I usually dread dealing with car dealerships. In the past, it always felt like salespeople were…read morejust trying to push a deal through rather than actually listening to what I needed. Being based in California, I was also pretty hesitant about buying a car out of state from Bell Lexus in Arizona, but David Jensen completely changed my mind. Right from the start, David never made me feel pressured. He took the time to listen to what features and packages actually mattered to me, and he was completely transparent about both the car and the pricing. Finding a 2026 Lexus RX 450h+ locally was a nightmare--dealerships across Northern and Southern CA (and even NV) acted like they were doing me a favor just talking to me. Half of them didn't reply to emails, took days to return calls, or refused to give a written quote. David, on the other hand, was lightning-fast with his responses over text, phone, and email. What stood out the most was that he didn't disappear after the deal was signed. He kept me updated while finance finished up, walked me through the shipping process from Arizona, and even made sure I knew exactly what to do for California DMV registration. After buying several cars in CA over the years, this was by far the smoothest and most stress-free experience. If you're looking for a Lexus, do yourself a favor and reach out to David Jensen at Bell Lexus. He's as genuine as they come, and he's definitely my go-to guy for any future purchases.

I had an amazing experience at Bell Lexus from start to finish. Gary made the entire car-buying…read moreprocess feel easy and stress free. He took the time to answer all of my questions, walked me through the features, and made sure I felt confident before making my decision. We even went on a test drive so I could really get a feel for the vehicle, and he thoroughly went over everything with me before I drove off. I ended up purchasing a beautiful 2021 Jeep Wrangler Sahara, and I honestly couldn't be happier. The vehicle was in excellent condition and looked even better in person. What impressed me the most was that the great customer service didn't stop after the sale. Gary has continued to be helpful, responsive, and genuinely cares that I'm happy with my purchase. If you're looking for a dealership that values customer service and makes the experience enjoyable, I'd absolutely recommend Bell Lexus. Thank you, Gary, for helping me find my dream Jeep and making the entire process such a positive one!

Mason in service was awesome. He was kind, friendly, knowledgeable, and just really easy to work…read morewith. He took the time to explain things to me, answered my questions, and helped me make informed decisions about what actually needed to be done. I never felt pressured or like I was being sold something I didn't need. He also went above and beyond in a few ways that he absolutely didn't have to, which I really appreciated. Car service is not exactly anyone's favorite way to spend their day, but Mason made the whole thing easy and honestly just pleasant. I'll definitely ask for him next time!

Hyundai/Genesis is generally very good, over the past 6 years of me coming to this dealership there…read morehave been little bumps along the way, but we worked things out. Always new advisors, the good guys I had prior are gone. This morning however was rough. Got there approx 7:30, routine car maintenance. I had found tape wrapped around my 3rd row seat belts after my last visit, the summer heat made it fall off and I asked the service advisor a question, what is this tape and why is this tape on the buckles. All he could say was "I don't know!", multiple times over and over. I said "I don't know" is not an answer, and can you please find out, contact the manufacturer, he said "no!" I would be on hold for 2 hours, I said so?. You work for Hyundai, find out. He said no, and walked away and as he got to the door, I said "lazy", and he yelled across the driveway and said, " And you can take your car somewhere else!!" I said all you needed to do was say, "let me find out what this is!' No instead, its a argument and its "well I have some tape I will re-tape it." That's not the point, what is it for? I walked into the General manager office, Joshua and said this is no way to start a Friday arguing with your service advisor! Long story short, they claim the tape was never removed after the car was shipped, okay which easily could have been found out by the service advisor, instead of being rude and yelling at me. He never apologized for his behavior, and had another technician check out my car.

10/10 WYATT YATES in Sales 10/10 experience. I can't afford an Audi but I found the Civic I've been…read morehunting down here. Im sure he's good at selling - but If you want to have a direct conversation with someone about numbers QUICKLY, call Wyatt.

Car shopping on the 4th of July? Yes... that was me!…read more I'm just starting my search and had some time this morning, so stopped by this dealership. Edis helped my husband and I. He was extremely knowledgeable, answered all of our questions, and let me take a test drive. GM Carrie stopped by to say hello as well... Not sure we'll end up purchasing here, but was very impressed with the experience. Happy 4th!

Fast and efficient sales team. I've already leased 2 cars from Justin Burns and his manager Jake.read more

10/10 dealership very patient and helpful. Mash answered every one of our questions with great…read moredetail and got us a great deal on our dream car!

