If you have an issue with your home, call these guys! They're truly the best. From start to finish,…read morethey were honest, reliable, and incredibly trustworthy. Going through a restoration process can be extremely stressful, and I honestly don't know how I would have gotten through it without them. They walked me through every step, explained everything clearly, and were incredibly helpful throughout the entire process. They also worked seamlessly with my insurance company and made what could have been an overwhelming experience so much easier. They were truly a valuable team player and went above and beyond to help us. I can't recommend them enough! If you're dealing with any kind of restoration issue, give them a call, you'll be in great hands.

Sam and Nate are an absolutely amazing team! From the moment you make the first call all the way…read morethrough post-completion, Sam is incredibly communicative, responsive, and thorough. She answers every question promptly and provides detailed, honest explanations throughout the entire process. I've worked with quite a few mold remediation and restoration companies over the years, and unfortunately, many have been short, rude, difficult to work with, and extremely overpriced. These guys are the complete opposite. Their pricing is incredibly reasonable, their service is unmatched, and, most importantly, they are genuinely kind and care about their customers. I appreciate them so much and will absolutely be calling them for all of my water remediation and mold restoration needs going forward. If you find yourself in a stressful or difficult situation, give them a call!! They are responsive, honest, knowledgeable, and will get right on it. I cannot recommend Sam and Nate highly enough!

Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

COMPANY PAYS TO REMOVE NEGATIVE REVIEWS…read more Not recommended to military families. Poor experience. Company provided clear turnaround time then extended the project without notice. This was due to the company overbooking. When questioned, Moe pointed to a vague fine print in the agreement saying it could take up to 15 days. I mentioned not being able to accommodate an extension due to being pregnant and prepping for a deployment. Stated advance notice would've been appreciated. Moe did not handle things professionally, had a family member text me insults, then threatened to quit knowing it was breach of contract. Moe then said he only wanted to talk to the man of the house, who wasn't remotely involved in hiring or payment. Makes sense there were two other lawsuits with this company now. Rest of his team was great, polite, and hard working. Moe and his communication was the only issue. Edit: Happy to add receipts. Not one single disrespectful comment was made to anyone at your company. You flew off the rails. Forcing my husband to talk to you and then apologizing to him before insulting his status as a marine is wild work.

I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

Alonso has been super helpful and has gone out of his way to fix the damage caused from my roof…read moreleaking. Alonso determined the cause and did a great job making sure to dry it completely -- he takes several measurements and is very thorough. He's been very communicative and professional. His customer service has been above and beyond. When no roofers would even return my calls because they were too busy, Alonso went above and beyond to find a roofer to come out on a rainy day.

I required mold remediation services after finding mold once a tenant had moved out of my rental…read moreunit. I employed Alonso and his expert team at Paragon Recovery Services to help me with this and couldn't be happier with the job they did! They were so professional and sent photos throughout their progress as I don't live in the same state as my rental unit. This was so helpful and the communication was awesome! I always knew where they were in the process and everything went smoothly and within the stated time frame. I have to say that their work was nothing less than top notch! I recommend them highly to anyone who requires the services they provide!!!

Had an unfortunate floor incident and worked closely with insurance company and ServPro for for…read moreclean-up and demo work. I could not have been more pleased with the service of ServPro during the process. Sam and the crew of Luis, Juanito and Joshua were very attentive and worked hard. Awful situation but they made it much easier and the communication of arrival, where we were in the process etc. was excellent.

Sam, Luis and their team did a phenomenal job! They were always on time and communicated…read moreeffectively every step of the way. They made sure to keep all the work contained and ensuring no dust was tracked throughout our home. Professional and friendly; such a great team to work with! Thank you Sam, Luis, Joshua and I can't quite spell out the last service member's name (from Nicaragua)!! Greatly appreciate all the hard work and professionalism.

We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

We had a very good experience working with this company on our kitchen remodeling project. They…read morehelped us address an issue in the kitchen and coordinated the entire process, including demolition, mold mitigation, countertop work and installation, and plumbing. What we appreciated most was having one contractor take responsibility for coordinating the different trades and keeping the project moving. They were responsive, helpful throughout the process, and made a complicated repair/remodel much easier for us. We're very happy with the result and would definitely recommend them to anyone looking for a reliable contractor for remodeling or renovation work.

I hired Rigid Remodeling and Restoration to replace drop ceilings and floor tiles--everything was…read moredone on time and looks great. They were super responsive, cleaned up thoroughly, and went above and beyond to make sure we were happy. Highly recommend!

We had a mold problem in our home and this company was amazing from start to finish. They showed up…read moreon time, explained everything clearly, and got the job done quickly and safely. The crew was friendly and respectful of our space.

Robert was great. He came in to repair a flood and dried up the wreckage. He was polite and fast!read more

I had a great experience with Express Dry Restoration after dealing with water damage at my house…read more Alex was the first responder and ended up being my main point of contact throughout the entire process. He was always quick to respond, kept me updated on the mitigation work and made sure reports and anything else I needed were handled quickly. What I appreciated most was how much Alex genuinely seemed to care about how everything was going. He always took the time to answer any questions I had and constantly checked in throughout the process to make sure things were moving along and that I was taken care of. That kind of communication really helped make a stressful situation a lot easier to deal with. Definitely appreciate Alex and the whole team

I have learned that as long as I hold fast to my beliefs and values--and follow my own moral…read morecompass--then the only expectations I need to live up to are my own." -- Michelle Obama There is a scam going on in the restoration business. You call a plumber for a leak...they recommend a water damage company, who then recommends a GC...and everything is inflated for insurance purposes. Sometimes the homeowner is part of the scam too. This is one of many reasons why insurance is skyrocketing. I had a HVAC condensation line leak in my house. I did not like the suggested plumbers from my home warranty company so I called a highly rated local guy. I will give him a separate review. But they recommended Express Dry and with a situation I never experienced before, I listened to the plumber and Express Dry and it was a stupid mistake. For this simple leak they wrecked my master bath tile, wrecked my hardwood floors, wrecked drywall and baseboard with staples (for the plastic sheeting) and per every GC I interviewed afterwards for repair estimates, all of it was unnecessary. See photos. The wood cuts they made were over the top and if they had done that part professionally, I could have repaired that part myself with remnant wood in the garage. All of the (most likely) unneeded drying machines used gave me a $600 electrical bill, even with solar, and I was forced into an unneeded asbestos report. All of it to over bill insurance. If I ever have a leak again I would handle it so differently. Not every leak needs this amount of response. Not recommended and find yourself a trusted repair person to ask questions about when stuff like this occurs

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

After my condo was made unlivable by water damage Terry the supervisor took charge from start to…read morefinish and Ronnie their expert all round worker put everything back to as it was, even better including Sheetrock , painting, flooring. I totally recommend them.