Frankie and his team are amazing. We have used their service a few times and will only go directly to them for any mitigation and restoration we may need. There are no surprises when dealing with Quality Restoration. Their team is like family at this point to us. read more

Quality Restoration is a lousy company in my experience. They subbed a job, and their subcontractor did a terrible job, and they are not taking responsibility to give my money back. Their drywall was so bad, and their workmanship of covering stuff was nonexistent. A 10-year-old boy could have done a better job. I would not recommend them. I had to hire someone else to fix it. DON'T WORK WITH THEM!! read more

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contacted Quality Restoration to address a mold issue that I was presented with. My experience with this company was top notch. They are professionals from the beginning to the end. First, Frankie, the individual I spoke with was well spoken and honest. More importantly, he was responsive and punctual. All of the work from the water mitigation to the repairs were all done on time with close attention to all my requests. Every employee that showed up for the repair were respectful and addressed every item I highlighted with a positive attitude. The end result was nothing short of 5 stars and their follow up customer service support is the difference the separates companies that do and don't have longevity. I suspect Quality Restoration will be around for a looooong time because they treat their customer well and holds themselves accountable. If you want to get the job done correctly the first time, contact this company, they won't let you down! read more

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I HIGHLY recommend Quality Restoration. Franki Marino was very attentive to all our needs after we discovered we had a slab leak. He put us in touch with an excellent plumber. Frankie also guided us when speaking to our claim adjuster. His employees are extremely courteous, neat, conscientious, and pay close attention to detail. They moved our furniture, repaired stucco, and installed our flooring. Frankie and his crew changed our home from devastation to a Master Piece! They are the BEST!! read more

Big thank you to the crew from quality restoration the guys that came out and did the work were very nice and professional they were always on time an able to work around our crazy schedules They were able to deal with my insurance company and put our whole kitchen back together. I would refer this company to friends an family for sure read more

Frankie and his team are top notch, straight forward and reliable. If you have any restoration needs def call him.

Quality Restoration was called out to repair floors last october on a house in escrow, by the sellers. I was the buyer, the seller had to replace floors last minute. The work they have done is falling apart in places. I have asked what their warranty policy multiple times and have been completely ignored. Low quality work + no warranty / unresponsive service = regret. read more

Amazing job and professionalism!! Have had work done by Frankie and his team twice and they have knocked it out of the park both times. Responsive, flexible, quick and cost effective! Really appreciate their hard work and taking care of my repairs. Will definitely continue using them. They are my go to! read more

Let me start by saying these guys came through in the clutch. Frankie was professional and courteous from the start, and walked us through the whole process. We had a major leak in our shower so the whole bathroom had to be redone. The guys working on my place Felix and Alex were very professional and fast. Didn't mind if I had a question or two, and made sure that the bathroom, and the house during construction stayed clean. It was their attention to detail which made me want to write this review. If you need any work done this is the company to call. I will only use them for all my future needs, but honestly hoping I won't need too. :) Thank you so much Quality Restoration!!! read more

Quality Restoration - Damage Restoration Near Me - San Diego, California

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Really nice crew, i was more than pleased with every bit of work and the courtesy and attention they paid to my house. They went above and beyond what they needed to. I told my insurance company to recommend them to anyone. I am 100% pleased. They were responsive, helpful, and fair in pricing. They got the job done quickly and kept our house clean. They were so patient in working with my insurance company. Thank you Felix, Francisco and Alex. read more

AWESOME Job! What else can be said about Frankie @ Quality Restoration. We had water damage from a burst water heater in our garage that moved into the kitchen pantry. He came over on the weekend and helped us through the insurance process. Everything went very smoothly and we highly recommend Frankie. read more

Frankie did it again!! Our ceiling was leaking on NewYears and I just knew Who to call. Frankie worked on our house before and there was no better restoration company that can match his price or his speed. After couple hours we called him, he came to our house and started the process asap. Wow! This is a company that you can really depend on and will get the job done asap. Thank you once again. He also hooks you up with plumbers and other services you need. Good recommendation! read more

We were in an immediate need of a mitigation and restoration company and Quality Restoration delivered! I called several companies during Labor Day and only Quality Restoration went above and beyond to quickly respond to my plea. Frankie looked over what needed to be done and instantly started the mitigation process as my place had a water leak due to a broken pipe. Frankie and his team worked diligently with my insurance company to ensure that I was compensated and now my home has been wonderfully restored. Thank you Quality Restoration for all that you have done! read more

Frankie and his team have done some incredible work for us and our master bathroom + our half bath downstairs. After a long and hard battle with insurance, working with Quality Restoration was a breath of fresh air. Honest, efficient, prompt, and professional - these are the attributes of a business in this industry that everyone searches far and wide for. We have nothing but amazing things to say about each one of the hard working members of this company. It is evidently clear that they take a lot of pride in the work they do, and they are confident in every aspect. We were very jaded from the whole insurance debacle we were in, but Frankie has always made us feel at ease. We are so grateful to Quality Restoration and have already recommended them to many of our friends and families. They changed our lives, truly! What a difference it makes choosing a business that will treat you like family when it comes to the most challenging and stressful part of owning a home. Thank you! read more

