I took my 2017 RGS there for a Stage 2 upgrade and dyno tune. It took them two weeks to do the work, but it being early spring, I didn't mind too much. The problem started when they called me to tell me my head pipe was cracked and needed to be repaired. I found that odd since they were the only ones that have ever touched the head pipe, but they claimed it wasn't them and it can happen just from riding. I was a little dubious of that claim, but wasn't going to push the issue over $75. The real problem I have is the dyno tune. Not only were the numbers substantially lower than comparable numbers I have seen on NUMEROUS other bikes with the same exact components, but the bike was very choppy when it ran. I sent the map to several other tuners to get their opinion on the matter and they all laughed at how poor a map it was. I then asked Brandon, the tuner from R&R for the run files and could see from the date/time stamps that it took him less than 28 minutes to "tune" my bike. Additionally, the base map he used was the modified stock tune that anyone could download off the Dynojet website. After seeing all of this and listening to several tuners saying they wouldn't trust whomever did that to fix his own mistakes, I called Reggie Jr the owner to voice my displeasure. Reggie stood by his employee and got somewhat aggressive about it over the phone saying that Brandon was the best tuner on the East Coast and ALLLL those other tuners didn't know what they were talking about. His "solution" was to challenge me to bring the bike back and have me watch Brandon tune it myself to ensure he did it up to my standards. When I explained to him that I no longer trusted them to do a adequate job on my bike and all I wanted was my money back, Reggie laughed and explained there was no way I was ever getting my money back. So lesson learned I suppose - I will never send any business his way. read more