These guys are a great resource to hire and very knowledgable with claims and dealing with…read moreinsurance carriers on repairs. Luis has a wealth of knowledge and is super helpful when dealing with an unfortunate loss where you have to make sure the work is done right. Thank you Luis !

An unexpected plumbing mishap led to an earlier than expected remodel project for both showers in…read moremy home. During an understandably stressful time, this team of professionals led by Luis restored both bathrooms with efficiency and style. Me being a novice in this area, they carefully outlined steps that would be taken and asked for my opinion along the way. I would not hesitate to utilize their services again.

Excellent!! Prompt and professional. Sergio and his crew…read morewere respectful of us as customers and also our property. He was knowledgeable, thorough and efficient. We were never uncomfortable having them in our home. I would not hesitate to recommend NewGen Restorations.

Top notch quality and highly knowledgeable. Great value. Sergio and Hilario did a great job with…read moreour water restoration. They came in the same day and started immediately. Having issues with your home can be stressful but these guys and their crew our extremely professional and reliable and were able to relieve the stress by walking us through it and explaining the process to us. Their service was a huge value add. After our experience with them, we wouldn't recommend anyone else but Sergio and Hilario and Newgen to people for any restoration work. They kept the areas outside of the demo room clean. I can't thank you enough! Through the process we had new questions almost everyday, and they made themselves available to us throughout with great response times.

MVB and Bobby were extremely helpful with a slab leak that I had in my kitchen. I have not worked…read morewith an insurance company before and had no idea of what to expect or what to say. Bobby helped coach me through the process of dealing with the insurance agents and made the process easy. Once his team started working on the restoration of my house, they were quick, efficient, and very friendly.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

We hired SunCoast Restoration in 2025 for mitigation and restoration following water damage…read more The mitigation portion of the project went smoothly and was completed without issue. Unfortunately, our experience with the restoration phase was much more challenging. From an administrative standpoint, we received a final restoration invoice that did not properly reflect payments we had already made and included materials we had purchased ourselves. We notified SunCoast of these issues immediately, provided receipts and documentation the same day, and were told the invoice would be revised. Despite multiple follow-ups, we did not receive a corrected invoice or meaningful communication for nearly two months. Instead, a mechanic's lien was filed against our home based on the uncorrected invoice. After filing a complaint with the BBB and notifying SunCoast that we intended to pursue the issue further if it remained in place, we finally received a corrected invoice. We promptly mailed payment, and the lien was subsequently released. We also experienced workmanship concerns during the restoration process, including loose fixtures, electric work and finish details that required additional attention after project completion. By the end of the project, we were exhausted by the ongoing billing and communication issues and chose to address some remaining items through another contractor rather than continue working through SunCoast. In addition, we experienced a gas leak after returning home. The workers had moved our gas dryer and did not properly secure the gas line but put the dryer back in its place. We had not been informed of any concerns regarding the gas connection or that there were precautions we should take before turning the gas back on. We ran laundry overnight and woke up to the smell of gas. We notified them and they took full responsibility. Fortunately, no one was injured. While some aspects of the final restoration turned out well, the combination of billing errors, prolonged communication gaps, the filing of a lien during an unresolved billing dispute, workmanship concerns, and the gas safety issue made this an unnecessarily stressful experience. My advice to anyone considering this company would be to carefully review all invoices, maintain thorough records of payments and communications, and inspect completed work closely before making final payment.

Responded so quickly, brandon was sent out to address where I thought I was having mold problems…read more He validated all my worries but also gave me answers to why things were that way. He wasn't just trying to make money off me and I truly appreciated that. I ended up still opting to get the air tested just for peace of mind. I'm feeling way more at ease after he came and inspected the area! Thanks again brandon!

Peter team helped restore by home after a fire. They were only company that came prepared to…read moreremediate the smoke and soot. They also performed cleaning of my entire home. The workers were clean, respectful, and professional. I would highly recommend them to anyone who needs to restore their home from a fire.

Team very organized and professional through process demolition and prep for remediation. Felix…read moreexplained every step of the process and updated us daily. He was a pleasure to work with. They worked steadily and accomplished a lot in a few days. Great work and team.

We had the absolute best experience with Flood Force, and I especially want to recognize Benjamin…read moreRuiz for going above and beyond during a really stressful situation in our home. When you're dealing with water damage, everything feels overwhelming and chaotic. From the moment Ben arrived, he immediately brought a sense of calm and professionalism to the situation. He took the time to explain what needed to be done, answered every question we had, and made sure we felt comfortable with the entire process. What really stood out about Ben was not just his knowledge and work ethic, but his genuine kindness and respect for our home. He treated our house like it was his own. The team worked efficiently, stayed organized, and always cleaned up after themselves, which made a huge difference during an already stressful time. Ben's attention to detail and level of care is rare to find these days. You can tell he truly takes pride in his work and wants to help people, not just finish a job. Because of him, what could have been a nightmare experience was handled smoothly and professionally. If you ever find yourself in the unfortunate situation of needing water damage restoration, I cannot recommend Flood Force enough. And if you have the chance to work with Benjamin Ruiz, you will be in excellent hands. Thank you again, Ben, for your professionalism, compassion, and incredible work. It did not go unnoticed, and we are so grateful.

Fabian was able to diagnose and repair water issue under kitchen sink…read more Very reasonable price, repair done quickly and correctly. He found issues the original inspector missed, which were numerous and caused a lot of damage. We have been living in house for 31 days, and just got water 4 days ago. Fabian also explained the process, and left a very happy customer. I will be telling others about Fabian and Flood Force. Thank you for the work you do, your professionalism, and the care you show to homeowners/ clients who are facing a difficult with plumbing issues/water intrusion or even lack of water. He cleaned up all the floodwaters in the kitchen and removed all the cabinets, leaving a clean, dry area to be able to get the kitchen up to standards and usable once again. I highly recommend the company and employees.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Highly recommend West Coast Restoration & Cleaning! They are incredibly fast, professional, and do…read morean amazing job. It's a huge relief knowing they are open 24 hours when an emergency happens.