I just leased my 2026 X5 from Josh Ackerman. Josh is professional and very knowledgeable with all…read morethe BMW models. He took the time to ask me the proper questions to help guide me to the perfect vehicle for my needs. This is the third time he's helped my family and I and I look forward to working with him again in the future. I also wanted to thank Steve the GM for always treating me with kindness and respect. Outstanding dealership with AMAZING customer service

I can't recommend BMW North Scottsdale enough, especially Mike! I spent over 3 months searching for…read moremy next car and visited or spoke with 15+ dealerships along the way. At first, I was set on getting a BMW X3, but as I continued my research, I kept going back and forth on the model year and my options. After a lot of searching and comparing, I finally realized the 2025 BMW X1 was the perfect fit for me. Once I narrowed down exactly what I wanted, the challenge became finding a Certified Pre-Owned 2025 X1 in a very specific color combination. It truly felt like finding a needle in a haystack. From day one, Mike went above and beyond to help me. He listened to exactly what I wanted, never pressured me into settling for something else, and spent so much time searching inventory, answering my questions, and keeping me updated. He was responsive, honest, knowledgeable, and genuinely cared more about helping me find the right vehicle than simply making a sale. In the end, I purchased from another dealership because they happened to have the exact color I had been searching for. That decision had nothing to do with the service I received--it simply came down to inventory. If BMW North Scottsdale had that same vehicle, I would have bought it there without hesitation. Even though I didn't purchase my BMW from them, the exceptional customer service Mike provided left such a positive impression that I'll be bringing my vehicle to BMW North Scottsdale for all of my service and maintenance. They've absolutely earned my trust. Buying a car can be overwhelming, but Mike made the entire process enjoyable and stress-free. Out of every dealership I worked with during my search, this was by far the best experience. His professionalism, patience, and genuine commitment to finding the right car--not just making a sale--are exactly what every car buyer hopes to find. If you're shopping for a BMW, do yourself a favor and ask for Mike. Thank you again for going above and beyond--I truly appreciate everything you did!

My first car was a Honda Accord, and my most recent one was a Honda Accord (with many other cars in…read morebetween). I recalled bringing my 2023 Honda Accord to Right Honda for some service, which was a was an easy transaction, and they did all I needed to ensure I got top notch service and my issue resolved. While I hadn't been back since, I have driven by Right Honda multiple times over the last three years, and recently, I had ended up purchasing a vehicle from them. This past Spring, I was surprised to get a very generous offer to sell my three-year old Honda Accord to Right Honda in Scottsdale. I stopped by the dealership very much prepared to walk away as I had no desire to spend more money, and I still owed a bit on my Honda. Ironically, I found my exact same Honda color, make, and model as of my 2023 but now as a 2026. The amount I would receive from Right Honda for a trade-in would take care of anything I owed on my previous Honda and a significant chunk (the majority) of my new Honda. They also offered to provide me a new cargo mat since I had one in my previous vehicle. While I appreciated the dealership, my salesperson, the manager I interacted with, and the service staff I worked with, I did learn some valuable lessons. First, I shouldn't have taken the new car in my possession when they didn't yet have the tint installed along with the new cargo net. Both additions required four visits total even as they kept forgetting or not being able to complete the service they planned on providing me. It seemed that the sales department and the service department didn't talk to each other. I also learned to double check appointments as the manager made an appointment but the service team didn't know anything about it nor did I receive a confirmation. I also received an e-mail after making the purchase where four services totaled $280, but no one ever outreached to me about it nor did I find anything when I clicked on a link in the e-mail. Very confusing! Ultimately, everything I was offered was honored (including filling my gas tank, lending me a loaner during the time I was getting service, and more). I certainly appreciate the great deal to talk me into buying a new car (especially after a new dog got the best of the old car's back seat). I will give Right Honda a try for service again in the future, and I recommend others to try out Right Honda for a local Honda dealership.

Salesmen AFTER , giving OTD price texted back added on just $12,000 when he thought we had a…read moremeeting of the minds. We did not. - When I asked how the price jumped. $12,000 he said "oops I hit a wrong key, let me fix that" he then said they charged $1,899 for things the dealership added and couldn't be removed in order to get the car ready for sale. Well, that's not my concern- that's dealer prep. I don't pay for that- that the cost of doing business for them. I was shopping online and he told me the prices online on their website is not the TRUE selling price but a guesstimate. Because they were making no money on financing or add ons he said the price changed online. I went online figuring to pay for a car , taxes, license, doc fee ( questionable) but in the end - after fixing his mistake from above still had tacked on $6,000 to the online price . At that point I was more than done with his lies and Right Honda. I have so much more to say but I'm exhausted from all the back & forth with much of that making No SENSE. The breakdown given me changed three times never for added items . When he thought he had an interested car buyer he thought he had a SUCKER ! Stay FAR away from RiGHT HONDA---

