Before attending the last show of Les Mis, I found Artisan at the Ritz for a fancy birthday dinner. Nicely appointed restaurant with a peaceful air. The wait staff was friendly but not greatly efficient. Were they short handed? The table beside me waited way too long for their food. I'm glad I gave myself 2 hours for the meal. It worked out ok. I had the mushrooms as an app (interesting but meh on flavor), the short ribs (came through as melt-in-your-mouth and best thing of the dinner), the asparagus (partially tough and flavorless), and a crème brûlée (ok but not exact) to finish my meal. I did enjoy the rich Australian Cabernet Sauvignon, although 2021 was not greatly aged. What I thought would be an outstanding experience was just .. good. read more

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Here's a polished version that keeps your voice but reads smooth and elevated: I stopped by Artisan Bistro after lunch while walking by--the place caught my attention, so I decided to check it out. I sat at the bar and ordered the steak frites, which was suggested by the bartender. He was amazing--great personality, very attentive, and truly made the experience. The dish itself looked great, but the flavor just wasn't all there. I had high hopes given the atmosphere and overall feel of the place, but it didn't quite meet expectations. On the bright side, the crème brûlée was really good--definitely the highlight. Between that and the bartender's service, I'd absolutely stop by again for a drink and dessert. Overall, great service and a beautiful space--just hoping the food improves in flavor to match the experience. read more

Artisan Bistro - Crème brûlée - New American Near Me - Boston, Massachusetts

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The food was beyond how I could even describe. The burger was superior and so was the steak. The service was honestly really fast and we were not hungry for long. This place has amazing decorations and the seats are very comfortable. I recommend this place to anyone taking a day trip to Boston! read more

Artisan Bistro - Kids Angus Burger - New American Near Me - Boston, Massachusetts

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I've been going to Artisan Bistro for many years for pre-theater dinner. The service, even at 5:30, has always been slow but this year it moved at a glacial pace. In addition, the food was truly bad. Our salads were warm, wilted and overdressed. Simply inedible. The lobster bisque was just awful as were the other dinners. It's such a shame as the atmosphere and theater proximity are big pluses and in the past the food, while never outstanding, was at least fairly good. Also, it is not inexpensive which adds insult to injury. We may have to start looking elsewhere for pre-theater dinners. Too bad. read more

We stopped in for breakfast. I have eaten here in the past breakfast and it's always a solid choice.. staff is always so friendly, professional and attentive. Inside is immaculate with a modern design read more

Artisan Bistro - New American Near Me - Boston, Massachusetts

Food and service were great. Quite pricey but that seems to be the standard these days.

Reserved a spot for NYE and was rather let down. Our server was friendly, but we would wait 15+ minutes between each beverage (solid drinks, classic $22+ cocktails). The overall atmosphere was fine, nothing terrible but for their prices I was expecting a bit more. Our food came out at a reasonable time, but was underwhelming. My lobster roll was disappointing and rubbery, and my mashed potatoes were cold. My partner bought the steak frites, and it was not warm enough to melt the butter it was served with. We also ordered two desserts, and finished neither of them. Each dessert was $9, and were decently sized to be able to be shared by two people. For how much this dinner cost, it should have been much more memorable for great taste instead of disappointing flavor. Overall, average food and drink for a price point that it does not deserve even remotely. read more

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Good enough, barely. I am at the Ritz, arrived late and wanted to eat before retiring. The good news is this place was open and available (not always the case at Boston hotels). The bad news is the food was very meh. Clam chowder too thick, more of a stew, too much bacon. The lobster roll was better but still just ok. It'd be nice if the Ritz improved this place. read more

This was a long, yet pleasant walk from the hotel, and very worthwhile. Small and cozy and delicious!

