We used Renovation Pros because they were a vendor who worked with our homeowners insurance. I figured that they have a working relationship with our insurance company, if there were any issues not initially found, the approval process would be quicker. Now I will say that the work done was satisfactory but the scheduling was not. We had a house fire and the repair/renovation 16 months. There were many weeks at a time where there was no activity at our house. We were staying in a rental house. The fire occurred at the end of September, 2023. Completion was scheduled for September 2024. we were notified that the September date would not be made and would have to be extended into October. We notified the landlord we would need to stay an extra month and was told "no problem" The same scenario happened in October. In November, we were informed that they would not be finished and would need to extend into December. The problem there was that they did not notify us soon enough so when we talked to the landlord, they already rented the house out to someone else. We ended up having to move into a hotel. When we asked to have our hotel expense reimbursed, our insurance company refused to. When we inquired as to why they will not reimburse us we were told that Renovation Pros said the delays were our fault. We are out several thousands of dollars of hotel expense and are still trying to recover that. That is very dishonest. We would not recommend this company at all. read more

Amazing experience with this team! Thank you Erwin and Jamie! You guys were so quick to respond and so easy to work with! I truly enjoyed speaking with Jamie, he is very trustworthy and honest! Pricing was better than anyone else. I truly recommend this company. read more

Renovation Pros - Old Water heater swapped out with this new one in about 1 hour! Thank you Renovation Pros! - Damage Restoration Near Me - Temecula, California

Renovation Pros did an excellent job renovating our kitchen after a large leak was detected under our sink. Everyone in the process was helpful and friendly. Our questions were always answered promptl. I highly recommend this company for any job, big or small! read more

We had a great experience with Renovation Pros!! they took care of everything for us in this unforeseen event of our Refrigerator line leaking from the wall to our kitchen into our front powder room. We had never been in this type of situation before with any type of Insurance claim and Renovation Pros walked us through the process and was there to answer all of our questions. Renovation Pros team did everything from the dry out process to replacing all of our drywall our bathroom floor tile to our kitchen cabinetry , re-installing our appliances refrigerator, double oven ,painting, plumbing, vanity cabinet , reinstalling our toilet and baseboards! Erwin the Project Manage on the job was so communicative through this process it made it tolerable Alberto , Joanna , Gary & Steve were all the persons involved with our job and they were all extremely knowledgeable and very professional! Have a beautiful week Sincerely Gina Brewer~ read more

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Renovation Pros did an outstanding job reconstructing my cabinets and replacing the floorings that were damaged by a faucet leak. Every one of the staff that put in the work were so kind and professional especially Pam, the representative that was helping me with correspondences and also Austin, the project manager who was very prompt in responding to any questions or concerns I had. They were so efficient and were able to complete the work before the holidays. I was very surprised at how fast they completed the work. They really did a fantastic job and I highly recommend them. I will definitely be using them again if I get my other floorings done. read more

We had to call out renovation pros for water damage that extended from upstairs through a downstairs ceiling. From the start renovation pros was awesome. Everyone who showed up at my house was courteous, friendly and professional. We had a couple of hiccups but what I appreciate the most is the were extremely pro-active in making sure that those hiccups were resolved right away! That was HUGE! We have used another restoration company for a similar issue in the past and they were horrible..... Renovation pros was a night and day difference and cannot recommend them enough. I hope to never need their services again but if I do I will use them in a heartbeat! read more

We had a roof leak and needed repair work in one of our bedrooms. Our insurance company gave us a list of contractors for the repair through Contractor Connection. We checked Yelp reviews and picked Renovation Pros. From beginning to end, we could not have been happier with their outstanding work. Crystal in their office took great care of us, and they came out quickly to do the estimate. When it was time for repair, Mike and his crew were here promptly and kept us up to date on how the repair would proceed. His work was meticulous. The room looks awesome. The communication with the office and crew was great. I would highly recommend Renovation Pros. They helped to take the stress out of a highly stressful situation. Five Stars! read more

We had a slab leak in November and started working with another contractor to fix our bathroom and flooring. Had to remove all walls and fixtures. Sadly, that contractor died from COVID mid-project. Renovation Pros literally came to the rescue and finished up, working with both our family and the insurance company. I cannot say enough great things about their service and quality. I highly recommend them. read more

The work was done with attention to detail and high quality. I was very pleased with Erwin as my project manager, and the other professionals from Renovation Pros. read more

Michelle, Erwin and Antonio at Renovation Pros were the best. Their communication, service and expertise with my bathroom renovation project was outstanding. I highly recommend this company for your next renovation project. read more

