwards he worked on the outside of the house, but I can at the very least tell that he missed a nest that I specifically told him about, and left without saying a word. (again, was expecting him to come in and give the run down of what he did / found, contacted cs and they left a note for the next technician to do this before leaving) We'll see if the issue still persists and probably call for a follow up if it does. At the very least customer service is quick and helpful with their response, and I'll update this review if the problem does not persist *update: They responded to our review with a follow up regarding the services provided. I received a call from Mike explaining what happened, and got a lesson in pests which was nice because googling was not as helpful as it could be. Trey came back and this time was more thorough with explaining to us what was going on, so pretty much my complaints were addressed.

Looks like I'm the odd man out…read more I asked for one thing and got another. Had to get them out twice. Then because the ant problem wasn't addressed properly, the ants showed up again 35 days later. Company said too bad, so sad, you're out of the 30 day warranty period. Ok forget it. I'll use someone else.

They canceled their 1st scheduled visit after having us do a lot of work to get ready for them,…read moreremoving dishwasher, removing refrigerator, and stove, emptying all cabinets. We told them to cancel our contract, because they were in breach of contract. They charged our credit card without our authorization for a cancelation fee, and will not rescend it.

James Young was polite and thorough, making sure he addressed all my concerns. He explained…read moreeverything he did, and he even got rid of a wasp nest near my front door. I highly recommend him and Romex!