Convenient restaurant located in the Ritz Carlton. Our waitress, Sandra was amazing. She remembered our kids name and really made us feel welcomed. Breakfast Menu: Kids chocolate chip pancakes - perfect size of pancakes although my kids never finished the whole thing. Vermont yogurt - delicious Crispy bacon - delicious Bagel & cream cheese - a bit expensive but son loved it Cereal - son was happy that Sandra ordered fruit loops for him! Dinner menu: Lobster roll - delicious and the french fries with truffle oil was amazing (my son switched fries with me) Kids chicken tenders & fries - the kids loved it so that was great Service - the lady serving us was really nice The restaurant is convenient and when my kids are too lazy to walk to get dinner, this was our go to place. As a bonus, the staff was amazing. We can't wait to come back. read more

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Excellent food and service. This restaurant is located within the Ritz-Carlton in Boston. I will definitely try it out again the next time I go to Boston. read more

Artisan Bistro is the whole package: simple delicious food, delivered by seasoned hospitality professionals like Noelle, in a beautiful modern atmosphere. We enjoyed a fruit platter, oatmeal, breakfast sandwiches & a kale Caesar with possibly the best Caesar dressing I've ever had. We were celebrating a football win and Noelle even brought us a celebratory dessert! She couldn't have been more friendly and welcoming. We will definitely return to Artisan Bistro! read more

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Fantastic attentive waitstaff at this bistro. The mussels were fantastic. The red cherry tomatoes were delicious and also the mussel too. The sour dough bread was good too. The truffle fries were made for 2-4 people. They were garlicky good. read more

Artisan Bistro - Mussels - New American Near Me - Boston, Massachusetts

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I was staying at the Ritz Carlton on New Year's Eve (see that review on my profile), and I decided to try this place. It feels very cozy inside, although I wouldn't mind if the heater was on. The staff was very kind, and food came out at above average pace. Definitely worth the price and the time! Stop by if you have the chance, you won't regret it! read more

**this review is for the $1 oyster happy hour special (4-7pm) Conveniently located on the ground floor of the Ritz, this place was a great find for $1 oysters! On the day I visited, there were 3 varieties of oysters. I don't remember the exact names, but I enjoyed the two larger oyster types more than the smallest of the 3. I went with a group of 6 and we ordered 3 dozen, which was perfect. And for $1 per, you really can't complain. We also ordered 2 baskets of fries which were such a delicious complement to the oysters. They were dressed with parsley, a sprinkle of cheese, and perhaps a bit of truffle (?) - whatever seasoning it was, the fries couldn't have been more satisfying. Our servers were helpful and attentive. I will say that the overall environment and service felt a little stuffy/overly formal, but then again, it's the Ritz. read more

Artisan Bistro - Oysters - New American Near Me - Boston, Massachusetts

Went in after a theater event for late bite, and was very happy with this find. We sat at the bar , where the bartender was quite attentive. We had an arugala salad, crabcakes, clam chowder and brussell sprouts. It was all delicious. Great location near the theaters. Look forward to returning! read more

Lovely ambiance, stellar service, and delicious eggs Benedict!! We love a perfectly poached egg

Although neither I nor my DC are particularly impressed with Artisan Bistro, their Winter Dine Out Boston menu and relatively convenient location won us out. LUNCH MENU $25: 3-COURSE MENU FIRST COURSE BABY KALE CAESAR White Anchovies, Brioche Croutons, Caesar Dressing BURRATINI Basil, Heirloom Tomato, Beets, Toast SECOND COURSE BRAISED SHORT RIBS Cauliflower Puree, Smoked Fingerling Potato, Red Wine Jus SCALLOPS Agli-Olio Tagliatelle, Beet Tops, Shallots DESSERT IRISH CREAM GELATO Add Espresso +$4 WELCOME TO THE RITZ DUO Boston Cream Pie, The Ritz-Carlton Signature Cake We shared both RW entrees while each ordering the Burratini and Ritz Duo. The first course was refreshing and had a nice contrasting crunch from the thin toast slice against the cool tomatoes and creamy burrata. The short rib was tender enough, but the scallops were the small bay type and there was a pool of oil lurking beneath the chewy pasta. Our dessert arrived dressed up, but tiny. Slices of both cakes were thin, and a little dry. This was the most disappointing course. I guess I ought to have tried the gelato. Even the bread served warm rated higher than this dessert. read more

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Myself and 2 other individuals went for brunch on a Sunday recently. Our reservation was for 11:15 and we had tickets for a 1pm show at a theater that was a 5 min walk away, so we figured we had enough time for a nice meal. We put our drink orders in after a couple minutes which was nice. It was then close to a 30 minute wait just to get our food order taken. Followed by an additional 30 minutes to get two of our three entrees. There was apparently an issue with the third entree which caused a further delay. We did not receive the last entree until almost 12:40, 20 minutes before showtime. The frustration caused by this made it impossible to enjoy any of the meal. The third entree was comped which was nice however I still can't recommend this restaurant. The communication was poor and the manager who was continuously walking around didn't even bother stopping by to apologize. For the price and the fact that it's the Ritz Carlton, you'd expect much better service. read more

