Don't Hesitate. Go there. Called this morning about slow leak in tire, Paul said come on down. I…read moredid. In and out within 30 minutes, great service reasonably priced. DON'T HESITATE! Go there.

This is the best automotive repair spot in NH hands down. Paul is a very honest and respectful…read moreindividual. I will definitely be coming back here for my repairs.

AVOID LIKE THE PLAGUE…read more Customer service is close to nonexistent, what little interaction you will have is by staff that give the appearance they would rather be anywhere but there doing anything but helping you What is FAR FAR worse however is the OUTRIGHT LIES you will be told in order to get you to buy a part. I needed a BCM for a 96 Jeep. I was advised that it could be returned if it was incompatible with my Jeep. Turns out that I didn't need the part itself, nor could I install it anyway because it would have changed my mileage, AND I would have had to have replaced or reprogrammed the chip I'm my keys. (I was advised of none of this by Herbert's) The day I took it in, with the receipt in hand, to return the part I was advised that they wouldn't return it because it had been obviously tampered with, I was given some B.S. about how they mark their plugs and this one didn't have any of their markings on them, the case itself was pointed out and the guy behind the counter told me it was obviously tampered with, he could tell by looking at it... Then came the giant lie... The same guy that sold me the part in Jan tells me "but even if it wasn't, we can't return stuff like this anyway, we don't have a return policy for computers and brain boxes" I know for a fact the bcm was not tampered with and while pointing this out to the staff and trying to ask clarifying questions I was brushed off and treated like I was trying to scam them. I warned my mechanic that they just accused him of being a thief and he assures me they will not get his companies business anymore. I will NEVER buy another part from them, EVER. I would rather buy a part brand new or over cost than return to this place. They are liars and cons. AVOID AT ALL COSTS

If you want to be treated badly go to Hebert's We bought a…read moretransfer case and they pulled that morning and brought it to my truck it hadn't been cleaned up. It turned out I needed a transmission not a transfer case. So I asked if I could trade it towards the transmission and they said bring it down. When my grandson and I got there they said bring around the side. The guy came to take it out and said to wait and got the boss who said they would never sell anything that looked like that and I swapped it and I was a liar in front of my grandson. And it only got worse from there. Never shop at Hebert's

Let me start by saying these guys are great. I had a Land Rover with a Turbocharger Problem and no…read moreone wanted to touch it. I took it to 3 different places that stated they specialized in European imports but all the did was charge me for diagnosing a problem that I already was aware of and said sorry take it to the dealer. I took it to Motivated Auto and not only did they not charge me to look at it, they actually took the time time to fix it correctly at a fraction of what I would have paid at the Land Rover dealership. They friendly honest and very reasonable with their pricing. I have found my go to mechanic shop.

Motivated Auto Repair is amazing! They constantly bend over backwards to save the day by scheduling…read moreme an appointment as soon as possible and continually diagnosing my car issues with confidence and ease. The prices were very affordable. Plus, the staff and owner were incredibly kind--true customer care. Every repair has been top-notch. I can't recommend them enough!

My first experience and while I hope to not need them often, if I did I wouldn't hesitate! The…read morecounter guys were pleasant knowledgeable and shepherded the transaction with skill and professionalism! The item when quickly located had a minor (seemingly cosmetic) and verified that I still wanted it. I did and was reminded of the warranty if it was proved to be than cosmetic. I can't say enough about how positive this experience was. The place was super clean and bright, ample parking and easy to access. If you need their services I highly recommend. I found them on EBay but realizing they were local I went to them. I'm glad I did!

Blazing fast to find me what I needed. Horrific at details and keeping their word on delivery…read more First issue was not getting my contact number correctly, Second was promising delivery on a certain day and then on said day telling me it hasn't e even left Albany yet. Promising me delivery the next day (Thursday). Thursday rolls around and I call to confirm as I did the previous day. Only to be told the driver WON'T be able to deliver since it will put him out of his usual route. He (Luis) apologizes and swears up a down that his word is good. Even though Monday he made a promise he couldn't keep. So I call my mechanic and tell him the bad news. He's already upset since we missed the Wednesday "alleged" delivery date. Friday I call and speak with him again and he says, I thought we delivered it yesterday. I'm my head I'm like is he serious? He apologized and told me Friday. I wait on hold and he says, it's been delivered yesterday. I said are you sure? He says yes. I called mechanic and he confirms it was delivered late in the day prior. So why the hell would Bow Auto Parts apologize to me and not even tell me. Hey btw, we got it there for you. If I had to do it again I'd probably seek another place. Proceed with caution.

This is a terrific, total-car m-care automotive shop. They got me in and replaced my alternator…read more Great local shop . Great customer service!

They are honest, they will take the time to explain what and why. When my heat was broken this…read morewinter, they got me into the shop asap and fixed it in a day. They really go above and beyond.

Excellent service. Exceptional work and reasonable prices. Will not bring a car elsewhere.read more

These guys are great. Very competitive price, fast turnaround and great work. Excellent…read morecommunication and overall I couldn't have asked for a better experience.

Awesome service from video to repairs. Confident in knowing my MX5 was properly taken care of by a…read morecertified Mazda tech with total peace of mind on my end.

I was shopping for a particular Mazda 3.A premium, manual transmission, black on black. My wife and…read moreI drove to Concord after an online search showed Grappone had the car in stock. We checked the car out, got a satisfactory price and said we would return by the end of the month to make the purchase. I made a phone call before driving there to make sure it was still available. It was. They were made aware on our first visit that we are cash buyers. The sales manager said they do not accept cash . What? How about a check ? Nope. Maybe it's because my wife and I are elderly. Or that we are mixed race. Maybe we're just a little slow. My wife was confused but I realize Grappone Mazda did not want to sell us a Mazda 3 for American dollars. I certainly will not recommend this group of people to anyone I have respect for. People of color should take their business elsewhere.

Best tire place around hands down Ricardo will give you the best prices for new tires. The price…read morethey gave me installed I could not buy ,even online ! You do have to get written estimates they all seem to have different screens for prices . The location is tucked away in a industrial setting so it maybe a little harder to find in the evening Hours since the are open till 8pm weekdays Which is convenient for the working crowd

Went here for 4 brand new tires on appointment but the tires weren't there yet.. After the job was…read moredone everything was great and fine until months later a tire is losing air where then I realize that the rims were never put back from where they were taken off, so my sensor shows ALL my tires are in different positions.. (I had to guess which of my four tires actually needed air).. so I call back for them to fix that and the guy Ricardo, supposed Manager, wants to charge me because it was too long ago, he tried telling me someone else did that when literally my car hasn't been touched since them. He plain didn't care. They don't take accountability for their mistakes, Ricardo was rude on the phone, kept saying OMG and putting the phone down instead of hearing me out.. I will Never go there again and highly recommend you go elsewhere because if they mess up it's on you! They will steal your money. This is by far the worse customer service I have ever experienced.