Gina Faye is awesome - Highly recommended & professional…read more I'm loving my 2013 maserati quattoporte. Thx again Gina

I could write a 10 page article about how absolutely fantastic my buying experience with this…read moredealership went. From the first time I walked through the door to the day I took delivery was top notch. I could not have asked for a better sales experience. It is no wonder they get the awards and the accolades they do. My salesman Aaron Sewell went so far above and beyond pre to even post sale to ensure my experience was the best it could be. If I could buy every future car from him I would. The owner Ethan Lawrence & GSM Christian Oceguera also personally ensured my experience to be nothing short of perfect the way my eyes see it. Alex & Jayden in the parts department were very easy to work with when it came time to purchase my carbon upgrades. The detailer Jonathan also does incredible work beyond the levels of even high end detail shops when it comes to polishing and ceramic coatings. You really have to experience it for yourself to understand how great this dealership is. Make and appointment with Aaron Sewell and see for yourself. You will not leave disappointed, but more likely to leave in a new McLaren.

I leased my second Pacifica from Tyler at Airpark Dodge Chrysler Jeep about a month ago. Tyler and…read morehis team of sales staff were courteous and professional. I am happy with the deal they gave me and recommend anyone in the Scottsdale and Phoenix area to visit them to see i there is a deal for a new car you're interested in purchasing or leasing. They have always provided an enjoyable experience and have had amazing service for my prior vehicle. Thanks Tyler and Drew, who I heard is no longer there. Jude Daggett

I've been coming here for years and have always had an OK experience until I had to get my radiator…read morefixed on my 2017 Giulia. I spent two weeks trying to schedule the right appointment, only for the technician not to show up and for me not to be notified, wasting several mornings and other people's time changing plans I'd already made. Then, after getting the car fixed, I couldn't open the hood normally. I had unanchored wires inside the engine bay. I had a front bumper damaged after that, and a sensor that goes off while I'm driving, saying my hood is still open. It's so sad how hard this dealership has fallen off. Do not come here. Management does not care about you. Update: I tried calling several times, John Hale didn't pick up, and I wrote an email documenting everything. Update 2.0: I emailed a complaint outlining everything in multiple paragraphs, requesting a full review of my situation. I got a 3-line response within 20 minutes, denying me the review and inviting me to my car serviced if I wish to do so.

Purchased a 2023 Lexus RX 350 from here and overall had a great experience. Moises was fantastic on…read morethe sales side -- knowledgeable, no pressure, made the whole process easy. After the sale, I discovered the front camera lens was cracked. My initial attempts to get it resolved through the used car sales manager (Tom) were met with a dismissive response and zero willingness to help, which was frustrating. However, once I reached out to Mark Spendley, the experience completely turned around. Mark took ownership of the situation immediately, and Cameron from the service center scheduled the repair at no cost and sent Nate to pick up my car and deliver it back to my house fixed. That's the kind of service you expect from a luxury dealership. Bottom line -- the people here are excellent. Moises, Mark, Cameron, and Nate all delivered. One manager nearly cost the dealership a customer and a positive review, but the rest of the team more than made up for it. Thanks, Mark and team!

Alex was our sales person and she was totally awesome. What a very knowledgable young lady about…read moreour car purchase. We had exactly the type of service and customer care I would expect from a Penske Dealship. Our Discovery S is fantastic what a great car. I also want the thank Brandon Lee our other salesperson. Her estarted us off on our journey of purchasing out new car. Both were fantastic. If you are in the market for a Land Rover model go no further. Their service department and sales department a rtop of the line. They really take good car of you.Thanks again to Alex, Brandon and Terres our finance manager she is always great remember that at Land Rover North Scottsdale they always treat you right.

I have been searching for a specific Land Rover for several months. I got such incredible service…read morefrom Charlie at Scottsdale Car Company. He was thoroughly knowledgeable, respectful, and informative. Charlie is also a Porsche specialist, but has a vast knowledge of all cars. From my outside investigation he seems to be the "go to" for specific high-end cars, but is well-versed in all makes and models. I highly recommend Charlie and his professionalism and honesty. That says a lot for someone in Southern California willing to drive to Scottsdale, Arizona. Thank you Charlie for all of your amazing help in securing the right vehicle.

Well found this hidden jewel of a Specialty Car boutique. The owner Charlie was awesome to talk to…read moreand deal with. The most Admiral trait of the Mr. Colby is honesty. Hard to find in the car biz today. Give him the chance to gain your trust and you will drive out with a great car. Dino