Christopher was super knowledgeable on all things auto! The other O'Reilly store on Mast St…read morerecommended him on S. Willow as they had the machine to match paint for tough ups and they didn't have the machine to help me. Christopher took care of me and about 20 others. As I watched I was amazed at how much he knew about so many different types of issues relating to automotive issues and went above and beyond by providing call backs and other O'Reilly stores that carried what they were looking for. I really appreciated him creating the paint color for my touch up and I really like shopping at both O'Reilly parts stores now. The one on Mast St and the one on S. Willow are both great. And thank you for the military discount!

Bought wipers recently at the South Willow location (used to be on Gay St) and had the best…read morecustomer service experience with Sam... she was upbeat, professional and extremely helpful thanks!

80good / 20bad. I…read moremade an online appt, but they called and said it was unavailable after the fact. I rescheduled for the next day (sat) for a tire rotation. They got me right in, and did it while i waited. It took like 30 min which is a little long, but they did it right and looked some things over (i could see). No upsell, and in fact the service advisor gave me a rewards card which saved me 50% on this service. That was cool. Their tech Sean is a class act!

Bringing my review to Yelp - 5/1/26 Truly, if I could leave a negative star review I would, but…read moreunfortunately, I have to give it a one star in order to write this. My dad goes in right around the beginning of April for a simple tire plug. When he leaves, he jumps on the highway right down the road on S. Willow St. and once he got on the highway his front hood literally flung open and smashed his windshield out. He immediately brought his car back to Pep Boys because that was literally the last place he was before getting on the highway, and when he asked one of the associates, if they happen to look under the hood for any reason, they literally admitted point blank to his face that for any vehicle that comes in for service, they do a complementary under the hood service (whatever that actually entails). He tells the associate that well, obviously one of the technicians did not properly latch the hood of the car to close it and this resulted in it flying open on a highway and destroying the windshield and front hood. My dad has since left the vehicle in their parking lot and has been tossed around to a million different people getting different answers saying they're reviewing the footage of the technicians to confirm that they did not latch the hood and literally no one has gotten back to us. I don't know how many more messages we can leave so I decided to essentially reach out here to see if anyone would actually see this and possibly get back to us. My dad has now been without a vehicle for almost a month, which is affecting his livelihood by getting to work every day. If someone could actually review the footage and get back to us in a timely manner, it would be highly appreciated. It's pretty funny too, when you go in or call them and ask for a manager they either have "no idea who the manager is" or put you on hold for 10+ minutes probably to see if you get fed up enough to just hang up. Clearly by all of the other negative reviews, I don't imagine we'll receive any better service. 5/4/2026 Their team responded to my review and I just sent an email to the contact they provided. Unfortunately there is no way for me to comment back on my original review to them to let them know I've sent an email to the support team. Today 5/13/2026 - We have SINCE not heard from the proper department regarding this issue. I truly do not know what to do at this point!!

I ordered a few times from them in the past and didn't have any problems but my last order has been…read morea mess. Had some parts (which they shipped) , had to order other parts (told 3-5 business days) which they got some of them but after a couple of weeks I told them to cancel what they couldn't get and send me the rest. Took over another full week before I received those parts. Ordered 8/25/25 received last of what they got 9/20/25. I had ordered a new belt and it doesn't fit. Web site says it does and I supplied a VIN for them to confirm fitment. They won't credit me shipping in either direction. Ordered a radiator hose and they have 3 pictures of the actual hose F81Z-8260-BA and they all show clamps with the hose and have listed as a name for the part "Hose Assembly." There are no clamps and they won't send my any clamps.

They sold me the wrong part. That was after them having me wait 14 days instead of 3 saying they…read morelost it but found it. Part arrives and it is wrong. They slapped a fake Motorcraft tag on it and took me for a ride. Its a brake line! Its a vital car component!

If I could give more stars I would. Best experience buying tires I have ever had. Despite being…read morebusy, Had 4 tires done and a front end alignment in under tqo hours. Knowledgeable about their products, great value and amazing customer service. Big thumbs up to Eric who was super nice and took great care of us. Would hesitate to go here again.

I needed new wiper blades just before a snowstorm and had never needed to purchase or install…read morereplacement blades before. I usually have it done when I get the car serviced but forgot to mention it when I had the last oil change. i went into VIP and was greeted by Aiden who helped me choose the correct size and quality of blades for what I needed. Never having bought or installed them myself, I was going to break out the manual for my car and follow the instructions but Aiden came outside and installed them for me in less than two minutes! I could not be more delighted by the experience and the help! Thanks, Aiden, you are a star!

2025 Rogue SV is a good SUV but gas mileage should be better comparing to other SUV's i have had…read more Dealership dealings were ok at best. The idea is to get a payment number from you and not talk cost of vehicle you are buying. Never once was the selling price explained verses my trade in and the total price I only found out after going over the contract at home, they only wanted to get me close to a payment amount I was ok with then the finance department. They offered 0% but they mark up the price of the vehicle ! They were very friendly but I have learned to make sure i go over the contract to my understanding instead of trusting and then just keep signing pages they put in front of me. I wont be back to Team Nissan to buy another vehicle.

terrible business! I had a guaranteed offer from Kelly Blue Book to sell my used car and Team…read moreNissan was one of the authorized buyers. KBB guaranteed offer was $20,050 and the sales manager offered me $18,xxx telling me that was the KBB value and became arrogant when I questioned him, told me take it or leave it, it's your car. Didn't even care that I had a guaranteed offer from KBB. This is the 2nd time I've been to the dealership and experience is the same, no respect for the customer! I ended up selling my car to Manchester Toyota for more than KBB offer, the experience there was great.

I like to go ahead and sank Brent the manager of the paint department here at Fisher Auto Parts for…read morereally educating me on the particular pants and a needed for my car. It's a clear indication that they hired him for his knowledge and customer service skills and I highly recommend that if you're in the market for a professional product to come see this guy here because he really gives you quality products with some really great advice in the price was reasonable.

Great service, went to several parts stores and they had no idea what I needed, or did not have the…read morepart.Fisher Employee took the time to do the reseach and came up with the right parts.

Quick service and they have enormous selection . Easy pickup and payment . Prices aren't so low but…read morenot excessive

Typical pull apart junkyard great guys most of the time they know every single thing that's in the…read moreyard

My daughter sat in their waiting room for 3 hours for a state inspection. She had an appointment…read more They never got to her and if she didn't hunt someone down , she will still be waiting. Unbelievably poor service. Never ever going back and will never recommend this dealership.

I posted a lengthy, extremely positive review of IRA Toyota Scion of Manchester yesterday. I have…read moreno idea why everything else got posted (stars, website), but not my written review. I will leave the Cliff Notes version of my original review. IRA Toyota Scion of Manchester is a class act. Our Service Advisor, Mike, the Service Manager, Tyler, and the Service Director, Tyler, set the gold bar for taking care of their customers. We will be returning customers. I beyond highly recommend IRA Toyota Scion.