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    SERVPRO of Temecula

    4.5 (14 reviews)
    Open • Open 24 hours

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    4 years ago

    Would not come - only 24 hours "if they want to come". Not cool. Had an emergency and really needed help.

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    4 years ago

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    Review Highlights - SERVPRO of Temecula

    “What I loved is that Chris went over all of my options with pros and cons for each, including home insurance claim possibilities.”

    Mentioned in 3 reviews

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    I just want to take the time to write a review about Bud with Platinum Dry, because he truly…read morechanged everything for me. We had a major leak this past year that the owner neglected to address correctly. I expressed my concerns multiple times about moisture and possible mold, but I was dismissed. Months later, I became very sick and couldn't shake the feeling that something in the home was contributing to it. Out of desperation, we called Bud and he showed up the same day. He immediately confirmed an additional leak we didn't even know about, and found 100% moisture in the walls of my bedroom. The relief I felt finally getting answers was indescribable. That confirmation meant everything. When we had to leave that rental in an emergency and move into a new place, Bud came out again that very day to check the new home. He alleviated my fears and verified that the house was clean. Mold illness is real absolutely real and it can completely change your life. I needed to write this review because I'm beyond grateful for Bud's integrity, responsiveness, and the way he dropped everything to help when I truly needed it. I'm also incredibly thankful he validated what I already suspected, when people around me thought I was being dramatic or neurotic. I wasn't I was educated, researching, and listening to my body. And Bud confirmed all of it. I'm on the mend now, but if you suspect moisture or mold, please call this company. They are honest, knowledgeable, and genuinely care about the people they help.

    From the start David was so professional, relatable, and very knowledgeable. It's the first time I…read morehave a leak and have major things repaired, and he made it so it was not stressful. thank you for Everything and for sending people Like Alfredo who was also so professional, and detailed. where we had the leak is not even noticeable he did a great job!!! Thank you if there is any other crazy leaks I know who to call.

    Integrity Restoration Pros - This is the zipper curtain cover used to protect areas of the house. Containment I believe it was called.

    Integrity Restoration Pros

    (42 reviews)

    It was fate that we found this company. We had a major leak in our house while we were gone and…read morecame home to our whole downstairs completely flooded. Our insurance didn't want to pay out what we got quoted with another contractor. Months went by with no resolution. So I went on a hunt and found Mr Scott Blizzard. He really knows the insurance game and fought for us to get the money we needed to restore or home back This man has a heart of gold. He did exactly what he said he was going to do. Him and his team did a complete remodel, paint flooring m, bathroom and kitchen. We couldn't be happier with the work they did. He was punctual and kept in communication with us every step of the way. We are finally back in our home after 9 months, which should have been 3-4 if the insurance would have paid out. Scott got it done. The photos are before and after, and when work was 99% done minus the cabinet handles

    Integrity Restoration was there for us when we were in a bind. Our rental property had a leak in…read morethe guest bathroom so we needed this fixed FAST and to also be mindful of our renters. Jon and his team are very professional and spent time making sure everything was fixed while holding themselves to the highest standards. I am confident that the job was done perfect and we will not have the issues in the future. Thanks for you help, we will reach out to you if we ever have an issue again...rental property OR personal property!

    Blue Clover Construction - After the mitigation team demoed our existing shower.

    Blue Clover Construction

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    Thank you for helping us with our remodel. Friendly group…read moreof people and got the job done! I would definitely hire them again for our next remodel.

    At this point, I honestly feel like there is very little effort being put into completing my home…read moreproperly. If I were to break down everything that was originally discussed, what I was given the option to select, and what has actually been done, I have a hard time understanding why I wasn't simply allowed to make the choices that I originally wanted. From the beginning, I was given options regarding the flooring, cabinets, and countertops. When I asked whether the living room, hallway, and back room could have the same flooring, I was initially told that it would be fine. I was also given options for the kitchen cabinets and countertops. I selected the Maple Oakwood cabinets, and the picture I was shown had black marble-style countertops. To be clear, they were black--not dark gray, charcoal gray, or midnight gray. They looked similar to the countertops currently in the kitchen, but they were specifically black. As the project progressed, the living room was left with the existing vinyl flooring, just different styles, while the hallway, back room, and third room were completed with the same flooring. Yet different from The living room. The back room originally had carpet, but instead of installing carpet, the flooring was changed to match the hallway and other room. I am actually very happy with how that flooring looks, and I have no issue with it. What I do not understand is why, after allowing the flooring to be changed in those areas, I was then told that the living room could not have the same flooring because they had to follow what my policy approved and could not create a mismatch. From my perspective, there is already a mismatch because the living room was left with vinyl while the surrounding areas were given The same flooring. If the decision was going to be based strictly on what the policy approved, then I don't understand why I was originally given options and allowed to make selections regarding these materials. I simply wanted the same flooring extended into the living room so the home would have a consistent appearance. This entire process has been extremely frustrating. I have tried to be patient and cooperative throughout the project, even when after I had came home to check the improvement in my home and come to find out that somebody was rubbishing through my room and my personal belongings. After everybody was well informed not to go into the back room to the right on top of them, not only covering my living room camera, but turned off all my camera system and unplugging them. But the way everything has been handled has left me highly disappointed. At this point, this has been one of the worst customer service experiences I have ever encountered.

    SERVPRO of Temecula - damagerestoration - Updated October 2026

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