The Avery Chocolate Bar is OVER-priced & UNDER-whelming. Situated in The Ritz Carlton Boston's freezing hotel lobby, our party of two was charged $120 for a small cup of hot chocolate & 3 mini pastries. The pre-set plates were plopped down in front of us before we had a moment to take our coats off. Oh, plus $35 for parking. read more

This new version of the Boston Ritz Carlton restaurant hits a home run. The ergonomic but still elegant restaurant makes a world class omelette cooked to perfection. The mixture of oven cooked potatoes and perfectly prepared sour dough toast is worth the trip to Boston. Cannot wait to return! read more

Artisan Bistro - a table with food and drinks - New American Near Me - Boston, Massachusetts

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Food was delicious and our server was SO KIND. Food is expensive but what you would expect from a restaurant inside the ritz. I got the smoked salmon bagel plate. Others at the table ordered oatmeal, eggs, and fruit plates. All food came out quick and tasty! Good stuff read more

We have been there twice now and every time waited a long time for our food. This last time we went for dinner and the salmon was overcooked, the pancetta was very tough and chewy. For the brand and cost you would expect service and food to be held to a higher standard. The only thing I enjoyed was the cucumber refresher mocktail. Very disappointing read more

Only go if you are desperate. The food is mediocre at best. Way overpriced for what you get.

Ate here on a Saturday before a show at the Wang. Service was perfect, server ver attentive. I had the price fixe for dining week. App. great, duck confit tender w a great bean and pepperoni sauce. What a great place before the theater. Loved it! read more

We went post theater matinee so 4:00ish, sat at the bar. Because of timing there was a limited menu served. We shared garlic wings and lobster mac and cheese with a champagne - tattinger- and microbrew. Service was attentive. Marwan brought us complimentary dessert for our anniversary. read more

Service was excellent, food was really good- shame on Artisan for charging $140.00 for a $28.00 bottle of wine- I know I didn't have to buy it- but the mark up is ridiculous. Burger was excellent- fries should have been crispier- and the bowl for the Char w/ broccolini was not great plating- food was delicious. read more

Yes it was a bit pricey but the omelet perfect with small enokitake mushrooms, crunchy asparagus folded into fluffy eggs. Perfectly ripe fruit with a thicker, creamy ricotta. Noelle was attentive and provided excellent service. read more

Literally just so bad. The waiter was really nice but the food was horrendous. The eggs were really over cooked and rubbery. There was no seasoning on anything. Definitely not worth the price. :( read more

Food was okay but service was horrible! luckily my husband was not drinking his water as I ran completely out of drink and had to drink his water. I only had soup which took fore and my husband had a burger that took over 20 minutes to get. server had an assistant with him but sadly did not get stellar service as you would expect from a restaurant inside the Ritz Carlton. read more

Artisan Bistro is part of the Ritz Carlton Hotel. This is a really nice restaurant for brunch. I really like the atmosphere of this place. I like the peaceful setting, the high ceiling and the simple decor. I love the crab cake eggs benedict here. The eggs are poached perfectly and the hollandaise sauce is delicious. The crab cake is not filled with batter like other places. There are actually big chunks of crab meat! There are some fingerling potatoes and asparagus on the side. It is a perfect meal for brunch! I also tried the french toast here before. It is also really delicious. I love the soft brioche bread that they use and the fruits that comes with the french toast. I also think the small individual jam, ketchup, tabasco, and maple syrup jars are really cute! This way you know that the condiments have not been sitting there for a long time and everything is new at the time you use it! The service here is excellent. The servers that I have encountered were all attentive. They always made sure that my coffee and juice were filled. The hostesses were also courteous. I really enjoy having brunch here! read more

Artisan Bistro - Brioche French toast - New American Near Me - Boston, Massachusetts

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This is my second time at Artisan Bistro, staying as a guest at the Ritz Carlton. The food is pretty tasty, especially the seafood options, and I think the prices are to be expected for a hotel-affiliated restaurant. Generally pretty quiet/not loud on week day nights - last time I went, we were a party of 8 with many academics, and the passionate academic conversation was unhindered by noise (if anything, we were the noise). Service is friendly, patient, and prompt. Will be back soon. read more

