Renovation Pros got the job done in a timely manner. Our house looks like new! We would recommend…read morethem to anyone.

Great service from the very start of leak water damage and working through mitigation and…read morerestoration rebuild. Highly recommended!!!

Fraudulently over-charged me for services never performed then disappeared when I went to re-cupe…read morethe money I had already paid them. This outfit is operating under criminal intent and should be investigated by the police.

Thank you for helping us with our remodel. Friendly group…read moreof people and got the job done! I would definitely hire them again for our next remodel.

MVB and Bobby were extremely helpful with a slab leak that I had in my kitchen. I have not worked…read morewith an insurance company before and had no idea of what to expect or what to say. Bobby helped coach me through the process of dealing with the insurance agents and made the process easy. Once his team started working on the restoration of my house, they were quick, efficient, and very friendly.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

I can't think of anything more stressful than coming back from a catastrophic fire in your home…read more The first thing you might realize is that your insurance company is not on your side. Potential contractors show up, and many of them are disturbingly excited by your disaster. You may begin to wonder who you can trust. You can trust Team 1. Marshall and his team have decades of experience. Like every house, there were things in ours that are unusual, and because of his experience, Marshall went nose to nose with the adjuster to make sure we received everything that was due us. The difference between what the insurance company offered and what Team 1 helped them understand they needed to cover was already worth thousands of dollars before the work even began. You are going to face decision fatigue if you have to rebuild your home. What type of faucet? What finish? Paint? Appliances? One day I was on the phone with Team 1's design team for most of an afternoon. I hung up and collapsed, they carried on with another client as far as I know. We had some pretty clear ideas of what we wanted when the job was done, and it meant extra work for both of us. Kristi took our requests in stride, and more importantly let us know when what we were thinking about was not wise. She offered alternatives that made sense, and if we still wanted what we wanted, she helped make it happen. They were clear, frequent communicators in a process that took over a year. Things are going to go sideways sometimes, things no one anticipated are going to blow up. Team 1's experience minimized these inevitable events, and they were gracious and patient when we struggled to understand. At one point, the pandemic made it nearly impossible to source something very important to our satisfaction. In a meeting where I think I went full Karen, Marshall kept his cool, and, even though he didn't have to, they fixed it for us. Team 1 has old school integrity and customer service. You will not do better. During the final walkthrough our fatigue was showing. We noticed every tiny little thing. They wrote it all down, touched it all up. There was even a problem we discovered after move-in that no one anticipated - it was unclear if it was related to the claim. Marshall had his guy go look at it. He explained the process and alternatives if the problem turned out to be extensive, and when it was minor, he went ahead and had his guy fix it for us. The house is beautifully restored. TLDR: These guys are old school awesome.

run!!!!!!do not do business with this company i repeat do not!!!!! this company takes advantage of…read morepeople in a situation where you really don't know what to do..but i'm here to tell you do not go with this company.. our family house burned down christmas eve and they showed up sold us a dream when we was at the low of lows they milk your insurance for every penny and leave you stressed, sick from mold and a migraine that doesn't go way.. if this sounds good to you then give them a call ....they hire day labor workers that do what ever and then when it breaks down they send the same no skilled workers from homedepot to fix it hopefully... they received over 500 thousand for repairs and all this happened within 3months of us moving in mind you we was out of our home for almost 2 years and this was our welcome home present and guess what this are falling apart while i'm writing this review....

OR Construction did an outstanding job on my project, completing the work efficiently and with a…read morehigh level of professionalism. The entire team was organized, thorough, and stayed on schedule, which made the process smooth from start to finish. What really stood out was their proactive communication with my insurance company. Unlike another contractor I used, who failed to follow up and left part of my claim unresolved, OR Construction took the initiative early on. That initial contact made a significant difference and was a key reason my claim was processed and paid so quickly. Their attention to detail, responsiveness, and commitment to doing things the right way set them apart. I would highly recommend OR Construction to anyone in need of reliable and professional construction services.

The CEO is a very nice person. He takes care of any issues of their work and any problem you may…read morehave. God will bless his business.

I was referred to this company by a plumber. I gave Matt a call and he reassured me that he would…read moregive me an honest opinion on whether we needed our kitchen cabinets removed due to potential water damage. Initially, a remediation company had come out and told me I'd have to rip out the cabinets due to water damage. I wanted a second opinion, so that is why I reached out to Matt. It was a pleasure speaking with him, for he is very knowledgeable of water damage. Matt really calmed my nerves. Our appt time was 9AM, and about a couple minutes after, I see his car pull up. I love when people show up on time. I've had bad experiences in the past where I sit, look out the window, and just wait for someone to show up at the scheduled time. Matt showing up on time really impressed me. He looked at the areas where they may be damage, and didn't find any moisture detected. He couldn't guarantee that there wasn't some water damage to where a drain leak was, but reassured me that at least inside the cabinets, and on the drywall, there was no damage. He was patient in answering my many questions, and made me feel more at ease about the situation. He asked that I send pictures of what's behind the stucco, once the plumber cut into it to fix the pipe, and that he would then give me a recommendation on how to proceed from there. I joked and told him hopefully I won't need to use his services, but if the worst case scenario became a reality and I did need the cabinets removed and drywall replaced, I know Matt would be the first and only person I call.

Matt was punctual and very knowledgeable. He even gave me a new customer discount. I highly…read morerecommend Matt and A Andrews for any water damage needs you may unfortunately incur. A+

Excellent and professional. They were very prompt. Once the leak was located the took care of it…read moreworked very clean. Walked us through a few repair suggestion once we decided what we wanted to do they got to work. Stayed within the estimate. I would highly recommend them

NEGOTIATE YOUR QOUTE. BE VERY CAREFL. If you are reaching this company, YOUR ARE MAKING A VERY VERY…read morePOOR DECISION. They promise everything will be managed from insurance funds and charge high prices. Be careful with Alfonso, they seem very friendly and accommodating and since you don't have any clue on the damage, every thing is done so fast and the bill spikes up. They were referred by TURNKEY PLUMBING. DO YOUR HOMEWORK. ITS YOUR HARD EARNED MONEY.

After my first review serv pro reached out to me to find a resolution to my concerns. They did a…read moregreat job at listening to me and we were able to come to an agreement. They're employees we great and they really do want to help you. My biggest suggestion is to ask as many questions as you can and make sure there is clear communication. It's already upsetting that you have to use them in the first place because your house flooded or was damaged, just make sure you are clearly understanding the process of everything and really educate yourself.

I can't rave enough about this company. I have used them twice and both times they arrived quickly…read more They took the time to explain things to me, and guide me through the whole insurance process as it is a nightmare. They did a great job drying up the water damage and even reconstruction aspect. I would highly recommend them!