After a brain injury from a car accident that totaled my vehicle, I was left without transportation…read moreand feeling completely overwhelmed. I walked into EZ Electric Bikes & Scooters and met Steve and the owner, Theresa, and they genuinely changed my day -- and my entire situation. At first, I purchased a beautiful motorcycle, but unfortunately, due to brain fog, I wasn't able to pass the motorcycle test. When I returned to the shop, Steve and "Mother Theresa," as I call her, showed me true compassion. They listened, understood, and worked with me to find the best alternative. They got me into a new moped that didn't require the same licensing. On top of that, Mother Theresa generously gifted me an $80 helmet -- completely free -- just to help ease my burden. They even went above and beyond by writing a note for the DMV to simplify the process of switching from motorcycle to moped plates. During a time in my life when everything felt like an uphill battle, Steve and Theresa treated me with unmatched kindness, patience, and heartfelt compassion. I truly can't thank them enough. If you're looking for a place where you'll be treated like more than just a customer, EZ Electric Bikes & Scooters is where you'll find that kind of care. - Bruce L.

Terrific (and quick) service for my grandson's scooter. Very nice and friendly staff. Thank you.read more

My experience with seacoast is limited to their alpinestar techair vest service which has been…read morestellar. Dana was friendly, knowledgeable and kept me in the loop throughout the process with my first refill on my techair5 and the turnaround was incredibly quick. Unfortunately I needed a second refill a few months later and turnaround was also exceptionally fast. I'll likely purchase my upgrade there as well

Why a lifelong Seacoast Sport Cycle customer will no longer purchase anything from you again (and…read morewill actively discourage others from doing business with you as well). I have purchased not 1, but 2 brand new Moto Guzzi motorcycles from SSC over the years, and likely would have continued buying Guzzis from you throughout my life, until my last encounter with your sales rep Jim Smith and the BLATANTLY false advertising practices that he/you are employing now. As of right NOW (see included photo), you are advertising the sale of a 2024 V9 Bobber with "special" pricing of 4995. Great - fair price. EXCEPT that, that is not the price; it is actually 5700.00, but you refuse to disclose that number to the public on your website in an obviousx way. I could, as of RIGHT NOW, purchase that bike from you on your website with a credit card for the exact amount shown - but according to Jim your sales rep, when I went in to claim my purchase, he would then charge me $800.00 more before he would actually give me the bike. When I pointed out that it was deceptive and unfair that people would travel (potentially a fair distance) to your shop and then have this sprung on them, his response was that "people don't mind at all" and "this was just the way things are done now". Well, they weren't done that way when I bought my previous 2 bikes from, and there is absolutely NO GOOD REASON why they should be happening now. Jim (the owner?) seemed very self-satisfied when he denied me that sale. $800.00 huh? I live in Portsmouth, and when I used to ride my Guzzis around, they were unique, and people would ask me about them and where I got them, etc. I can assure you that the loss of revenue from this bad sales practice will amount to FARRR more than $800.00.

Everyone was very knowledgeable and professional, Sean, Lorie, Tara in finance and Mike in parts…read moremade the transaction seamless from start to finish. Highly recommended. I'm a business owner in a similar industry and appreciate the good service and doing what you say. Doesn't happen all that much anymore. Thank you guys. P.S. Don't listed to Steven S. from California or wherever. He sounds like a dink anyway....

