As a first time car buyer, Brian helped me understand the process and everything went so smooth. He…read morewas reassuring, happy to explain anything I was confused on, and very responsive to my texts/calls. I had never done a lease before, nor had I thought of doing one, but he helped me every step of the way and a lease turned out to be perfect for my situation. I could not recommend him enough!

Brian was extremely helpful in navigating my first car lease. He is very knowledgeable about all…read morebrands, current pricing and discounts. He met me at the dealership for the negotiation and again on pick up day to ensure it went smoothly. I highly recommend connecting with Brian for your next car purchase, new or used!

I had Michael sell my truck. He did it fast and treated me right. My coworker had him look for and…read morefind the exact car he was looking for. Buying or selling, this is a great company to work with.

Avoid this dealership. Will not stand behind what they sell. We bought an expensive SUV here and at…read morethe first scheduled oil change were told the vehicle had sludge in the engine. Turns out that AVM either didn't inspect the vehicle properly or were dishonest during the sale. They would NOT stand behind the vehicle at all! So my strong advice is to avoid AVM. There are plenty of better dealers out there.

Mr French and his wife Marcella were wonderful to work with. We knew what make, model and year we…read morewanted and they took it from there. Mr French kept in touch with updates as needed. He handled the negotiating for a fair price for what we wanted in our car. Once the car was found, Marcella stepped in and handled the financing with ease. This is the only way we will ever buy a car!

Frenchie found me a safe, reliable car in excellent condition for my 16 year-old daughter within my…read moreprice range. He worked efficiently, not wasting my time with anything that did not fit our criteria. He was friendly and we had our car within a week. He and his wife walked me through the intimidating paperwork process easily. I give Frenchie my very highest recommendation. If you need a used car, call him!

After a very stressful experience involving freeway power loss and multiple repair facilities,…read moreVolkswagen North Scottsdale ultimately restored my confidence in the service experience. I'm specifically giving this review because of the upfront and honest communication, professionalism, and follow-through I experienced once my vehicle arrived there. Tim was my service advisor, and he was not only responsive throughout the process, but also communicative, empathetic, and realistic with expectations from the very beginning. The issue ultimately turned out to be a fuel pump failure that was covered under warranty, and the repair process and communication were handled far better than my prior experiences elsewhere. One thing that stood out to me most was simply feeling heard and kept informed throughout the process. That level of communication matters, especially when dealing with a major drivability issue that impacts daily life and business. I truly appreciated the professionalism and transparency from Tim and the North Scottsdale team.

I brought my vehicle to North Scottsdale Volkswagen for a routine oil change, and during the…read moreservice they stripped my oil pan. I was then told the entire oil pan had to be replaced, turning a basic maintenance visit into an $800 repair. I was initially told my vehicle wouldn't be ready until after the weekend. However, once I began questioning how this happened during a standard oil change, the repair was suddenly completed in less than half a day and I was sent on my way. That inconsistency raised serious concerns. When I picked up my car, the engine light was still on, and the vehicle was returned dirty. After spending $800, I would expect at minimum a proper diagnostic and basic customer care, including something as simple as running the car through the wash. During the discussion about payment, I was spoken to in a dismissive manner and told that "nothing is free in this world,". That felt unprofessional and inappropriate, especially given the circumstances. I would strongly encourage others to think twice before bringing their vehicle here for maintenance. Based on my experience, the level of service, accountability, and professionalism fell well below what I expect from a Volkswagen dealership.

I have been searching for a specific Land Rover for several months. I got such incredible service…read morefrom Charlie at Scottsdale Car Company. He was thoroughly knowledgeable, respectful, and informative. Charlie is also a Porsche specialist, but has a vast knowledge of all cars. From my outside investigation he seems to be the "go to" for specific high-end cars, but is well-versed in all makes and models. I highly recommend Charlie and his professionalism and honesty. That says a lot for someone in Southern California willing to drive to Scottsdale, Arizona. Thank you Charlie for all of your amazing help in securing the right vehicle.

Well found this hidden jewel of a Specialty Car boutique. The owner Charlie was awesome to talk to…read moreand deal with. The most Admiral trait of the Mr. Colby is honesty. Hard to find in the car biz today. Give him the chance to gain your trust and you will drive out with a great car. Dino