We were very satisfied with the work done by Renovation Pros. They remodeled our primary bathroom after a shower leak. We decided to take the bathroom down to the studs and rebuild it as it was 20 years old. The construction was performed by skilled knowledgeable workmen. There was good communication between the project contractor, the workmen, and us (the homeowners). We liked that they guarantee their work. We recommend them and would not hesitate to have them work in our home again. read more

Renovation Pros was referred to us by our insurance company due to a slab leak. They connected us to a company to remove and store the contents of a hallway and 2 bedrooms and 2 baths and to a mitigation service to handle the asbestos removal. Their Project Manager, Alex, was responsible for replacing the walls, flooring and a bathroom cabinet that had been removed by the mitigation company. Alex and his crew were professional and respectful of our property and to my neighbors affected by this project. We are very pleased with the results of their hard work. Renovation Pros was also great when it came to communicating with my insurance company. Thank you! read more

Our toilet tank overflowed and we had water in the bathroom, small hallway (hardwood) and a portion of the bedroom. Tommy Lutynski and his associate (so sorry I can't remember his name) were personable, prompt, and reassuring. They made quick work of our problem and were open to exploring all options for the drying out process. I highly recommend them. read more

We are really appreciative of the great communication with our project manager and our project coordinator. They even reach out after the project was done to see what they could do better! I think they're one of the better companies in the business. read more

Can't say enough good things about my whole experience with Renovation Pros! They were professional, polite, and absolutely meticulous about the quality of the work! I highly recommend this company! read more

Our experience with Renovation Pros was good. Their office staff as well as the outside inspectors/managers were excellent. They were concerned, kept us informed of work to be done. It took an extended amount of time to complete the job but I think some delays could have been due to Covid slowdown issues. We did have some concerns with a contractor working with Renovation Pro. Those concerns were discussed with the staff and assured that it would be taken into consideration. We would recommend this company and while hoping not to need them in the future, we would definitely call if needing help! Thank you everyone at Renovation Pros read more

Great job! I had to blow out my entire kitchen to the studs and floor boards due to a flood. It took months longer than expected but that was due to Covid ( and a battle with a very low original bid from a insurance claims adjuster.) The company is very professional and caring which is very hard to get these days, thank you Michelle. The project manager (Erwin) has an eagle eye and makes sure everything is just right. The employees (Mike, Jake, Melissa) who physically do the work are flexible and accommodating which with an ever changing mind is so needed and a breath of fresh air, especially when you have never rebuilt a kitchen before. They provided referrals for flooring, cabinets, countertops etc. Special Thanks to Frank for the numerous flooring samples he provided and guiding me to the best flooring for my needs. Normally I write to warn people who not to choose. This time I felt it was important to write about a company you can trust since there are not that many you can trust to do the work, do it properly and not just disappear. They are reliable, perform good work, flexible, they stay true to their word, they stay in contact with you in case anything changes, they don't flip your words around and they don't push you into doing anything you don't want just to make it easier for them. AND the icing on the cake..Their work is covered by a 5 year warranty! I have pictures to see what they had to work with. And the finish. Hope you enjoy them. If you need an honest company to work with, you couldn't go wrong with Renovation Pros. read more

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Woke up with wet carpet on my bedroom. Had to take down my bedroom wall to the garage. Renovation Pros came in and did the restoration. I was glad that they were efficient with the work. If need be, will use them again. read more

Loved our finished product. The job took longer than projected as a result of some required rework. The delayed finish is the reason for the 4 stars instead of 5. The end result is perfect. We are very pleased with the finished job. Very pleasant staff. Follow up from Erwin was great. Very thorough. read more

No no one ever wants to need a renovation due to water leak. However, the folks here at renovation pros are a class act! They are responsive, thorough, and will do everything needed to make sure the house is back in order as quick as possible. Following the latest rain storm, we needed some renovations done as a result of a roof leak and they were right on with the pricing and the repairs. Since it was not covered by insurance, pricing was really important but even more important was just getting the job done right and they did! read more

Can't say enough great things about the professional attitudes, quality and expertise this company provided as we worked through a flood and restoration. They were all very responsive, attentive and patient. Truly a pleasure to work with, we appreciate you so much! Thank you Corrine, Erwin and Antonio. read more

