Excellent!! Prompt and professional. Sergio and his crew…read morewere respectful of us as customers and also our property. He was knowledgeable, thorough and efficient. We were never uncomfortable having them in our home. I would not hesitate to recommend NewGen Restorations.

Top notch quality and highly knowledgeable. Great value. Sergio and Hilario did a great job with…read moreour water restoration. They came in the same day and started immediately. Having issues with your home can be stressful but these guys and their crew our extremely professional and reliable and were able to relieve the stress by walking us through it and explaining the process to us. Their service was a huge value add. After our experience with them, we wouldn't recommend anyone else but Sergio and Hilario and Newgen to people for any restoration work. They kept the areas outside of the demo room clean. I can't thank you enough! Through the process we had new questions almost everyday, and they made themselves available to us throughout with great response times.

Wonderful experience w Todd. It's a comforting feeling when you sense a vendor respects your home…read more The work was very well done with ZERO clean up on my end afterwards. I had three flights of stairs done, a large area rug cleaned, and a high-end upholstered chair treated. I was pleased with the results.

When I had a leak in my house I was dreading the upcoming battle and stress. Chris came I. With his…read morecrew and immediately put me at ease. Every detail was handled professionally, and with care to my family and myself. For all the damage from the leak, and demo, I was surprised at how clean it was done.

We had a major sudden leak with disastrous consequences and extensive flooding to the entire first…read morefloor of our beautiful home in Carlsbad. As luck would have it a friend went through a similar situation and recommended Command Restoration and they showed up right away to begin water damage mitigation and then they took me through an extensive restoration and remodel. Shout out to. Cameron and his whole team especially Tom, Jose, Alex, Chester they all did a fantastic job!

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

Team very organized and professional through process demolition and prep for remediation. Felix…read moreexplained every step of the process and updated us daily. He was a pleasure to work with. They worked steadily and accomplished a lot in a few days. Great work and team.

Servpro of Fallbrook/South Oceanside has been a huge blessing and help and also has been so…read moreknowledgeable and able to help explain about what is happening and what needs to be done to fix the situation. They have amazing insight about how to assist with understanding what is happening with mold and the best path forward!!! I couldn't be more thankful!! Randy especially has been amazing!! Thanks so very much!!!

Chad and his crew took care of a water damage for me. His crew took very good care of the personal…read morebelongings and the drying of the wet areas. I highly recommend Clean Sweep Restoration.

Chad has shown great professionalism to me and my family! He knows how to handle all claims big or…read moresmall! Chad takes pride in his work and it shows! Great job Chad!

Warning: Horrible!! Major theft problem. Work that was not to code. Our contract says $575/ hr for…read morea plumber. His plumber is a handyman. There is no worker's compensation. When we addressed these issues with Pat Reynoso, he quit. When I reported him to the Contractor's State Board, Pat Reynoso put a $200,000 lien on my home saying I fired him and material loss. He has no evidence. We have pictures and evidence. But his contract disallows attorney fee compensation. Major loss and headache. Be sure your contract has attorney fee compensation for whoever you hire. Stay clear from this hot mess!

Pat and his team were BEYOND amazing. They were professional, knowledgeable, kind and so thorough…read morein their job. You see my family unfortunately dealt with COVID and once we were all cleared with negative results (2 of them to which we showed Pat) we needed someone to come clean and disinfectant our home. Pat and his team came gave us an estimate and explained in detail what the disinfectant would do/cover. I knew I went with the right company. They came in with masks and all they needed to get their job done. Additionally, Pat kept me updated with the job throughout the day. When the job was done it was like walking into a new home. Even more was the feeling of comfort knowing our home had been disinfected. I felt "safe" in my home again. So to Pat and his Team....THANK YOU. For EVERYTHING! Thank you for making my home feel clean and germ free! Highly recommend!!!!

MVB and Bobby were extremely helpful with a slab leak that I had in my kitchen. I have not worked…read morewith an insurance company before and had no idea of what to expect or what to say. Bobby helped coach me through the process of dealing with the insurance agents and made the process easy. Once his team started working on the restoration of my house, they were quick, efficient, and very friendly.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!