I brought my friend's brand new, fully functional Ice Bear Maddog Gen V scooter to Xtreme Toyz for…read morea basic carburetor install--a service they claimed to be capable of. I entrusted them with this scooter twice (April & June 2025), and both times were an absolute nightmare. Poor communication, negligent work, and alarming safety issues from start to finish. The shop held the scooter for weeks, never called with updates, and I had to show up in person just to get any answers. When I finally picked it up, it ran dangerously--revs spiked, the engine overheated, a part fell off during a test ride, and the choke was removed from the brand-new carb. The mechanic test-rode it aggressively, which caused catastrophic internal damage: the variator and rollers exploded, ripping the oil seal and CVT port, leaving a hole that now leaks oil continuously. The $95 deposit I paid wasn't deducted from the April bill. I was also charged $125 for "3rd-party" delivery--but they delivered it themselves in an Xtreme Toyz van. Upon inspecting the scooter, I found: A drywall screw in the CVT case Missing parts: taillight cover, gold cylinder head, ProBuild throttle cable, stator Oil leaks, stripped bolts, improper screws Throttle cable 25" too long, broken oil catch can, missing taillight cover Chopped-up wiring harness, scratched body, gasket not replaced The scooter was 100% functional before dropping it off. Now it's unsafe, leaking oil, and will require a new engine. I was charged nearly $1,400.00 in labor alone--and told never to return. Avoid this place at all costs!

Saved our scooter! We found a 2007 Honda Peace in the barn The crew @ Xtreme Toyz knew how to get…read moreit running They were efficient and checked w/ us on expenses all along the way This was the best gift ever for my daughter

Our BMW 850 GS needed some care in the middle of multi month ride…read more The awesome folks at the Evo cycle took care of things for us, at a moments notice, though we all know how long it takes to get an appointment.

I have been taking my bike to EVO for several years now. A friend of mine in the neighborhood told…read moreme how their prices beat dealership prices, and how you were treated with respect, like you were the most important person on the planet. I needed a 5000k service, and thought I'd check it out. Troy treated my bike like it was his own, that to me was very important. Their 5000k service included everything from soup to nuts. In other words, more than any dealership. When I got the bill, I told Troy, I asked him if that was correct, as it seemed too low,...as I am an honest person and want to pay my fair share, he said that it was...sold...customer for life! Last winter I left my bike with Troy for another 5,000k service, to have the top end rebuilt, and to install a Ginz sissy bar with brackets and to have the brackets and fender supports powdercoated black. Quite a laundry list of things to do. When the bike was finished, it was mid winter, I told Troy that I wanted to ride it home, he said no problem, come and get it when you want to. There was one day in February when the weather was in the 50's. I told Troy that I wanted to come and pick it up, no problem. I thought that I would have to pay for storage at least while the bike was there, Troy said no. I was very pleased with the job that EVO did, and I could tell that Troy was too, as he told me how everyone in the shop enjoyed looking at the bike when it was finished. As a repeat customer, I want to say that I have been impressed with Troy and the quality service he and his staff at EVO Cycles provide in Derry, NH.

They did a great job mounting and balancing my motorcycle tires. Although rather messy outside,…read moreseems like they know what they are doing.

This is a great family shop for your basic motorcycle repairs and inspections. I went there for an…read moreinspection and took me right away. Fast and friendly, after my inspection I asked if he had any fairing screws for my bike and he was reaching for them before I finished. He gave them to me free of charge and saved me from buying $4 OEM screws. I will be going back when I need my brakes bled or new tire put on.

Eric was fantastic! I was given a high quote from a different company, that was beyond what I was…read morewilling to pay. Eric gave me a quote (1/3 of the other company said because it was not what I was told). He then came back and repaired my R6. Within a couple hours he was knocking on my door to tell me he was done. My bike now runs perfect. He explained what was wrong and gave me some great advice. Eric is now my forever mechanic.

Honest and good work! He was able to look at my husbands bike and fix the issue all in a timely…read moremanner. When he saw it was a simple fix he was honest about it and did not overcharge. We will definitely go back and recommend to anyone needing a motorcycle repair!

