Staff was extremely rude!!
A few customers & I witnessed a boy drop his brand new fountain soda on the ground (the cup was flimsy) . I've seen restaurants replace dropped drinks or ice cream. We all encouraged him to ask for a new one, they told him no he had to buy a new one. I walked up to ask for him thinking maybe they thought he made it up. I told them we all witnessed him drop his soda & can he get a new one. They rudely said no, he has to buy a new one, as soon as the drink is passed to the customer it's not their problem. I asked if they could make an exception because it costs pennies to refill, the younger girl replied 'if it costs pennies then you buy it!' I was shocked!! At that point I sent back fo order something for my daughter & heard the stafff saying I was rude! I went back to the pickup window & asked who was talking about me, that I was not rude. The 'manager' came out & was even more rude! Claimed ia fountain soda does not cost pennies, I probably don't have a job, if I were ever a waitress I'd know that. I told her I once was, she said probably not for long. Swore at me! Every time I went to walk away the manager made passive aggressive comments like "shove it up my a$$"! "You can go home now!" I went back, asked her what she said, told her she does not tell me to leave the beach, she's not professional & I will not spend my $ there. She also made a comment that my 16 year old nephew was my boyfriend, and I'm sick!
All the younger girls (looked related) acted just as aggressive & extremely rude!!!'
I could not believe the mentality of this woman and the staff! I'm not sure what rock they've been living under!
After reading other comments I see this is not something new to this place!! read more