First off just want to say sorry things didnt work out and I am writing this in a positive tone to…read morehelp you improve your business for future customers and to let you guys know exactly where you missed the mark on service for me to be honest it started from the sale of the first machine and it's something that actually bothered me for awhile when I received the machine it was beyond filthy with pollen and I had to spend 5 hours detailing it when i got home to feel like a new machine i told myself when buying that I didn't want to let it bother me because it's an atv and it will get dirty and muddy anyways ...but ultimately I guess it actually bothered me more than I thought it would as being a new machine to me and a lot of money it would have bin nice to get it detailed and washed properly so it actually felt new and to be honest never bought a new machine or truck before that wasn't spotless when picking it up the first time . Second of all my sales rep promised me a demo ride on Polaris slingshot and said it would be just in time for the weekend of my wife's birthday on sept11 so I didn't make any plans and that ultimately fell through and upset me. I tried three more times after that to set up demos and I just seemed to keep getting the runaround from him on setting up a time as I'm coming from Maine so that's something else that was bothering me I just feel if you can't make something happen then don't promise it to a client and the third thing would be the text that you sent me the next day on Sunday morning the wording felt disrespectful and rude I was told by sales rep that you guys where working that Sunday and I don't care if a customer messages you at midnight you don't respond the way you did that's was very unprofessional and incalled for I mulled it over for a few days and talked to other people about it and they agreed it was wrong that's what ultimately lost you the sale of multiple machines and any future business I hope you can use this to help better serve people in the future so they don't have the same experience I did thank you and have a good day but at the end of the day the owner is the biggest cuck I've had the pleasure of meeting and should no way be handling customer service or talking to people this place is a joke an I wish I never shopped here to begin with

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

This motorcycle shop sells Husqvarna, KTM and Gas Gas and is great to deal with…read more Prices are reasonable with less markup than many other shops. Knowledgeable techs and parts not in stock at the shop come in quick.

Shout out to Motorbikes Plus in Portsmouth, NH. I had a golf cart tire that I could not get on the…read morerim. I got it half on, but could not get the 2nd half on. I called 3 golf cart places, 1 didn't call back, the other 2 couldn't be bothered. Motorbikes Plus called me back within half an hour, said they could help. I dropped off, ran a couple errands, & when I got back it was done. I was in a jam & they helped me out big time.

Great service with knowledgeable staff. They were quick to help with exactly what I needed.read more

This dealership suffers from poor employees. 4 separate times I have been given the incorrect…read moreparts. This is not only an inconvenience for returning them. But often it fucks you hard when you go to work on your bike and end up halfway through it with the wrong parts, or the wrong chain link is given to you and you don't realize it's wrong till it's riveted on. Needless to say freedom has cost me a significant amount of time due to their incompetence.

Have serviced 4 and purchased 3 bikes over the last 9 years from moms Manchester. THey do make…read moremistakes. Suggestion check invoice carefully before paying. Check actual work performed. If problems the management and some employees have been very good at resolving issues. During Covid and during Moms rapid expansion it appears to me that it has created internal problems within. I hope they can overcome and improve.

My Son bought an Indian Scout there, lost the one key they gave him…read more Called and spoke to Brandon, super helpful. Was told the key code would be on the bill of sale and it would be easy to make a key with the code, it was not. Pulled the ignition and brought it to Moms to see what they could do, saw some guy in parts who was basically NO help. Bought a key blank for $32!!! ( $10 on Amazon ) so I could get a locksmith to make a key. In addition they set him up with some credit card financing at 26% interest, how does that even happen? I would not recommend this place.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

More will be revealed!…read more Only halfway through the deal now. I have an appointment at 1pm. I'm hoping to ride this baby off of the lot today :) Also plan to handle registration & inspection myself (I am trying to upgrade from a Honda 250 to this Honda 600). So far, I've primarily dealt with Ellen at the front desk. First over the phone, and then in person. She has been very kind and helpful, and has been able to secure and offer me a good deal. Perhaps if I'm handling the registration & inspection myself I might be able to receive a further price deduction... or perhaps a voucher for their riding school instead? Who knows? Couldn't hurt to ask :) I'm a new rider and have my permit, and have been riding my little Honda Rebel CMX250 with some confidence for some time now. Not a great highway bike though. Took her on a couple times anyways. As a person who is always running late for everything, the power and ability to take the highway if I want or need to will be invaluable. Getting ready to head back over to the dealership. (I was also there last night.) Hopefully we can close and I can ride her off the lot today! My first purchase was private sale and ended up being more of a project bike than I had time or money for. I'm hoping this bike will be ready to go with no issues for the foreseeable future! More will be revealed :)