So here's the thing I was very satisfied with the work I had done at PPC at First. Rick was very…read morepatient while I was trying to figure out what exhaust I was going to get, the bike sat for 3-4 years so I also had asked to have carb rebuilt, bike dyno'd and new tire.they did everything except rebuilding the Carb they cleaned out the bowl ,when I picked it up bike was still backfiring /popping on my way home. I took it back they said it didn't do anything, I picked it up and it did it again on my way home. Rick had me drop it off again when I picked it up he said drive it and see what happens, if it was still doing it swing by so they could hear it. End of Season came I winterized it and started it a few times during winter fast forward to now I took bike out started it Gas started pouring out of carb I called rick he said he doesn't get this have a CARBURETOR SPECIALIST.so I should take it somewhere where they have one REALLY......guess he can afford to turn PAYING customers away

Just got my 3rd bike done by Rick and his guys and It turned out awesome! Top notch work and top…read morenotch customer service. Would definitely recommend PPC for anything motorcycle related

I took my 2017 RGS there for a Stage 2 upgrade and dyno tune. It took them two weeks to do the…read morework, but it being early spring, I didn't mind too much. The problem started when they called me to tell me my head pipe was cracked and needed to be repaired. I found that odd since they were the only ones that have ever touched the head pipe, but they claimed it wasn't them and it can happen just from riding. I was a little dubious of that claim, but wasn't going to push the issue over $75. The real problem I have is the dyno tune. Not only were the numbers substantially lower than comparable numbers I have seen on NUMEROUS other bikes with the same exact components, but the bike was very choppy when it ran. I sent the map to several other tuners to get their opinion on the matter and they all laughed at how poor a map it was. I then asked Brandon, the tuner from R&R for the run files and could see from the date/time stamps that it took him less than 28 minutes to "tune" my bike. Additionally, the base map he used was the modified stock tune that anyone could download off the Dynojet website. After seeing all of this and listening to several tuners saying they wouldn't trust whomever did that to fix his own mistakes, I called Reggie Jr the owner to voice my displeasure. Reggie stood by his employee and got somewhat aggressive about it over the phone saying that Brandon was the best tuner on the East Coast and ALLLL those other tuners didn't know what they were talking about. His "solution" was to challenge me to bring the bike back and have me watch Brandon tune it myself to ensure he did it up to my standards. When I explained to him that I no longer trusted them to do a adequate job on my bike and all I wanted was my money back, Reggie laughed and explained there was no way I was ever getting my money back. So lesson learned I suppose - I will never send any business his way.

Just had a new cam etc installed here and these guys are the absolute best! They are honest, down…read moreto earth , no BS type guys! They will tell it like it is, and will explain everything they do on your bike and keep you in the loop the whole time of work being done. Reggie Jr. Did my work and does a great job! Check them out! You won't be disappointed!

Locked into a year-long contract at approximately 30 dollars a month and i only saved approximately…read more90 dollars and i have to rent the motorcycle before a year or i lose my money i put into this scam.

Deceptive Tactics, Terrible Customer Service This is a buyer…read morebeware note. I went to book a bike for the weekend and was bombarded with website pleas to instead join their membership for $29 a month and $29 up front. Website is full of implications you can rent once a month for that. The primary ad has ** disclaimer note and the ** says nothing about the reality that most locations don't accept the membership credits. In fairness to them it does say participating locations in other less obvious places on the site. I didn't see them. I joined, went to book my bike and found I couldn't use the credit because the location I live near doesn't accept them. So, the membership does NOTHING for me. I called right away and was on hold forever without a human response and hung up. I emailed them asking for a refund and was told basically "Tough luck. We know you used nothing and it cost you $58 but we are refunding you NOTHING. In fact, you're lucky we aren't charging you for the full year since you signed up for a year membership and it was in our terms and conditions." I've never dealt with a company that wouldn't refund a mistaken purchase when the buyer got nothing, derived no benefit, cost the company NOTHING...until these folks. They think pocketing my $58 is justified even though they did *nothing* for me, provided me no service, and my membership cost them nothing. I intend to file with the BBB and CFPB to seek reimbursement. Just beware that they are greedy, want your money and couldn't care less if they got something for nothing from you, they are keeping it.