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    Army Guys Moving

    3.4 (47 reviews)
    Open • 7:00 am - 8:00 pm

    Services - Army Guys Moving

    In-state moving

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    Reviews With Photos

    They break your stuff then the owner uses the excuse that they're contractors and he holds no liability for anything breaking...
    Eduardo F.

    It is sad to see a business owner use the term Army in the name of his moving company. He represents nothing of the organization I was a part of. The Army core values have Honor, Integrity, Selfless Service to name a few. The owner sent two gentlemen to my home to help move a few things out due to some renovations. First, I got a call from the owner telling me the quote I received and that I would be getting two movers coming over to help me for two hours. He asked if I may need another mover in case there are any oddly shaped things that I may need to be moved. I told him I needed a buffet and a dining table moved and didn't think I would need more than two people to help. This is relevant because he would later claim a different conversation happened except luckily for me I record ALL of my phone calls and I'll make a YouTube video so you can hear how the owner talks to people that do business with him and his poor employees which in my opinion he exploits. After our phone call which he had said his two workers were 30 minutes out, they did not show up. I waited an hour and by this time yes, I was frustrated. I told him to find out and call me back because I was borderline going to cancel the move and hire someone else. He called back and said they would be there in 15 to 20 minutes and asked if I was going to cancel after all because the two guys had two more moves after mine. I told him I would not cancel but they would have 20 minutes to show. They showed up 20 minutes later and everything went smooth for about 30 minutes until they broke a marble top that went on top of the buffet. As they were placing it on the truck it slipped out of one of the employee's hands and it broke into 3 pieces. They called the owner and I texted the owner an image of the damage. As I heard them converse I started hearing the lies and the excuses they would make to scapegoat the responsibility. First, it was my fault because he said that I didn't put a blanket on it, then the issue was because it was going to be placed on the bottom of the truck. None of which are relevant because the break happened when his two workers dropped the furniture. I recorded the call, he made every excuse in the book and even refused to give me his company name; he threw his employees under the bus telling me I should not pay them and should arrange a replacement with them. Ultimately the call ended with the owner telling me I didn't have a contract and basically I was out of luck, on my own. If you happen to hire this man or anyone that works for him be aware that he will tell you that he just contracts people out, he probably does not have insurance to cover any damages any of his guys may do. He will throw his workers under the bus claiming they are just contractors. This man abuses his people and when in a tough situation he drops them and drives a bus over them as if they didn't even exist. I put him on speaker and recorded all the calls and I will be posting a link on here to the video so you can hear his complete disregard for his workers and the customers he acquires. He exploits people that work for him and reaps all the rewards but none of the risks involved with working with other people's property. He will use every excuse he can possibly make to not be responsible, he missed his calling, he should have been in insurance. Instead, he employs the name of one of our military institutions in an attempt to represent something he is not; he should be ashamed of himself! To the owner reply which is full of LIES Lie number one that he informed me that his regular movers were busy. I have the phone call recorded where he just called to confirm my quote and he was going to text me the number of his guys that were going to help me with the move. Saving money?! I was paying almost 200 dollars for two hours of help, how is that saving money?? Lie number two, I didn't want to wrap anything, I had many things wrapped and I had only taken off the buffet top to make it easier because his guys said they were gassed and they couldn't lift it. I didn't lie about not having heavy stuff, I told him that's why I needed two guys and how can he claim they are not his employees if sent them, and he himself said he had two other moves lined up for them. How can they not be his employees if he's ordering them to go to different places to move things?! Lie number three, allowing a customer to help, I was not helping; if anything I was directing because the two guys he sent over didn't have a clue. Lie number four, they are not his employees, then why did you send them?! Why was it you asking me if I still needed them if not you had two more moves lined up?? If they are not your workers those are very strange statements to make, again I have you sir on the recording saying this stuff... All lies, I did serve and live up to the core values to this day, unlike the owner of this business.

    Tim and Brandy did an excellent job of organizing our garage!
    Susan P.

    This is the 3rd or 4th time I've hired the Army Guys to help me out. They helped me move into our apartment, found someone to install a light fixture, helped us move a bed, and now organized our garage. They are fast, efficient, careful, good communicators and thoughtful. What more could you want?

    A job that was quoted 3 hrs took over 6 and here's why: 3 guys and 1 dolly to move a fully furnished 2 bedroom apartment one at a time.
    Ken T.