I'm not going to bury the lead here. Frankie and his team at Quality Restoration are all about the customer service. He and his team helped with a major water leak that required restoring half of my kitchen and dining room. Frankie was easy to work with and always available to address any concerns I had. Any request. Him and his team were on it. You could tell he wouldn't stop until the customer was happy. There's no one else I'd turn to if I'm in an emergency. Thanks again Frankie for saving the day! read more

When your home floods the last thing you want to worry about is which company to call for help. That's why I'm glad we called Quality Restoration. Frankie and his team took control of the situation and made a painful experience a lot less painful. While I hope to not need them again I certainly wouldn't hesitate to call them should the need arise. read more

I used Ruth's Cleaning Service for a large rental property. They did an amazing job, very detailed & thorough. They even moved the washer/dryer. I will definitely use them again! Rita Blackwood read more

Two different houses had mold and water leak issues behind the wall. This is a great company that works with you, your insurance, and is able to help find the best solution for you. One of my incidents a few years ago was a water heater that broke in the unit above soaking the inside of my condo walls. The second was a leaky bathroom sink at my house which we didn't realize until there was mold inside and outside of the walls. Both times these guys came out offered fair prices and flexible schedules. Their workmanship was great. read more

Quality Restoration - This is cleaned ready to be redecorated. - Damage Restoration Near Me - San Diego, California

We had bad water damaged and Quality Restoration came out and quickly and efficiently showed us why they are one of the best in the business. After the initial work, they left us a couple of dehumidifiers and fans to use. Today, Tim came out to pick up the equipments. We didn't ask him to, but he went ahead and sprayed on more moisture barrier protection onto the wood beams. And...with no charge! Again, that's going above and beyond for their clients! I have regretted every day not going with them for the renovation side instead of just mitigation. Lesson learned!! read more

Called Quality Restoration for a water heater leak that caused water damage and mold under the box and in our family room. Joe came out and immediately put us at ease regarding the damage. He did a great job cleaning up and 3 days later we were dried out. He worked to minimize costs as much as possible, since we didn't go through insurance because we just finished a large claim for a slab leak. He also brought in Dave, who did the drywall repair for a very reasonable price. The garage looks better now than it did before. Frankie came on the 3rd day to make sure we were dry and took the fans away. He was very nice and professional. You can't go wrong calling these guys out for your emergency! read more

I can not recommend this company enough! They are the best place to go for restoration services, and I've used several. They came out immediately when I had a leak and did not have that high pressure sales pitch vibe. Frankie patiently talked me through various scenarios and options and worked around our chaotic schedule. Most impressively, he presented options that worked better in my favor financially than his! He is honest, easy to work with, and truly will look after your needs. I'll never go anywhere else. read more

This company helped my friend and I out a ton. Frankie was very personable and Bobby helped my landlord Matt out with the process a lot. I cannot recommend them enough as they will work with you and they do great work! Plumbing handyman electrical and everything in between, it is like having one go to person. A++ read more

I had flooding and water damage in my home as a result of a burst pipe and I have to say these guys did an amazing job taking care of it. They completely exceeded my expectations and put my mind at ease throughout the whole process. I was especially impressed with Joe and his quality service and great work ethic. These guys really are the best! read more

Frankie @ Quality Restoration provided great service in a very timely manner! We were very impressed by how knowledgeable and profesional he was in handeling our situation! read more

Honesty, fairness and sense of urgency. Three qualities I was looking for in a company to come out and remove mold from behind my bathroom wall. I had close to 10 mold companies come out to give me quotes and Frankie was by far the best offer, and most fair of them all. He was able to come out, look at what needed to be done, give me an estimate on the spot and start work two days later. He even linked me up with his contractor to put the bathroom back to how it was prior to the work -- all for less than one of the other companies to just come out to do the mold portion. I couldn't recommend these guys enough. read more

I've used several restoration companies in the past but Frankie/Quality Restoration was by far the best. Great service, reasonable price and very professional. He also gave me references to a quality plumber and drywall guy (and even an AC repair guy for an unrelated matter). I highly recommend this company. read more

We had a flooding problem in my house and they were so quick to respond. Very courteous, professional, and thorough . Couldn't be happier with these guys. Hoping to never have issues with flooding again but if we do Quality Restoration will be the company I'll use. Highly recommend them. read more