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We wanted to go to the Avery Bar next door, but it was closed and did not open until 5:00pn so we ended up here. Sat at the bar and had good service. They can make really good strong drinks - but expensive. I paid $85 for 5 drinks. read more

Got the wagyu burger with blue cheese and caramelized onions. HUGE BURGER at least 8 oz of protein. Fries were amazing and delicious. Nice music, nice vibe, high end clientele. The menu has impressive lunch options like wagyu sliders, swordfish, etc. Restaurant was 1\4 full. Also ordered a duck pizza to go for my co-workers and they absolutely adored it! Flatbread and enough for 2 to share! read more

Artisan Bistro - Wagyu burger - New American Near Me - Boston, Massachusetts

The worst service I have ever experienced. We mentioned we needed to leave the restaurant by 7:15 to see a show. We got there at 5:45. There were only 3 of us and we ordered a salad and 1 fish dish and a scallop dish. We were not served for 1 1/2 hours! They didn't even bring a salad for 90 minutes! Abysmal service Ritz Carlton. We were served between 7:15 & 7:20. Needless to say we are in 3 minutes and ran out of there. They didn't charge us - but that's not the point. Everyone around us was being served before us and paid and left before we were even served. Epic fail. read more

I work nearby and stopped in for lunch with my husband. It was not busy at all. We sat at the bar and it took quite awhile for our order to be taken. Our drinks took forever to arrive. My husband's salad and soup came at the same time. There was no bartender behind the bar for the entirety of our meal. Every once in awhile someone would float behind the bar to eee if we needed anything. Our neighbors got very annoyed at how long it took to process their payment. It seemed as if no one knew what they were doing. While the staff was very courteous and friendly, the time for everything was incredibly slow. I have to say that my salad wasn't great with a weird herby flavor and large pieces of lettuce that I had to cut. Our lunches were plunked down on front of us on the metal bar with no placement or napkin and utensils. No water, no bread, no snack mix. With prices and slow service like this, I ain't nevah evah coming back read more

2.5 stars I came here with a friend prior to a show at Wilbur Theater which was a five minute walk. Artisan Bistro is attached to the Ritz Carleton but has a casual vibe. I really liked the table we sat at. It was basically a "booth" but only room for one on each side. I found it very comfortable and intimate. My friend and I could easily talk to each other. They served two different kinds of complimentary bread- the garlic one was delicious. I wish we had had a bowl of just that one. Drinks: We both had the Grilled Pineapple Margarita, we had been told it was a popular item. It was not enjoyable at all. The tequila was completely overpowering, it is all you could taste. Every time I took a sip I was making all kinds of faces. Dinner: We both had the Brick Chicken. It consisted of 8oz Airline Chicken, Kale, Rainbow Carrots, Grits, Maple Mustard Jus. The chicken itself was ok-- a little dry. The rest was pretty tasty and helped the dryness of the chicken. The service was ok. Our server wasn't overly friendly and seemed a bit disinterested. Like when I inquired about popular drink items she didn't provide any further details about the two choices she named. *** The latte at the end was especially delicious, I will say that. All in all, I wouldn't recommend. Overpriced for an underwhelming experience. read more

One of these things just doesn't belong here! $20 flatbread with complimentary 1" sliver of wood. Ample apologies from the manager, but seriously, expecting far better from the Ritz. read more

Artisan Bistro - New American Near Me - Boston, Massachusetts

The food didn't live up to our expectations but the service was awesome. There were definite hits and misses. My filet was cooked to perfection but the mushrooms and sweetbreads were overseasoned. The sweetbreads were also cut too small and you lost them in the sauce. The chicken dish was good but swimming in a broth, it was almost a soup. The flavors were good but the presentation should be revamped. Cheese plate was amazing and the bread was good but it was the same bread they start you with at the beginning which is overkill. The servers Danilo and Bal were both excellent and the dessert was the best cheesecake I've had, definitely a highlight of the meal and a great suggestion by Danilo. read more

Artisan Bistro - Bread - New American Near Me - Boston, Massachusetts

Yes, the cost is high. However, we found that if you go "all in" and get the buffet, they will provide you everything your heart desires! Included in our buffet was a side pancake AND freshly made smoothies! We liked the service and quality. For sure it was expensive, which is why I'm giving it 4 stars, but the service was unparalleled. read more