Buying anything Motorcycle related can be tough. Yes, all places will help you pull out your wallet, but, they don't care what you buy, only that YOU BUY! MoM's is different, they want to know: how long you've been riding, how you ride, where you ride, what your budget is, etc... Also, as riders themselves, they know what works and what doesn't- which is a real lifesaver all of the time.
Buying a bike or gear should be fun too. Like a good bar, they should remember your name when you go in- even if you haven't been there in a while. Finally, you should be treated well- even if they are making fun of your bike.
Well, MoM's has the best prices: new & used for bikes, and, for gear as well. Also, some gear sounds great, but, doesn't actually work the way it's made out too. MoM's will steer you clear of those things, and, direct you to what DOES work.
Although it's a very big operation, it's really very personal. They seem to know everyone, and, only help when asked. You wanna stare at the pretty bikes? Don't worry, they get it! You're finally ready to pull the trigger on that used bike, but, want to trim the fat out of the deal? If there's room- they'll move, but, if not- they'll show you why not, take ego out of the deal and still try to make it happen in your favor. Really.
Everyone rides, and, everyone is super knowledgeable, but, no one is afraid to admit to not knowing an awnser either. Great service operation, less expensive than other stores by far, and, everyone will go out of their way to make things work right for you and your budget. I recommend MoM's to every rider looking for anything motorcycle related, but, they are so good that they aren't exactly a secret.
It's nice to be able to say great things about a place, without worry that someone will have a bad experience. I've done business there for years, and, never had a hiccup. Service has been outstanding - I even did a 'project bike' over the winter with MoM's- on a budget! As a new rider, they kept me on track, really kept me from making a couple of mistakes, put me in the right gear for my needs and (moderate) budget, and, helped me with bike recommendations. Hey, they even let me buy the wrong bike- on my own- and never once said "I told you so!" but, was right by my side when I realized that I got in over my head and helped me out with a better choice.
MoM's is like having a friend "in the business" for everyone who walks through their doors. That is great for the new rider and the seasoned rider alike. Always fair, very honest, they are in business to make a profit. But, they don't need to make their year on any one customer, and, if something goes wrong they take care of it right away, without excuses, fair and square. MoM''s always finda a way to help a fellow rider. Those attributes put them head and shoulders above the competition.
On more than 1 occasion, I seen service techs stay late for a customer with an emergency. And, more than once, I've had to be met early, before store hours, for a bike swap. No problem. They are truly service focused and deserve the awesome reputation they have built as the best place to do anything motorcycle in New England. read more