So I found myself in the situation where I had flooding under my dishwasher and ended up with two checks from my insurance company to get everything fixed. Now I almost just went with the company who was contracted with my insurance but I am so glad I did not because it brought me to Greg and RenovationPros. I did some research and picked him from yelp and google reviews because I wanted someone local. So I had an estimate of what the insurance decided needed to be done from new cabinets to painting and new countertops. But that was pretty much it. However, I also wanted to get a new dishwasher out of this reno and so I proposed a couple of changes to Greg when he came over for his estimate. I not just wanted a dishwasher I also wanted to totally reconfigure my kitchen and take my counter and turn it into an island. To be able to do that my fridge had to be moved and water lines had to be installed on the opposite side of the kitchen. I also needed tile filled in where the old counter had been and the walls had to be stuccoed where there was none. I told him how much I had and asked if he could do all those things I wanted for my flat price. He measured and looked at everything and said he could get it done. At that point I cancelled the other company and went with RenovationPros. Now to make this long story a bit shorter, I got everything I had asked for and more... see pics I was a bit worried that during the time of my reno he would try to cut corners and go cheap on me because he had a flat fee. Not ever so! I am not an easy client and I probably drove him Crazy with all my wishes and requests but he stuck with his very polite can do attitude and the end result is beyond amazing and speaks for itself. I had the mold and dry out people come first to demolish everything and start the dry out. Then the cabinet guy came and build all new cabinets and the island. Then they drywalled everything new and the painter came. The painter had to work with my existing cabinets doors and I was the one who had painted them previously without any prepping. It was a nightmare to get the paint to stick and I was again worried they would just tell me that's as good as it gets ... but no - they went above and beyond to insure all was painted and would stay painted! Jose the painter is amazing! he is so detailed and into quality that I had to tell him to stop at times and just let it be because it was enough for me and you just could not do it any better. I also had asked Greg for black not too shiny countertops and he went everywhere trying to find me the right fit. I got exactly what I had in mind and I can't be more happy with my black silk quartz. When it was time to pick the backsplash he send me to Arizona tile which also impressed me because again I thought he would short change me. I walked right into the store and found my dream tile and he ordered it and it was installed by the best all around handyman I have ever seen. He was outstanding ! Brady was Going the extra mile to insure it was up to his standards and they were super high. There was no work spared and I know I did a lot of supervising and overseeing which not everyone might do but it was worth every extra week this took. Every time I had a concern or greg came and looked at the progress he was the one who came up with the thorough steps to handle whatever it was and never ever did I hear him say I am sorry but that's not included or is not necessary it's fine as it is the way it is. It did take a while but all is done and the results speak for themselves. Btw not only did I get a dishwasher out of this but also a cooktop, new range hood, farmhouse sink and a kitchen faucet. I am a savvy shopper so with the $ I had and the $ I paid Greg I was able to afford all those extras. I can not get enough of my new kitchen and I can not be more happy that I found RenovationPros. So my tip to everyone is don't just hand over your $ and have redone what needs to be done, be creative and savvy and get your dream before and after. Thanks Greg !!! And Jose and Brady !! and Steve and Mark, chuck and Mitch ! read more

Renovation Pros - Before reno - Damage Restoration Near Me - Temecula, California

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Do not use this company. Renovation Pros? More like renovation amateurs. Or beginners. My back door leaked after they installed it. I let the owner know, his response was, "Put a towel under it"... My granite counter tops are loose, paint that comes off when you wipe it etc. Horrible quality and worse customer service. Edited to respond to Renovation "Pros" Whoever is responding on behalf of renovation Pros clearly has no clue what they're talking about. Another reason not to do business with this company. read more

Our dishwasher in our center island leaked so we need it to be rebuilt. Renovation Pros did a great job with the repairs and worked directly with our insurance company to get everything approved that needed to be done. read more

This is the worst company out there. They subbed out all the work in my kitchen. I'm missing cabinets. They don't show when they promise to. Now they want to paint none matching cabinets. The end caps don't match the cabinets. They put drywall up but forgot insulation so had to rip out and redo. The list is long. Just don't ever use them. Been along 3 1/2 months and no closer to being done So I have gotten messages from five different people in the past 6 months that have been screwed by this company. All wondering what they can do. People DO NOT use this company. If you do plan on hiring a lawyer read more

Renovation Pros did a wonderful job repairing water damage caused by my upstairs sink. They were profession and efficient. I received detailed information on each step of the process. They arrived on time, completed the project quickly and Austin made sure I was satisfied with the work they completed. Every person I had contact with, from the Connie who did provided the estimate , Austin the Project Manager , the actual work crew to the office staff was very helpful and were sincere about getting my ceilings and floors back to normal. I especially appreciate Michele in the front office who patiently answered my questions and made sure I was updated during the entire process. They really did a great job and I am very happy with the result and I would definitely use them again. read more

Renovation Pros arrived the day after the tree came through our roof, gave us a bid, and started almost immediately. I can't speak highly enough of the job foreman =Gary, and the other workers. It was very enjoyable having them in our house doing a wonderful professional job, and with very little interuption of our daily lives. The job went very smoothly, and I feel we got more than the bid. With some trade off's we ended up with beautiful results. I would absolutely reccomend Renovation Pros, and if we need any further work, they will be the first ones I will call. read more

