Working with this team was completely positive and professional. I had some water damage to my…read moregarage and they were able to get it back to normal with a handful of weeks! All the team members I communicated with were professional, responsive and quick. From the front desk, to the mitigation team, to their rebuild team it was all a positive experience. This was the first time I had to work with insurance and they helped the entire way through. My garage looks great and I couldn't be happier with their service, quality and value of work. Thank you Ian, Nate and Sam! You were all great to work with.

If you have an issue with your home, call these guys! They're truly the best. From start to finish,…read morethey were honest, reliable, and incredibly trustworthy. Going through a restoration process can be extremely stressful, and I honestly don't know how I would have gotten through it without them. They walked me through every step, explained everything clearly, and were incredibly helpful throughout the entire process. They also worked seamlessly with my insurance company and made what could have been an overwhelming experience so much easier. They were truly a valuable team player and went above and beyond to help us. I can't recommend them enough! If you're dealing with any kind of restoration issue, give them a call, you'll be in great hands.

Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

COMPANY PAYS TO REMOVE NEGATIVE REVIEWS…read more Not recommended to military families. Poor experience. Company provided clear turnaround time then extended the project without notice. This was due to the company overbooking. When questioned, Moe pointed to a vague fine print in the agreement saying it could take up to 15 days. I mentioned not being able to accommodate an extension due to being pregnant and prepping for a deployment. Stated advance notice would've been appreciated. Moe did not handle things professionally, had a family member text me insults, then threatened to quit knowing it was breach of contract. Moe then said he only wanted to talk to the man of the house, who wasn't remotely involved in hiring or payment. Makes sense there were two other lawsuits with this company now. Rest of his team was great, polite, and hard working. Moe and his communication was the only issue. Edit: Happy to add receipts. Not one single disrespectful comment was made to anyone at your company. You flew off the rails. Forcing my husband to talk to you and then apologizing to him before insulting his status as a marine is wild work.

I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

David and Casey were the absolute best. I had called several companies to get my bathroom restored…read moreand by far Coast to Coast Restoration has been the most professional, punctual, and most thorough out of all of them. Casey gave me a rundown of what needed to be completed and even caught some things others didn't which was absolutely crucial. He also handled my insurance company so I could get enough coverage for the work that needed to be done. The insurance was very resistant, but they finally caved thanks to Casey. David was the absolute best in overseeing my bathroom restoration. He communicates in a timely manner and is very thorough with his work. I was told I would need my vanity replaced but I wanted to keep the old vanity top. David went out of his way to find the exact dimensions so that there would be no fuss. There was trouble when I ordered the vanity from home depot, but David was able to find the exact same vanity for a similar price and really came through for us. He is also a very friendly and personable individual. I highly recommend working with David. Overall everyone in Coast to Coast Restoration was excellent to work with and though I hope nothing like this ever happens again, I will only be calling them if anything ever happens in the future.

Had a water leak due to my stupidity of not turning off faucet in my laundry room sink located on…read more2nd story of house. Water over flowed leaked into hallway and adjacent bedroom and through the subfloor down to the garage. I call Servpro around 3:30 in the afternoon and they sent out Luis Rodriquez to access the situation and give a ballpark estimate for remediation. Luis arrived promptly with mask and booties and explained in great detail how they measure the water leaks and materials that would have to be removed, in addition to the process and equipment needed to dry out the floor and walls. He was very diligent in measuring and drawing the floor plan so that the company could give an estimate of remediation costs (which does not include repairs after dry out). That same day, early evening I received a formal bid. I accepted, and they came back Friday morning to start. Luis and Jeremy arrived ready to work with masks and booties. Very professional, extremely humble and polite. Went right to work and knew exactly what they needed to do. They worked diligently through the day at what looked like a job well done. On Sunday, Edgar came with mask and booties to check if all moisture had been dried out. The bedroom, hallway, and garage ceiling were dry, but found moisture in the laundry room under tile floor. So removed fans and left remaining fans in laundry room and garage for 1 more day. Sunday,Ray came to measure for any dampness. All was well and dry so he quickly and carefully removed fans and humidifiers and broke down the areas that were sectioned off where fans and humidifiers were placed. I was extremely pleased with the employees and their work. Professional and trustworthy, great team.

Had an unfortunate floor incident and worked closely with insurance company and ServPro for for…read moreclean-up and demo work. I could not have been more pleased with the service of ServPro during the process. Sam and the crew of Luis, Juanito and Joshua were very attentive and worked hard. Awful situation but they made it much easier and the communication of arrival, where we were in the process etc. was excellent.

We had a bathroom wall and cabinet rebuilt due to water damage. Command Restoration did a great…read morejob. All trades who worked on it were very friendly and respectful of our home. Work was completed on time. Owner cares about his company's reputation and ensures customers have a good experience. Would hire again.

We were looking for a rebuild after some demo/abatement to our bathrooms, and bedroom. Time was a…read morefactor and they were quick to respond, inspect, amd reply with a bid. They were able to adjust the bid to our specific needs to help with the total cost of the project. The team came in and did a good job with the reconstruction. They quoted a 2-week timeline but finished well under the time frame.

We had a very good experience working with this company on our kitchen remodeling project. They…read morehelped us address an issue in the kitchen and coordinated the entire process, including demolition, mold mitigation, countertop work and installation, and plumbing. What we appreciated most was having one contractor take responsibility for coordinating the different trades and keeping the project moving. They were responsive, helpful throughout the process, and made a complicated repair/remodel much easier for us. We're very happy with the result and would definitely recommend them to anyone looking for a reliable contractor for remodeling or renovation work.

I had a great experience with Rigid Remodeling and Restoration. Shawn's communication was…read moreexceptional--always prompt, clear, and considerate of the fact that I work from home. The project involved plumbing repairs in a high-rise requiring coordination across multiple homes, and Shawn and his team handled everything professionally and efficiently. Everyone was respectful of my home and schedule, and the final drywall and paint work was seamless--you would never know anything had happened. Highly recommend RIgid Remodeling & Restoration for their communication, professionalism, and attention to detail.

We had a mold problem in our home and this company was amazing from start to finish. They showed up…read moreon time, explained everything clearly, and got the job done quickly and safely. The crew was friendly and respectful of our space.

Robert was great. He came in to repair a flood and dried up the wreckage. He was polite and fast!read more

Omar & Moy were great to work with. They were extremely communicative and did an amazing job.read more

Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

After my condo was made unlivable by water damage Terry the supervisor took charge from start to…read morefinish and Ronnie their expert all round worker put everything back to as it was, even better including Sheetrock , painting, flooring. I totally recommend them.

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.