Hudson Cycle has the worst customer service and quality of work I've ever done business with…read more I dismounted and delivered the wheels and tires from my Kawasaki Vulcan, to be mounted and balanced at Hudson Cycle . I placed wire ties through the inner races to retain the bearings and spacers. First, because I didn't buy the tires from Hudson Cycle they charged me double the normal rate ($45 each) to mount and balance the tires. Secondly, when I got the tires back from Hudson Cycle, the wire ties were not replaced after balancing and Hudson Cycle lost the rear spacer. Thirdly, when I went to remount the front wheel the weights fell off the rim, literally! I called Hudson Cycle and talked to Brian, about the missing spacer. He was completely unsympathetic to my issue, said they didn't have the spacer and I was on my own to find a replacement. This is not the first time I've had horrible service at Hudson cycle, but it will most definitely be the last time I do business with Hudson Cycle.

Worst customer service ever! rude, disrespectful, this place should not be in business and I will…read morenot be surprised if they close down due to lack of customers, I cannot imagine why anyone would give these rude, inconsiderate people their business. I personally went in for an inspection on my bike, and was basically told to get lost. They did not inspect the bike at all, they took one look at it and said it wont pass. Now the reasons for the bike not passing were technically valid (plate light not working). However in my personal experience a quality business would actually inspect the bike and give a report as to why it failed, and I believe it is also NH State Law that said Info has to be provided. When they looked at my bike it's like they didn't want to do any work and just handed me the key and told me to get lost, and not even in a polite manner. SERIOUSLY? That's how you people conduct your business? Absolutely unacceptable. I will be writing these reviews everywhere I can to hopefully prevent my fellow riders from wasting their time. AVOID AT ALL COSTS!

If I could give ZERO stars, I would! I bought a scooter from these people and I will start off by…read moresaying, the salesman (Jason Therrien) is rude and they sold me a piece of GARBAGE! I have had nothing but problems with the scooter I bought from these people. I brought it back a couple days after purchasing it, because it wouldn't start and died out. The mechanic (Josh) is about as bright as a lightbulb that doesn't work. I brought my scooter back to these folks, earlier today (June 6, 2019) because I had yet another issue with the scooter. He didn't fix the issue and instead made things worse and potentially created another issue. I now have to send the bike off to a actual mechanic who knows what he is doing. The bike is inoperable at this present time. These people have inconvenienced me too many times in the month and a half that I have owned my scooter. The "mechanic" (Josh) cops an attitude every time I go there for him to correct the errors with the scooter, I purchased from them. These people sell JUNK and are a joke! I wouldn't spend another dime there! I would also recommend that potential customers, take their business to a reputable dealership, where they won't end up with GARBAGE!

Between the owner and the sales person Howey ...these guys have no clue. From the negotiated sales…read moreprice to the extra fees to the 189% Financing....I'm embarrassed for the salesman. What a waste of a day off to cancel my pick up of the bike ...this place is a joke, what a waste of a day off

Bought a tire and tube for my dirtbike. Paid with cash and got a 15% discount without even asking…read morefor it. Now thats something that dosent happen every day!!

bought a bike from this place was great buy and service. also got repairs done on my bike was was…read morereasonable price i will b back soon.

don't bother trying to ask them about buying a bike, they'll say it's available and then sell it…read moreand say nothing about it so when you call or go back it won't be there wish i could give zero stars, especially since none of the people who work there give a shit about their customers or potential customer

I have been taking my bikes there for a few years now... And…read morewould not go any other place . Roger and staff are the best around by far. John Duncan

If for some crazy reason you are thinking of doing business with Mario Marriotti and Middlessex…read morePowersports you best do your research (including calling the Chemlsford Police Dept.) and prepare to be ripped off. My experience with Middlesex Power Sports / Old Outboard Marina or what ever else Mario is calling himself now, was exactly the same as other reviews you will find on the web if not worse. Mario had my boat for no less than...wait for it...4 1/2 years (not months, years). During which time I stopped in many many times to check on its status. I had to stop in as Mario does not take or return calls. In fact most of the time you can't even leave a message as his message are full. Twice when I visited I found he had been evicted from his place and the boat along with most everything else was gone. Tracking him down to his new location was both time consuming and as anxiety packed as you can imagine. At one point he did have it finished (although not tested) and was delivering it too me only to have the back engine cover fly off on rt 495. Mario did not lock the cover down and it was caught by the wind and flew off. This was a truly rookie mistake that could have easily killed someone. This is a much longer story than I have time to write here but after all the pain, anguish and time, Mario ended stiffing me for $200....sigh. DO NOT LEAVE YOUR BOAT HERE AND ABSOLUTELY DO NOT PAY ANYTHING UP FRONT!

I wanted to trust Mario, but sadly he can best be described as a scam…read more He wanted 1/2 up front, fortunately I only gave him 1/4, because 6 months later I still have no engine back on my boat. He is great at providing excuses and stories of crazy circumstances. He will tell you that all the bad reviews are just crazy "liberal" customers that had unrealistic expectations. I read the other reviews and figured I'd give him a shot. Bad call. Don't make the same mistake.

I have been taking my bike to EVO for several years now. A friend of mine in the neighborhood told…read moreme how their prices beat dealership prices, and how you were treated with respect, like you were the most important person on the planet. I needed a 5000k service, and thought I'd check it out. Troy treated my bike like it was his own, that to me was very important. Their 5000k service included everything from soup to nuts. In other words, more than any dealership. When I got the bill, I told Troy, I asked him if that was correct, as it seemed too low,...as I am an honest person and want to pay my fair share, he said that it was...sold...customer for life! Last winter I left my bike with Troy for another 5,000k service, to have the top end rebuilt, and to install a Ginz sissy bar with brackets and to have the brackets and fender supports powdercoated black. Quite a laundry list of things to do. When the bike was finished, it was mid winter, I told Troy that I wanted to ride it home, he said no problem, come and get it when you want to. There was one day in February when the weather was in the 50's. I told Troy that I wanted to come and pick it up, no problem. I thought that I would have to pay for storage at least while the bike was there, Troy said no. I was very pleased with the job that EVO did, and I could tell that Troy was too, as he told me how everyone in the shop enjoyed looking at the bike when it was finished. As a repeat customer, I want to say that I have been impressed with Troy and the quality service he and his staff at EVO Cycles provide in Derry, NH.

Our BMW 850 GS needed some care in the middle of multi month ride…read more The awesome folks at the Evo cycle took care of things for us, at a moments notice, though we all know how long it takes to get an appointment.

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

I'm an older rider who couldn't deal with my HDs 650lbs. any longer. The sales folks talked me into…read morea Kawasaki Eliminator and I couldn't be happier. Also they gave me a fair trade in price.

Extremely rude staff. They were not welcoming what so ever and refused to answer our questions.read more

Highly recommend! When I first reached out about some repairs I needed for a used Vulcan I had just…read morepurchased, Kyle emailed me back promptly with a quote. From there he was able to pick up the bike quickly, uncovered some little things that needed attention that I didn't notice on my own, did great work on the bike, and had everything done quickly and at a very fair price. It road and looked great when I went to pick it up! His invoice breaking down the service costs was very thorough. As a rider who's still pretty new on the roads and has never brought a motorcycle for service before, I appreciate how nice and patient he was when I asked questions that were probably dumb and never seemed judgmental of things I didn't know. Though I live in Boston, I'll make the trip up to go back to KT Cycles whenever possible!

Kyle does awesome work and will improvise when necessary to make accessories work with your bike. I…read morebring my bike there at the beginning of each riding season and feel confident I'm starting the season in great shape.