Renovation Pros is not just a professionally run, honest business, they are also mindful of the distress a home owner goes through when something like a plumbing leak causes damage. When the home I'd just purchased developed a slab leak, Erwin was there to ease my mind and help guide me through the process from start to finish. Even though I had to deal with my worthless home warranty company, initially, he helped me understand what had happened and how it should likely be approached. He then steered me to an excellent plumber. After the restoration company had stripped out the flooring and taken off baseboards, the plumber was prompt and did a great job, then Renovation Pros took over with the rest. Erwin brought in excellent subcontractors and helped me pick out flooring. The work was done quickly and very, professionally. My worries were allayed and all is well. I love my new flooring and everything looks great! read more

Renovation Pros - A before photo after flooring was stripped out and plumbing exposed. - Damage Restoration Near Me - Temecula, California

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Choosing a renovation company is hard, and Renovation Pros was very understanding of my needs from the minute we met. I had a substantial water leak in my master bathroom that damaged 7 rooms of my home. Renovation Pros were able to work with my insurance as well as me with some upgrades I wanted. We had challenges along the way, but Renovation Pros was there every step of the way, making sure everything was perfect and meeting my every expectation. My remodel turned out wonderful! read more

My experience with this company was excellent from start to finish. They are professional, efficient and friendly. I highly recommend them for any renovation project! read more

Mark Jensen from Renovation Pros contacted me and has committed to do all that he can to resolve my problem. I very much appreciate his attention to customer service. read more

These guys are great, they responded quickly and were very honest. They checked out my problem, gave me good advice, and saved me quite a few hundred dollars as well. I highly recommend them if you want an honest company that is quick, thorough, and effective. read more

From start to finish, they were amazing . They responded immediately to our emergency . completed the work in 3 days. Workers all wore masks and uniforms. They helped us with working with our insurance company for prompt payment. The room they rebuilt looks brand new! Total pros. I would recommend them to anyone for anything. Tawny was great with helping with paperwork and expediting everything. read more

Renovation Pros provided great service! They showed up on time, kept us informed, and did quality work. I will use them for future construction and water damage projects and will recommend them to friends over other local companies we have used. read more

This company is quick and responsive, as well as diligent to their efforts to restore not only your home, but your lives, back to normal! I would recommend them for any and all emergency services! read more

We are so pleased with the work preformed on our home. Joel and his helpers turned our house back into a home we only dreamed about. From the looks after many walls and floors were taken out it was pretty scary. We found it hard to believe it would ever be livable again. From the time Richard came out to estimate the job and Erwin explained how the project was going to proceed we knew we were in good hands with Renovation Pros. We all want everything done yesterday that doesn't happen in "real" life. The floors are beautiful, the painting came out perfect, only the tile took longer than expected but it was on a truck coming from Texas over the Labor Day weekend. Every night Joel would make sure everything was cleaned up and the garage was swept out. We could not be happier with the finished project. One more thing they answered my calls and returned my calls right away. Thank you for a professional job from start to finish. read more

My wife and I are pregnant with our first child and just purchased a bunch of new furniture for our house. It is emitting a strong smell of lacker or varnish that has been making us very nervous. I called Greg to see if they do any sort of air purification procedures. He was extremely helpful in giving me advice and helping me navigate my situation. He didn't try to sell me into anything I didn't need. Thanks Greg! read more

We had a huge leak from upstairs and had to do a complete kitchen remodel. Renovation pros came to the rescue QUICKLY and walked us through the entire process. All of their contractors did excellent work and were very nice and professional. They always went out of their way to make sure we were satisfied with everything. I especially appreciate how they helped facilitate everything. I love my new kitchen. Thank you Renovation Pros!! A special thank you to Pogo!!! read more

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My husband and I had a plumbing leak/potential mildew and mold issue, and Renovation Pros arrived within 45 mins of our phone call. Alberto came to assess the situation and was very friendly and answered all of our questions. Prices were much better than other companies that we checked with in North County SD. Highly recommended! read more

We had a minor flood insurance company recommended them to come out take care of the flood damage they showed up took them almost 3 months to do weeks worth of work and they painted the hallway the wrong color. The last Time they came but never came back to have the insurance thing signed off or asked for a co-pay which I thought was weird. Here we are in the middle of November and my insurance company calls me and asked me if I signed off for this contractor ? I said no they never came back to repaint. My insurance guy says I'll call them up and get them to repaint I said I had to repain't so I could sell the house which I've done just funny they show up eight months later wanting Money read more