    WARNING!! WARNING!! WARNING!! I don't ever write a review becuase a lot of time it's the employee that give you the experience ( employees were nice) but this is directly from the dealing with the owner. BEWARE!! I'd give a NEGATIVE rating if I could. By far one of the worst and most unprofessional owner I've ever dealt with. I would never use "Army Guy Moving" service again nor would I recommend it. Here's why: Wednesday 04/26 I saw his ad on CL and called him to make arrangements to move my fully furnished two bedroom apartment to another two bedroom apartment that was on the third floor in the same complex. We agreed on a price and how it would be handled which I quote, "Includes, transportation of furniture to other residence with in complex, dollys and wrapping. 3rd floor to 3rd floor...Thanks, Jon." $95/hr for 3guys. Via text. Move in date was set for 5/1/17 but we changed it to 04/30/17. No issues there except Army guy sent three guys with ONE dolly, a few pads and in regular PICKUP TRUCK who showed up 30 min late. THIS WAS A HUGE RED FLAG! As they showed up late, no paper work ( Most likely not license and insured), no big MOVING truck and nothing to protect or secure my belongings. So I called the owner to see what is going on. There is NO POSSIBLE WAY they can fit any piece of furniture on that pickup truck. His excuse was there were "some confusion" and he thought a pickup truck would be enough to "shuttle" my 2 bedroom apartment in the complex. There's no confusion here on my end as everything was clearly communicated when we talked since he suggested 3 guys so we can get things done "faster". At this point I've already packed all my belonging and have no choice but to reschedule with Jon for Monday. Now he wants us to pay $50 extra for the Uhual which he's going to rent to move our belonging when it's something he supposedly had in the pictures as "Professional Movers". So I agreed to it as I don't have any other choice for Movers since I have to vacate by Monday-05/01. To make things up for the "confusion" and delay, Jon says he'll deduct wrapping time from the move time once complete which is roughly an hr. I agreed to it. I showed the mover around my apartment and asked him about how long it would take. He says 3 hours to get the job done. This is after him(Freddy) having a 30 minute conversation with Jon, the owner. Alright, so we proceed to arrange it for Monday morning at 9:30am. Monday: 9:30am and no one showed up. I contact Jon and Freddy, they haven't gotten the truck yet. It wasn't until 1030am that they showed up. At this point I had to leave for work. My girlfriend stayed back to watch over the moving process. 4.5-5 hours later these guys are still moving my belonging from the first apartment down to the truck. I get a call from Jon about it and we had a conversion where he ends up contacting my gf and talked to her. 30 minutes later I get a call from my girlfriend saying that he's demanding $620 from her or else they were going to put our belonging in storage. I called Jon and instead of trying to make things right, he's talking on the top of his lung on a three way saying that it's not their fault and we need to pay them up front for the work before they finish because it doesn't seem that we have the money since my girlfriend told him we budgeted the move based on what they (him and his employee) quoted us. Per Jon, the $620 is what his now "estimated" time to finish. Insisting that he gave us a discount by removing the cost of the wrapping material when it was clearly in the agreement that wrapping is in the cost and refuse to take off the hour or so that it took to wrap our belongings. Saying, "I'm already throwing in the cost of the wrap for you! That costs money!" (When wrapping was part of the agreement.) Then proceed to demands that his employee take the money while he's on the phone with me or take our belongings. Demands that his employee get the money from my girlfriend while he's on the phone with me or take our belongings. At this point we have no other option and our belonging has to be moved. And with no other choice we forked up $620! Got home and asked my girlfriend about how things were done; it took two guys to carry my 20-30 lbs night stand "to be extra careful". And three guys to bring up a box on a dolly. Picture attached. They used 1 dolly for the entire move!! As Jon said, "if you want some thug to come, pack your stuff and move it without caring about your belonging you can find them on Craigslist, but that's not us!" Ironically, I found Jon's listing on Craigslist. BEWARE and expect them to be LATE, hidden EXTRA CHARGES and FEES not-disclosed, and NON-professional movers(ex: third guy was just one of the mover's neighbor that was helping out)!

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    6 years ago

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    Page 1 of 2

    Ask the Community - Army Guys Moving

    Review Highlights - Army Guys Moving

    “Jon was able to pull together this move very quickly, and was very transparent with him on all the details and costs.”

    Mentioned in 22 reviews

    Read more highlights

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