Bought a new place and found mold stains behind some kitchen drawers. Frankie came by about 3 weeks ago & was the only person of 2 other companies I met with that didn't immediately tell me that they had to tear that part of my kitchen down to know if there really was mold there & just how much it would cost me. One person said before even coming by that they charge a minimum of $1500 no matter if it's just a small area. Frankie instead asked me questions related to indications of active mold, inspected all sides of the area, including outside, showed me that it appears there was active mold at one time but the area is dried out now and the prior owners didn't clean that part up. Since I was already working with a contractor & it was a small area, he just told me what was needed for it to be remediated by them and didn't pressure me to use his company. I appreciated that he didn't come across as someone just trying to get the job and would do more than what was necessary to remediate the issue. I plan to call him if I do ever have a water issue and I've shared his info with my other family members doing remodeling. Trust is huge when working through home issues and I appreciate Frankie for not trying to upsell me in these though times. read more

Frankie was such a pleasure to work with and I am so glad that he, and his partner Andrew, were the ones in charge of making sure we were dried and mold free after a sudden flood in our condo. Frankie was out the day after our flood to check the damage and start the drying process. He came back the next morning with Andrew to finish checking everything and worked so diligently. They were professional, knew exactly what they needed to do (even in a high rise building downtown) and were very clean! I am so pleased with their work and although we hope to never have a flood again (sorry Frankie!), we would recommend them to anyone! read more

5-stars across the board. Quality Restoration called me right back on a Sunday morning, Joey (field supervisor) arrived onsite that same afternoon, identified the issue and spent his entire Sunday removing drywall and setting up equipment. Joey was incredibly easy to be around, he was professional and helpful. I wasn't prepared for him to start work that day so he even helped me move everything out of my master bedroom closet including a moldy dresser. The equipment they used was new and quiet which is important since it had to stay running in our house for a few days. Great company! High recommend contacting them for services. read more

These guys rock! Professional, talented, very detailed oriented, and a great value. Frankie, Bobbie, and their team with Felix and Aaron (Interior work) are the best. Last year we had a major, 2nd story water leak that made the living room look like it was raining. Upon our plumber's recommendation, we called Frankie and Bobbie. They immediately came out and worked alongside the plumbers to remove drywall and air out the house. With all the water damage, we decided to remodel and replace the floors (including stairs) and paint the entire home. They worked tirelessly to get us back in our home and when we did we were thrilled with the results. I've continued to use them for interior and exterior work. They not only live up to their name, Quality, but they are also incredibly conscientious about clean-up and ensuring the customer is thrilled. We are! If you want to hire the best, call Quality Restoration. read more

Frankie was so pleasant and so nice. They even went the extra mile helping out my mom, even offered to put some of her stuff away because she lives alone. All the guys were so accommodating. Would definitely recommend them! read more

Quality Restoration - gave us a fair estimate - showed up on time and finished the work as promised. Totally reliable and would not hesitate to hire Frankie and his team again! read more

Frankie was very professional and his crew did an efficient job of making the tent .When they came to remove the tent, they did an excellent job always professional. Very reasonably priced good value recommend using. read more

We were dealing with a water leak from the unit upstairs and Frankie and his team at Quality Restoration handled the water mitigation process seamlessly and explained every step of the way! I cannot recommend this group highly enough - he was extremely responsive, kind, understanding, honest, and took care of the issue very professionally and efficiently. He sent in a team for asbestos testing and it turned our we had asbestos in our walls so he sent in a trusted certified partner to take care of the abatement part and still remained available for any questions (I had a lot!) during this time. I ended up going with a family friend for the restoration portion of the work because I had worked with him previously but I would absolutely trust Frankie and his team to do an amazing job with that portion as well. We hope we don't have to go through this whole situation again but if we do, we know exactly who to contact! Thanks again!! read more

Quality Restoration at Scripps Ranch had Frankie Marino come out to access water damage from my upstairs bathroom into my kitchen cabinets downstairs. Frankie was professional, polite and explained the process and cost. I would highly recommend this company and Frankie. read more

Very happy with their services. They came out and took care of all my flooding issues and they came over on time. They were courteous and they gave me a rate where I did not have to break the bank. Bobby and Frankie were nice to deal with. read more

Great work! Gave us clear understanding of whats going on. Very flexible due to our tight schedule and got the job done.

If it was possible to write a 10 star review, this is when it would be appropriate. My wife and I had an exhaustive 9 month battle with our insurance company over a water damage claim we originally submitted back in mid 2015. From day 1 the guys at Quality were at our house making sure we were taken care of and have literally been in our corner ever since (even after the original claim was wrongly denied). The fact that their whole team helped work on our behalf even after the claim was seemingly dead in the water is a testiment to how much they actually care about their clients. If you're looking for a company to go with thats going to be there for YOU, then theres no need to look any further. I cant say enough good things about these guys amidst one of the most stressful times we've ever been through.. This is all not to mention the fact that they obviously did an amazing job at our place too. For me, its not just about how good of a job someone does but how they treat you throughout the process. Quality is as good as it gets. read more

So grateful for Quality Restoration. Very quick response time and they made sure we knew what was going on every step of the way. Frankie and his team are very thoughtful and efficent. My home is back in order without any sign that there was water damage. Thanks again Frankie and Joey:) read more